Event ID 4097 Hyper-V-Integration-VSS

Hello,
Trying to figure out why I'm getting Event ID 4097 Hyper-V-Integration-VSS after the backup runs. The event says:
"The Virtual machine A9BCE8FC-FB7A-463A-B4F3-3A6AE83446B7 cannot be backed up since it has dynamic disks in it"
These starting to appear after I had to add another virtual hard disk to my Exchange 2010 VM. Everything is working fine and the backups complete successfully. The backup is being done by CA ArcServ. I also get the same errors if I use Windows
Server Backup as well. The second additional virtual hard drive is a fixed disk, not dynamic.
Dose anybody know why I"m getting these and how to fix it so they go away?

Hi,
It is by design. Virtual machine will pause if it takes Online Backup when VM has Dynamic Disk inside. Virtual machines that use dynamic disks or the FAT32 file system prevent an online backup from being performed.
You could change Dynamic Disk to Basic. If not, you could ignore the pause states.
Backing Up Hyper-V Virtual Machines
http://blogs.technet.com/b/virtualization/archive/2008/08/29/backing-up-hyper-v-virtual-machines.aspx
Regards,
Mandy
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Similar Messages

Hyper-V Integration Services - DriverPackage or Application

Hello SCCM community,
currently we are deploying the Driver for Hyper-V Integration Services (Windows6.x-HyperVIntegrationServices-x64.cab) as Driver Package. The deployment is OK. But if I look into Device Manager the drivers are not digitally signed. This is somehow
strange.
Deploying via DISM will result in same issue.
I did then a research and found out that the package can be deployed via Application by using the MSI file. http://social.technet.microsoft.com/Forums/en-US/dd58b4cf-a954-4525-9a05-a84ebb073002/install-integration-components-hyperv-30-with-sccm-2012?forum=configmanagergeneral
I tested the installation via MSI it works fine and the Device Manager is not complaining about not signed drivers.
Do you face the same issue? Are you also deploying via Application?
Many thanks in advance.
Guitarman

Ok, guys I did like described in the link. I used the setup.exe and deployed it as application.
As detection method I used one of the sys-files which where installed.
As uninstallation command I used: dism /online /Remove-Package /PackagePath:\\share\software$\Windows6.x-HyperVIntegrationServices-x64.cab
/norestart

Using DISM Cmdlets to upgrade Hyper-V Integration Components

Hi guys,
I'm using the Deployment Imaging Servicing Management (DISM) Cmdlets to programmatically upgrade Hyper-V integration components as VMs move about my environment. My code works fine, but I have a little issue:
I'm using a call to 'Add-WindowsPackage' to slipstream in the CAB package in. This works, but sometimes 2008 R2 VMs will immediately boot into the system recovery console -seemingly for no reason. This never happens with 2012 R1 or R2 VMs. This obviously
makes this process not unattended, and I want it to be totally unattended (with reporting to catch stuff).
Does anyone know a.) when this is happening and b.) can I somehow remove this recovery boot flag, is it like the dirty bit?
The weird thing is if I just progress into the recovery console something is changed in the VM and then it will boot just fine. There isn’t a problem with the IC upgrade, but something thinks there is. The logs for the DISM cmdlets are no help.
I don’t have System Centre and wont be using it, FYI.
Cheers!

Hi Hob,
Just a little clarification, Please also make sure you had added the right Integration Services package version to WIM file, because each version has a different installation package, it is very important that you select the correct package for the appropriate
OS.
Refer to:
Deploying Hyper-V Integration Services to VMs using Config Manager and DISM:
http://blogs.technet.com/b/manageabilityguys/archive/2013/09/05/deploying-hyper-v-integration-services-to-vms-using-config-manager-and-dism.aspx
If I have any misunderstanding, please feel free to let me know.
Best Regards,
Anna Wang

