Ever since I downloaded the Mountain Lion,my digital enhancement has gone south.For instance; You tube,pixalation has decreased,my app games-cannot gift.I believe I am current with all support doc's and files.Any suggestions?

Hi ...
Open System Preferences > Flash Player then select the Advanced tab.
Click Delete All under Browsing Data and Settings
If you are using Safari to view YouTube content, with Safari open, press Command + Option + E to empty the Safari cache.
Quit and relaunch Safari, try a video.
And make sure Allow all other plug-Ins is selected in Safari > Preferences > Security
As well as Allow Java.

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Ever since i downloaded OSX Mountain Lion, Express VPN no longer works properly for me. Even though it says I am connected, webpages refuse to load. However, everything works fine when its turned off. I cannot go on many websites without the VPN.

Ever since i downloaded OSX Mountain Lion, Express VPN no longer works properly for me. Even though it says I am connected, webpages refuse to load. However, connection speed is fine when its turned off. I cannot go on many websites without the VPN. My current location is Shanghai, China. OSX Mountain was installed this morning and everything worked fine until then. Is Express VPN not supported? What do i need to do in order to get it working again on my Macbook Pro (early 2011). I want to be able to go on websites such as Youtube, Facebook, Twitter, ect...

Hi,
I am having the same issue listed above on my new Mac Mini i just bought, I also contacted Express VPN support and got the same instructions with exception of the command to run in the utilities terminal. I tried the steps listed, and both commands (posted here, and sent to me directly by Express VPN support), and still unable to connect on my Mac Mini running OS X 10.8.2, but I am able to connect on my iPad and my MacBook which is running Mac OS X 10.6.8. Usually Express VPN is spot on with their customer support, but this is taking longer to get resolved. Here is the steps sent to me
Try doing the following to see if the problem gets resolved:
Please follow the instructions here: https://www.expressvpn.org/support/setting_dns_servers_mac_os
(should still be the same for Lion) and then add the following DNS servers: 8.8.8.8 & 208.67.222.220. After adding the DNS servers, please do the following steps as well:
Note: If you're connecting to your ISP via a PPPoE connection, then set the DNS servers on the PPPoE connection itself and then restart your computer for the DNS settings to take effect.
1. Click on Applications
2. Click on Utilities
3. Click on Terminal
4. Type the following command (without the quotes): "sudo killall -HUP mDNSResponder"
5. Press enter and then try reconnecting to the VPN.
If you're still unable to connect, please send us in the latest log files.
Hope this helps. Let us know how it goes.

Hi. Ever since I downloaded the last itunes and quicktime update (a week or so ago), I can't access any video podcasts or movies I have stored in itunes. iTunes keeps crashing and telling me I have a quicktime error. Do I uninstall quicktime? or?

Hi . Ever since I downloaded the last itunes and quicktime update ( a week or so ago), I can't access any movies or video podcasts i have store in itunes on my pc (vista). iTunes crashes and my error reports tell me it is a quicktime error. Do i uninstall and reinstall quicktime, or completely uninstall itunes and reinstall it -- if so, what will i lose? Help, please!

Let's try the following user tip:
iTunes for Windows 10.7.0.21: "iTunes has stopped working" error messages when playing videos, video podcasts, movies and TV shows

I have a PC and ever since i downloaded the new ios5 update i cannot sync my calenders. any udeas

I have an iphone 4 and ever since i downloaded the new ios5 my calenders dont sync properly.

I've been working on this all day!!! I've tried everything I know of and can't get it to load either. Sounds like lots of people are having problems. Here is what I have so far...I have uninstalled EVERYTHING on my pc from apple and reinstalled itunes to no avail. I have tried all sorts of things I've read as fixes online. NOTHING has worked. Here is something interesting that i have noticed though. my main pc (which is the one i have always managed my itunes account with for years) is a 32 bit system running windows 7. Yesterday I installed itunes for the first time on my new netbook which is a 64 bit (windows 7) system and it works just fine. i have three other laptops (all window 7) in my household that are all 64 bit operating systems and ALL have updated to 10.5 and THEY ALL work fine. this is FOUR 64 bit systems ALL updated w/10.5 that work and ONE that is a 32 bit that will not. Can't get any help from apple. their suppot *****! I want to get someone on the **** phone or a live chat but cant. *** APPLE????? please let mw know if you find SOMETHING i can try next. I'm out of ideas and patience!

