Every time I am asked for my Apple password, I put it in and then it is not recognized. When I answer the security question, I am told it is wrong. I reset the password, try again, and we start all over again. Not recognized.

How can I get Apple to recognize me? Every time I try to put in my Apple password, it doesn't recognize it. I try answering the security question, will not recognize it. I end up changing the password then try signing in again and it won't recognize it. We start all over again.

Have you changed the email address associated with the Apple ID? I did, and learned the hard way that it caused a lot of problems. I had to delete that ID and create a new one, then it caused problems with iCloud because of my old email address. If that's not the case, you might need to set up a new Apple ID altogether. Sounds like a pain, but it's not too hard, and you only need to create a new email address. You can also set up new security questions for the new ID and it should be recognized when you enter the information in iTunes, the App Store, etc. If that doesn't work, I recommend calling Apple and explaining the situation. Here's the page for Apple support numbers depending on where you live:
http://support.apple.com/kb/he57
Hope this helps.

Similar Messages

I recebtly bought an app (FIFA 12) now every time i play a match after the match it does not save an just goes to the home page without warning and i have to start all over again and no i did not press the home button. plz help

i recebtly bought an app (FIFA 12) now every time i play a match after the match it does not save an just goes to the home page without warning and i have to start all over again and no i did not press the home button. plz help

You can't gift it, gifting can only be done from within the store, not from within your library.
Puchases are considered final but you can try the 'report a problem' link to contact iTunes Support and see if they will refund or credit you : http://reportaproblem.apple.com
If the 'report a problem' link doesn't work then you can try contacting iTunes Support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

I have three Imacs running Final Cut X but only able to update to 10.0.7 on one of them. Everytime I try to update it ask for my apple ID which I submit...then get the same replay to enter my Apple Id have only been able to update one of them to latest

I have three Imacs running Final Cut X but only able to update to 10.0.7 on one of them. Everytime I try to update it ask for my apple ID which I submit...then I get the same message to enter my Apple ID...Any suggestions?

Easiest thing to do is put the app on the non updated computers in the trash and then copy the new app on to a flash drive and copy into the app folders on the other two computters.

I have purchase the Batman trilogy in HD but when I try to download them an error comes out and stops the downloads, and when I hit resume it starts all over again. How can I fix this problem?

I was downloading the trilogy as we speak and out of the sudden the download stops and it says there is an error. I try and resume the download but it starts all over again.

Hi tella7,
If you are having issues downloading purchased content from the iTunes Store, you may find the following article helpful:
Apple Support: Resolve issues between iTunes and security software
http://support.apple.com/kb/TS3125
Regards,
- Brenden

I am not able to sign in with my exisiting Apple id, every time it is asking for review, please help me

i am not able to sign in with my exisiting Apple id, every time it is asking for review, please help me

Use this link to Contact iTunes Customer Service
Apple Support iTunes Store Contact Us

My I phone is leaking E-mail passwords and 3parties are accessing the E-mails! I have changed passwords 3 times in 8days!! As soon as I upload the E-Mail account to the I-Phone, everything starts all over again, What do I do?

My I phone is leaking E-mail passwords and 3parties are accessing the E-mails! I have changed passwords 3 times in 8days!! As soon as I upload the E-Mail account to the I-Phone, everything starts all over again, What do I do?
The last Aplication I downloaded was Yahoo Finance (a new version) with Yahoo.es .....after a couple days it is asking me to change my E-mails to yahoo.es...and will permit me to upload me e-mails to the I-Phone.... I do not know if this helps..

I really doubt it if this is a security issue with iPhone, more like you may have answered one to many questions during an apps setup. Or just a coincidence. Most of the time, it has something to do with some site you were on or with a laptop or desktop web page, but not the iPhone.

HT2558 I am trying to upload software but each time I am asked to upload a box pops up with install and restart. I press this, the computer restarts and I start all over again. No authentication icon appears.

I am trying to update software on my macbook pro. From the apple menu, I click "check updates", software is then checked and a list presented of software that I require downloading. I then tick the relevant applications. The blue bar with "install and restart" appears, I press this, the computer goes into restart mode, I login and start all over again.
i seem to be in a loop! No authentical dialogue box appears for me to enter my name and password.
Any suggestions please!

Hi, try a refresh that'll bypass the cache with the Shift key + F5 (or Shift-click on reload) which is the same as clearing your browser cache (Ctrl+F5 for the Internet Exploder). If that doesn't work, then you can try a new firefox [https://support.mozilla.com/en-US/kb/Profiles profile] just to see if it's (your) Firefox-related or maybe an actual problem with the site (maybe starting Firefox in [[Safe Mode]] can be a quicker check).