Hyper-V Integration Services Stopped

Hi,
I have looked thru the forums and seem to be hitting a dead end or my search skills are failing. Anyhow, I have 2 Windows 2012 R2 DataCentre hosts running. They are running Hyper-v exclusively. I just noticed the other day that all the services for Hyper-V
are stopped except for Virtual Machine Management. If I click on any of the stopped services, it will start up then promptly stop. It will give an error of:
The Hyper-V x service on local computer started and then stopped. Some services stop automatically if they are not in use by other services or programs. I have reviewed my Windows Event logs and there are no warning or errors.
Some other background, there is SCCM 2012 R2 (5.0.7958.1401) in the environment, but no SCCM agent is installed at the moment. There is also VMM 2012 (3.2.7672.0) and the agent for this is installed on both hosts. Both of the hosts have been re-imaged
in the last 2 months, so I don't think it's some weird age related weirdness. I also removed the hyper-v role from one of the hosts, rebooted and then re-added it. This made no difference. I also tried to add about of services to the restrictedservices in
the registry as I had come across this in the wild of the internet, but this made no difference.
Any thoughts, idea's?

Yes. As I explained. the Hosts are running an Bare Metal and not in a VM therefore these Integration Component services do not need to run.
The services you are calling out are specific to Windows when it is running within a VM. This is not a reflection of the hypervisor services that the Integration Components in the VMs hook in to.
In the settings of the VM you can enable the integration component presentation to a VM. And by default there is one option unticked. Check it.
And, on the host settings, enable Enhanced Session Mode.
(I believe that it is enhanced session mode that you are hunting for).
Also, you need to upgrade the Integration Components inside the VMs if you had not done that when you built them. Relying on what is packaged with the VM OS is not enough if the VM OS is older than the host.
Most likely what is happening is that the services are not enabled in the settings of the VM, or the ICs are not up to date within the VM. That is the most common cause for what you are observing, not some issue with the host.
Brian Ehlert
http://ITProctology.blogspot.com
Learn. Apply. Repeat.

How to display an "All Day Event" date correctly in an integrated SSRS Report?

I have two event items in a calendar list in SharePoint 2010. Both items have the same start time and end time. One of them, however, has the "All Day Event" checkbox checked. If I access them through a REST service, this is how the data is
returned:

<d:StartTime m:type="Edm.DateTime">2014-03-21T00:00:00</d:StartTime>
<d:EndTime m:type="Edm.DateTime">2014-03-25T23:55:00</d:EndTime>
<d:AllDayEvent m:type="Edm.Boolean">false</d:AllDayEvent>

<d:StartTime m:type="Edm.DateTime">2014-03-21T00:00:00</d:StartTime>
<d:EndTime m:type="Edm.DateTime">2014-03-25T23:59:00</d:EndTime>
<d:AllDayEvent m:type="Edm.Boolean">true</d:AllDayEvent>
I have a report in the same SharePoint 2010 site that uses SSRS in integrated mode. The data source is the calendar list mentioned above. The date fields are not formatted, just displayed as them come from the list/database.
My locale is set to en-US. When I run the report, the start date for item 1 is displayed as "3/21/2014" ('all day' set to false) but the start date for item 2 is displayed as "3/20/2014" which is incorrect ('all day' set to true).
I did some research online and found out that SharePoint stores all date fields as UTC except for 'All Day Events', which are stored in local time (our servers are in Central Time, but I'm running the report fom Pacific Time, in the US).
I coudn't find a solution to display the date correctly in the integrated SSRS report. Is there a way, maybe some straightforward formatting, to show All Day Event dates correctly? I tried adding hours but this is inconsistent with daylight saving hour changes.
I would appreciate any help.
C#, Sharepoint

Hi SharpBud,
The date for all day event stored in SQL in GMT time, the start time for an all day event returns the start time in GMT time, which is not the current time most likely.
This is a confirmed issue, as a workaround, I would suggest you to use a calculate column for the event for the column, using the following format:
IF(TEXT(([End Time]-[Start Time])-TRUNC(([End Time]-[Start Time]),0),"0.000000000")="0.999305556",IF([Start Time]=ROUND([Start Time],0),[Start Time],DATE(YEAR([Start Time]),MONTH([Start
Time]),DAY([Start Time])+1)),[Start Time])
Thanks,
Qiao Wei
TechNet Community Support

