Ever since I updated to 7.0.4 my iPhone 5 keeps shutting down even when I have 40 or 50% battery life
This has happens about twice or three times a day. The last time when I took a photo it shut down even though I had 49% battery. When I tried to restart it I got the connect to a power source icon. Then if I wait a few mins I can restart ok and it then shows the battery level as it was before. Has anyone else had this problem? or know what is wrong and how to solve it. Thanks
Hey RichardNWhite,
Thanks for the question, and detailed information. To completely isolate the issue, you may want to follow these steps:
Will not turn on, will not turn on unless connected to power, or unexpected power off
- Verify that the Sleep/Wake button functions. If it does not function, inspect it for signs of damage. If the button is damaged or is not functioning when pressed, seek service.
- Check if a Liquid Contact Indicator (LCI) is activated or there are signs of corrosion.
Learn about LCIs and corrosion.
- Connect the iPhone to the iPhone's USB power adapter and let it charge for at least ten minutes.
- After at least 15 minutes, if:
- The home screen appears: The iPhone should be working. Update to the latest version of iOS if necessary. Continue charging it until it is completely charged and you see this battery icon in the upper-right corner of the screen . Then unplug the phone from power. If it immediately turns off, seek service.
- The low-battery image appears, even after the phone has charged for at least 20 minutes: See "iPhone displays the low-battery image and is unresponsive" symptom in this article.
- Something other than the Home screen or Low Battery image appears, continue with this article for further troubleshooting steps.
- If the iPhone did not turn on, reset it while connected to the iPhone USB power adapter.
- If the display turns on, go to step 4.
- If the display remains black, go to next step.
- Connect the iPhone to a computer and open iTunes. If iTunes recognizes the iPhone and indicates that it is in recovery mode, attempt to
restore the iPhone. If the iPhone doesn't appear in iTunes or if you have difficulties in restoring the iPhone, see this article for further assistance.
- If restoring the iPhone resolved the issue, go to step 4. If restoring the iPhone did not solve the issue, seek service.
For additional information, see this article:
iPhone: Hardware troubleshooting
http://support.apple.com/kb/TS2802
Thanks,
Matt M.
Similar Messages
-
Now that I downloaded the new iPad update, how do I shut down apps running in the background to preserve battery life?
in iOS 7, double click the Home Button (the round one on the front).
You will see icons for all open apps with a 'screenshot' above each icon. Simply drag any 'screenshot' upwards using 1 finger to close the app.
Most apps don't use much power when inactive but some do including Sat Nav apps -
SInce I loaded the creative cloud software my MacBook Pro keeps shutting down. Is there a reason for this?
There is not one specific program that it shuts down in, random shut downs and I could be in an Adobe application or another program. It may be be a coincidence, but my shut downs seems to have started after I installed Adobe's Creative Cloud. Apple now has my laptop exploring what may be causing my issues. Their first reaction was that it could be some sort of software conflict. I'm waiting on their diagnosis.
-
Mail is not functioning right, as well as iWorks. And everything started to break down since I updated the OS please help!
To check the local network for some of the common configuration problems, launch Terminal.app and issue the following diagnostic command:
sudo changeip -checkhostname
That'll report some local configuration information and then either no errors detected and no changes required, or it'll point to whatever configuration errors or issues it might detect. That doesn't catch everything, but it catches the common errors.
FWIW, 192.168.0.0/24 and 192.168.1.0/24 are poor choices for the local network, as VPNs are based on IP routing and IP routing gets tangled when the same subnet is used on both ends of the VPN. 192.168.0.0/24 and 192.168.1.0/24 are near ubiquitous in home networks and coffee shops. -
My iphone 4 keeps shutting down since i updated the device
I updated my iphone 4 and now the phone is shutting down whenever I attempt to use an app. For example, I went to use my camera to video my daughter's bedroom, and the phone shut down on me and did not come back on for about 15 to 20 minutes. Why is this happening? The phone was working properly before I updated the device.
I'm not looking for any warranty help or something, I just want a diagnosys of my phone's situation....
My phone is acting as if there was no battery in the phone. When there is no cable plugged, nothing happens. When there is a cable, something happens (not a lot though....).
Could it be the battery port on the motherboard that's down ?