Why do i have to keep Force quitting applications ever since i upgraded to Mountain lion. It is very annoying when applications cannot be existed normally

Why do i have to keep Force quitting applications ever since i upgraded to Mountain lion. It is very annoying when applications cannot be existed normally.

Does your system meet these Mountain Lion System Requirements?:
General Requirements
OS X v10.6.8 or later
2GB of memory
8GB of available space
Some features require an Apple ID; terms apply.
Some features require a compatible Internet service provider; fees may apply.
Supported
Models
iMac (Mid 2007 or newer)
MacBook (Late 2008 Aluminum, or Early 2009 or newer)
MacBook Pro (Mid/Late 2007 or newer)
Xserve (Early 2009)
MacBook Air (Late 2008 or newer)
Mac mini (Early 2009 or newer)
Mac Pro (Early 2008 or newer)
And as user macsonrisanoted above, 4 GB of RAM is the practical minimum amount of RAM that Mountain Lion really needs since the OS itself uses at least that much often by itself.

Ever since i upgraded to mountain lion, my macbook pro is really really slow

ever since i upgraded to mountain lion, my macbook pro (17" 2010 intel i7 4GB ram) is really really slow, specially at start up and shut down. any solution?
my hard drive is has about 200 GB free space, and i do regular varification for my drive. i almost regret upgrading to mountain lion :-(

Depending on the software you use (and how many programs you use at once) you may need to add more RAM. Shutdown with 10.8.2 is noticably longer than Lion's shutdown (and even slower than the original release of 10.8). I suggest you reboot your computer and immediately launch Activity Monitor. You want to watch two things: 1) RAM - as you use the computer over the next couple of hours after the reboot are you seeing the Page Out number increasing pretty quickly? That would be an indication that your computer is quickly using up RAM and pushing software and data into Virtual Memory to make room. This could account for the slow computer. 2) CPU - unless you are running some heavy duty software, your CPU usage may spike close to 80-90% for a few seconds but mostly hover in the 20-40% range. If it is higher than that, or if you see a single process using more than 70% constantly you may have a rogue process that is dragging the computer down.

Ever since I downloaded the latest version of firefox..is running slower, I am not really liking the new format, is there anyway to go back to the old one?

Ever since I downloaded the latest version of firefox..is running slower, I am not really liking the new format, is there anyway to go back to the old one?

A possible cause is security software (firewall) that blocks or restricts Firefox or the plugin-container process without informing you, possibly after detecting changes (update) to the Firefox program.
Remove all rules for Firefox from the permissions list in the firewall and let your firewall ask again for permission to get full unrestricted access to internet for Firefox and the plugin-container process and the updater process.
See:
*https://support.mozilla.com/kb/Server+not+found
*https://support.mozilla.com/kb/Firewalls
Start Firefox in <u>[[Safe Mode]]</u> to check if one of the extensions or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).
*Don't make any changes on the Safe mode start window.
*https://support.mozilla.com/kb/Safe+Mode
See also:
*https://support.mozilla.com/kb/common-questions-after-upgrading-firefox-36
*https://support.mozilla.com/kb/how-do-i-get-firefox-button
*https://support.mozilla.com/kb/why-are-tabs-top

I downloaded the mountain lion now nothing works

i downloaded the mountain lion and now most of my applications are not working saying that i to knew of software work that to run

We need more info. Did you upgrade from Snow Leopard? Are all applications updated? What applications don't work? Maybe these application are PowerPC based apps and not Intel because Apple stopped supporting PowerPC in Lion and this has continued to Mountain Lion. This would give you an error stating that the Application is PowerPC and isn't supported by this OS.

