Event ID 91 Could not connect to the Active Directory. Active Directory Certificate Services
Could not connect to the Active Directory. Active Directory Certificate Services will retry when processing requires Active Directory access.
Event ID: 91
Task Category: None
Level: Error
Keywords: Classic
User: SYSTEM
Computer: DC1.chickbuns.com
Description:
Could not connect to the Active Directory. Active Directory Certificate Services will retry when processing requires Active Directory access.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Microsoft-Windows-CertificationAuthority" Guid="{6A71D062-9AFE-4F35-AD08-52134F85DFB9}" EventSourceName="CertSvc" />
<EventID Qualifiers="49754">91</EventID>
<Version>0</Version>
<Level>2</Level>
<Task>0</Task>
<Opcode>0</Opcode>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2014-01-07T19:34:00.000000000Z" />
<EventRecordID>819</EventRecordID>
<Correlation />
<Execution ProcessID="0" ThreadID="0" />
<Channel>Application</Channel>
<Computer>DC1.chickbuns.com</Computer>
<Security UserID="S-1-5-18" />
</System>
<EventData Name="MSG_E_DS_RETRY">
</EventData>
</Event>
:\Users\Administrator>dcdiag /fix
Directory Server Diagnosis
Performing initial setup:
Trying to find home server...
Home Server = DC1
* Identified AD Forest.
Done gathering initial info.
Doing initial required tests
Testing server: Default-First-Site-Name\DC1
Starting test: Connectivity
......................... DC1 passed test Connectivity
Doing primary tests
Testing server: Default-First-Site-Name\DC1
Starting test: Advertising
Warning: DC1 is not advertising as a time server.
......................... DC1 failed test Advertising
Starting test: FrsEvent
......................... DC1 passed test FrsEvent
Starting test: DFSREvent
......................... DC1 passed test DFSREvent
Starting test: SysVolCheck
......................... DC1 passed test SysVolCheck
Starting test: KccEvent
......................... DC1 passed test KccEvent
Starting test: KnowsOfRoleHolders
......................... DC1 passed test KnowsOfRoleHolders
Starting test: MachineAccount
......................... DC1 passed test MachineAccount
Starting test: NCSecDesc
......................... DC1 passed test NCSecDesc
Starting test: NetLogons
......................... DC1 passed test NetLogons
Starting test: ObjectsReplicated
......................... DC1 passed test ObjectsReplicated
Starting test: Replications
......................... DC1 passed test Replications
Starting test: RidManager
......................... DC1 passed test RidManager
Starting test: Services
......................... DC1 passed test Services
Starting test: SystemLog
......................... DC1 passed test SystemLog
Starting test: VerifyReferences
......................... DC1 passed test VerifyReferences
Running partition tests on : ForestDnsZones
Starting test: CheckSDRefDom
......................... ForestDnsZones passed test CheckSDRefDom
Starting test: CrossRefValidation
......................... ForestDnsZones passed test
CrossRefValidation
Running partition tests on : DomainDnsZones
Starting test: CheckSDRefDom
......................... DomainDnsZones passed test CheckSDRefDom
Starting test: CrossRefValidation
......................... DomainDnsZones passed test
CrossRefValidation
Running partition tests on : Schema
Starting test: CheckSDRefDom
......................... Schema passed test CheckSDRefDom
Starting test: CrossRefValidation
......................... Schema passed test CrossRefValidation
Running partition tests on : Configuration
Starting test: CheckSDRefDom
......................... Configuration passed test CheckSDRefDom
Starting test: CrossRefValidation
......................... Configuration passed test CrossRefValidation
Running partition tests on : chickbuns
Starting test: CheckSDRefDom
......................... chickbuns passed test CheckSDRefDom
Starting test: CrossRefValidation
......................... chickbuns passed test CrossRefValidation
Running enterprise tests on : chickbuns.com
Starting test: LocatorCheck
Warning: DcGetDcName(TIME_SERVER) call failed, error 1355
A Time Server could not be located.
The server holding the PDC role is down.
Warning: DcGetDcName(GOOD_TIME_SERVER_PREFERRED) call failed, error
1355
A Good Time Server could not be located.
......................... chickbuns.com failed test LocatorCheck
Starting test: Intersite
......................... chickbuns.com passed test Intersite.
My test lab one sinle domain controller server 2008 R2 Sp1 and member exchange server is using,the event error 91 is generated as per the technet article http://technet.microsoft.com/en-us/library/cc774525(v=ws.10).aspx the domain
computer and domain users in public key services container is not listed ..
C:\Users\Administrator>netdom /query fsmo
Schema master DC1.chickbuns.com
Domain naming master DC1.chickbuns.com
PDC DC1.chickbuns.com
RID pool manager DC1.chickbuns.com
Infrastructure master DC1.chickbuns.com
The command completed successfully.
Command Line: "dcdiag.exe
/V /D /C /E"
Directory Server Diagnosis
Performing initial setup:
Trying to find home server...
* Verifying that the local machine DC1, is a Directory Server.
Home Server = DC1
* Connecting to directory service on server DC1.
DC1.currentTime = 20140110072353.0Z
DC1.highestCommittedUSN = 131148
DC1.isSynchronized = 1
DC1.isGlobalCatalogReady = 1
* Identified AD Forest.
Collecting AD specific global data
* Collecting site info.
Calling ldap_search_init_page(hld,CN=Sites,CN=Configuration,DC=chickbuns,DC=com,LDAP_SCOPE_SUBTREE,(objectCategory=ntDSSiteSettings),.......
The previous call succeeded
Iterating through the sites
Looking at base site object: CN=NTDS Site Settings,CN=Default-First-Site-Name,CN=Sites,CN=Configuration,DC=chickbuns,DC=com
Getting ISTG and options for the site
* Identifying all servers.
Calling ldap_search_init_page(hld,CN=Sites,CN=Configuration,DC=chickbuns,DC=com,LDAP_SCOPE_SUBTREE,(objectClass=ntDSDsa),.......
The previous call succeeded....
The previous call succeeded
Iterating through the list of servers
Getting information for the server CN=NTDS Settings,CN=DC1,CN=Servers,CN=Default-First-Site-Name,CN=Sites,CN=Configuration,DC=chickbuns,DC=com
objectGuid obtained
InvocationID obtained
dnsHostname obtained
site info obtained
All the info for the server collected
DC1.currentTime = 20140110072353.0Z
DC1.highestCommittedUSN = 131148
DC1.isSynchronized = 1
DC1.isGlobalCatalogReady = 1
* Identifying all NC cross-refs.
* Found 1 DC(s). Testing 1 of them.
Done gathering initial info.