PS : I've taken a Genius-bar appointment because I can't stand in that situation for years, so I'm not absolutely looking to gain money and avoid Apple's official help. -
I haven't experienced this on my computer until now, and this coincided almost immediately with installing this most recent update.
I'm on Mac OS X Mavericks 10.9.2.kglad,
Thanks for the suggestion but I have attempted this many times to no avail. As I said in my original post, "I have researched this problem on this forum and the Adobe site and believe that I have tried everything over the past week."
It is very late here (I am in Greece). I will have a further attempt in the morning. The windows machine is hut down. Thanks for your help.
Bob -
Please help!
Try:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Reset all settings
Go to Settings > General > Reset and tap Reset All Settings.
All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device. -
I click on my weather channel icon and it brings it up for about two seconds and then it disappears. I have deleted WC two times and reinstalled but it still doesn't work.
Try restarting your iPad. HOld down the home and sleep keys, past when you see the red slider and until you see the silver apple. Let it reboot and try again.
-
I have an older ipod...ever since I updated the itunes software my ipod no longer works in my car. my car is a 2013 mercedes E350. Is there a way to go back to an older version of the itunes software?
If it's an older iPod, its software is not being updated by Apple. So, I don't see how updating iTunes would make the iPod not work with the car's audio system, since iTunes just updates the song files (not how the iPod operates).
Does the iPod work by itself (play songs), when disconnected from the computer and iTunes? -
My steam won't launch ever since I updated to Yosemite I don't know what is going on.
Whenever I try to launch it, it says "Steam quit unexpectedly" I have tried redownloading it 5 times and have every software up to date. I also have tried
deleting all my steam files and it still doesn't work. Here is a screenshot:
I also downloaded a program called EtreCheck that checks for issues so here is what it found:
Problem description:
My steam won’t launch ever since I updated to Yosemite I don’t know what is going on
EtreCheck version: 2.0.10 (97)
Report generated November 2, 2014 at 11:27:34 AM EST
Hardware Information: ℹ️
MacBook Pro (13-inch, Late 2011) (Verified)
MacBook Pro - model: MacBookPro8,1
1 2.4 GHz Intel Core i5 CPU: 2-core
4 GB RAM Upgradeable
BANK 0/DIMM0
2 GB DDR3 1333 MHz ok
BANK 1/DIMM0
2 GB DDR3 1333 MHz ok
Bluetooth: Old - Handoff/Airdrop2 not supported
Wireless: en1: 802.11 a/b/g/n
Video Information: ℹ️
Intel HD Graphics 3000 - VRAM: 384 MB
Color LCD 1280 x 800
System Software: ℹ️
OS X 10.10 (14A389) - Uptime: 2:20:3
Disk Information: ℹ️
ST9500325ASG disk0 : (500.11 GB)
S.M.A.R.T. Status: Verified
EFI (disk0s1) <not mounted> : 210 MB
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
Macintosh HD (disk1) / [Startup]: 498.88 GB (350.08 GB free)
Core Storage: disk0s2 499.25 GB Online
MATSHITADVD-R UJ-8A8
USB Information: ℹ️
Apple Computer, Inc. IR Receiver
Apple Inc. FaceTime HD Camera (Built-in)
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Inc. BRCM2070 Hub
Apple Inc. Bluetooth USB Host Controller
Thunderbolt Information: ℹ️
Apple Inc. thunderbolt_bus
Gatekeeper: ℹ️
Mac App Store and identified developers
Kernel Extensions: ℹ️
/Applications/Splashtop Streamer.app
[not loaded] com.splashtop.driver.SRXDisplayCard (1.6 - SDK 10.7) Support
[not loaded] com.splashtop.driver.SRXFrameBufferConnector (1.6 - SDK 10.7) Support
/Library/Application Support/Hotspot Shield
