Ever since the last iTunes update, my cloud movies and TV purchases all vanished from my iTunes library.
Ever since the last iTunes update, my cloud movies and TV purchases all vanished from my iTunes library. I go to Settings>Store>Show Cloud Purchases, but Show Cloud Purchases isn't there. So, I go to the store, then click on purchases, and I download anything from my iTunes account. Now, I go to Settings>Store>Show Cloud Purchases, and it is back. I check the box, and my cloud purchases are again back in iTunes.
OK, I wouldn't bother posting this, but a day or so later, it all happens again. Cloud purchases gone, no option to fix in the Settings>Store menu until I go to the store and download something again.
How do I get iTunes for Windows to keep showing my cloud purchases without having to do this silly work-around every day or two?
Audiobooks are not avaiable for redownload from iTunes, though I suspect you may find they are still on your computer even if not currently listed in your library. This may help...
Empty/corrupt library after upgrade/crash
Hopefully it's not been too long since you last upgraded iTunes, in fact if you get an empty/incomplete library immediately after upgrading then with the following steps you shouldn't lose a thing or need to do any further housekeeping. Note that in iTunes 11 an "empty" library may show your past purchases with links to stream or download them.
In the Previous iTunes Libraries folder should be a number of dated iTunes Library files. Take the most recent of these and copy it into the iTunes folder. Rename iTunes Library.itl as iTunes Library (Corrupt).itl and then rename the restored file as iTunes Library.itl. Start iTunes. Should all be good, bar any recent additions to or deletions from your library.
See iTunes Folder Watch for a tool to catch up with any changes since the backup file was created.
When you get it all working make a backup!
Should you be in the unfortunate position where you are no longer able to access your original library, or a backup of it, then see Recover your iTunes library from your iPod or iOS device.
Would you mind telling me which anti-virus package you use? It may be that it is disturbing iTunes when it tries to write out the fresh database, as it does after almost any activity with your library. I'm noticing more of this type of problem than usual and trying to see if there is any pattern. It may help to prevent a repeat of the problem if you look at the advanced options for your AV package and see if you can find a way to exclude the iTunes folder from any real-time scanning process.
tt2
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Prior to the last two updates, it was functioning normally. What's the fix? Please advise. And don't suggest a reboot or complete shutdown because I've tried that.
I am using iPad 3 64GB
Thanks in advance,
Cheers,
Brita
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If it now functions normally after the restore as new then restore it from the backup you made previously and continue to monitor battery usage. -
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It's not hacker or a virus. You are experiencing what a number of users of iOS 5 are experiencing now - sluggish or less than perfect iPad performance. It seems that for some of us - memory management has gotten a little out of whack with this most recent update. Some of the basic troubleshooting steps that you can try are ....
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Close apps in the recents tray. Go to the home screen first by tapping the home button. Quit/close open apps by double tapping the home button and the task bar will appear with all of you recent/open apps displayed at the bottom. Tap and hold down on any app icon until it begins to wiggle. Tap the minus sign in the upper left corner to close the apps. Restart the iPad. Restart the iPad by holding down on the sleep button until the red slider appears and then slide to shut off. To power up hold the sleep button until the Apple logo appears and let go of the button.
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Ever since the last update, My iTunes continues to quit unexpectedly. It will open for one second and then close. Anyone have a solution for this. Please help.
I've tried my best to troubleshoot. . . opening in safe mode nothing seems to work.
In the problem report, this is the error that stood out:
Crashed Thread: 8 Dispatch queue: com.apple.iad.iadidmanager
Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_INVALID_ADDRESS at 0x0000000000000090Hi there navicin79,
You may find the troubleshooting steps in the articles below helpful. The first thing I would try is reinstalling iTunes as outlined in the first article.
Troubleshooting iTunes installation on Mac OS X
http://support.apple.com/kb/ht2311
OS X Mavericks: If an app freezes or quits unexpectedly
http://support.apple.com/kb/PH13975
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http://support.apple.com/kb/HT1296
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Hi,
I tried everythink, but same as before!
- droppings ot the main screen
- loosing Home Share
now even on iPads !
Frustrating!
I'm now more than convinced that this is caused by the latest iTunes version.
As some others stated in other threads .... it seems that Apple doesn't really take care of this problem. So what if, if we could make them feeling the same pain as we do. ... Just by dropping them a mail as soon as we have the problem again. Not more often, we don't want to be unfair, but everytime it happens.
I found this feedback site http://www.apple.com/feedback/itunesapp.html
I will start now with this.... maybe this will help to rise a little bit of attention
Tweety
This is the mailbody I always use
Hello all,
Since the last update to iTunes Version 10.6.1 (7) streaming content (Movies and TV shows) to Apple TVs and iPads has two major problems:
- Home Sharing is lost during streaming (streaming stops even if a large portion of the content is already preloaded)
- streaming stops and the main screen pops up (Home Sharing still available)
This happens sometime after some minutes, sometimes after several hours, but it surely happens.
I followed every advice I could found on this support website. There are now a lot of threads following this issue.
Sometimes it seems getting better, but hours later the same isues occured again. Watching content on this enviroment is a real pain and very frustrating.
As many others I'm now convinced that the latest update of iTunes caused this problem.
Our family enviroment contains the following Apple products:
- iTunes on a Win7 32 bit Noname PC (all content)
- second iTunes on a iMac with OS 10.6.8 (all content)
- third iTunes on a MacBook Pro with OS 10.6.8 (daughter, only selected content)
- fourth iTunes on a Win7 32 Samsung Notebook (son, only selected content)
- all iTunes sharing the same Home Sharing ID
- 2 Apple TV second generation
- 1 Apple TV first generation
- 2 iPod touch (bought last year)
- 2 iPads (second generation)
all firmware or software are on latest available patchlevel.
At this moment, I can not recomend to others to buy this products.
I will drop this feedback everytime my famiily and I facing this problem... just to help you to get a better feeling of the urgency of this issue.
Thanks for every effort in advanced. -
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