Every 15 minutes, I loose my mouse and keyboard

I have a very annoying problem. Every 15 minutes or so, on my Switch 12, I loose my mouse and my keyboard. Only the touch screen works. I have to shutdown and restart to get them back until is stops again. Any idea?

My power settings are good. Troubleshooting brings them back but it's still does it a few minutes after. Thanks for the help.

Similar Messages

Brand new IMac 27 bluetooth mouse and keyboard not connecting for eight minutes after start up.

I have a new imac 27 that has worked flawlessly for three weeks.
All of a sudden, when starting up the mac boots fine but the bluetooth mouse and keyboard are non responsive. This state is maintained for between 7 and 8 minutes then both mouse and keyboard start working and continue doing so for the rest of the day....until the next restart and the whole saga repeats itself.
Both sets of batteries are fully charged.
I have scoured different sites and tried any suggestion that made any sense, to no avail. All I am able to do at the moment is to do the time, wait the 7 to 8 mins. and then all's good.
My first Mac and this is very annoying especially as Apple must be aware of this issue but no solution is forthcoming!
Any suggestions/workarounds would be great.
Thanks

if you are using rechargeable batteries sometimes they don't stay charged for as long as they should try using alkalaine batteries and see if the issue still persists.
also try doing an SMC reset, the following article tells how to do this:
http://support.apple.com/kb/HT3964

Booting problem, mouse and keyboard doesn't work for 2 minutes

I got a brand new mac mini 2.4Ghz just 3 weeks ago, got a few problems over the last week that I've been able to fix, but now I'm stuck with a problem when booting. The booting process seems a bit slow, and once the desktop has been fully loaded, the keyboard and mouse doesn't work, and the computer is using the non-calibrated Display Profile. After about 2 minutes, the display profile change to calibrated, and the mouse and keyboard work again. I have no clue about how to fix that problem, and I'm thinking about bringing the computer to an Apple Store by tomorrow if I can't fix it.

Welcome to  Discussions!
Check your login items to see what's there. You may have too much going on at login which is causing the serious delay in loading time.
To check the login items, open System Preferences, under the System section click Accounts, click your account name, then click the tab at top labeled Login Items. If you want to remove an item in the list, click the item then click the - button below the list.

After iTunes Update (10.3) mouse and keyboard settings reset after every system reboot

Since I updated to the iTunes version with cloud support (after Jobs' Keynote where the iCloud was introduced) my mouse and keyboard settings (see image) are being resetted on every system reboot.
image: this is how I want my settings, but they're resetted to system standard when I reboot my MBP
I don't know if there is a connection between the update and the resetted settings.
Does anyone know a solution to fix this problem?
Thanks
Kris

I solved it clearing PRAM and booting in safety mode as written in this article:
http://www.macwelt.de/artikel/_Ratgeber/361904/troubleshooting_tipps_fuer_leopar d/1 (DE)

New wireless mouse and keyboard issues

I have a new 20", 2.4GHz alu iMac, and I ordered it with the new bluetooth keyboard, and bluetooth mighty mouse. They've always worked great, but yesterday, the mouse has had intermittant lag, and it says that the keyboard has lost connection. I've been running Leopard since it came out, and I've never had such problems with Tiger. I reinstalled Leopard a few hours ago (erase and install), and I'm still getting the lag. I wanted to see whether it is my mouse, so I tried pairing it with my brother's white intel iMac, and it couldn't pair, but it made my brother's bluetooth mighty mouse lag too! Could this be due to interference? Our rooms are right beside each other.
Also, when the lag occurs, I get the message that its lost connection with the keyboard, however it still works perfectly. The lag is very noticeable, and it takes about 3-4 times longer for the mouse to move, while being very choppy. This is for about 10-15 seconds, and then it goes normal speed again.
Is anyone else having this challenge? Could anyone diagnose whether it's likely to be the computer, the mouse, or interference, (or other!)?
Any feedback is greatly appreciated.

I have a 6 week old imac 24" alu intel with wireless keyboard & mouse and it was all working fine until the 10.5.1 upgrade. it also started on the same day there was a big rain storm so I thought that might be messing with my blue tooth connections. i have no other bluetooth devices other than the mouse and keyboard. at first it was intolerable. i'd get the keyboard connection lost message every few minutes, the keyboard would continue to function and the mouse would go very sluggish for a minute or 2. this was happening every 5 minutes or so. i deleted each one an reconnected, shut everything off, restarted the computer and it seemed ok for about 1 hour and then it happened again a few times. definitely not as often as before but it still happens from time to time every few hours. power on both is about 75% and seeing as they have new duracel batteries i'm sure they are not dead.
I did the auto update to 10.5.1 and had all the permission issues so then downloaded and installed the larger 100+ meg update. not sure if this has caused any problems.
So far leopard has only been a pain. Reason 4 crashes, Parallels 3 crashes, Mail crashes (I wrote some important notes which I guess don't get automatically saved like drafts and lost the notes when mail crashed several hours after I wrote them), my software update even crashed once. is Leopard built on OS 9 technology? what a disappointment.
Oh and internet and wireless connection to ADSL seems pretty slow, slower than tiger I think.
Windows should start a new campaign called "Come back".
One last beef, do other people find this wireless keyword (metal) not so responsive, letters get missed as I type, space bar is stiff and squeaky, overall not great for someone doing a lot of writing? that's what I think.