===============================================Printing out pDsInfo
GLOBAL:
ulNumServers=1
pszRootDomain=chickbuns.com
pszNC=
pszRootDomainFQDN=DC=chickbuns,DC=com
pszConfigNc=CN=Configuration,DC=chickbuns,DC=com
pszPartitionsDn=CN=Partitions,CN=Configuration,DC=chickbuns,DC=com
fAdam=0
iSiteOptions=0
dwTombstoneLifeTimeDays=180
dwForestBehaviorVersion=3
HomeServer=0, DC1
SERVER: pServer[0].pszName=DC1
pServer[0].pszGuidDNSName (binding str)=771aab3d-96cd-4fb1-90cd-0899fa6b6207._msdcs.chickbuns.com
pServer[0].pszDNSName=DC1.chickbuns.com
pServer[0].pszLdapPort=(null)
pServer[0].pszSslPort=(null)
pServer[0].pszDn=CN=NTDS Settings,CN=DC1,CN=Servers,CN=Default-First-Site-Name,CN=Sites,CN=Configuration,DC=chickbuns,DC=com
pServer[0].pszComputerAccountDn=CN=DC1,OU=Domain Controllers,DC=chickbuns,DC=com
pServer[0].uuidObjectGuid=771aab3d-96cd-4fb1-90cd-0899fa6b6207
pServer[0].uuidInvocationId=771aab3d-96cd-4fb1-90cd-0899fa6b6207
pServer[0].iSite=0 (Default-First-Site-Name)
pServer[0].iOptions=1
pServer[0].ftLocalAcquireTime=ea9513a0 01cf0dd4
pServer[0].ftRemoteConnectTime=ea2bca80 01cf0dd4
pServer[0].ppszMaster/FullReplicaNCs:
ppszMaster/FullReplicaNCs[0]=DC=ForestDnsZones,DC=chickbuns,DC=com
ppszMaster/FullReplicaNCs[1]=DC=DomainDnsZones,DC=chickbuns,DC=com
ppszMaster/FullReplicaNCs[2]=CN=Schema,CN=Configuration,DC=chickbuns,DC=com
ppszMaster/FullReplicaNCs[3]=CN=Configuration,DC=chickbuns,DC=com
ppszMaster/FullReplicaNCs[4]=DC=chickbuns,DC=com
SITES: pSites[0].pszName=Default-First-Site-Name
pSites[0].pszSiteSettings=CN=NTDS Site Settings,CN=Default-First-Site-Name,CN=Sites,CN=Configuration,DC=chickbuns,DC=com
pSites[0].pszISTG=CN=NTDS Settings,CN=DC1,CN=Servers,CN=Default-First-Site-Name,CN=Sites,CN=Configuration,DC=chickbuns,DC=com
pSites[0].iSiteOption=0
pSites[0].cServers=1
NC: pNCs[0].pszName=ForestDnsZones
pNCs[0].pszDn=DC=ForestDnsZones,DC=chickbuns,DC=com
pNCs[0].aCrInfo[0].dwFlags=0x00000201
pNCs[0].aCrInfo[0].pszDn=CN=5fc582f9-b435-49a1-aa54-41769fc24206,CN=Partitions,CN=Configuration,DC=chickbuns,DC=com
pNCs[0].aCrInfo[0].pszDnsRoot=ForestDnsZones.chickbuns.com
pNCs[0].aCrInfo[0].iSourceServer=0
pNCs[0].aCrInfo[0].pszSourceServer=(null)
pNCs[0].aCrInfo[0].ulSystemFlags=0x00000005
pNCs[0].aCrInfo[0].bEnabled=TRUE
pNCs[0].aCrInfo[0].ftWhenCreated=00000000 00000000
pNCs[0].aCrInfo[0].pszSDReferenceDomain=(null)
pNCs[0].aCrInfo[0].pszNetBiosName=(null)
pNCs[0].aCrInfo[0].cReplicas=-1
pNCs[0].aCrInfo[0].aszReplicas=
NC: pNCs[1].pszName=DomainDnsZones
pNCs[1].pszDn=DC=DomainDnsZones,DC=chickbuns,DC=com
pNCs[1].aCrInfo[0].dwFlags=0x00000201
pNCs[1].aCrInfo[0].pszDn=CN=9e1c2cb8-b90b-4e9f-90dd-9903f935e4af,CN=Partitions,CN=Configuration,DC=chickbuns,DC=com
pNCs[1].aCrInfo[0].pszDnsRoot=DomainDnsZones.chickbuns.com
pNCs[1].aCrInfo[0].iSourceServer=0
pNCs[1].aCrInfo[0].pszSourceServer=(null)
pNCs[1].aCrInfo[0].ulSystemFlags=0x00000005
pNCs[1].aCrInfo[0].bEnabled=TRUE
pNCs[1].aCrInfo[0].ftWhenCreated=00000000 00000000
pNCs[1].aCrInfo[0].pszSDReferenceDomain=(null)
pNCs[1].aCrInfo[0].pszNetBiosName=(null)
pNCs[1].aCrInfo[0].cReplicas=-1
pNCs[1].aCrInfo[0].aszReplicas=
NC: pNCs[2].pszName=Schema
pNCs[2].pszDn=CN=Schema,CN=Configuration,DC=chickbuns,DC=com
pNCs[2].aCrInfo[0].dwFlags=0x00000201
pNCs[2].aCrInfo[0].pszDn=CN=Enterprise Schema,CN=Partitions,CN=Configuration,DC=chickbuns,DC=com
pNCs[2].aCrInfo[0].pszDnsRoot=chickbuns.com
pNCs[2].aCrInfo[0].iSourceServer=0
pNCs[2].aCrInfo[0].pszSourceServer=(null)
pNCs[2].aCrInfo[0].ulSystemFlags=0x00000001
pNCs[2].aCrInfo[0].bEnabled=TRUE
pNCs[2].aCrInfo[0].ftWhenCreated=00000000 00000000
pNCs[2].aCrInfo[0].pszSDReferenceDomain=(null)
pNCs[2].aCrInfo[0].pszNetBiosName=(null)
pNCs[2].aCrInfo[0].cReplicas=-1
pNCs[2].aCrInfo[0].aszReplicas=
NC: pNCs[3].pszName=Configuration
pNCs[3].pszDn=CN=Configuration,DC=chickbuns,DC=com
pNCs[3].aCrInfo[0].dwFlags=0x00000201
pNCs[3].aCrInfo[0].pszDn=CN=Enterprise Configuration,CN=Partitions,CN=Configuration,DC=chickbuns,DC=com
pNCs[3].aCrInfo[0].pszDnsRoot=chickbuns.com
pNCs[3].aCrInfo[0].iSourceServer=0
pNCs[3].aCrInfo[0].pszSourceServer=(null)
pNCs[3].aCrInfo[0].ulSystemFlags=0x00000001
pNCs[3].aCrInfo[0].bEnabled=TRUE
pNCs[3].aCrInfo[0].ftWhenCreated=00000000 00000000
pNCs[3].aCrInfo[0].pszSDReferenceDomain=(null)
pNCs[3].aCrInfo[0].pszNetBiosName=(null)
pNCs[3].aCrInfo[0].cReplicas=-1
pNCs[3].aCrInfo[0].aszReplicas=
NC: pNCs[4].pszName=chickbuns
pNCs[4].pszDn=DC=chickbuns,DC=com
pNCs[4].aCrInfo[0].dwFlags=0x00000201
pNCs[4].aCrInfo[0].pszDn=CN=CHICKBUNS,CN=Partitions,CN=Configuration,DC=chickbuns,DC=com
pNCs[4].aCrInfo[0].pszDnsRoot=chickbuns.com
pNCs[4].aCrInfo[0].iSourceServer=0
pNCs[4].aCrInfo[0].pszSourceServer=(null)
pNCs[4].aCrInfo[0].ulSystemFlags=0x00000003
pNCs[4].aCrInfo[0].bEnabled=TRUE
pNCs[4].aCrInfo[0].ftWhenCreated=00000000 00000000
pNCs[4].aCrInfo[0].pszSDReferenceDomain=(null)
pNCs[4].aCrInfo[0].pszNetBiosName=(null)
pNCs[4].aCrInfo[0].cReplicas=-1
pNCs[4].aCrInfo[0].aszReplicas=
5 NC TARGETS: ForestDnsZones, DomainDnsZones, Schema, Configuration, chickbuns,
1 TARGETS: DC1,
=============================================Done Printing pDsInfo
Doing initial required tests
Testing server: Default-First-Site-Name\DC1
Starting test: Connectivity
* Active Directory LDAP Services Check
Determining IP4 connectivity
Failure Analysis: DC1 ... OK.
* Active Directory RPC Services Check
......................... DC1 passed test Connectivity
Doing primary tests
Testing server: Default-First-Site-Name\DC1
Starting test: Advertising
The DC DC1 is advertising itself as a DC and having a DS.
The DC DC1 is advertising as an LDAP server
The DC DC1 is advertising as having a writeable directory
The DC DC1 is advertising as a Key Distribution Center
The DC DC1 is advertising as a time server
The DS DC1 is advertising as a GC.
......................... DC1 passed test Advertising
Starting test: CheckSecurityError
* Dr Auth: Beginning security errors check!
Found KDC DC1 for domain chickbuns.com in site Default-First-Site-Name
Checking machine account for DC DC1 on DC DC1.
* SPN found :LDAP/DC1.chickbuns.com/chickbuns.com
* SPN found :LDAP/DC1.chickbuns.com
* SPN found :LDAP/DC1
* SPN found :LDAP/DC1.chickbuns.com/CHICKBUNS
* SPN found :LDAP/771aab3d-96cd-4fb1-90cd-0899fa6b6207._msdcs.chickbuns.com
* SPN found :E3514235-4B06-11D1-AB04-00C04FC2DCD2/771aab3d-96cd-4fb1-90cd-0899fa6b6207/chickbuns.com
* SPN found :HOST/DC1.chickbuns.com/chickbuns.com
* SPN found :HOST/DC1.chickbuns.com
* SPN found :HOST/DC1
* SPN found :HOST/DC1.chickbuns.com/CHICKBUNS
* SPN found :GC/DC1.chickbuns.com/chickbuns.com
[DC1] No security related replication errors were found on this DC!
To target the connection to a specific source DC use /ReplSource:<DC>.
......................... DC1 passed test CheckSecurityError
Starting test: CutoffServers
* Configuration Topology Aliveness Check
* Analyzing the alive system replication topology for DC=ForestDnsZones,DC=chickbuns,DC=com.
* Performing upstream (of target) analysis.
* Performing downstream (of target) analysis.
* Analyzing the alive system replication topology for DC=DomainDnsZones,DC=chickbuns,DC=com.
* Performing upstream (of target) analysis.
* Performing downstream (of target) analysis.
* Analyzing the alive system replication topology for CN=Schema,CN=Configuration,DC=chickbuns,DC=com.
* Performing upstream (of target) analysis.
* Performing downstream (of target) analysis.
* Analyzing the alive system replication topology for CN=Configuration,DC=chickbuns,DC=com.
* Performing upstream (of target) analysis.
* Performing downstream (of target) analysis.
* Analyzing the alive system replication topology for DC=chickbuns,DC=com.
* Performing upstream (of target) analysis.
* Performing downstream (of target) analysis.
......................... DC1 passed test CutoffServers
Starting test: FrsEvent
* The File Replication Service Event log test
Skip the test because the server is running DFSR.
......................... DC1 passed test FrsEvent
Starting test: DFSREvent
The DFS Replication Event Log.
......................... DC1 passed test DFSREvent
Starting test: SysVolCheck
* The File Replication Service SYSVOL ready test
File Replication Service's SYSVOL is ready
......................... DC1 passed test SysVolCheck
Starting test: FrsSysVol
* The File Replication Service SYSVOL ready test
File Replication Service's SYSVOL is ready
......................... DC1 passed test FrsSysVol
Starting test: KccEvent
* The KCC Event log test
Found no KCC errors in "Directory Service" Event log in the last 15 minutes.