2008 R2 Hyper-V Integrated services error 61658...

Kind of got myself into a bad situation I think. I run a single Windows 2008 R2 Server w/SP1 that hosts 5 VM's that host two Windows Server 2003 SP2 machines and the rest are 2008 R2 Servers w/SP1. On one of the 2003 VM's I was having issues
with the mouse not being captured. I decided to reinstall the integrated services. The reinstall seemed to complete normally, but when it was done the mouse capture still did not work. So I rebooted just to check and still no mouse capture.
So I went into add remove programs and uninstalled it. I rebooted and then noticed the problems that caused. The uninstall made the VM lose the SCSI adapter and the NIC. So after getting a legacy NIC added I was able to be past that issue, but no
VHDs are accessible that were are connected to the SCSI Controller. When I try to install the Integrated Services, it gets part way through the "Updating Storport Driver" step and then throws this message: [ (X) An error
occurred: One of the update processes returned error code 61658.] This machine is our Active Directory (Domain) Controller. Again to mention, this is only machine out of the 5 that is having this problem. Any help would be greatly
appreciated.
PS: None of these are installed using Beta or RC's versions of the OS, the Hyper-V server and the VM's have all been in place for 2+ years working fine.
Thanks
Update: A friend of mine looked things over and found a vmg...log file that shows the problem is when the Integrated Services install try's to run the a KB that fails to installed: (KB943295). So I will investigate. But I did get the
server up and running again by adding a legacy network adapter and moving the two VHD files that were attached to the problem VM's SCSI controller to the VM's IDE controller. So a band-aid I know but at least I was able to get 41 users back working
after 7 hours of pulling out my hair! I do need to know I have this VM functioning 100% as it should so I'll continue to work on it.

Hi SScott2010,
Please try the following setps :
1. backup the problematic VM first
2. If the VM was migrated from virtual pc , please run "msconfig " --> click the boot tab then click advanced options --> select the Detect HAL check box
3. make sure the service " cryptographic service " is running automatically.
4. restart the VM
5. Install the hotfix of kb822798 in the problematic VM :
http://support.microsoft.com/kb/822798/en-us
6. try to install the Integrated Service again.
Hope it helps
Best Regards
Elton Ji
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interview project would be greatly appreciated if you have time.
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Windows 2012 R2 hyper-v integration services update - error code: 50

Physical Host is a brand new Windows 2012 R2 with hyper-v role, VM is a Windows Server 2012
I try to upgrade the integration services update, VM become unresponsive and I lost connection to it, had to turn it off, afterwards it wouldn't boot.
Tried F8 on the reboot and then switched to the command prompt to manually upgrade the integration services running the setup, but got an error (Error code: 50 )
VM halts in the middle of booting up.
saying: Please wait ...
Anyone has any idea why it happened and how to fix this?

Hi Seyed,
Please try to follow the link below to install integration services manually :
http://blogs.technet.com/b/virtualization/archive/2013/04/19/how-to-install-integration-services-when-the-virtual-machine-is-not-running.aspx
Best Regards
Elton Ji
We
are trying to better understand customer views on social support experience, so your participation in this
interview project would be greatly appreciated if you have time.
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Hyper V Integration Components of Windows 2012R2

Hi Team,
I am receiving the above error during installation of Hyper Integration Components of Windows 2012R2.
VM OS is windows 2008 std Sp2
Hyper is WIndows 2012 R2.
I have created a VM from Physical server to Virtual.
Please suggest me the solution

