Event 31901 – The registry probe could not connect to the registry of the computer name

Hi, I have been doing a weekly SQL query to try and find any high number of events I get in my SCOM environment.
One of the events I have stumbled across is 31901 (“The registry probe could not connect to the registry of the computer <name>”) which comes from the “Collect Registry Probe Module Events”
I have read a couple of previous suggestions on the forum and upon checking I found two different scenarios. For a couple of servers I checked the health and it looked like they had RPC issues. A restart got rid of these problems.
However the ones left seem to have something in common. They relate to hosts referring to SQL “instances/clusters”. So the “logging computer” is the host and the probe cannot to the registry of the “virtual computer”. In other words the computers that can’t
be connected to are all agentless and show as managed by the logging computer under “Agentless Managed”
If I log onto the host with my SCOM action account and run something like “reg query” against the virtual “instance” I get “ERROR: The network path was not found”. I can ping the instance fine though. I don’t really understand how these instances work but
I presume they don’t have services or a registry as such. Therefore is this normal or is there any way I can get rid of the events? I don’t really want to get rid of the rule itself as it did help me find a couple of RPC issues. I could override for that host
if this is “normal” and how it should work.

For issue "31901", you can check below link
http://www.bictt.com/blogs/bictt.php/2011/01/17/error-31901-during-exchange-2003
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    Keywords:      Classic
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        <Keywords>0x80000000000000</Keywords>
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    ppszMaster/FullReplicaNCs[2]=CN=Schema,CN=Configuration,DC=chickbuns,DC=com
    ppszMaster/FullReplicaNCs[3]=CN=Configuration,DC=chickbuns,DC=com
    ppszMaster/FullReplicaNCs[4]=DC=chickbuns,DC=com
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    pSites[0].pszISTG=CN=NTDS Settings,CN=DC1,CN=Servers,CN=Default-First-Site-Name,CN=Sites,CN=Configuration,DC=chickbuns,DC=com
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    pSites[0].cServers=1
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    pNCs[0].pszDn=DC=ForestDnsZones,DC=chickbuns,DC=com
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    pNCs[0].aCrInfo[0].pszDn=CN=5fc582f9-b435-49a1-aa54-41769fc24206,CN=Partitions,CN=Configuration,DC=chickbuns,DC=com
    pNCs[0].aCrInfo[0].pszDnsRoot=ForestDnsZones.chickbuns.com
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    pNCs[0].aCrInfo[0].pszSourceServer=(null)
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    pNCs[0].aCrInfo[0].bEnabled=TRUE
    pNCs[0].aCrInfo[0].ftWhenCreated=00000000 00000000
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    pNCs[0].aCrInfo[0].pszNetBiosName=(null)
    pNCs[0].aCrInfo[0].cReplicas=-1
    pNCs[0].aCrInfo[0].aszReplicas=
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    pNCs[1].pszDn=DC=DomainDnsZones,DC=chickbuns,DC=com
    pNCs[1].aCrInfo[0].dwFlags=0x00000201
    pNCs[1].aCrInfo[0].pszDn=CN=9e1c2cb8-b90b-4e9f-90dd-9903f935e4af,CN=Partitions,CN=Configuration,DC=chickbuns,DC=com
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    pNCs[1].aCrInfo[0].pszSourceServer=(null)
    pNCs[1].aCrInfo[0].ulSystemFlags=0x00000005
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    pNCs[1].aCrInfo[0].ftWhenCreated=00000000 00000000
    pNCs[1].aCrInfo[0].pszSDReferenceDomain=(null)
    pNCs[1].aCrInfo[0].pszNetBiosName=(null)
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    pNCs[1].aCrInfo[0].aszReplicas=
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    pNCs[2].aCrInfo[0].ulSystemFlags=0x00000001