......................... DC1 passed test KccEvent
Starting test: KnowsOfRoleHolders
Role Schema Owner = CN=NTDS Settings,CN=DC1,CN=Servers,CN=Default-First-Site-Name,CN=Sites,CN=Configuration,DC=chickbuns,DC=com
Role Domain Owner = CN=NTDS Settings,CN=DC1,CN=Servers,CN=Default-First-Site-Name,CN=Sites,CN=Configuration,DC=chickbuns,DC=com
Role PDC Owner = CN=NTDS Settings,CN=DC1,CN=Servers,CN=Default-First-Site-Name,CN=Sites,CN=Configuration,DC=chickbuns,DC=com
Role Rid Owner = CN=NTDS Settings,CN=DC1,CN=Servers,CN=Default-First-Site-Name,CN=Sites,CN=Configuration,DC=chickbuns,DC=com
Role Infrastructure Update Owner = CN=NTDS Settings,CN=DC1,CN=Servers,CN=Default-First-Site-Name,CN=Sites,CN=Configuration,DC=chickbuns,DC=com
......................... DC1 passed test KnowsOfRoleHolders
Starting test: MachineAccount
Checking machine account for DC DC1 on DC DC1.
* SPN found :LDAP/DC1.chickbuns.com/chickbuns.com
* SPN found :LDAP/DC1.chickbuns.com
* SPN found :LDAP/DC1
* SPN found :LDAP/DC1.chickbuns.com/CHICKBUNS
* SPN found :LDAP/771aab3d-96cd-4fb1-90cd-0899fa6b6207._msdcs.chickbuns.com
* SPN found :E3514235-4B06-11D1-AB04-00C04FC2DCD2/771aab3d-96cd-4fb1-90cd-0899fa6b6207/chickbuns.com
* SPN found :HOST/DC1.chickbuns.com/chickbuns.com
* SPN found :HOST/DC1.chickbuns.com
* SPN found :HOST/DC1
* SPN found :HOST/DC1.chickbuns.com/CHICKBUNS
* SPN found :GC/DC1.chickbuns.com/chickbuns.com
......................... DC1 passed test MachineAccount
Starting test: NCSecDesc
* Security Permissions check for all NC's on DC DC1.
* Security Permissions Check for
DC=ForestDnsZones,DC=chickbuns,DC=com
(NDNC,Version 3)
* Security Permissions Check for
DC=DomainDnsZones,DC=chickbuns,DC=com
(NDNC,Version 3)
* Security Permissions Check for
CN=Schema,CN=Configuration,DC=chickbuns,DC=com
(Schema,Version 3)
* Security Permissions Check for
CN=Configuration,DC=chickbuns,DC=com
(Configuration,Version 3)
* Security Permissions Check for
DC=chickbuns,DC=com
(Domain,Version 3)
......................... DC1 passed test NCSecDesc
Starting test: NetLogons
* Network Logons Privileges Check
Verified share \\DC1\netlogon
Verified share \\DC1\sysvol
......................... DC1 passed test NetLogons
Starting test: ObjectsReplicated
DC1 is in domain DC=chickbuns,DC=com
Checking for CN=DC1,OU=Domain Controllers,DC=chickbuns,DC=com in domain DC=chickbuns,DC=com on 1 servers
Object is up-to-date on all servers.
Checking for CN=NTDS Settings,CN=DC1,CN=Servers,CN=Default-First-Site-Name,CN=Sites,CN=Configuration,DC=chickbuns,DC=com in domain CN=Configuration,DC=chickbuns,DC=com on 1 servers
Object is up-to-date on all servers.
......................... DC1 passed test ObjectsReplicated
Starting test: OutboundSecureChannels
* The Outbound Secure Channels test
** Did not run Outbound Secure Channels test because /testdomain: was
not entered
......................... DC1 passed test OutboundSecureChannels
Starting test: Replications
* Replications Check
DC=ForestDnsZones,DC=chickbuns,DC=com has 1 cursors.
DC=DomainDnsZones,DC=chickbuns,DC=com has 1 cursors.
CN=Schema,CN=Configuration,DC=chickbuns,DC=com has 1 cursors.
CN=Configuration,DC=chickbuns,DC=com has 1 cursors.
DC=chickbuns,DC=com has 1 cursors.
* Replication Latency Check
......................... DC1 passed test Replications
Starting test: RidManager
ridManagerReference = CN=RID Manager$,CN=System,DC=chickbuns,DC=com
* Available RID Pool for the Domain is 1600 to 1073741823
fSMORoleOwner = CN=NTDS Settings,CN=DC1,CN=Servers,CN=Default-First-Site-Name,CN=Sites,CN=Configuration,DC=chickbuns,DC=com
* DC1.chickbuns.com is the RID Master
* DsBind with RID Master was successful
rIDSetReferences = CN=RID Set,CN=DC1,OU=Domain Controllers,DC=chickbuns,DC=com
* rIDAllocationPool is 1100 to 1599
* rIDPreviousAllocationPool is 1100 to 1599
* rIDNextRID: 1103
......................... DC1 passed test RidManager
Starting test: Services
* Checking Service: EventSystem
* Checking Service: RpcSs
* Checking Service: NTDS
* Checking Service: DnsCache
* Checking Service: DFSR
* Checking Service: IsmServ
* Checking Service: kdc
* Checking Service: SamSs
* Checking Service: LanmanServer
* Checking Service: LanmanWorkstation
* Checking Service: w32time
* Checking Service: NETLOGON
......................... DC1 passed test Services
Starting test: SystemLog
* The System Event log test
Found no errors in "System" Event log in the last 60 minutes.
......................... DC1 passed test SystemLog
Starting test: Topology
* Configuration Topology Integrity Check
* Analyzing the connection topology for DC=ForestDnsZones,DC=chickbuns,DC=com.
* Performing upstream (of target) analysis.
* Performing downstream (of target) analysis.
* Analyzing the connection topology for DC=DomainDnsZones,DC=chickbuns,DC=com.
* Performing upstream (of target) analysis.
* Performing downstream (of target) analysis.
* Analyzing the connection topology for CN=Schema,CN=Configuration,DC=chickbuns,DC=com.
* Performing upstream (of target) analysis.
* Performing downstream (of target) analysis.
* Analyzing the connection topology for CN=Configuration,DC=chickbuns,DC=com.
* Performing upstream (of target) analysis.
* Performing downstream (of target) analysis.
* Analyzing the connection topology for DC=chickbuns,DC=com.
* Performing upstream (of target) analysis.
* Performing downstream (of target) analysis.
......................... DC1 passed test Topology
Starting test: VerifyEnterpriseReferences
......................... DC1 passed test VerifyEnterpriseReferences
Starting test: VerifyReferences
The system object reference (serverReference)
CN=DC1,OU=Domain Controllers,DC=chickbuns,DC=com and backlink on
CN=DC1,CN=Servers,CN=Default-First-Site-Name,CN=Sites,CN=Configuration,DC=chickbuns,DC=com
are correct.
The system object reference (serverReferenceBL)
CN=DC1,CN=Topology,CN=Domain System Volume,CN=DFSR-GlobalSettings,CN=System,DC=chickbuns,DC=com
and backlink on
CN=NTDS Settings,CN=DC1,CN=Servers,CN=Default-First-Site-Name,CN=Sites,CN=Configuration,DC=chickbuns,DC=com
are correct.
The system object reference (msDFSR-ComputerReferenceBL)
CN=DC1,CN=Topology,CN=Domain System Volume,CN=DFSR-GlobalSettings,CN=System,DC=chickbuns,DC=com
and backlink on CN=DC1,OU=Domain Controllers,DC=chickbuns,DC=com are
correct.
......................... DC1 passed test VerifyReferences
Starting test: VerifyReplicas
......................... DC1 passed test VerifyReplicas
Starting test: DNS
DNS Tests are running and not hung. Please wait a few minutes...
See DNS test in enterprise tests section for results
......................... DC1 passed test DNS
Running partition tests on : ForestDnsZones
Starting test: CheckSDRefDom
......................... ForestDnsZones passed test CheckSDRefDom
Starting test: CrossRefValidation
......................... ForestDnsZones passed test
CrossRefValidation
Running partition tests on : DomainDnsZones
Starting test: CheckSDRefDom
......................... DomainDnsZones passed test CheckSDRefDom
Starting test: CrossRefValidation
......................... DomainDnsZones passed test
CrossRefValidation
Running partition tests on : Schema
Starting test: CheckSDRefDom
......................... Schema passed test CheckSDRefDom
Starting test: CrossRefValidation
......................... Schema passed test CrossRefValidation
Running partition tests on : Configuration
Starting test: CheckSDRefDom
......................... Configuration passed test CheckSDRefDom
Starting test: CrossRefValidation
......................... Configuration passed test CrossRefValidation
Running partition tests on : chickbuns
Starting test: CheckSDRefDom
......................... chickbuns passed test CheckSDRefDom
Starting test: CrossRefValidation
......................... chickbuns passed test CrossRefValidation
Running enterprise tests on : chickbuns.com
Starting test: DNS
Test results for domain controllers:
DC: DC1.chickbuns.com
Domain: chickbuns.com
TEST: Authentication (Auth)
Authentication test: Successfully completed
TEST: Basic (Basc)
The OS
Microsoft Windows Server 2008 R2 Enterprise (Service Pack level: 1.0)
is supported.