Hi Sr ,
You were using disk2vhd to P2V ？
Did you try to install integration services offline ?
Please refer to the article below :
http://blogs.technet.com/b/virtualization/archive/2013/04/19/how-to-install-integration-services-when-the-virtual-machine-is-not-running.aspx
Before doing this please try to copy the VHD to another VM and test .
Best Regards
Elton Ji
We
are trying to better understand customer views on social support experience, so your participation in this
interview project would be greatly appreciated if you have time.
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Hyper-V INtegration services for RHEL 7.0

Hi all,
I am trying to get OS and IP info on RHEL 7.0 on HYper-V 2012R2 but the data given is very consistent . I mean some times I get data and some times not .
The script output is copied below when it works correctly.
Caption :
Data : getaddrinfo failed
Description :
ElementName :
InstanceID :
Name : FullyQualifiedDomainName
Source : 2
Caption :
Data :
Description :
ElementName :
InstanceID :
Name : NetworkAddressIPv4
Source : 2
Caption :
Data :
Description :
ElementName :
InstanceID :
Name : NetworkAddressIPv6
Source : 2
Caption :
Data : 3.10.0-123.el7.x86_64
Description :
ElementName :
InstanceID :
Name : OSBuildNumber
Source : 2
Caption :
Data : 0
Description :
ElementName :
InstanceID :
Name : OSDistributionData
Source : 2
Caption :
Data : 0
Description :
ElementName :
InstanceID :
Name : OSDistributionName
Source : 2
Caption :
Data : 199168
Description :
ElementName :
InstanceID :
Name : OSKernelVersion
Source : 2
Caption :
Data : 7.0
Description :
ElementName :
InstanceID :
Name : OSMajorVersion
Source : 2
Caption :
Data :
Description :
ElementName :
InstanceID :
Name : OSMinorVersion
Source : 2
Caption :
Data : Red Hat Enterprise Linux Server ### OS Name
Description :
ElementName :
InstanceID :
Name : OSName
Source : 2
Caption :
Data : 129
Description :
ElementName :
InstanceID :
Name : OSPlatformId
Source : 2
Caption :
Data : 3.10.0
Description :
ElementName :
InstanceID :
Name : OSVersion
Source : 2
Some times same script give me less details missing OS info as below
Caption :
Data : 0
Description :
ElementName :
InstanceID :
Name : OSDistributionData
Source : 2
Caption :
Data : 0
Description :
ElementName :
InstanceID :
Name : OSDistributionName
Source : 2
Caption :
Data : 199168
Description :
ElementName :
InstanceID :
Name : OSKernelVersion
Source : 2
Caption :
Data : 129
Description :
ElementName :
InstanceID :
Name : OSPlatformId
Source : 2
Let me know the correct place where i can open support ticket with Microsoft or any way for resolution?Thanks in advance,Rakesh

Hi Rakesh,
" To enable key/value pair (KVP) infrastructure, install the hypervkvpd rpm package from your RHEL ISO. Alternatively the package can be installed directly from RHEL respositories.
In Windows Server 2012 R2, the key/value pair (KVP) infrastructure might not function correctly without a Linux software update. Contact your distribution vendor to obtain the software update in case you see problems with this feature. "
For details please refer to following link:
http://technet.microsoft.com/en-US/library/dn531026.aspx
And the following forum is committed to Linux Integration Serivce for hyper-v :
http://social.technet.microsoft.com/Forums/en-US/home?forum=linuxintegrationservices
Best Regards
Elton JI
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Hyper-v integration services needs to be updated.