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    pNCs[2].aCrInfo[0].ftWhenCreated=00000000 00000000
    pNCs[2].aCrInfo[0].pszSDReferenceDomain=(null)
    pNCs[2].aCrInfo[0].pszNetBiosName=(null)
    pNCs[2].aCrInfo[0].cReplicas=-1
    pNCs[2].aCrInfo[0].aszReplicas=
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    pNCs[3].aCrInfo[0].pszDn=CN=Enterprise Configuration,CN=Partitions,CN=Configuration,DC=chickbuns,DC=com
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    pNCs[3].aCrInfo[0].iSourceServer=0
    pNCs[3].aCrInfo[0].pszSourceServer=(null)
    pNCs[3].aCrInfo[0].ulSystemFlags=0x00000001
    pNCs[3].aCrInfo[0].bEnabled=TRUE
    pNCs[3].aCrInfo[0].ftWhenCreated=00000000 00000000
    pNCs[3].aCrInfo[0].pszSDReferenceDomain=(null)
    pNCs[3].aCrInfo[0].pszNetBiosName=(null)
    pNCs[3].aCrInfo[0].cReplicas=-1
    pNCs[3].aCrInfo[0].aszReplicas=
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    pNCs[4].pszDn=DC=chickbuns,DC=com
    pNCs[4].aCrInfo[0].dwFlags=0x00000201
    pNCs[4].aCrInfo[0].pszDn=CN=CHICKBUNS,CN=Partitions,CN=Configuration,DC=chickbuns,DC=com
    pNCs[4].aCrInfo[0].pszDnsRoot=chickbuns.com
    pNCs[4].aCrInfo[0].iSourceServer=0
    pNCs[4].aCrInfo[0].pszSourceServer=(null)
    pNCs[4].aCrInfo[0].ulSystemFlags=0x00000003
    pNCs[4].aCrInfo[0].bEnabled=TRUE
    pNCs[4].aCrInfo[0].ftWhenCreated=00000000 00000000
    pNCs[4].aCrInfo[0].pszSDReferenceDomain=(null)
    pNCs[4].aCrInfo[0].pszNetBiosName=(null)
    pNCs[4].aCrInfo[0].cReplicas=-1
    pNCs[4].aCrInfo[0].aszReplicas=
    5 NC TARGETS: ForestDnsZones, DomainDnsZones, Schema, Configuration, chickbuns, 
    1 TARGETS: DC1, 
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          Starting test: CheckSecurityError
             * Dr Auth:  Beginning security errors check!
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             Checking machine account for DC DC1 on DC DC1.
             * SPN found :LDAP/DC1.chickbuns.com/chickbuns.com
             * SPN found :LDAP/DC1.chickbuns.com
             * SPN found :LDAP/DC1
             * SPN found :LDAP/DC1.chickbuns.com/CHICKBUNS
             * SPN found :LDAP/771aab3d-96cd-4fb1-90cd-0899fa6b6207._msdcs.chickbuns.com
             * SPN found :E3514235-4B06-11D1-AB04-00C04FC2DCD2/771aab3d-96cd-4fb1-90cd-0899fa6b6207/chickbuns.com
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             * SPN found :HOST/DC1.chickbuns.com
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             * SPN found :HOST/DC1.chickbuns.com/CHICKBUNS
             * SPN found :GC/DC1.chickbuns.com/chickbuns.com
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             * Performing downstream (of target) analysis.
             * Analyzing the alive system replication topology for DC=DomainDnsZones,DC=chickbuns,DC=com.
             * Performing upstream (of target) analysis.
             * Performing downstream (of target) analysis.
             * Analyzing the alive system replication topology for CN=Schema,CN=Configuration,DC=chickbuns,DC=com.
             * Performing upstream (of target) analysis.
             * Performing downstream (of target) analysis.
             * Analyzing the alive system replication topology for CN=Configuration,DC=chickbuns,DC=com.
             * Performing upstream (of target) analysis.
             * Performing downstream (of target) analysis.
             * Analyzing the alive system replication topology for DC=chickbuns,DC=com.
             * Performing upstream (of target) analysis.
             * Performing downstream (of target) analysis.
             ......................... DC1 passed test CutoffServers
          Starting test: FrsEvent
             * The File Replication Service Event log test 
             Skip the test because the server is running DFSR.
             ......................... DC1 passed test FrsEvent
          Starting test: DFSREvent
             The DFS Replication Event Log. 