NETLOGON service is running
kdc service is running
DNSCACHE service is running
DNS service is running
DC is a DNS server
Network adapters information:
Adapter [00000007] Intel(R) PRO/1000 MT Network Connection:
MAC address is 00:0C:29:DE:7F:EB
IP Address is static
IP address: 192.168.1.30
DNS servers:
192.168.1.30 (dc1.chickbuns.com.) [Valid]
The A host record(s) for this DC was found
The SOA record for the Active Directory zone was found
The Active Directory zone on this DC/DNS server was found primary
Root zone on this DC/DNS server was not found
TEST: Forwarders/Root hints (Forw)
Recursion is enabled
Forwarders Information:
192.168.1.1 (<name unavailable>) [Valid]
TEST: Delegations (Del)
Delegation information for the zone: chickbuns.com.
Delegated domain name: _msdcs.chickbuns.com.
DNS server: dc1.chickbuns.com. IP:192.168.1.30 [Valid]
TEST: Dynamic update (Dyn)
Test record dcdiag-test-record added successfully in zone chickbuns.com
Test record dcdiag-test-record deleted successfully in zone chickbuns.com
TEST: Records registration (RReg)
Network Adapter
[00000007] Intel(R) PRO/1000 MT Network Connection:
Matching CNAME record found at DNS server 192.168.1.30:
771aab3d-96cd-4fb1-90cd-0899fa6b6207._msdcs.chickbuns.com
Matching A record found at DNS server 192.168.1.30:
DC1.chickbuns.com
Matching SRV record found at DNS server 192.168.1.30:
_ldap._tcp.chickbuns.com
Matching SRV record found at DNS server 192.168.1.30:
_ldap._tcp.48c41195-2630-4461-aaef-ec2a63cd8bf3.domains._msdcs.chickbuns.com
Matching SRV record found at DNS server 192.168.1.30:
_kerberos._tcp.dc._msdcs.chickbuns.com
Matching SRV record found at DNS server 192.168.1.30:
_ldap._tcp.dc._msdcs.chickbuns.com
Matching SRV record found at DNS server 192.168.1.30:
_kerberos._tcp.chickbuns.com
Matching SRV record found at DNS server 192.168.1.30:
_kerberos._udp.chickbuns.com
Matching SRV record found at DNS server 192.168.1.30:
_kpasswd._tcp.chickbuns.com
Matching SRV record found at DNS server 192.168.1.30:
_ldap._tcp.Default-First-Site-Name._sites.chickbuns.com
Matching SRV record found at DNS server 192.168.1.30:
_kerberos._tcp.Default-First-Site-Name._sites.dc._msdcs.chickbuns.com
Matching SRV record found at DNS server 192.168.1.30:
_ldap._tcp.Default-First-Site-Name._sites.dc._msdcs.chickbuns.com
Matching SRV record found at DNS server 192.168.1.30:
_kerberos._tcp.Default-First-Site-Name._sites.chickbuns.com
Matching SRV record found at DNS server 192.168.1.30:
_ldap._tcp.gc._msdcs.chickbuns.com
Matching A record found at DNS server 192.168.1.30:
gc._msdcs.chickbuns.com
Matching SRV record found at DNS server 192.168.1.30:
_gc._tcp.Default-First-Site-Name._sites.chickbuns.com
Matching SRV record found at DNS server 192.168.1.30:
_ldap._tcp.Default-First-Site-Name._sites.gc._msdcs.chickbuns.com
Matching SRV record found at DNS server 192.168.1.30:
_ldap._tcp.pdc._msdcs.chickbuns.com
Total query time:0 min. 3 sec.. Total RPC connection
time:0 min. 0 sec.
Total WMI connection time:0 min. 6 sec. Total Netuse connection
time:0 min. 0 sec.
Summary of test results for DNS servers used by the above domain
controllers:
DNS server: 192.168.1.1 (<name unavailable>)
All tests passed on this DNS server
Total query time:0 min. 0 sec., Total WMI connection
time:0 min. 5 sec.
DNS server: 192.168.1.30 (dc1.chickbuns.com.)
All tests passed on this DNS server
Name resolution is functional._ldap._tcp SRV record for the forest root domain is registered
DNS delegation for the domain _msdcs.chickbuns.com. is operational on IP 192.168.1.30
Total query time:0 min. 3 sec., Total WMI connection
time:0 min. 0 sec.
Summary of DNS test results:
Auth Basc Forw Del Dyn RReg Ext
Domain: chickbuns.com
DC1 PASS PASS PASS PASS PASS PASS n/a
Total Time taken to test all the DCs:0 min. 9 sec.
......................... chickbuns.com passed test DNS
Starting test: LocatorCheck
GC Name: \\DC1.chickbuns.com
Locator Flags: 0xe00033fd
PDC Name: \\DC1.chickbuns.com
Locator Flags: 0xe00033fd
Time Server Name: \\DC1.chickbuns.com
Locator Flags: 0xe00033fd
Preferred Time Server Name: \\DC1.chickbuns.com
Locator Flags: 0xe00033fd
KDC Name: \\DC1.chickbuns.com
Locator Flags: 0xe00033fd
......................... chickbuns.com passed test LocatorCheck
Starting test: FsmoCheck
GC Name: \\DC1.chickbuns.com
Locator Flags: 0xe00033fd
PDC Name: \\DC1.chickbuns.com
Locator Flags: 0xe00033fd
Time Server Name: \\DC1.chickbuns.com
Locator Flags: 0xe00033fd
Preferred Time Server Name: \\DC1.chickbuns.com
Locator Flags: 0xe00033fd
KDC Name: \\DC1.chickbuns.com
Locator Flags: 0xe00033fd
......................... chickbuns.com passed test FsmoCheck
Starting test: Intersite
Skipping site Default-First-Site-Name, this site is outside the scope
provided by the command line arguments provided.
......................... chickbuns.com passed test Intersite
Similar Messages
-
Event 31901 – The registry probe could not connect to the registry of the computer name
Hi, I have been doing a weekly SQL query to try and find any high number of events I get in my SCOM environment.
One of the events I have stumbled across is 31901 (“The registry probe could not connect to the registry of the computer <name>”) which comes from the “Collect Registry Probe Module Events”
I have read a couple of previous suggestions on the forum and upon checking I found two different scenarios. For a couple of servers I checked the health and it looked like they had RPC issues. A restart got rid of these problems.
However the ones left seem to have something in common. They relate to hosts referring to SQL “instances/clusters”. So the “logging computer” is the host and the probe cannot to the registry of the “virtual computer”. In other words the computers that can’t
be connected to are all agentless and show as managed by the logging computer under “Agentless Managed”
If I log onto the host with my SCOM action account and run something like “reg query” against the virtual “instance” I get “ERROR: The network path was not found”. I can ping the instance fine though. I don’t really understand how these instances work but
I presume they don’t have services or a registry as such. Therefore is this normal or is there any way I can get rid of the events? I don’t really want to get rid of the rule itself as it did help me find a couple of RPC issues. I could override for that host
if this is “normal” and how it should work.For issue "31901", you can check below link
http://www.bictt.com/blogs/bictt.php/2011/01/17/error-31901-during-exchange-2003
Please remember, if you see a post that helped you please click "Vote As Helpful" and if it answered your question, please click "Mark As Answer"
Mai Ali | My blog: Technical | Twitter:
Mai Ali | Facebook:
Mai Ali -
HELP! I have tried everything...I keep receiving the following error message:
"iTunes could not connect to the music store. Network connection was refused. Make sure your network settings are correct and network connection is active, then try again."
I have a 60GB video ipod. OS Windows XP Service Pack 1. Dial up AOL. No firewalls, checked connections, followed all instructions on the support page, contacted customer support via email (see responses below), contacted AOL (referred me back to iTunes), iTunes referred me to customer support number for iPod (which I called, and they referred be back to iTunes customer support via email). After emailing customer support and receiving a general response, and replying to each response, the email said they were not technical support...read all emails below beginning with the most recent:
Subj: Re: Connect; Follow-up:
Date: 1/19/2006 6:04:50 PM Pacific Standard Time
From: [email protected]
To:
Sent from the Internet (Details)
Dear Emily,
Thank you for contacting the iTunes Music Store. We're sorry to hear you are still unable to connect to the store. At the end of this email we have included further possible solutions to the issue you are encountering.
We're also sorry your iTunes Music Gift email didn't reach the recipient. The gift code you purchased is ... The recipient's ISP may have inadvertently blocked or filtered our email, thinking it was spam.
If you purchased your gift using iTunes, you can resend it with a few simple mouse clicks. Just follow these easy steps to resend an unredeemed music gift to any address:
http://www.info.apple.com/kbnum/n301476
If you would rather email the gift information directly to the recipient using your email program, we've included instructions for your recipient and the gift code below.
1. Download and install the latest version of iTunes. You can download the latest version, free-of-charge, from our website.
http://www.apple.com/itunes/download/
2. Click the link below to launch the iTunes application and view the gift page.
http://www.itunes.com/go/songcode/
3. Click Redeem.
4. Copy this gift code and paste it into the Redeem code entry box.
Again, we're sorry you are still unable to connect to the store.