Problem with xfce and/or mouse and keyboard

Hi!
Two days ago I've turned on my laptop with Arch and the display manager Slim has frozen immediately. Later on Single-User mode I've uninstalled it. Now in normal mode when I type "startxfce4" everything is showing up, but the mouse and keyboard don't work. I know it's not frozen, because animation of mouse and CPU Frequency Monitor is on.
Strange fact is that laptop is not connecting with the Internet, so now I don't know where the problem is.
It's happening when I start xfce both from user and super user.
Just before those troubles I've updated everything with "pacman -Syu", but I haven't seen anything strange. Also the computer could have been roughly turned off (by unplugging power supply), when was turning on.
Thanks,
Gaba

Sorry for not replying, but I didn't have access to my laptop by this time.
On grub I have only normal mode and 'fallback' mode, so I have result from 'journalctl' from normal mode.
I'm sending the fragment of this file where you can see everything after I typed 'startxfce4' in console:
http://codepad.org/8pYIj8qC
I see that something is wrong, but after some attempts I don't know how to fix this ^^
Edit:
Oh, I forgot to write, that I've tried activate some drivers from 'lspci -k' (there were no "Kernel driver in use:..." in almost every device), but it didn't fi anything.
Last edited by gargoyle (2015-03-15 23:20:18)

USB mouse and keyboard not working

Any advice/thoughts/suggestions appreciated:
All 3 USB ports at the back of my iMac have stopped working. This means I can't use either a keyboard or mouse, so have no way of logging in. I turn my iMac on, it boots up as usual, but when it gets to the login screen, the mouse and keyboard don't work and I get a message about bluetooth set-up. (Both my mouse and keyboard are wired, not bluetooth).
I have tried an SMC reset (by turning the iMac off, unplugging all USB devices and the power cable, leaving the iMac for a few minutes and then plugging the cable back in a turning it on again). This didn't work.
I've also tried a different version of the SMC reset where I hold down the power button whilst all the cables are unplugged and also as I plug the power cable back in. After doing this, the fan turns on at full speed (v loud), but the mouse and keyboard still don't work.
I've also checked my mouse on a different computer and it works fine.
Has anyone got any other suggestions / workarounds?
Note I can't do a PRAM reset because my keyboard doesn't work.
Is it probably that the USB hardwear has failed? If so, is it possible to repair this? It is worth repairing given it is a 5/6 year old iMac (the white plastic one) which is probably on its last legs anyway?
many thanks!
Jez.

Try the SMC reset again, only this time wait 5 minutes in set 3 instead of fifteen seconds.
1. Shut down the computer.
2. Unplug the computer's power cord.
3. Wait fifteen seconds. 5 minutes.
4. Attach the computer's power cord.
5. Wait five seconds, then press the power button to turn on the computer.

USB mouse and keyboard don't work on HP Pavilion g7 2203sd, Windows 8.1.

It is not possible to use a USB mouse or keyboard on the HP Pavilion g7 2203sd notebook running Windows 8.1.
A wireless mouse used to work (already some time ago), but now wired or wireless mouse and keyboard don't work any more.
I have tried removing USB devices in the Windows Device Manager and let Windows detect them again, but it does not work.
I read somewhere that it might have to do with the xHCI USB controller that is installed.
I tried removing that and connecting the USB mouse but no succes.
I also looked for driver updates or something to disbale in the BIOS (like xHCI), but nothing found for that.
Can anybody help me with this problem.
Thanks!

Dear Customer,
Welcome and Thank you for posting your query on HP Support Forum
It looks like you are having issues with the Keyboard on your Notebook.
We will surely assist you with this.
Let’s start with a questions.
1. Was there any liquid split on the Notebook Keyboard
2. Is there any Dust settled on the Notebook Keyboard
3. Are there any Keys which are fallen off / Any Keys which are loose
Troubleshooting:
Step 01. Could you please check and verify if External Keyboard works fine or not?
Note: Please click on the below shown link to find more troubleshooting steps
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c03738933&tmp_task=solveCategory&cc=us&dlc=en&lc...
Hope this helps, for any further queries reply to the post and feel free to join us again
**Click the KUDOS star on left to say Thanks**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.
Thank You,
K N R K
I work on behalf of HP

Mac mini loses mouse and keyboard after sleep.