             ......................... DC1 passed test DFSREvent
          Starting test: SysVolCheck
             * The File Replication Service SYSVOL ready test 
             File Replication Service's SYSVOL is ready 
             ......................... DC1 passed test SysVolCheck
          Starting test: FrsSysVol
             * The File Replication Service SYSVOL ready test 
             File Replication Service's SYSVOL is ready 
             ......................... DC1 passed test FrsSysVol
          Starting test: KccEvent
             * The KCC Event log test
             Found no KCC errors in "Directory Service" Event log in the last 15 minutes.
             ......................... DC1 passed test KccEvent
          Starting test: KnowsOfRoleHolders
             Role Schema Owner = CN=NTDS Settings,CN=DC1,CN=Servers,CN=Default-First-Site-Name,CN=Sites,CN=Configuration,DC=chickbuns,DC=com
             Role Domain Owner = CN=NTDS Settings,CN=DC1,CN=Servers,CN=Default-First-Site-Name,CN=Sites,CN=Configuration,DC=chickbuns,DC=com
             Role PDC Owner = CN=NTDS Settings,CN=DC1,CN=Servers,CN=Default-First-Site-Name,CN=Sites,CN=Configuration,DC=chickbuns,DC=com
             Role Rid Owner = CN=NTDS Settings,CN=DC1,CN=Servers,CN=Default-First-Site-Name,CN=Sites,CN=Configuration,DC=chickbuns,DC=com
             Role Infrastructure Update Owner = CN=NTDS Settings,CN=DC1,CN=Servers,CN=Default-First-Site-Name,CN=Sites,CN=Configuration,DC=chickbuns,DC=com
             ......................... DC1 passed test KnowsOfRoleHolders
          Starting test: MachineAccount
             Checking machine account for DC DC1 on DC DC1.
             * SPN found :LDAP/DC1.chickbuns.com/chickbuns.com
             * SPN found :LDAP/DC1.chickbuns.com
             * SPN found :LDAP/DC1
             * SPN found :LDAP/DC1.chickbuns.com/CHICKBUNS
             * SPN found :LDAP/771aab3d-96cd-4fb1-90cd-0899fa6b6207._msdcs.chickbuns.com
             * SPN found :E3514235-4B06-11D1-AB04-00C04FC2DCD2/771aab3d-96cd-4fb1-90cd-0899fa6b6207/chickbuns.com
             * SPN found :HOST/DC1.chickbuns.com/chickbuns.com
             * SPN found :HOST/DC1.chickbuns.com
             * SPN found :HOST/DC1
             * SPN found :HOST/DC1.chickbuns.com/CHICKBUNS
             * SPN found :GC/DC1.chickbuns.com/chickbuns.com
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          Starting test: NCSecDesc
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             * Security Permissions Check for
               DC=DomainDnsZones,DC=chickbuns,DC=com
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             * Security Permissions Check for
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             * Security Permissions Check for
               CN=Configuration,DC=chickbuns,DC=com
                (Configuration,Version 3)
             * Security Permissions Check for
               DC=chickbuns,DC=com
                (Domain,Version 3)
             ......................... DC1 passed test NCSecDesc
          Starting test: NetLogons
             * Network Logons Privileges Check
             Verified share \\DC1\netlogon
             Verified share \\DC1\sysvol
             ......................... DC1 passed test NetLogons
          Starting test: ObjectsReplicated
             DC1 is in domain DC=chickbuns,DC=com
             Checking for CN=DC1,OU=Domain Controllers,DC=chickbuns,DC=com in domain DC=chickbuns,DC=com on 1 servers
                Object is up-to-date on all servers.
             Checking for CN=NTDS Settings,CN=DC1,CN=Servers,CN=Default-First-Site-Name,CN=Sites,CN=Configuration,DC=chickbuns,DC=com in domain CN=Configuration,DC=chickbuns,DC=com on 1 servers
                Object is up-to-date on all servers.