First, please make sure you're using the latest version of iTunes before you access the iTunes Music Store. You can download the latest version of iTunes from our website.
http://www.apple.com/itunes/download/
Also, some software that you install on your computer can affect the way your computer sends and receives information from the Internet. A few examples of this software are:
* Firewalls
* Internet security software
* Privacy filters
* Web accelerators
* Ad filters
If you cannot use the iTunes Music Store, try disabling this software temporarily to identify the culprit. Then, please refer to the documentation that came with the software to allow the iTunes Music Store to connect to the Internet. For your reference, these domains need to be permitted to send and receive data from the Internet:
phobos.apple.com
phobos.apple.com.edgesuite.net
For more instructions on configuring your 3rd-party software, please contact the software manufacturer. If your web accelerator appears to be at the root of the problem, please contact your ISP.
Sincerely,
The iTunes Music Store Team
http://www.apple.com/support/itunes/ww/
Thank you for your response. I am curious to know why if iTunes does not
answer non technical questions, why I received information when I replied to this
email. Listed below are the previous threads providing technical information.
Furthermore, if this is email is for billing disputes, I would like to have
my Mastercard credited $25.87 for a "gift this purchase/tv show" that I
purchased for my uncle on Christmas Day. I purchased the full first season of Monk.
I previously sent an email requesting credit on approximately January 2,
2006, and failed to receive a response. He never received the gift, or any
instructions about how to download the tv show, and I do not show a credit
appearing on my credit card. I would like to have credit for services not received.
Please credit the following card #XXXX
Thank you.
Emily
Subj: Re: Connect; Follow-up:
Date: 1/18/2006 2:21:12 PM Pacific Standard Time
From: [email protected]
To:
Sent from the Internet (Details)
Dear Emily,
Thank you for contacting the iTunes Music Store.
The iTunes Music Store team answers non-technical questions about billing,
customer accounts, downloading music, and iTunes Music Store content.
Many questions about your iTunes software can be answered by choosing “iTunes
and Music Store Help” from the Help menu.
For online information, visit iTunes Support at
<http://www.apple.com/support/itunes>.
To access the discussion boards for iTunes and other Apple services, please
visit
<http://discussions.info.apple.com>.
For support for your iPod, please visit:
<http://www.apple.com/support/ipod/>
If you require assistance beyond the complimentary support available online,
please call AppleCare technical support at 800-APL-CARE (800-275-2273). Help
is available seven days a week from 8:00 a.m. to 8:00 p.m. central time. There
may be a fee associated with the call.
Sincerely,
iTunes Music Store Support
Need a quick answer?
iTunes Music Store Customer Service:
<http://www.apple.com/support/musicstore/ww>
iTunes technical assistance:
<http://www.apple.com/support/itunes/ww>
Thank you for your response. I have tried these methods, AGAIN. None of
them seem to work. I also contact my ISP, AOL. Nothing they advised me to do
worked. Has iTunes performed recent upgrades? Just viewing the discussion
boards, it seems like a lot of people are having problems. Having paid $399
for
the 60GB video ipod, I need more than a generic email telling me what to do,
when I already indicated in previous email that I followed the steps shown in
the
support area, which were the same instructions email to me.
Subj: Re: Connect; Follow-up:
Date: 1/16/2006 5:14:47 PM Pacific Standard Time
From: [email protected]
Sent from the Internet (Details)
Dear Emily,
Thank you for contacting the iTunes Music Store. Use the steps in the
following article to troubleshoot your connection problem.
I have been unable to connect for more than 24 hours on Windows.
If you haven't been able to connect to the iTunes Music Store for more than a
day—and other customers on our discussion boards aren't experiencing similar
issues—a software or ISP configuration issue may be blocking your access to
the iTunes Music Store.
• Your copy of the iTunes application may be out of date.
• If iTunes is out of date, it will not be able to connect to the
iTunes Music Store. You can download the latest version of iTunes from our
website: ?http://www.apple.com/itunes/download/
• You installed a third-party anti-virus or personal firewall
application.
• You will need to configure your software to allow iTunes to access
the Music Store. You can contact the software manufacturer if you have
questions regarding configuration. Click here for more information.
• You upgraded to Windows XP Service Pack 2.
• Windows XP Service Pack 2, by default, enables the Windows Firewall.
As with a third-party firewall, you will need to configure Windows Firewall
to allow iTunes to access the Music Store. Read this document for more
information. If you have further questions about configuring the Windows Firewall,
contact Microsoft's Service Pack 2 hotline at (888) SP2-HELP.
• You upgraded to a high-speed or wireless Internet connection.
• A new DSL or cable modem, or even a router, could be the culprit.
These devices allow your computer to access the Internet at a much higher speed,
or route your connection to multiple computers. However, they can also expose
your computer to hackers. To help prevent this, manufacturers of these
products often install firewalls to prevent hackers and viruses from compromising
your system. Although this layer of protection is beneficial, there are
occasions when a device may determine that the iTunes Music Store is a threat to the
computer. If this is the case, you will need to configure these devices to
allow iTunes to access the Music Store. Contact your ISP or the device
manufacturer if you need help configuring your device.
• You switched to a new ISP.
• If you didn't install new networking hardware, your ISP may be
blocking access to the iTunes Music Store. Let your ISP know about this document
which can help your them configure their servers to allow iTunes Music Store
traffic through.
Sincerely,
The iTunes Music Store team
http://www.apple.com/support/itunes/ww/
In a message dated 1/14/2006 8:20:29 AM Pacific Standard Time,
[email protected] writes:
http://www.info.apple.com/kbnum/n300870
Thank you for your quick response. I already tried the link and all
instructions several times.
-The following is my information:
Sacramento, CA
-AOL 8.0 (dial up connection) - (tried downloading 9.0 but always receive
error message)
-The error message received is: iTunes cound not connect to the Music Store.
Network connection was refused. Make sure your network settings are correct
and network connection is active, then try again
Thank you,
Emily
Subj: Re: Connect; Follow-up:
Date: 1/14/2006 8:20:29 AM Pacific Standard Time
From: [email protected]
Sent from the Internet (Details)
Dear Emily,
We're sorry to hear that you can't connect to the iTunes Music Store. Your
experience using the iTunes Music Store is very important to us, and we'll do
everything we can to help you fix the connection issue quickly.
This article outlines the culprits that can cause a connection issue. Please
try these solutions:
http://www.info.apple.com/kbnum/n300870
We hope one of these solutions helped you resolve the connection issue. In
the rare event that these suggestions didn't help, please reply to this email
with the following information:
1. Your city and state.
2. Whether you use a high-speed Internet connection, like a cable modem or
DSL.
3. The name of your Internet Service Provider.
4. The error message iTunes displayed (if any) when you tried to connect.
5. Your approval to reset your password.
Sincerely,
The iTunes Music Store Team
http://www.apple.com/support/itunes/ww/
Customer First Name : Emily
Customer Last Name :
email :
Web Order # :
Support Subject : Connect
Sub Issue : Can't connect
Comments : iTunes Account Name:
Platform : Windows XPSP1
Error Code :
Other Error :
Comments:
The error message I am receiving is "iTunes cound not connect to the Music
Store. Network connection was refused. Make sure your network settings are
correct and network connection is active, then try again". I have been unable to
connect to the music store for at least 3-4 days. I have been using iTunes
since last October, successfully. I checked all my network connections & they
are fine. I am able to connect to AOL. I even uninstalled and reinstalled
iTunes several times, all successfully, but I am still encountering a problem.
Thank you.
Emily
Nice, effective customer service. I'm at my wit's end. I field customer service calls, and answer emails at work, and the general responses from the iTunes response library are ridiculous. Especially, after emailing me twice technical support emails, they tell me they do not handle technical support questions...
Any help or suggestions as to how I should respond to the next email is helpful...
I also forgot to mention I have been able to connect to iTunes since October 2005, and have been unable to connect for almost 2 weeks now. And, yes, I have downloaded the latest version of iTunes. I was advised over the phone to upgrade to XP Service Pack 2, but it looks like SP2 has issues. ANd, no, I did not download SP2, because the customer support rep admitted he knew nothing to very little about iTunes.
EmilyEmily,
thanks for your posting, it just reflects my experience (although I didn't contact the helpdesk, but after what you wrote I think I can skip that part). I am livin in China and buy from the German MS, worked fine until about a week ago when the download of an album stopped just after 5 songs. I have never been able to connect to the shop ever since.
The interesting thing is, that I get a response from their server in the domain phobos.apple.com (phobos.apple.com/WebObjects/MZStore.woa/wa/storeFront) which I would interpret that there can't be a problem which they always list (Antivirus, Firewall etc...)
So will there ever be somebody from Apple who is going to give a better explanation how to solve the problem ? Or are there already too many people buying iPods and music ??? -
Hi,
I am getting an Error “Test Agent could not connect to the test controller”
while configuring The Test Agent on Client machine.
Pre-requisite used:
VS2012 update 4, Test agent & Test controller of same version used
User has TFS admin access.
Same user id used for configuring Test Agent.
Description:
Test controller is installed on server A. I want to install test agent on client machine B.
Windows Fire wall is OFF on both Machines A & B. While configuring Test Agent below error is occurred:
“Test Agent could not connect to the test controller”
In log file error was “I, 2015/04/02, 15:32:21.723, Could not get the status from the test agent. Exception: Failed to connect to an IPC Port: The system cannot find the file specified.”
In Event viewer below error details given:
Unable to connect to the controller on ‘My Server: 6901’. The agent can connect to the controller but the controller cannot connect to the agent because of following reason: The requested name is valid, but no data of the requested type was found.