Recently we have moved few virtual machines to hyper-v core 2012 R2 (Free version) Now few virtual machines are showing below in hyper-v management console.
Do i need to update integration services as this message showing on virtual machines who are hosting mail server and database server. so after upgrading to latest integration services will it impact on VM's. Also
"Guest Services" option is unchecked. Do need to enable this as well.
Akshay Pate

Yes, you need to update integration service.
In Hyper-V Manager, double-click on a VM, click Action/Insert Integration Services Setup Disk, follow installation in the guest VM, reboot.
Guest Services allows you to copy files to a running VM without using a network connection. It's optional. Integration services need to updated regardless
of which ones you check/uncheck.
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Hyper-V Integration update not installing

I have Build 9926 and Hyper-V running. I installed Win 7 SP1 (Guest OS) and did a full update / rebooted. I am still not able to see the integration package as an available option.
So I setup a WSUS server and I see the package but it's not applicable to my win 7. According to https://support.microsoft.com/en-us/kb/3004908/, all I need to have for Win 7 is SP1.
Is there a bug that I am not aware of?
And for god's sake, don't tell me to upgrade to the latest version. The client not installing the package so I want to know why the client is not working properly.

I tried the values:
HostingSystemEditionID = 4
HostingSystemOSMajor = 6
HostingSystemOSMinor = 4
I then tried the values you provided in your screenshot. Still Windows Update from MS (Not my WSUS) says I'm fully up
to date.
Upon restarting the guest, the registry values were changed back to:
HostingSystemEditionID = 48
HostingSystemOSMajor = 10
HostingSystemOSMinor = 0
Still not able to install the package.
I am not able to find any further documentation on this. Is there anything else I can try?
Thank you

VSS Error in writer Hyper-V

I have a cluster with CSV 5 and DPM can't perform backup on only a few machines in the cluster, it apesenta VSS the following error:
The replica of Microsoft Hyper-V \Backup Using Child Partition Snapshot\Máquina on MAQUINA.CLOUD04.dominio.local is inconsistent with the protected data source.
All protection activities for data source will fail until the replica is synchronized with consistency check. You can recover data from existing recovery points, but new recovery points cannot be created until the replica is consistent.
For SharePoint farm, recovery points will continue getting created with the databases that are consistent. To backup inconsistent databases, run a consistency
check on the farm. (ID 3106)
DPM encountered a retryable VSS error. (ID 30112 Details: VssError:The writer experienced a transient error. If the backup process is retried,
the error may not reoccur.
(0x800423F3))
Well investigating deeper into the Hyper-V server virtualization encounter the following errors:
Eventvwr:
SOURCE: VSS ID: 8229
A VSS writer has rejected an event with error 0x800423f3, The writer experienced a transient error. If the backup process is retried,
the error may not reoccur.
. Changes that the writer made to the writer components while handling the event will not be available to the requester. Check the event log for related events from the application hosting the VSS writer.
Operation:
PostSnapshot Event
Context:
Execution Context: Writer
Writer Class Id: {66841cd4-6ded-4f4b-8f17-fd23f8ddc3de}
Writer Name: Microsoft Hyper-V VSS Writer
Writer Instance ID: {52a247b1-bd8e-499c-915d-314f9080e993}
Command Line: C:\Windows\system32\vmms.exe
Process ID: 2460
SOURCE: HYPER-V-VMMS ID: 10143
Failed to delete the shadow copy (VSS snapshot) set with id '3ED86740-3BFC-4FD5-B6B6-5ADD63E87DB0' in the running virtual machine 'MAQUINA': This operation returned because the timeout period expired. (0x800705B4). (Virtual machine ID E130C3C7-D2BC-4234-BD2A-766054A163F9)
List Writers
Writer name: 'Microsoft Hyper-V VSS Writer'
Writer Id: {66841cd4-6ded-4f4b-8f17-fd23f8ddc3de}
Writer Instance Id: {52a247b1-bd8e-499c-915d-314f9080e993}
State: [11] Failed
Last error: Retryable error
Well, how did not get any results in searches, then checked the versions of the IC on client machines as clusters migrated from 2008 to 2012 some were outdated, updated them, even just to leave everything compliance.
So I decided to clear the "Backup (volume snapshot)" and now he backs up but does the same linux machines, saving the machine and causing downtime of it, and even if you are a linux machine with this option it can not perform the backup this because
it tries utilizr VSS method (I think).
Please, anyone help-me?
thanks!