             ......................... DC1 passed test ObjectsReplicated
          Starting test: OutboundSecureChannels
             * The Outbound Secure Channels test
             ** Did not run Outbound Secure Channels test because /testdomain: was
             not entered
             ......................... DC1 passed test OutboundSecureChannels
          Starting test: Replications
             * Replications Check
             DC=ForestDnsZones,DC=chickbuns,DC=com has 1 cursors.
             DC=DomainDnsZones,DC=chickbuns,DC=com has 1 cursors.
             CN=Schema,CN=Configuration,DC=chickbuns,DC=com has 1 cursors.
             CN=Configuration,DC=chickbuns,DC=com has 1 cursors.
             DC=chickbuns,DC=com has 1 cursors.
             * Replication Latency Check
             ......................... DC1 passed test Replications
          Starting test: RidManager
             ridManagerReference = CN=RID Manager$,CN=System,DC=chickbuns,DC=com
             * Available RID Pool for the Domain is 1600 to 1073741823
             fSMORoleOwner = CN=NTDS Settings,CN=DC1,CN=Servers,CN=Default-First-Site-Name,CN=Sites,CN=Configuration,DC=chickbuns,DC=com
             * DC1.chickbuns.com is the RID Master
             * DsBind with RID Master was successful
             rIDSetReferences = CN=RID Set,CN=DC1,OU=Domain Controllers,DC=chickbuns,DC=com
             * rIDAllocationPool is 1100 to 1599
             * rIDPreviousAllocationPool is 1100 to 1599
             * rIDNextRID: 1103
             ......................... DC1 passed test RidManager
          Starting test: Services
             * Checking Service: EventSystem
             * Checking Service: RpcSs
             * Checking Service: NTDS
             * Checking Service: DnsCache
             * Checking Service: DFSR
             * Checking Service: IsmServ
             * Checking Service: kdc
             * Checking Service: SamSs
             * Checking Service: LanmanServer
             * Checking Service: LanmanWorkstation
             * Checking Service: w32time
             * Checking Service: NETLOGON
             ......................... DC1 passed test Services
          Starting test: SystemLog
             * The System Event log test
             Found no errors in "System" Event log in the last 60 minutes.
             ......................... DC1 passed test SystemLog
          Starting test: Topology
             * Configuration Topology Integrity Check
             * Analyzing the connection topology for DC=ForestDnsZones,DC=chickbuns,DC=com.
             * Performing upstream (of target) analysis.
             * Performing downstream (of target) analysis.
             * Analyzing the connection topology for DC=DomainDnsZones,DC=chickbuns,DC=com.
             * Performing upstream (of target) analysis.
             * Performing downstream (of target) analysis.
             * Analyzing the connection topology for CN=Schema,CN=Configuration,DC=chickbuns,DC=com.
             * Performing upstream (of target) analysis.
             * Performing downstream (of target) analysis.
             * Analyzing the connection topology for CN=Configuration,DC=chickbuns,DC=com.
             * Performing upstream (of target) analysis.
             * Performing downstream (of target) analysis.
             * Analyzing the connection topology for DC=chickbuns,DC=com.
             * Performing upstream (of target) analysis.
             * Performing downstream (of target) analysis.
             ......................... DC1 passed test Topology
          Starting test: VerifyEnterpriseReferences
             ......................... DC1 passed test VerifyEnterpriseReferences
          Starting test: VerifyReferences
             The system object reference (serverReference)
             CN=DC1,OU=Domain Controllers,DC=chickbuns,DC=com and backlink on
             CN=DC1,CN=Servers,CN=Default-First-Site-Name,CN=Sites,CN=Configuration,DC=chickbuns,DC=com
             are correct. 
             The system object reference (serverReferenceBL)
             CN=DC1,CN=Topology,CN=Domain System Volume,CN=DFSR-GlobalSettings,CN=System,DC=chickbuns,DC=com
             and backlink on
             CN=NTDS Settings,CN=DC1,CN=Servers,CN=Default-First-Site-Name,CN=Sites,CN=Configuration,DC=chickbuns,DC=com
             are correct. 