Make sure that the firewall on the test agent machine is not blocking the connection.
Could you please help me to find solution?
Thanks in advance!
Kanchan M
KanchanHi Kanchan,
So on each computer, you create a local user account that is a member of the Administrators group, and use the same account and password on each machine(controller and Agent), am I right?
Could you enable the detailed log message?
http://blogs.msdn.com/b/aseemb/archive/2010/03/07/how-to-enable-test-agent-logs.aspx
http://blogs.msdn.com/b/aseemb/archive/2009/11/28/how-to-enable-test-controller-logs.aspx
>>In log file error was “I, 2015/04/02, 15:32:21.723, Could not get the status from the test agent. Exception: Failed to connect to an IPC Port: The system cannot find the file specified.”I
met a similar issue before which was related to the Firewall exceptions, maybe you could refer to it here:
http://stackoverflow.com/questions/12249093/test-agent-could-not-connect-to-the-test-controller-vs2012-agents
Best Regards,
Jack
We are trying to better understand customer views on social support experience, so your participation in this interview project would be greatly appreciated if you have time. Thanks for helping make community forums a great place.
Click
HERE to participate the survey. -
Event properties – Event 91, Level Error, Event ID 91, Date and time 5/10/2012 11:29:48AM, Service CertificationAuthority
General:
Could not connect to the Active Directory.
Active Directory Certificate Services will retry when processing requires Active Directory access.
We have a Windows 2008 Server Enterprise with AD . I would like to enable the service "Certificate Services" that
allow me to enable radius to authenticate users wireless with the active directory.Hi,
Can you please check this forum or someone from Microsoft, as we have post here dating back from October that are not being answered.
Everything for us is exactly the same as szucsati and Racom
NMNM,
Please give us an answer on this as the link provided is absolutely useless.
Thank you. -
Our Search Service got hosed after install of SP1/June CU (didn't upgrade), so I re-created it, but when setting up rules, content sources, I am getting the following error:
This item could not be crawled because the crawler could not connect to the repository. I tried crawling using admin account, so I don't think it is permission related. The DisableLoopbackCheck in the registry is already set...
We previosly had crawl working on this farm, so shouldn't be because we are using host headers and the loopback issue. Does anybody have any ideas? Another error that may be related...
SharePoint Web Services Round Robin Service Load Balancer Event: EndpointFailure
Process Name: OWSTIMER
Process ID: 1612
AppDomain Name: DefaultDomain
AppDomain ID: 1
Service Application Uri: urn:schemas-microsoft-com:sharepoint:service:edd515218442481abce89e54e3c63a64#authority=urn:uuid:a297b0fb965f465ca42051f55fa3f4bd&authority=https://spapp-wc-2p:32844/Topology/topology.svc
Active Endpoints: 4
Failed Endpoints:3
Affected Endpoint:
http://[ourservername]:32843/edd515218442481abce89e54e3c63a64/ProfileService.svc
Any suggestions are appreciatted, this is a tricky one...
Jonathan HerschelMake sure your hosts file on each server in your farm has 127.0.0.1 webappname in it for each SPSite you're trying to crawl
Look in %systemroot%\system32\drivers\etc and edit the hosts file so that it has entry for web app
make sure search account listed as access account is also service admin for search service
check user policy on web app, make sure that account has full read
Check that SharePoint Web Services Root app pool is started on server that is indexing farm
if still cant crawl, give search account db_owner on content db using sql server management studio
Set BackConnectionHostNames for site collection.
Then in a non prod environment, reset index and perform a full crawl, repeat in prod.
Stacy Anothersharepointblog.blogspot.com -
The message i get is the following:
Windows could not connect to the Group policy client service. This problem prevents limited users from logging on to the system As and administrative user you can review the system event log for details why the service didn't respond.
This happens after restarting my laptop. It takes longer than usual and once it has booted up and loaded Windows Vista, I get the message on the right bottom corner as a window popping up.
I can still use my computer but a lot of my user account settings are not there.
I fixed it temporarily by rebooting using the option: boot up using my last successful configuration. Bu once I restart again the same thing happens.
How can i fix it?
Thanks.Hi,
Please try the solutions on the following threads:
http://social.answers.microsoft.com/Forums/en/vistasecurity/thread/bbfe3246-0ceb-4899-bfba-7a98e642c009
http://social.technet.microsoft.com/Forums/en/winserverGP/thread/5de9f483-ff69-4fac-ac3f-601a62cc78d1
If the problem continues, please let us know if the computer is in a domain environment.
Regards,
Bruce -
ITunes could not connect to the iTunes Store "Error Message"
I recently added iTunes 7.6 to my Windows XP operating system at the same time when I added an *Ion USB Turntable (TTUSB).* I currently have the 80G iPod with the larger video screen. I added in the supplied software of the EZ Vinyl Converter. The software reads from Gracenote and imports into iTunes okay. But now my PC cannot access the iTunes store to buy songs, read the tracks on the discs, or display new album artwork. The diagnostic read the network connectivety test, the CD/DVD drive, and iPod connectivity tests all read okay. I followed the directions on checking the network settings under the Internet Options Tool "Connections" Lan Settings and the Automatic detection and still no dice. All I get is "Make sure your network is active."
Can anybody help out their?
Microsoft Windows XP Professional Service Pack 2 (Build 2600)
HP Pavilion 061 ED842AA-ABA M7250N
iTunes 7.6.2.9
QuickTime 7.5
CD Driver 2.0.7.3
CD Driver DLL 2.1.1.1
Apple Mobile Device 1.1.4.7
Bonjour 1.0.4.12 (118.4)
iTunes Serial Number 425XXXXXXXXXXXXX
Current user is an administrator.
The current local date and time is 2008-07-06 01:07:54.
iTunes is not running in safe mode.
Video Display Information
RADEON X300 Series
RADEON X300 Series Secondary
** External Plug-ins Information **
No external plug-ins installed.
** Network Connectivity Tests **
Network Adapter Information
Adapter Name: {1C6FC80D-7300-43A2-A78B-9DFA93BF7727}
Description: Intel(R) PRO/100 VE Network Connection - Packet Scheduler Miniport
IP Address: XXXXXXXXXXXX
Subnet Mask: XXXXXXXXXXXX
Default Gateway: XXXXXXXXXX
DHCP Enabled: Yes
DHCP Server: XXXXXXXXXX
Lease Obtained: Sun Jul 06 01:02:58 2008
Lease Expires: Sun Jul 06 02:02:58 2008
DNS Servers: 66.51.205.100
66.51.205.100
66.51.206.100
Active Connection: LAN Connection
Connected: Yes
Online: Yes
Using Modem: No
Using LAN: Yes
Using Proxy: No
SSL 3.0 Support: Enabled
TLS 1.0 Support: Disabled
Firewall Information
Windows Firewall is on.
iTunes is enabled in Windows Firewall.
Connection attempt to Apple web site was successful.
Connection attempt to iTunes Store was successful.
Secure connection attempt to iTunes Store was successful.
Secure connection attempt to iPhone activation server was successful.
iTunes has never successfully accessed iTunes store.
** CD/DVD Drive Tests **
LowerFilters: PxHelp20 (2.0.0.0),
UpperFilters: GEARAspiWDM (2.0.7.3),
E: HL-DT-ST DVD-RAM GSA-H55N, Rev 1.03
Audio CD in drive.
Found 12 songs on CD, playing time 39:58 on Audio CD.
Track 1, start time 00:02:00
Track 2, start time 04:18:00
Track 3, start time 07:16:25
Track 4, start time 11:23:70
Track 5, start time 15:23:17
Track 6, start time 20:15:17
Track 7, start time 23:04:67
Track 8, start time 26:10:40
Track 9, start time 28:59:05
Track 10, start time 31:31:42
Track 11, start time 33:32:32
Track 12, start time 37:03:57
Audio CD reading succeeded.
Get drive speed succeeded.
The drive CDR speeds are: 8 10 16 40 48.
The drive CDRW speeds are: 8.
The drive DVDR speeds are: 8.
The drive DVDRW speeds are: 8.
** iPod/iPhone Connectivity Tests **
iPodService 7.6.2.9 is currently running.
iTunesHelper 7.6.2.9 is currently running.
Apple Mobile Device service 1.14.0.0 is currently running.
Universal Serial Bus Controllers:
Intel(R) 82801DB/DBM USB Universal Host Controller - 24C2
Intel(R) 82801DB/DBM USB Universal Host Controller - 24C4
Intel(R) 82801DB/DBM USB Universal Host Controller - 24C7
Intel(R) 82801DB/DBM USB 2.0 Enhanced Host Controller - 24CD
Intel(R) 82801GB USB Universal Host Controller - 27C8. Device is working properly.
Intel(R) 82801GB USB Universal Host Controller - 27C9. Device is working properly.
Intel(R) 82801GB USB Universal Host Controller - 27CA. Device is working properly.
Intel(R) 82801GB USB Universal Host Controller - 27CB. Device is working properly.
Intel(R) 82801GB USB2 Enhanced Host Controller - 27CC. Device is working properly.
FireWire (IEEE 1394) Host Controllers:
VIA OHCI Compliant IEEE 1394 Host Controller. Device is working properly.