Hi ,
Please refer to following similar thread :
http://social.technet.microsoft.com/Forums/en-US/be7fd80f-d2bc-4e1b-9bc2-a60af6e89e2a/dpm-faild-to-backup-hyperv-gest-vm-code-0x800423f3-id-30112?forum=dpmhypervbackup
Best Regards
Elton Ji
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are trying to better understand customer views on social support experience, so your participation in this
interview project would be greatly appreciated if you have time.
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VSS timeouts on Hyper-V guest, Exchange Replication Service, CU5

I'm having a problem with a Hyper-V guest that is running Exchange 2013 CU5. I will say I have had issues with this VM since installing CU5.
Note: I am doing a backup from within the VM guest, not from the host.
The scheduled backup takes a long time to complete, an entire weekend to backup 150GB to an ISCSI disk. In addition the CPU time is very high (58%) while this is happening. Attempting to open the backup manager window consistently makes the CPU
time hit 99%. When this happens Outlook clients will fail. When backup manager opens it will continually say "Reading data; please wait..." If the backup manager happened to already been open, the backup job will say "Volume
1 0% of 4 volumes."
The processes taking up the CPU time are Microsoft Volume Shadow Copy Service (24%), Microsoft Block level backup service (62%) and virtual disk service (12%). Memory use always hovers around 65%. If I attempt to kill the processes with
task manager, there is no change. If I use the kill executable it will say the process is not running. I cannot stop the corresponding service either. I cannot stop the backup. I cannot query vss writer status. I cannot restart
the ISCSI service (device in use.) Restarting the NAS that contains the ISCSI target does nothing. The only recourse is to restart the server.
If I restart the server and start a backup fairly soon after, the backup completes normally, in about an hour. During a normal backup CPU usage is at about 30%. The Microsoft Volume Shadow Copy Service runs at 0% CPU time as well as the virtual
disk service. The Microsoft Block Level Backup Engine runs at 10% CPU time. The scheduled backup is set to start at 9:30pm. I have also tried changing backup times. If I restart the server at 4 am and do not run a manual backup, the
scheduled backup performs poorly.
After some digging I find these errors:
Log Name: Application
Source: MSExchangeRepl
Date: 10/14/2014 9:30:41 PM
Event ID: 2112
Task Category: Exchange VSS Writer
Level: Error
Keywords: Classic
User: N/A
Description:
The Microsoft Exchange Replication service VSS Writer instance 7a465f3f-25ba-45b2-952a-870a6ddc2f2b failed with error code 80070020 when preparing for a backup of database 'Mailbox Database 2123847568'.
Log Name: Application
Source: VSS
Date: 10/14/2014 9:30:41 PM
Event ID: 8229
Task Category: None
Level: Warning
Keywords: Classic
User: N/A
Description:
A VSS writer has rejected an event with error 0x00000000, The operation completed successfully.
. Changes that the writer made to the writer components while handling the event will not be available to the requester. Check the event log for related events from the application hosting the VSS writer.
Operation:
PrepareForBackup event
Context:
Execution Context: Writer
Writer Class Id: {7e47b561-971a-46e6-96b9-696eeaa53b2a}
Writer Name: MSMQ Writer (MSMQ)
Writer Instance Name: MSMQ Writer (MSMQ)
Writer Instance ID: {b8ae6140-7fcb-427d-9493-e070221f752f}
Command Line: C:\Windows\system32\mqsvc.exe
Process ID: 1676
Log Name: Application
Source: MSExchangeRepl
Date: 10/14/2014 9:30:41 PM
Event ID: 2024
Task Category: Exchange VSS Writer
Level: Error
Keywords: Classic
User: N/A
Description:
The Microsoft Exchange Replication service VSS Writer (Instance 7a465f3f-25ba-45b2-952a-870a6ddc2f2b) failed with error 80070020 when preparing for a backup.
As you can see the errors happen almost immediately after the backup starts.
In addition the following VSSwriters show a last error "timed out"
Microsoft Exchange Writer
Com+ RegDB Writer
Shadow Copy Optimization Writer
Registry Writer
I will add also the following issues I have been experiencing ever since installing CU5:
1 Version buckets threshold easy reached. Had to modify threshold and set limits on email size. Sometimes still happens.
2 After a restart of the server, the server may have no, or limited connection to the network. It may or may not have an exclamation point on the network icon. If there is no exclamation point, it can ping other network resources, but inbound requests
and pings, will fail. The event log shows that the network should be available while booting, but it's not since it cannot communicate with active directory. The fix for this is to disable/enable the network adapter and then all is well.
I really need some help figuring this out. Again, never had an issue with this server prior to Exchange 2013 CU5 being installed.