             The system object reference (msDFSR-ComputerReferenceBL)
             CN=DC1,CN=Topology,CN=Domain System Volume,CN=DFSR-GlobalSettings,CN=System,DC=chickbuns,DC=com
             and backlink on CN=DC1,OU=Domain Controllers,DC=chickbuns,DC=com are
             correct. 
             ......................... DC1 passed test VerifyReferences
          Starting test: VerifyReplicas
             ......................... DC1 passed test VerifyReplicas
          Starting test: DNS
             DNS Tests are running and not hung. Please wait a few minutes...
             See DNS test in enterprise tests section for results
             ......................... DC1 passed test DNS
       Running partition tests on : ForestDnsZones
          Starting test: CheckSDRefDom
             ......................... ForestDnsZones passed test CheckSDRefDom
          Starting test: CrossRefValidation
             ......................... ForestDnsZones passed test
             CrossRefValidation
       Running partition tests on : DomainDnsZones
          Starting test: CheckSDRefDom
             ......................... DomainDnsZones passed test CheckSDRefDom
          Starting test: CrossRefValidation
             ......................... DomainDnsZones passed test
             CrossRefValidation
       Running partition tests on : Schema
          Starting test: CheckSDRefDom
             ......................... Schema passed test CheckSDRefDom
          Starting test: CrossRefValidation
             ......................... Schema passed test CrossRefValidation
       Running partition tests on : Configuration
          Starting test: CheckSDRefDom
             ......................... Configuration passed test CheckSDRefDom
          Starting test: CrossRefValidation
             ......................... Configuration passed test CrossRefValidation
       Running partition tests on : chickbuns
          Starting test: CheckSDRefDom
             ......................... chickbuns passed test CheckSDRefDom
          Starting test: CrossRefValidation
             ......................... chickbuns passed test CrossRefValidation
       Running enterprise tests on : chickbuns.com
          Starting test: DNS
             Test results for domain controllers:
                DC: DC1.chickbuns.com
                Domain: chickbuns.com
                   TEST: Authentication (Auth)
                      Authentication test: Successfully completed
                   TEST: Basic (Basc)
                      The OS
                      Microsoft Windows Server 2008 R2 Enterprise  (Service Pack level: 1.0)
                      is supported.
                      NETLOGON service is running
                      kdc service is running
                      DNSCACHE service is running
                      DNS service is running
                      DC is a DNS server
                      Network adapters information:
                      Adapter [00000007] Intel(R) PRO/1000 MT Network Connection:
                         MAC address is 00:0C:29:DE:7F:EB
                         IP Address is static 
                         IP address: 192.168.1.30
                         DNS servers:
                            192.168.1.30 (dc1.chickbuns.com.) [Valid]
                      The A host record(s) for this DC was found
                      The SOA record for the Active Directory zone was found
                      The Active Directory zone on this DC/DNS server was found primary
                      Root zone on this DC/DNS server was not found
                   TEST: Forwarders/Root hints (Forw)
                      Recursion is enabled
                      Forwarders Information: 
                         192.168.1.1 (<name unavailable>) [Valid] 
                   TEST: Delegations (Del)
                      Delegation information for the zone: chickbuns.com.
                         Delegated domain name: _msdcs.chickbuns.com.