[not loaded] com.anchorfree.tun (1.1.1 - SDK 10.8) Support
/Library/Extensions
[loaded] com.logmein.hamachi (1.0.0) Support
/System/Library/Extensions
[loaded] com.Cycling74.driver.Soundflower (1.6.6 - SDK 10.6) Support
[loaded] net.telestream.driver.TelestreamAudio (1.1.0 - SDK 10.8) Support
Launch Agents: ℹ️
[not loaded] com.adobe.AAM.Updater-1.0.plist Support
[failed] com.adobe.AdobeCreativeCloud.plist Support
[failed] com.adobe.CS5ServiceManager.plist Support
[running] com.logmein.hamachimb.plist Support
[loaded] com.oracle.java.Java-Updater.plist Support
[not loaded] com.splashtop.streamer-for-root.plist Support
[running] com.splashtop.streamer-for-user.plist Support
Launch Daemons: ℹ️
[loaded] com.adobe.fpsaud.plist Support
[invalid?] com.adobe.SwitchBoard.plist Support
[loaded] com.anchorfree.ajaxserver.plist Support
[loaded] com.ea.origin.ESHelper.plist Support
[running] com.logmein.hamachi.plist Support
[loaded] com.oracle.java.Helper-Tool.plist Support
[loaded] com.oracle.java.JavaUpdateHelper.plist Support
[running] com.splashtop.streamer-daemon.plist Support
[loaded] com.splashtop.streamer-srioframebuffer.plist Support
[loaded] net.freemacsoft.LiteIcon.LIHelperTool.plist Support
User Launch Agents: ℹ️
[loaded] com.adobe.AAM.Updater-1.0.plist Support
[failed] com.akamai.single-user-client.plist Support
[loaded] com.divx.agent.postinstall.plist Support
[loaded] com.genieo.completer.download.plist Support
[loaded] com.genieo.completer.ltvbit.plist Support
[loaded] com.genieo.completer.update.plist Support
[failed] com.google.keystone.agent.plist Support
[invalid?] com.valvesoftware.steamclean.plist Support
[running] com.w0lf.cDock.plist Support
[invalid?] net.brockerhoff.QuayMenu.plist Support
User Login Items: ℹ️
Steam Application (/Applications/Steam.app)
iTunesHelper Application (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
Off-Helper UNKNOWN (missing value)
TotalFinder UNKNOWN (missing value)
uTorrent Application (/Applications/uTorrent.app)
Origin Application (/Applications/Origin.app)
Hotspot Shield UNKNOWN (missing value)
Genieo UNKNOWN (missing value)
Genieo UNKNOWN (missing value)
Genieo UNKNOWN (missing value)
VMware Fusion Start Menu UNKNOWN (missing value)
Genieo UNKNOWN (missing value)
CrossOver CD Helper UNKNOWN (missing value)
TuneupMyMac UNKNOWN (missing value)
Internet Plug-ins: ℹ️
AdobeAAMDetect: Version: AdobeAAMDetect 2.0.0.0 - SDK 10.7 Support
FlashPlayer-10.6: Version: 15.0.0.189 - SDK 10.6 Support
Default Browser: Version: 600 - SDK 10.10
Flash Player: Version: 15.0.0.189 - SDK 10.6 Support
OVSHelper: Version: 1.1 Support
DivXBrowserPlugin: Version: 2.2 Support
QuickTime Plugin: Version: 7.7.3
OfficeLiveBrowserPlugin: Version: 12.3.4 Support
Silverlight: Version: 5.1.20913.0 - SDK 10.6 Support
JavaAppletPlugin: Version: Java 7 Update 67 Check version
User Internet Plug-ins: ℹ️
SOEWebInstaller: Version: 1.0 - SDK 10.5 Support
NPRoblox: Version: 1, 2, 8, 25 - SDK 10.9 Support
Safari Extensions: ℹ️
GoPhoto.it
Omnibar
iTube Studio
Searchme
DivX Plus Web Player HTML5 <video>
OpenIE
3rd Party Preference Panes: ℹ️
Akamai NetSession Preferences Support
Flash Player Support
Java Support
Time Machine: ℹ️
Time Machine not configured!
Top Processes by CPU: ℹ️
11% LogMeIn Hamachi Menubar
0% syslogd
0% WindowServer
0% launchd
0% opendirectoryd
Top Processes by Memory: ℹ️
202 MB mds_stores
189 MB installd
133 MB com.apple.WebKit.WebContent
129 MB Finder
86 MB ocspd
Virtual Memory Information: ℹ️
417 MB Free RAM
2.18 GB Active RAM
417 MB Inactive RAM
1.14 GB Wired RAM
10.58 GB Page-ins
195 MB Page-outsGenieo Uninstall
Genieo Uninstall (2) see post by Linc Davis
TuneupMyMac UNKNOWN (missing value)
Also uninstall according to the developer's instructions.