I downloaded the mountain lion from the app store and it downloaded. when i installed the mountain lion it said that the hd disk is broken and cannot be repaired, and the other disk doesnt have enough space!

I downloaded the mountain lion from the app store and it downloaded. When i installed the mountain lion it said that the hd disk is broken and cannot be repaired, and the other disk doesnt have enough space! HELP and i cannot return to my desktop with the old sofware so i cant use my computer normaly

This error means that your hard drive is badly corrupt and cannot be repaired by Disk Utility. Since you say you don't have backups, this is very bad news. You may already have lost data irrevocably.
First order of business needs to be backing up whatever you can, but this may be difficult to do if the machine won't start up any more. See step 1 of the following post:
https://discussions.apple.com/message/21614450#21614450
Once you have backed up your data, you can address the other issues.

I have 10.5.8 and want to upgrade, Do I have to download Snow Leopard before download the Mountain Lion?

I have 10.5.8 and want to upgrade, Do I have to download Snow Leopard before download the Mountain Lion?

Upgrade Paths to Snow Leopard, Lion, and/or Mountain Lion
You can upgrade to Mountain Lion from Lion or directly from Snow Leopard. Mountain Lion can be downloaded from the Mac App Store for $19.99. To access the App Store you must have Snow Leopard 10.6.6 or later installed.
Upgrading to Snow Leopard
You must purchase Snow Leopard through the Apple Store: Mac OS X 10.6 Snow Leopard - Apple Store (U.S.). The price is $19.99 plus tax. You will be sent physical media by mail after placing your order.
After you install Snow Leopard you will have to download and install the Mac OS X 10.6.8 Update Combo v1.1 to update Snow Leopard to 10.6.8 and give you access to the App Store. Access to the App Store enables you to download Mountain Lion if your computer meets the requirements.
     Snow Leopard General Requirements
       1. Mac computer with an Intel processor
       2. 1GB of memory
       3. 5GB of available disk space
       4. DVD drive for installation
       5. Some features require a compatible Internet service provider;
           fees may apply.
       6. Some features require Apple’s MobileMe service; fees and
           terms apply.
Upgrading to Lion
If your computer does not meet the requirements to install Mountain Lion, it may still meet the requirements to install Lion.
You can purchase Lion by contacting Customer Service: Contacting Apple for support and service - this includes international calling numbers. The cost is $19.99 (as it was before) plus tax. It's a download. You will get an email containing a redemption code that you then use at the Mac App Store to download Lion. Save a copy of that installer to your Downloads folder because the installer deletes itself at the end of the installation.
     Lion System Requirements
       1. Mac computer with an Intel Core 2 Duo, Core i3, Core i5, Core i7,
           or Xeon processor
       2. 2GB of memory
       3. OS X v10.6.6 or later (v10.6.8 recommended)
       4. 7GB of available space
       5. Some features require an Apple ID; terms apply.
Upgrading to Mountain Lion
To upgrade to Mountain Lion you must have Snow Leopard 10.6.8 or Lion installed. Purchase and download Mountain Lion from the App Store. Sign in using your Apple ID. Mountain Lion is $19.99 plus tax. The file is quite large, over 4 GBs, so allow some time to download. It would be preferable to use Ethernet because it is nearly four times faster than wireless.
     OS X Mountain Lion - System Requirements
       Macs that can be upgraded to OS X Mountain Lion
         1. iMac (Mid 2007 or newer) - Model Identifier 7,1 or later
         2. MacBook (Late 2008 Aluminum, or Early 2009 or newer) - Model Identifier 5,1 or later
         3. MacBook Pro (Mid/Late 2007 or newer) - Model Identifier 3,1 or later
         4. MacBook Air (Late 2008 or newer) - Model Identifier 2,1 or later
         5. Mac mini (Early 2009 or newer) - Model Identifier 3,1 or later
         6. Mac Pro (Early 2008 or newer) - Model Identifier 3,1 or later
         7. Xserve (Early 2009) - Model Identifier 3,1 or later
To find the model identifier open System Profiler in the Utilities folder. It's displayed in the panel on the right.
     Are my applications compatible?
         See App Compatibility Table - RoaringApps.
     For a complete How-To introduction from Apple see Upgrade to OS X Mountain Lion.