Hi,
The reason I think it is Exchange related, is that from the error message it mentioned:
A VSS writer has rejected an event with error 0x00000000
And then it indicated it is "Microsoft Exchange Replication service VSS Writer".
The Microsoft Exchange Replication service VSS Writer (Instance 7a465f3f-25ba-45b2-952a-870a6ddc2f2b) failed with error 80070020 when preparing for a backup
Later I found this article:
How to turn on the Exchange writer for the Volume Shadow Copy service in Windows Small Business Server 2003
http://support2.microsoft.com/kb/838183/en-us
It mentioned that with turned on Exchange writer, we will fail to do system state backup and Exchange backup at a same time:
The Exchange writer may cause conflicts with the information store backup feature of the Backup utility. The information store backup feature uses online streaming to back up the Exchange databases. If the Exchange writer is registered, the Backup utility
may log errors if you try to back up the system state and the Exchange information store at the same time. (For example, the Backup utility may log Event ID 8019.)
In order to confirm if it is the cause, please test to:
1. Create a backup-once task to backup only a simple file - this is a quick test to confirm if Windows Server Backup is fine or not.
2. A second backup-once task to do a system state backup without any exchange related information.
3. If both failed, please test to disable Exchange Writer and redo test 1&2.
It will take us some time on doing these tests. The reason is to figure out if it is Exchange related or not. I'll continue discuss with you if any new clue is found.
If you have any feedback on our support, please send to [email protected]

