Ever since i plugged my CAC card in, every admin action i take forces the "Insert Smart Card" authorization screen

For months now, I keep getting told to plug in a smart card every time I want to download a game, update a program, or just change settings to my user account. It also keeps telling me my PIN to my CAC is wrong, but I KNOW my PIN still works. I am still
able to log in on all of my Army sites and use those sites with out problems. How do I switch it back? Why is it telling me my PIN is wrong?

Hi,
Would you please let me know if your account associated with your CAC card is a domain account?
Have you tried to contact the domain admin to reset the permission on CAC card to check the issue?
In addition, if the permission for this card is set correctly after confirmation, I would like to know if this issue just happened recently.
If so, you can try to boot into safe mode with local administrator or built-in admin and perform the system restore to see if this issue can be fixed.
Kate Li
TechNet Community Support

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