Hi Everyone:
I recently bought my Mom one of the new Mac mini (I'm a PowerBook user myself), and she's running into some puzzling problems which, while minor, are sufficiently annoying as to confuse poor old Mom.
The system egnrally runs fine after you turn it on, until it goes to sleep. After some undefined period in sleep mode, the Mac mini appears to "lose" the USB keyboard and mouse which is plugged into it. If you press a mouse button or a keyboard key a few minutes within the system going to sleep, the system will wake up and both will work. If you wait a longer period of time (say, 20 minutes or longer, although I haven't sat and timed it at all), pressing any key or mouse button does nothing, and you have to wake it from sleep by using the power button. Once awake, the keyboard and mouse do nothing. The only way to get them back is to unplug both of them (the mouse is chained through the keyboard as the other Mac mini USB slot is used by Mom's UPS), and plug them back in so the Mac mini can re-detect them on the bus, after which everything is happy again until the system has been asleep for too long.
Has anyone experienced this? Both the mouse and keyboard are genuine IBM (as in: made by International Business Machines), although are several years old (I bought them when I worked for IBM, and IIRC they were amongst the first models of USB keyboards and mice that IBM offered, if not the first).
In the interm, I've lent Mom my Apple Bluetooth mouse and keyboard, which has (as you would expect) worked flawlessly. This problem may "solve" itself -- I'm hoping to take Mom out later this week to buy her own Apple Bluetooth mouse and keyboard at the Apple Store.
The other problem, however, isn't as easy (or necessarily as cheap) to fix. Again after the system has been asleep for some time, it often (but not always) changing the resolution of the monitor when it wakes up. I have the mini set to use a reasonable 1024*768, but sometimes when it awakes it will suddenly be set to 800*600 or 832*624. Sure, you can change it back, but that's major surgury for Mom (and I'm moving cross-country next week, and won't be able to just "drop by" to fix system problems). The monitor is an Ambra SVGA model (Ambra was a brand-name of inexpensive PCs that IBM sold some years ago), and never had any such problems on her last (Intel-based) system the mini is replacing.
The whole purpose of the Mac mini is to "bring your own" Keyboard, Mouse, and Monitor -- but in our case the keyboard and mouse don't work at all after sleep, and the monitors resolution gets dynamically changed after sleep. Has anyone else encountered this situations, or any solutions? TIA!
Brad BARCLAY

Hey Jan:
I've seen quite a few posts in this regard with non-Apple mice and keyboard.
Well, the mouse and keyboard are quite old -- it could be that they're having a problem dealing with identifying themselves on the USB bus during sleep, or aren't identifying themselves fast enough at wake time. I'll just have to replace them I guess.
I've never seen a sleep resolution switching problem except on a VGA adapter to DVI connection to an old tube monitor.
Well, this is a pretty vanilla CRT monitor circa about 1999, so yeah -- it could once again be an age issue, and the fact that there is a DVI -> VGA adapter involved in the middle.
For worrying about fixing Mom's Mac, setup her remote VNC software (Apple Remote Desktop Client) and use the free Chicken of the VNC admin program.
I am quite familiar with VNC. As much admin as possible will be done by SSH, but I will have VNC in place before I leave. The big problem is going to be the fact that I'm going to be several timezones (and over 4000 km) away, so I won't necessarily be available at a moments notice to help her with this sort of thing.
The CRT issue we might just have to deal with by having her always run it at 800*600 (I don't think she'd really notice the difference, and as her eyes aren't what they once used to be, the slight size increase may be more confortable for her in the long run) until such time they she can afford to buy a nicer display (I did my duty as a son buying her the Mac mini and an iSight camera -- she has to take care of the rest ).
Yaz.

TS3048 I am usng a bluetooth keyboard with my Mac and some of the keys are not working. They are the numbers 1 through 9. I have gone through the troubleshooting for mouse and keyboard and everything looks good. How can I get them to work again?

Hi, I am using a Mac computer that my husband set up. I have worked on it recently with no problems. Today, I am having problems with the bluetooth keyboard not working properly. The numbers 1 through 9 do not work. I have gone through troubleshooting wireless mouse and keyboard issues and everything looks good. Except, when I check the keys on the keyboard viewer, these keys still do not work. The webpage guides me through and at this point I do not know what to do next, because the keyboard is still not working properly. I sure hope there are some experienced people in the community to help me. What should I do?