                            DNS server: dc1.chickbuns.com. IP:192.168.1.30 [Valid]
                   TEST: Dynamic update (Dyn)
                      Test record dcdiag-test-record added successfully in zone chickbuns.com
                      Test record dcdiag-test-record deleted successfully in zone chickbuns.com
                   TEST: Records registration (RReg)
                      Network Adapter
                      [00000007] Intel(R) PRO/1000 MT Network Connection:
                         Matching CNAME record found at DNS server 192.168.1.30:
                         771aab3d-96cd-4fb1-90cd-0899fa6b6207._msdcs.chickbuns.com
                         Matching A record found at DNS server 192.168.1.30:
                         DC1.chickbuns.com
                         Matching  SRV record found at DNS server 192.168.1.30:
                         _ldap._tcp.chickbuns.com
                         Matching  SRV record found at DNS server 192.168.1.30:
                         _ldap._tcp.48c41195-2630-4461-aaef-ec2a63cd8bf3.domains._msdcs.chickbuns.com
                         Matching  SRV record found at DNS server 192.168.1.30:
                         _kerberos._tcp.dc._msdcs.chickbuns.com
                         Matching  SRV record found at DNS server 192.168.1.30:
                         _ldap._tcp.dc._msdcs.chickbuns.com
                         Matching  SRV record found at DNS server 192.168.1.30:
                         _kerberos._tcp.chickbuns.com
                         Matching  SRV record found at DNS server 192.168.1.30:
                         _kerberos._udp.chickbuns.com
                         Matching  SRV record found at DNS server 192.168.1.30:
                         _kpasswd._tcp.chickbuns.com
                         Matching  SRV record found at DNS server 192.168.1.30:
                         _ldap._tcp.Default-First-Site-Name._sites.chickbuns.com
                         Matching  SRV record found at DNS server 192.168.1.30:
                         _kerberos._tcp.Default-First-Site-Name._sites.dc._msdcs.chickbuns.com
                         Matching  SRV record found at DNS server 192.168.1.30:
                         _ldap._tcp.Default-First-Site-Name._sites.dc._msdcs.chickbuns.com
                         Matching  SRV record found at DNS server 192.168.1.30:
                         _kerberos._tcp.Default-First-Site-Name._sites.chickbuns.com
                         Matching  SRV record found at DNS server 192.168.1.30:
                         _ldap._tcp.gc._msdcs.chickbuns.com
                         Matching A record found at DNS server 192.168.1.30:
                         gc._msdcs.chickbuns.com
                         Matching  SRV record found at DNS server 192.168.1.30:
                         _gc._tcp.Default-First-Site-Name._sites.chickbuns.com
                         Matching  SRV record found at DNS server 192.168.1.30:
                         _ldap._tcp.Default-First-Site-Name._sites.gc._msdcs.chickbuns.com
                         Matching  SRV record found at DNS server 192.168.1.30:
                         _ldap._tcp.pdc._msdcs.chickbuns.com
                   Total query time:0 min. 3 sec.. Total RPC connection
                   time:0 min. 0 sec.
                   Total WMI connection time:0 min. 6 sec. Total Netuse connection
                   time:0 min. 0 sec.
             Summary of test results for DNS servers used by the above domain
             controllers:
                DNS server: 192.168.1.1 (<name unavailable>)
                   All tests passed on this DNS server
                   Total query time:0 min. 0 sec., Total WMI connection
                   time:0 min. 5 sec.
                DNS server: 192.168.1.30 (dc1.chickbuns.com.)
                   All tests passed on this DNS server
                   Name resolution is functional._ldap._tcp SRV record for the forest root domain is registered 
                   DNS delegation for the domain  _msdcs.chickbuns.com. is operational on IP 192.168.1.30
                   Total query time:0 min. 3 sec., Total WMI connection
                   time:0 min. 0 sec.
             Summary of DNS test results:
                                                Auth Basc Forw Del  Dyn  RReg Ext
                Domain: chickbuns.com
                   DC1                          PASS PASS PASS PASS PASS PASS n/a  
             Total Time taken to test all the DCs:0 min. 9 sec.
             ......................... chickbuns.com passed test DNS
          Starting test: LocatorCheck
             GC Name: \\DC1.chickbuns.com
             Locator Flags: 0xe00033fd
             PDC Name: \\DC1.chickbuns.com
             Locator Flags: 0xe00033fd
             Time Server Name: \\DC1.chickbuns.com
             Locator Flags: 0xe00033fd
             Preferred Time Server Name: \\DC1.chickbuns.com
             Locator Flags: 0xe00033fd
             KDC Name: \\DC1.chickbuns.com
             Locator Flags: 0xe00033fd
             ......................... chickbuns.com passed test LocatorCheck
          Starting test: FsmoCheck
             GC Name: \\DC1.chickbuns.com
             Locator Flags: 0xe00033fd
             PDC Name: \\DC1.chickbuns.com
             Locator Flags: 0xe00033fd
             Time Server Name: \\DC1.chickbuns.com
             Locator Flags: 0xe00033fd
             Preferred Time Server Name: \\DC1.chickbuns.com
             Locator Flags: 0xe00033fd
             KDC Name: \\DC1.chickbuns.com
             Locator Flags: 0xe00033fd
             ......................... chickbuns.com passed test FsmoCheck
          Starting test: Intersite
             Skipping site Default-First-Site-Name, this site is outside the scope
             provided by the command line arguments provided. 
