Event ID 1904

Log Name:      Application
Source:        HHCTRL
Date:          20/05/2014 11:16:02
Event ID:      1904
Task Category: None
Level:         Information
Keywords:      Classic
User:          N/A
Computer:      ADMINONLY-PC
Description:
The description for Event ID 1904 from source HHCTRL cannot be found. Either the component that raises this event is not installed on your local computer or the installation is corrupted. You can install or repair the component on the local computer.
If the event originated on another computer, the display information had to be saved with the event.
The following information was included with the event:
about:blank
http://go.microsoft.com/fwlink?LinkID=45840
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
  <System>
    <Provider Name="HHCTRL" />
    <EventID Qualifiers="0">1904</EventID>
    <Level>4</Level>
    <Task>0</Task>
    <Keywords>0x80000000000000</Keywords>
    <TimeCreated SystemTime="2014-05-20T10:16:02.000000000Z" />
    <EventRecordID>2690</EventRecordID>
    <Channel>Application</Channel>
    <Computer>ADMINONLY-PC</Computer>
    <Security />
  </System>
  <EventData>
    <Data>about:blank</Data>
    <Data>http://go.microsoft.com/fwlink?LinkID=45840</Data>
  </EventData>
</Event>
hi, how can I fix this and is it needed?

Hi,
Thanks for your reply.  I followed the other link and it didn't help my current situation.
Is there a link for paid support .. all I need to do is the following for a client:
1) Install Crystal report 2011 on a Microsoft 2008 Server R2.. my error message is above.
Resolve the error on start up of Crystal reports..
It's already been over 1 week .. and I can't seem to get a live person on SAP that can help me... once this is resolved I think I will be ok.
I have CR XI on running on another server with no issues.. I don't know if the above is due to a service pack issue, security issue on installation, ...  its a production server so I just want to resolve this quick.
Any help you can give me on getting alive person that I can talk to will be greatly appreciated.
Thank you.
Edited by: Mitsuokbs on Jul 1, 2011 10:38 AM

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