Hyper V VMMS Event ID 10172 server 2012 R2

Hi,
Recently setup a brand new 2012 R2 server, using hyper v to host 3 VM's, backing up with backup exec 2014.The backups are failing, backup exec stating...
V-79-40960-38521 -
Snapshot Technology: Initialization failure on: "VRTSRV::\\UKBNHV01.ProCam.local\Hyper-V?Virtual?Machine\UKBNDC01". Snapshot technology used: Microsoft Volume Shadow Copy Service (VSS).
A virtual machine snapshot could not be created. Use the Event Viewer on the Hyper-V host to identify the cause. If the virtual machine is not properly configured, it may be necessary to use the Event Viewer in the virtual machine to
identify the cause.
Looking at the Hyper V VMMS event viewer I get the error:
VSS writers inside virtual machine 'UKBNIT01' failed to perform BackupComplete to its shadow copy (VSS snapshot) set: Catastrophic failure (0x8000FFFF). (Virtual machine ID 7C31CD39-FFAD-4E04-BF92-223BC120BE1B) event ID 10172
I see there are other posts relating to this, with random answers suggesting fixes relating to disk speeds and all sorts. If i restart the hyper v's and physical server the backup will run maybe 2 or 3 times successfully before failing again. Clearly buying
a server to restart it every 2 days isn't an option.
It seems apparent this isn't just a problem relating to server 2012 R2, but has carried across in all newer versions of windows server.
My Vss Writers list as follows:
Microsoft Windows [Version 6.3.9600]
(c) 2013 Microsoft Corporation. All rights reserved.
C:\Windows\system32>vssadmin list writers
vssadmin 1.1 - Volume Shadow Copy Service administrative command-line tool
(C) Copyright 2001-2013 Microsoft Corp.
Writer name: 'Task Scheduler Writer'
   Writer Id: {d61d61c8-d73a-4eee-8cdd-f6f9786b7124}
   Writer Instance Id: {1bddd48e-5052-49db-9b07-b96f96727e6b}
   State: [1] Stable
   Last error: No error
Writer name: 'VSS Metadata Store Writer'
   Writer Id: {75dfb225-e2e4-4d39-9ac9-ffaff65ddf06}
   Writer Instance Id: {088e7a7d-09a8-4cc6-a609-ad90e75ddc93}
   State: [1] Stable
   Last error: No error
Writer name: 'Performance Counters Writer'
   Writer Id: {0bada1de-01a9-4625-8278-69e735f39dd2}
   Writer Instance Id: {f0086dda-9efc-47c5-8eb6-a944c3d09381}
   State: [1] Stable
   Last error: No error
Writer name: 'System Writer'
   Writer Id: {e8132975-6f93-4464-a53e-1050253ae220}
   Writer Instance Id: {89a328b7-87eb-48e2-a3e6-9d04b164ba32}
   State: [1] Stable
   Last error: No error
Writer name: 'Microsoft Hyper-V VSS Writer'
   Writer Id: {66841cd4-6ded-4f4b-8f17-fd23f8ddc3de}
   Writer Instance Id: {baa1e068-a50f-4d2e-898c-a54920ae4117}
   State: [8] Failed
   Last error: Retryable error
Writer name: 'BITS Writer'
   Writer Id: {4969d978-be47-48b0-b100-f328f07ac1e0}
   Writer Instance Id: {4986e692-ea2c-454e-813e-9e5f71854adf}
   State: [1] Stable
   Last error: No error
Writer name: 'SqlServerWriter'
   Writer Id: {a65faa63-5ea8-4ebc-9dbd-a0c4db26912a}
   Writer Instance Id: {f7f18f2b-660b-4e18-9aa1-5caa5115045e}
   State: [1] Stable
   Last error: No error
Writer name: 'ASR Writer'
   Writer Id: {be000cbe-11fe-4426-9c58-531aa6355fc4}
   Writer Instance Id: {bfa584a7-72b3-47c1-90d7-87e71074e875}
   State: [1] Stable
   Last error: No error
Writer name: 'Shadow Copy Optimization Writer'
   Writer Id: {4dc3bdd4-ab48-4d07-adb0-3bee2926fd7f}
   Writer Instance Id: {954a91e4-8c93-4f21-9ceb-53f2df3fefc5}
   State: [1] Stable
   Last error: No error
Writer name: 'Registry Writer'
   Writer Id: {afbab4a2-367d-4d15-a586-71dbb18f8485}
   Writer Instance Id: {a254fab5-d160-4a2d-9f8f-e43e7ea0708e}
   State: [1] Stable
   Last error: No error
Writer name: 'COM+ REGDB Writer'
   Writer Id: {542da469-d3e1-473c-9f4f-7847f01fc64f}
   Writer Instance Id: {d01d076a-aa1b-4998-8a5b-91b993895405}
   State: [1] Stable
   Last error: No error
Writer name: 'WMI Writer'
   Writer Id: {a6ad56c2-b509-4e6c-bb19-49d8f43532f0}
   Writer Instance Id: {1e7cb515-f73d-4146-838d-74605a77628c}
   State: [1] Stable
   Last error: No error
Is anyone able to explain how to trace why the Hyper-V VSS Writer gets the retryable error?
Thanks
Nick

Hi Nick,
You could use diskshadow command to clean up the orphaned snapshots to bring the Hyper-V VSS Writer back to a stable condition.
Diskshadow (press enter)
delete shadows all (press enter)
Firstly, please check if you can do a backup with Windows Server Backup. In additional, please check if there is a Read Only Volume attached to VMs. If so, removed the flag read only volume to check if the backup works.
Best Regards,
Mandy
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