             ......................... chickbuns.com passed test Intersite

  • Search Error: This item could not be crawled because the crawler could not connect to the repository.

    Our Search Service got hosed after install of SP1/June CU (didn't upgrade), so I re-created it, but when setting up rules, content sources, I am getting the following error:
    This item could not be crawled because the crawler could not connect to the repository.  I tried crawling using admin account, so I don't think it is permission related.  The DisableLoopbackCheck in the registry is already set...
    We previosly had crawl working on this farm, so shouldn't be because we are using host headers and the loopback issue.  Does anybody have any ideas?  Another error that may be related...
    SharePoint Web Services Round Robin Service Load Balancer Event: EndpointFailure
    Process Name: OWSTIMER
    Process ID: 1612
    AppDomain Name: DefaultDomain
    AppDomain ID: 1
    Service Application Uri: urn:schemas-microsoft-com:sharepoint:service:edd515218442481abce89e54e3c63a64#authority=urn:uuid:a297b0fb965f465ca42051f55fa3f4bd&authority=https://spapp-wc-2p:32844/Topology/topology.svc
    Active Endpoints: 4
    Failed Endpoints:3
    Affected Endpoint:
    http://[ourservername]:32843/edd515218442481abce89e54e3c63a64/ProfileService.svc
    Any suggestions are appreciatted, this is a tricky one...
    Jonathan Herschel

    Make sure your hosts file on each server in your farm has 127.0.0.1  webappname in it for each SPSite you're trying to crawl
    Look in %systemroot%\system32\drivers\etc and edit the hosts file so that it has entry for web app
    make sure search account listed as access account is also service admin for search service
    check user policy on web app, make sure that account has full read
    Check that SharePoint Web Services Root app pool is started on server that is indexing farm
    if still cant crawl, give search account db_owner on content db using sql server management studio
    Set BackConnectionHostNames for site collection.
    Then in a non prod environment, reset index and perform a full crawl, repeat in prod.
    Stacy Anothersharepointblog.blogspot.com

  • Tried EVERYTHING!!! HELP!!! iTunes could not connect to the music store...

    HELP! I have tried everything...I keep receiving the following error message:
    "iTunes could not connect to the music store. Network connection was refused. Make sure your network settings are correct and network connection is active, then try again."
    I have a 60GB video ipod. OS Windows XP Service Pack 1. Dial up AOL. No firewalls, checked connections, followed all instructions on the support page, contacted customer support via email (see responses below), contacted AOL (referred me back to iTunes), iTunes referred me to customer support number for iPod (which I called, and they referred be back to iTunes customer support via email). After emailing customer support and receiving a general response, and replying to each response, the email said they were not technical support...read all emails below beginning with the most recent:
    Subj: Re: Connect; Follow-up:
    Date: 1/19/2006 6:04:50 PM Pacific Standard Time
    From: [email protected]
    To:
    Sent from the Internet (Details)
    Dear Emily,
    Thank you for contacting the iTunes Music Store. We're sorry to hear you are still unable to connect to the store. At the end of this email we have included further possible solutions to the issue you are encountering.
    We're also sorry your iTunes Music Gift email didn't reach the recipient. The gift code you purchased is ... The recipient's ISP may have inadvertently blocked or filtered our email, thinking it was spam.
    If you purchased your gift using iTunes, you can resend it with a few simple mouse clicks. Just follow these easy steps to resend an unredeemed music gift to any address:
    http://www.info.apple.com/kbnum/n301476
    If you would rather email the gift information directly to the recipient using your email program, we've included instructions for your recipient and the gift code below.
