Ever since I bought my Iphone 5 my itunes Library won't update the play counts. Does anyone else have this problem?

I have been playing a band over and over again for the past few weeks and my itunes count is still at zero? does anyone know why this is or what I can do to fix it? thank you.

I am having this difficulty now, too! When I select a voicemail to play, it looks like it will start, but quickly changes back to the "play" mode. I CAN pick up my voicemail by calling my own number, however!

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