Everthing looks okay But I can't hear anything...

I recently purchaced a Ipod 80gb and it's great only
my brothers's shuffle (which is sync'd to my PC) will no longer work. It is turning on, appearing on Itunes and everythings seems fine. The green and orange light turns on when I hit play only I can't hear anything. It seems to have started when I started using the 80gb. I did the 5 "R's" reverted Itunes to 6 and changed the headset but it still will not produce any music. Can anyone help me?
Thank you for any Help:)

Have you checked the settings in System Preferences>Sound?
Have you executed a PRAM reset?
http://support.apple.com/kb/ht1379
Ciao.

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