I also would remove uTorrent. You can get adware/malware and other junk from a Torrent download. -
Anyone else having issues with location services since the 7.1 update? Ever since I updated i’ve been seeing the location services icon on my status bar at all times. I noticed that google was the app that was using it a lot, but after I turned the feature off for google my phone started using the “traffic”, “frequent locations” and “cell network search”. When I turn the feature off for all of those things it’s no longer a problem. So just wondering if anyone else is having this issue or if anyone has a solution?
The "solution" is probably to increase your knowledge. You've done good things. Perhaps this article will educate you a bit more about location services.
Basically, they can be very useful, but can cause a lot of iPhone use. A major example is "Remind me to ... when I leave home."
http://support.apple.com/kb/HT5594 -
Ever since I updated my iphone 4 to 5.1.1, I am not able to send more than one picture at a time in a text message. Does anyone know how to fix this?
Yes, I know the photos stored on the device... But which app are you accessing the photos with? Which app do you want to be able to highlight more than one pic at a time in?
There are literally thosands of apps that access the iOS Photo Library - which one(s) are you using? -
Ever since I updated my iPhone 4S and my iPad 2 to IOS 6 all my iMessages are coming to both my iPhone and my IPad. How do I stop the iMessages I send and receive on my phone from receiving on my iPad as well? I have tried going into my settings and making sure I'm only set up to receive iMessages to my cell number and not my email....but that didn't fix the problem.
Here the way to do it, for both, or for only one Go into your settings, Messages and turn on iMessage. It will then send messages that are iMessages to both your iPad and iPhone. You can also turn off this feature on the iPad if you do not want to receive messages on the iPad.
-
I have the iPhone4 and ever since I updated the phone, I can no longer connect it to my iHome (iD8)
Yes, they told me I should contact apple, but apple hasn't helped me either! The iHome has worked perfectly all along and it still is working it has power just will not connect anymore to play my music.
-
I have several very important school related documents on my iPad in the Pages app. Ever since i updated to iOS5, i can no longer open any documents in Pages that I made before I updated. Please help
Without the iPad connected, open up iTunes on your computer. Go to iTunes/Preferences/Devices and delete the backups that you're absolutely certain do not have the documents. Refer to figure below.
iTunes, select the iPad and then select the Summary tab. Follow directions for Restore and be sure to say "NO" to creating a backup. (You don't want to create a new backup that does not have the docs.) You will then be warned that all data (apps, music, movies, etc.) will be erased but, as the Restore finishes, you will be asked if you wish the contents of the backup to be copied to the iPad. This time, say "yes."
Repeat all of the above as required until you get the docs.
Maybe you are looking for
-
Report for PO with prices different from info record
Hi All, Is there a std report in SAP that can view the PO with prices that varies from the Purch Info Rec price? User want to find out who put POs with prices different from prices already set in purch info recs. How this can be achieved? Thanks in a
-
Leopard wireless issues and clean install
I've been wrestling with wireless problems since upgrading to Leopard (I've discussed my issues on this forum). I've tried all the suggested fixes I've found, but still have spotty wireless. I'm going to try a clean install next (erasing my hard driv
-
Getting display only on attached monitor
My laptop is connected to a desk monitor. Most of the time I get the (same) display on both at once. Occasionally, the laptop monitor is black and the display is on the larger screen. I don't know what makes it do that, but often I would like to have
-
CHARM: Automatic assignement for IBase/Component in Change Request
Hi! By creation of Change Request the value "IBase / Component" should be filled. The default values here are: "0" and "0". Has some one already customizng experience here? I would like to change the value to e.g. "1" and "314" (my productive IBase).
-
I can not load "status-4-evar". why?
When I look at the list of add-ons supposedly on my system, I see Fox reminder, WOT, grease monkey, but i can not find where "status -4-evar has loaded. what am i missing? Several of the tools I used all the time have been eliminated from the new ver