Connected Device Information:
HP_ADMINIST (L:\), Fifth Generation iPod (iPod with video) running firmware version 1.3
Serial Number: 8K645xxxV9R
Bus Speed: 61440I'm seeing this error on some, but not all, of my Windows XP machines. On my personal development XP box, I see this error if iTunes is closed when I try and access iTunes U via my transfer script or Stanford's.
"iTunes could not connect to the Music Store. The network connection was terminated unexpectedly. Make sure your network connection is active and try again."
The errors occured in IE 7 Beta, Firefox 1.5.x, and Firefox 2 Beta. In each case, iTunes U loaded after I clicked the 'ok' button in iTunes. I did notice that in Firefox's case an additional pop-up window appeared that asked whether or not I had iTunes; when I selected that I do have itunes, it transfered me to iTunes but generated the error.
After getting these errors on my Windows XP machine, I tried it on two different lab machines running Windows XP, and didn't get the error message once -- I tried it in IE 6, Firefox 1.0.x and Firefox 1.5.x and they all worked. It even worked with IE 7 Beta and Vista Beta.
Based on this, I think the problem must lie in how Windows registered iTunes, and the handshake just isn't happening properly.
Ken Newquist
Lafayette College -
iTunes RADIO is not working.
“iTunes could not connect to the iTunes Store. Make sure your internet connection is active and try again.” Try as I may, as many as ten attempts, trying to connect after restart, after shutdown, nothing works. Just so …
iTunes STORE not “connectable” with my otherwise perfectly-working internet connection, viable, up and running for all other uses.
Simply put, firstly, I can't connect to the internet when I click on Radio. People are quite suspicious that this is Apple incompetence or your company's famous arrogance for this commonly-suffered problem that you won't or “can’t” fix.
Read the many web comments and you won’t be pleased with yourselves: the suspicion is that if you ruin internet radio on iTunes, Apple will somehow make more money on music downloads, etc. Bull.
Also, thirdly, my old playlist of 20 or so internet radio stations in the Ambient category STILL PLAYS !
Then fourth, I installed the latest available version of QuickTime Player 7.app Version 7.6.6 but it didn’t solve the problem either. I had QuickTime Player.app Version 10.2, but substituted what Apple website said was the latest, LOWER NUMBERED QuickTime Player version of 7.6.6
Fifth, I can't connect to iTunes store no matter what I do or what user group's advice I try. So I can’t buy or download anything from iTunes. Bad for business.
Sixth, I updated to the latest version of iTunes but this weird problem remains. All suggested Apple fixes or user group fixes are useless. Where is Apple’s famous technical competency, vaunted customer support?, and user-friendly product reputation? Get it back, please.
Solve this problem of yours ASAP for us, your numerous disgruntled, dissatisfied customers of iTunes. You can do better, should, and really –in all fairness- must.
===============================================================
NOTE: no password for iTunes exists in my Keychain. Is this a problem?
Apple ACCOUNT ID, and iTunes ID password, works but not to access iTunes with my healthy internet connection.
Apple store id It works via direct internet connetion but not through iTunes. Very strange.
===============================================================
FYI, Hardware Overview:
Model Name: MacBook Pro
Model Identifier: MacBookPro8,2
Processor Name: Intel Core i7
Processor Speed: 2 GHz
Number of Processors: 1
Total Number of Cores: 4
L2 Cache (per Core): 256 KB
L3 Cache: 6 MB
Memory: 16 GB
Boot ROM Version: MBP81.0047.B27
SMC Version (system): 1.69f4
Serial Number (system): C0*******F8V
Sudden Motion Sensor:
State: Disabled
Intel 6 Series Chipset:
Vendor: Intel
Product: 6 Series Chipset
Link Speed: 6 Gigabit
Negotiated Link Speed: 6 Gigabit
Description: AHCI Version 1.30 Supported
M4-CT512M4SSD2:
Capacity: 512.11 GB (512,110,190,592 bytes)
Model: M4-CT512M4SSD2
Revision: 040H
Serial Number: 0000000012330912E75A
Native Command Queuing: Yes
Queue Depth: 32
Removable Media: No
Detachable Drive: No
BSD Name: disk0
Medium Type: Solid State
TRIM Support: Yes
Partition Map Type: GPT (GUID Partition Table)
S.M.A.R.T. status: Verified
Volumes:
disk0s1:
Capacity: 209.7 MB (209,715,200 bytes)
BSD Name: disk0s1
Content: EFI
disk0s2:
Capacity: 511.25 GB (511,250,432,000 bytes)
BSD Name: disk0s2
Content: Apple_CoreStorage
Recovery HD:
Capacity: 650 MB (650,002,432 bytes)
BSD Name: disk0s3
Content: Apple_Boot
Volume UUID: 600737FB-7A29-3BAE-859E-CBFE2E90C39A
<Edited by Host>This my sound too simple, but I just kept clikning on the arrow next to the selected music and it finally "Kicked" in.
I live in Europe ,So Be persistent and don't give up ! Aug. 2013 -
When trying to sync my iPad I am getting a message stating that iTunes could not connect to the iPad "iPad " because an error occurred while reading from the device
Hi Centreless,
If you have difficulty with your iPad not being able to connect to iTunes in order to sync, you may want to try the troubleshooting steps in this article -
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/TS1538
Thanks for using Apple Support Communities.
Best,
Brett L -
Can somebody help me in finding a solution or an explanation to the problem I am currently experiencing as well as others wherein we cannot connect to the iTunes store. An error message appears and either says "iTunes could not connect to the store. An unknown error occurred (0x80096004). Make sure your network connection is active and try again" or "iTunes could not connect to the store.Make sure your network connection is active and try again." Despite the fact that my network connection is working quite fine, this problem still persists. I can say that my connection is fine because I can surf the internet and furthermore, I used to connect to the iTunes store just before this incident happened which started from April 17, 2014 and persists until today. I tried to solve the problem by following the troubleshoot procedures given in the support section of this site but it really did not solve the problem. I believe that others are experiencing this situation as well very similar to mine when it comes to the time of occurrence as I have read in the discussions in this site. Even though we have different network connections, operating systems and other specifications, we still experience the same problem, so is there really a problem with our computers or is it with the iTunes? And by the way, my computer works under Windows XP. Thanks a lot. God bless.
Try this...
Triple click anywhere in the line below to select it and press Ctrl+C to copy it.
cmd /k netsh winsock reset
Press the WinLogoKey+R to open the run dialog, then Ctrl+V to paste, then press enter/return.
You should get something similar to this:
Reboot the computer and the problem should be resolved.
If it doesn't work then perhaps a full tear down and rebuild of iTunes will fix things. See Troubleshooting issues with iTunes for Windows updates for details.
tt2 -
How can I correct the issue of Safari not connecting on my iPad Air? It was working great 2 days ago.....now on September 20 it is not working! I have an internet connection but Safari will not open. "Safari cannot open the page because it could not connect to the server."
Hello Beckieor,
After reviewing your post, I have located an article that can help in this situation. It contains a number of troubleshooting steps and helpful advice concerning network issues:
iOS: Troubleshooting Wi-Fi networks and connections
Follow these steps to troubleshoot the above issues:
Be sure you're in range of your Wi-Fi router (access point).
Tap Settings > Wi-Fi and turn Wi-Fi off and on. If your Wi-Fi setting is dimmed, follow these steps.
Confirm that your Wi-Fi router and cable or DSL modem are connected to power, turned on, and connected to the Internet. If not, refer to your network administrator or Internet service provider (ISP) for assistance.
Restart your iOS device.
Tap Settings > Wi-Fi and locate the Wi-Fi network to which you're connected.
Tap and Forget this Network.
Try to connect to your desired Wi-Fi network.
Note: You may need to enter your Wi-Fi password again if your network requires one.
Turn your Wi-Fi router off and on2. If your ISP also provides cable or phone service, check with them before attempting this step to avoid interruption of service.
Update your device to the latest version of software.
Update your Wi-Fi router to the latest firmware2. For AirPort Base Stations, install updates using the AirPort Utility.
Thank you for contributing to Apple Support Communities.
Cheers,
BobbyD -
My Ipod Touch is disabled and when I connect to Itunes to recover it, it states that itiTunes could not connect to the iPod touch “iPod touch” because it is locked with a passcode. You must enter your passcode on the iPod touch before it can recover.
Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
iOS: Forgot passcode or device disabled
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
For how to restore:
iTunes: Restoring iOS software
To restore from backup see:
iOS: Back up and restore your iOS device with iCloud or iTunes
If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
You can redownload most iTunes purchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
If problem what happens or does not happen and when in the instructions? When you successfully get the iPod in recovery mode and connect to computer iTunes should say it found an iPod in recovery mode. -
Help, Itunes could not connect to the itunes store
I has face a problem with my itunes could not connect to the itunes store. i also have check all my network but it is no problem. when i click itunes store it keep saying this.
and i check my Run Diagnostics
Microsoft Windows 7 x64 Business Edition (Build 7600)
Dell Inc. Inspiron N4030
iTunes 12.0.1.26
QuickTime not available
FairPlay 2.7.39
Apple Application Support 3.1
iPod Updater Library 12.0
CD Driver 2.2.3.0
CD Driver DLL 2.1.3.1
Apple Mobile Device 8.0.5.6
Apple Mobile Device Driver 1.65.0.0
Bonjour 3.0.0.10 (333.10)
Gracenote SDK 3.06.0.2770
Gracenote MusicID 3.06.0.2770
Gracenote Submit 3.06.0.2770
Gracenote DSP 3.06.0.2770
iTunes Serial Number 767413B00E7F61F0
Current user is not an administrator.