Ever since I downloaded the lastest ipad update I can not watch videos

ever since I downloaded the lastest ipad update I can not watch videos

Basic troubleshooting steps.
Quit the videos app completely and restart the iPad. Go to the home screen first by tapping the home button. Double tap the home button and the task bar will appear with all of your recent/open apps displayed at the bottom. Tap and hold down on any app icon until it begins to wiggle. Tap the minus sign in the upper left corner of the app that you want to close. Tap the home button or anywhere above the task bar. Restart the iPad.
Restart the iPad by holding down on the sleep button until the red slider appears and then slide to shut off. To power up hold the sleep button until the Apple logo appears and let go of the button.
Or - Reboot the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons.
Or try this - Swipe to the right from your first home screen to get to the iPad Spotlight search. Type in the name of any of your movies in the field at the top. When the movie appears in the search - tap on it and it should start to play. Let it play for a minute or so - hit done - go back to videos app and see if all is OK.
Or - Check Settings>General>Restrictions and see if you have content restricted that is preventing you from watching the movies.
If your problem is of a different nature, please describe it.

Ever since I downloaded the new iOS 7 my screen will not turn up and down and it rotates on its own side to side.it will not face the way I want it to go. How do I fix it?

Ever since I downloaded the new iOS 7 my screen will not turn up and down and it rotates on its own side to side.it will not face the way I want it to go. How do I fix it?

I've been working on this all day!!! I've tried everything I know of and can't get it to load either. Sounds like lots of people are having problems. Here is what I have so far...I have uninstalled EVERYTHING on my pc from apple and reinstalled itunes to no avail. I have tried all sorts of things I've read as fixes online. NOTHING has worked. Here is something interesting that i have noticed though. my main pc (which is the one i have always managed my itunes account with for years) is a 32 bit system running windows 7. Yesterday I installed itunes for the first time on my new netbook which is a 64 bit (windows 7) system and it works just fine. i have three other laptops (all window 7) in my household that are all 64 bit operating systems and ALL have updated to 10.5 and THEY ALL work fine. this is FOUR 64 bit systems ALL updated w/10.5 that work and ONE that is a 32 bit that will not. Can't get any help from apple. their suppot *****! I want to get someone on the **** phone or a live chat but cant. *** APPLE????? please let mw know if you find SOMETHING i can try next. I'm out of ideas and patience!

When I downloaded the Mountain lion my documents and pictures did not transfer

After I downloaded the mountain lion most of my documents and pictures didn't transfer. Ideas?

Contact the Mac App Store Customer Service:
http://www.apple.com/support/mac/app-store/contact.html?form=account

I currently have OS x 10.6.8 can I download the Mountain Lion update?

I currently have OS X 10.6.8 can I download the Mountain Lion update or d
o I need another update prior to the download?

Welcome to the Apple Support Communities
You can upgrade to Mountain Lion from Mac OS X Snow Leopard. First, check if your computer is compatible > http://www.apple.com/osx/specs
If your Mac is supported, make a backup, open App Store and purchase Mountain Lion. See if your applications are supported > http://www.roaringapps.com

Ever since I downloaded the new version of Itunes, I can no longer see my podcasts link. Additionally, my library is always hidden

Ever since I downloaded the newest version of Itunes (itl..) I am having difficulty with the library and I have lost my podcasts link

Ever since I downloaded the newest version of Itunes (itl..) I am having difficulty with the library and I have lost my podcasts link

Ever since I downloaded the Mountain Lion,my digital enhancement has gone south.For instance; You tube,pixalation has decreased,my app games-cannot gift.I believe I am current with all support doc's and files.Any suggestions?

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