Every time Firefox sends an update my credit card web site loses my identity. Can this be fixed?

For security purposes, the website for my credit card information uses information from the Firefox browser to identify my computer. Every time Firefox sends an update, that identification is lost and I have to obtain an identity code and re-access my credit card website. This is a pain in the butt. Is there any option in Firefox that I can set to keep Firefox from losing the identity?

Hi,
The definite way to close Firefox is to '''Exit''' via '''File''' ('''Alt''' + '''F''') or the Firefox button on the top left. Please note that Firefox may take a few seconds to close completely, especially depending on the settings like emptying history. If Firefox takes an unusually long time you may have to try '''End Process''' for the '''plugincontainer.exe''', if present in the Processes tab of Task Manager.
PS: Not sure if what you mean is four Firefoxes in the Application tab or the Processes tab of Task Manager? If it is in the Processes tab then the issue could be malware and you may have to do a thorough malware check on the PC.

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* https://support.mozilla.com/kb/How+to+set+the+home+page - Firefox supports multiple home pages separated by '|' symbols
* http://kb.mozillazine.org/Preferences_not_saved
It is also possible that there is a problem with the files sessionstore.js and sessionstore.bak in the Firefox Profile Folder.
Delete the files sessionstore.js [2] and sessionstore.bak in the Firefox Profile Folder.
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* [2] http://kb.mozillazine.org/sessionstore.js

Every time Firefox sends an update my credit card web site loses my identity. Can this be fixed?

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