Hi:
I wish my suggestion had gotten you further.
I do suggest you try to connect the keyboard again. The request for a number is a step in it trying to pair. If it gets by the number, it sometimes takes a little while to get connected. If you are unable to get it connected and want a new one, I have been using Apple Bluetooth keyboards for years - and I like them. The one I have (the newest model) only uses two batteries and is very thin.
Speaking of batteries, if you are not already doing so, you might consider rechargeables. I have a drawer full of them and use a 15 minute charger. I go tired of buying batteries and rechargeables are environmentally friendly to boot. At the moment, I use 2450 mAh Energizers and a 15 minute Energizer charger (all purchased new on eBay at a very reasonable price).
I am far from an iPad "expert," although I have one. If my suggestion below does not help, post your question in a separate thread in the iPad forum.
I had a terrible time syncing my iCal on my Mac with my iPad iCal (confusing - hopefully it makes sense). I quit using iCloud as that added to the confusion. There is a facility to one-time sync items. When you connect your computer to your iPad, iTunes opens. The system begins a process (automatic backup and so on). After it finishes, you can click on "info." At the bottom of the screen, there is an advanced section. You can select any of the items and then force it to sync. The iCal information from your computer would be deposited on the iPad.
After all that, I do not use a Google calendar so the information may be worthless to you.
If you want to reset the iPad to factory settings, you can do that when it is connected to iTunes (one of the options). Me being me, I try never to erase anything.
Barry
Message was edited by: Barry Hemphill

Bluetooth Mouse and keyboard STILL Not working can someone help me?

i have an apple Bluetooth Keyboard and wireles mighty mouse. Since i have installed leopard months ago it was working fine but then my mouse and keyboard stopped pairing with my Powerbook it recognises the devices but the refuse to pair i changed the batteries and installed the software that cam ith the keyboard and mouse and still nothing works.
Can someone help me please

After updating to 10.5.2 I am still experiencing problems with my Apple wireless mouse and keyboard. This is a Leopard issue ( here is just one blog on the topic
http://aralbalkan.com/1086 ) in 2005 I purchased a Mac Mini which I love and never experienced a Bluetooth problem till I installed Leopard several months ago, now at least once a week, on average 2-3 times a week, I loose connection with the keyboard or the mouse and it takes awhile to re-establish the connection. I was hoping the last upgrade would address this issue but no such luck.

Where are the mouse and keyboard settings stored

I reinstalled the OS, and cleared the PRAM and NVRAM. The Mac still recognises the Apple bluetooth mouse and keyboard. How do I reset them?
thanks

Hi alienvoord-
Some of the settings are stored in NVRAM.
Have you tried pulling the batteries out of the mouse and keyboard for a few minutes and see if that does it?
Are you trying to un-pair devices? Why not just delete them in the BlueTooth preferences?
Luck-
-DaddyPaycheck

Mac Pro late 2013 mouse and keyboard

Today I receive my new Mac Pro late 2013. With my big surprise is without mouse and keyboard.
Which keyboard and mouse I have to buy?
Cable or wireless?
How and where connect?
I also see in the online store there is only cable keyboard USB 2 but the Mac Pro have only USB 3 ports.
Please help me. I'm very frustrated. I have this new fantastic computer front me and I can't do nothing.
I look every where but I not find any information about.

You can use wireless keyboard and mouse.
http://store.apple.com/us/product/MC184D/B/apple-wireless-keyboard?fnode=56
http://store.apple.com/us/product/MB829LL/A/apple-magic-mouse?fnode=56

Capture All Mouse and Keyboard events even if java window NOT in FOCUS

Hi All,
Is this possible to capture all mouse and keyboard events even if java window is not in focus or is minimized. This java program should cature each and every event from the user once the program is started. Any help in this regard is appreciated!
Thanks&Regards
Sam

I don't think you can. (without JNI)

Problems with bluetooth connection to wireless mouse and keyboard

I am using a mac book (aluminium) with 10.6.4 with a Cinema Display and a wireless keyboard and mouse. My time capsule is located only 1 meter away from the mac book and every time the automatic sync starts my mouse and keyboard do not repsond anymore. It seems that the bluetooth connection is somehow heavily loaded due to the network traffic. I have updated all devices and restarted the computer several times. It always keeps on doing that. Any help?

philip_axmann wrote:
every time the automatic sync starts my mouse and keyboard do not repsond anymore.
what you are seeing is called _*wireless interference*_.
change the channel your TC broadcasts on.
JGG
edited by the Jolly Green Giant (where Green stands for environmentally friendly)

Every 15 minutes, I loose my mouse and keyboard

Similar Messages

Maybe you are looking for