    1. Download and install the latest version of iTunes. You can download the latest version, free-of-charge, from our website.
    http://www.apple.com/itunes/download/
    2. Click the link below to launch the iTunes application and view the gift page.
    http://www.itunes.com/go/songcode/
    3. Click Redeem.
    4. Copy this gift code and paste it into the Redeem code entry box.
    Again, we're sorry you are still unable to connect to the store.
    First, please make sure you're using the latest version of iTunes before you access the iTunes Music Store. You can download the latest version of iTunes from our website.
    http://www.apple.com/itunes/download/
    Also, some software that you install on your computer can affect the way your computer sends and receives information from the Internet. A few examples of this software are:
    * Firewalls
    * Internet security software
    * Privacy filters
    * Web accelerators
    * Ad filters
    If you cannot use the iTunes Music Store, try disabling this software temporarily to identify the culprit. Then, please refer to the documentation that came with the software to allow the iTunes Music Store to connect to the Internet. For your reference, these domains need to be permitted to send and receive data from the Internet:
    phobos.apple.com
    phobos.apple.com.edgesuite.net
    For more instructions on configuring your 3rd-party software, please contact the software manufacturer. If your web accelerator appears to be at the root of the problem, please contact your ISP.
    Sincerely,
    The iTunes Music Store Team
    http://www.apple.com/support/itunes/ww/
    Thank you for your response. I am curious to know why if iTunes does not
    answer non technical questions, why I received information when I replied to this
    email. Listed below are the previous threads providing technical information.
    Furthermore, if this is email is for billing disputes, I would like to have
    my Mastercard credited $25.87 for a "gift this purchase/tv show" that I
    purchased for my uncle on Christmas Day. I purchased the full first season of Monk.
    I previously sent an email requesting credit on approximately January 2,
    2006, and failed to receive a response. He never received the gift, or any
    instructions about how to download the tv show, and I do not show a credit
    appearing on my credit card. I would like to have credit for services not received.
    Please credit the following card #XXXX
    Thank you.
    Emily
    Subj: Re: Connect; Follow-up:
    Date: 1/18/2006 2:21:12 PM Pacific Standard Time
    From: [email protected]
    To:
    Sent from the Internet (Details)
    Dear Emily,
    Thank you for contacting the iTunes Music Store.
    The iTunes Music Store team answers non-technical questions about billing,
    customer accounts, downloading music, and iTunes Music Store content.
    Many questions about your iTunes software can be answered by choosing “iTunes
    and Music Store Help” from the Help menu.
    For online information, visit iTunes Support at
    <http://www.apple.com/support/itunes>.
    To access the discussion boards for iTunes and other Apple services, please
    visit
    <http://discussions.info.apple.com>.
    For support for your iPod, please visit:
    <http://www.apple.com/support/ipod/>
    If you require assistance beyond the complimentary support available online,
    please call AppleCare technical support at 800-APL-CARE (800-275-2273). Help
    is available seven days a week from 8:00 a.m. to 8:00 p.m. central time. There
    may be a fee associated with the call.
    Sincerely,
    iTunes Music Store Support
    Need a quick answer?
    iTunes Music Store Customer Service:
    <http://www.apple.com/support/musicstore/ww>
    iTunes technical assistance:
    <http://www.apple.com/support/itunes/ww>
    Thank you for your response. I have tried these methods, AGAIN. None of
    them seem to work. I also contact my ISP, AOL. Nothing they advised me to do
    worked. Has iTunes performed recent upgrades? Just viewing the discussion
    boards, it seems like a lot of people are having problems. Having paid $399
    for
    the 60GB video ipod, I need more than a generic email telling me what to do,
    when I already indicated in previous email that I followed the steps shown in
    the
    support area, which were the same instructions email to me.
    Subj: Re: Connect; Follow-up:
    Date: 1/16/2006 5:14:47 PM Pacific Standard Time
    From: [email protected]
    Sent from the Internet (Details)
    Dear Emily,
    Thank you for contacting the iTunes Music Store. Use the steps in the
    following article to troubleshoot your connection problem.
    I have been unable to connect for more than 24 hours on Windows.
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