The current local date and time is 2014-10-20 21:05:25.
iTunes is not running in safe mode.
WebKit accelerated compositing is enabled.
HDCP is supported.
Core Media is supported.
Video Display Information
Intel Corporation, Intel(R) HD Graphics
**** External Plug-ins Information ****
No external plug-ins installed.
**** Network Connectivity Tests ****
Network Adapter Information
Adapter Name: {6DACA3FB-08FB-406B-9DEF-B120E4EC1A8D}
Description: Microsoft Virtual WiFi Miniport Adapter
IP Address: 0.0.0.0
Subnet Mask: 0.0.0.0
Default Gateway: 0.0.0.0
DHCP Enabled: Yes
DHCP Server:
Lease Obtained: Thu Jan 01 08:00:00 1970
Lease Expires: Thu Jan 01 08:00:00 1970
DNS Servers:
Adapter Name: {C5A96BD2-6F22-4F48-8738-8B89AA57E4FE}
Description: Broadcom 802.11n Network Adapter
IP Address: 192.168.0.107
Subnet Mask: 255.255.255.0
Default Gateway: 192.168.0.1
DHCP Enabled: Yes
DHCP Server: 192.168.0.1
Lease Obtained: Mon Oct 20 20:45:31 2014
Lease Expires: Mon Oct 27 20:45:31 2014
DNS Servers: 192.168.0.1
Adapter Name: {00E7D934-9FAC-47B7-BA8F-F93268EC0835}
Description: Atheros AR8152/8158 PCI-E Fast Ethernet Controller
IP Address: 0.0.0.0
Subnet Mask: 0.0.0.0
Default Gateway: 0.0.0.0
DHCP Enabled: Yes
DHCP Server:
Lease Obtained: Thu Jan 01 08:00:00 1970
Lease Expires: Thu Jan 01 08:00:00 1970
DNS Servers:
Active Connection: LAN Connection
Connected: Yes
Online: Yes
Using Modem: No
Using LAN: Yes
Using Proxy: No
Firewall Information
Connection attempt to Apple web site was successful.
Basic connection to the store failed.
The network connection timed out.
Connection attempt to Gracenote server was successful.
The network connection timed out.
Last successful iTunes Store access was 2014-03-02 01:47:44.
**** CD/DVD Drive Tests ****
No drivers in LowerFilters.
UpperFilters: GEARAspiWDM (2.2.3.0),
E: TSSTcorp DVD+-RW TS-L633C, Rev DW50
Drive is empty.
**** Device Connectivity Tests ****
iPodService 12.0.1.26 (x64) is currently running.
iTunesHelper 12.0.1.26 is currently running.
Apple Mobile Device service 3.3.0.0 is currently running.
Universal Serial Bus Controllers:
Intel(R) 5 Series/3400 Series Chipset Family USB Enhanced Host Controller - 3B34. Device is working properly.
Intel(R) 5 Series/3400 Series Chipset Family USB Enhanced Host Controller - 3B3C. Device is working properly.
No FireWire (IEEE 1394) Host Controller found.
Most Recent Devices Not Currently Connected:
iPhone 4S running firmware version 7.1.1
Serial Number: C39GK8KPDTDM
iPad mini (Retina) (Wi-Fi) running firmware version 7.0.4
Serial Number: DQVLTUWBFCM8
**** Device Sync Tests ****
No iPod, iPhone, or iPad found.
so what should i do ?Hey Bryan3623,
Thanks for the question. I understand that you are experiencing issues connecting to the iTunes Store. The following resources provide some great troubleshooting for this symptom:
iTunes for Windows: iTunes Store connection troubleshooting
http://support.apple.com/kb/HT1527
Can't connect to the iTunes Store
http://support.apple.com/kb/ts1368
Thanks,
Matt M. -
ITunes could not connect to the iTunes store. The network conect timed out
I am having trouble with iTunes,
Message: "iTunes could not connect to the iTunes store. The network conection timed out. Make sure your network settings are correct and your network connection is active then try again."
Im not sure when exactlt this happend, it may have been after i downloaded an iTunes update, but I cant be sure. Other than that nothing else has really changed. I have now had this problem for a couple of weeks.
I am running windows Vista (32 bit System)on my HP Laptop and have ADSL and am able to run explorer and all other non-apple software.
I have tried all other advice offerd in the various supports:
1. re-installed iTunes
2. Checked all firewall settings - even removed Norton security (currently just operating on windows Visat security and have checked all that)
3. changed "host" file to "back-host"
4. played around and tested various internet settings
I hope this information helps to solve the problem. I have also recently found some other information which may be useful:
Although I do not use "safari" as an internet explorer, this does not work on my system either. I have re-installed this to see if it helps but am still unable to connect to the apple store (home page) on safari. I have looked up the support site for safari but have thus far be unable to find any helpful information to solve the problem.
Please help this is very frustrating...
Many thanks in advance!Thanks Polydorus,
I have run the entire diagnostics the results are as follows:
Microsoft Windows Vista Home Edition (Build 6000)
Hewlett-Packard HP Pavilion dv6700 Notebook PC
iTunes 7.7.1.11
QuickTime 7.5
CD Driver 2.0.7.3
CD Driver DLL 2.1.1.1
Apple Mobile Device 2.0.1.5
Bonjour 1.0.4.12 (118.4)
iTunes Serial Number 1F42598E2F1661DA
Current user is not an administrator.
The current local date and time is 2008-08-02 23:08:07.
iTunes is not running in safe mode.
Video Display Information
NVIDIA, NVIDIA GeForce 8400M GS
** External Plug-ins Information **
No external plug-ins installed.
** Network Connectivity Tests **
Network Adapter Information
Adapter Name: {095C31B4-7DF1-4CFF-BE80-E22A33EE716D}
Description: Intel(R) PRO/Wireless 3945ABG Network Connection
IP Address: 0.0.0.0
Subnet Mask: 0.0.0.0
Default Gateway: 0.0.0.0
DHCP Enabled: Yes
DHCP Server:
Lease Obtained: Thu Jan 01 07:00:00 1970
Lease Expires: Thu Jan 01 07:00:00 1970
DNS Servers:
Adapter Name: {1B5B44DE-64F4-4B5D-A57D-C80CAB0342C6}
Description: Realtek RTL8101E Family PCI-E Fast Ethernet NIC (NDIS 6.0)
IP Address: 192.168.1.33
Subnet Mask: 255.255.255.0
Default Gateway: 192.168.1.1
DHCP Enabled: Yes
DHCP Server: 192.168.1.1
Lease Obtained: Sat Aug 02 18:25:24 2008
Lease Expires: Sun Aug 03 18:25:24 2008
DNS Servers: 192.168.1.1
192.168.1.1
Active Connection: LAN Connection
Connected: Yes
Online: Yes
Using Modem: No
Using LAN: Yes
Using Proxy: No
SSL 3.0 Support: Enabled
TLS 1.0 Support: Enabled
Firewall Information
Windows Firewall is on.
iTunes is enabled in Windows Firewall.
Connection attempt to Apple web site was unsuccessful.
The network connection timed out.
Connection attempt to iTunes Store was unsuccessful.
The network connection timed out.
Secure connection attempt to iTunes Store was unsuccessful.
The network connection timed out.
Secure connection attempt to iPhone activation server unsuccessful.
The network connection timed out.
Last successful store access was 2008-07-03 17:03:38.
** CD/DVD Drive Tests **
No drivers in LowerFilters.
UpperFilters: GEARAspiWDM (2.0.7.3),
E: PIONEER DVDRW DVR-K17B, Rev 1.02
Data or MP3 CD in drive.
Found 1 songs on CD, playing time 37:21 on CDROM media.
Track 1, start time 00:02:00
Get drive speed succeeded.
The drive CDR speeds are: 4 10 16 20 24.
The drive CDRW speeds are: 4.
The drive DVDR speeds are: 4.
The drive DVDRW speeds are: 4.
** iPod/iPhone Connectivity Tests **
iPodService 7.7.1.11 is currently running.
iTunesHelper 7.7.1.11 is currently running.
Apple Mobile Device service 2.1.29.0 is currently running.
Universal Serial Bus Controllers:
Intel(R) ICH8 Family USB Universal Host Controller - 2830. Device is working properly.
Intel(R) ICH8 Family USB Universal Host Controller - 2831. Device is working properly.
Intel(R) ICH8 Family USB Universal Host Controller - 2832. Device is working properly.
Intel(R) ICH8 Family USB Universal Host Controller - 2834. Device is working properly.
Intel(R) ICH8 Family USB Universal Host Controller - 2835. Device is working properly.
Intel(R) ICH8 Family USB2 Enhanced Host Controller - 2836. Device is working properly.
Intel(R) ICH8 Family USB2 Enhanced Host Controller - 283A. Device is working properly.
FireWire (IEEE 1394) Host Controllers:
RICOH OHCI Compliant IEEE 1394 Host Controller. Device is working properly.
Most Recent Device Not Currently Connected:
iPod classic running firmware version 1.1.2
Serial Number: 8K742MT2YMV
** iPhone/iPod Touch Sync Tests **
No iPhone or iPod found.
Hope this helps. Looking forward to resolving the problem.
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