HT1725 I have downloaded a movie and the downlaod has reached the end it will give a message saying "processing " and then it will start all over again . My pain I have spent so much on Internet data bundles I can't afford to spend any more for just one

I have downloaded a movie I purchased form iTunes and every time I get to the end of the download I will see a message "processing " and before i know it , the download will start all over again . My pain is i have spent so much money on the Internet data bundle almost twice the cost of the movie ! i can't afford to keep repeating this process , pls any ideas on how to get me out of this mess !

can you stop the download completely? try to stop the download, delete the downloaded file and then re-downloading it. itunes should save your purchase so you won't have to pay every time you download.

After I download Itunes, when trying to sync Ipod, message says "needs newer version of mobile support, uninstall Itunes, and reinstall Itunes, and the same process starts all over again. why is that?

after I download Itunes, when trying to sync Ipod, message says "needs newer version of mobile support, uninstall Itunes, and reinstall Itunes, and the same process starts all over again. why is that?

Try removing and then reinstalling the Apple software using these instructions.
Removing and reinstalling iTunes, QuickTime, and other software components for Windows Vista or Windows 7
The above containes a link for XP. Also. make sure you install the correct Apple software, It comes in 32 and 64 bit and you need the one that is the same as the computer OS

HT5312 I am trying to reset my security questions, I cannot locate the option for a rescue email address with My Apple Id. When I click on the button to reset the security questions, it states it is sending an email to the primay email address, but it doe

I am trying to reset the Security Questions as I have forgotten them, when I have logged into My Apple Id, and click on the button to reset the Security Questions, it states it is sending an email to the Primary Email address. I do not have the option to input a Rescue Email address, the only option I have is to input an Alternate Email address, which I have done so.
Also when I have tried to book an appointment throuth Online Support, I have not successful, I have rung a telephone number provided by the Mac Store in Perth, Australia and the reply provided is that we are closed. I was given to understand that Apple provided 24/7 Support to their users.

Hot N Spicy wrote:
I am trying to reset the Security Questions as I have forgotten them,
Forgotten Security Questions / Answers...
See Here > Apple ID: Contacting Apple for help with Apple ID account security
Ask to speak with the Account Security Team...
Or Email Here > Apple Support iTunes Store Contact
More Info > Apple ID: All about Apple ID security questions
Note:
You can only set up and/or change a Rescue Email Before you forget the questions/answers

My Nano took a trip thru the washer and dryer and I assume it is destroyed. My wife bought me a new one, but Itunes doesn't recognize it, although my computer does. How do I get pack into my music, I don't want to start all over again?

My Ipod Nano took a trip thru the washer and dryer and I assume it is destroyed.
My wife bought me a new one. It shows up on my computer (windows vista), but Itunes doesn't recognize it.
How do I get Itunes to recognize it. I spent a lot of time recording my old cassetes and don't want to start all over again. I just want to get back to where I was.
GGus

Did you already try the troubleshooting here? iPod not appearing in iTunes

TS1424 I am trying to download a song and it gets to about 3.5mb and stops, then starts all over again. It has done this several times. Could the file be corrupt?

I am trying to download a song and it gets to about 3.5mb and stops, then starts all over again. It has done this several times. Could the file be corrupt?

Turn off the Firewall in System Preferences > Security (or Securtiy & Privacy) > Firewall
If you have anti virus software installed, you may need to disable that before downloading.
Restart your Mac and try again.

When reading my downloaded paper the Safari page sometimes comes up and I have to press the Home button and start all over again but same thing happens. I even made sure the the paper download was the first thing I did on my Ipad

When reading my downloaded paper the Safari page sometimes comes up and I have to press the Home button and start all over again but same thing happens. I even made sure the paper download was the first thing I did on my Ipad and that no other apps were open.

Have you tried a Reset (No Data will be Lost)
Press and hold the Sleep/Wake button and the Home button at the same time for at least ten seconds, until the Apple logo appears. Release the Buttons.
http://support.apple.com/kb/ht1430

I synced about 50 books to my new ipad air 2. When I click any other books, the sync starts all over again for all books (it shows 51 books syncing). If I abort the sync, all of a sudden, all books are gone from my ipad. I don't know why.

I synced about 50 books to my new ipad air 2. When I click any other books, the sync starts all over again for all books (it shows 51 books syncing). If I abort the sync, all of a sudden, all books are gone from my ipad. I don't know why. I did not have this problem on my old ipad...or before I upgraded to the latest version of iTunes. Any help would be greatly appreciated.

Hi were you able to resolve yours?
I was very worried losing all my medical stuff on my iPad Air 2, plus i have nothing to use for the next day! So i have to try all the possible things i read on the internet!! And this worked on my part (Thank God, and thank you Google)
Perform a hard reboot
Hold down the Home button and Power button on your iPhone or iPad and keep holding them until you see the Apple logo. Once you do, you can let go. When your device boots back up, go ahead and check to see if the apps have started re-downloading. If they still appear to be stuck, continue on.

HT204406 my itunes match keeps starting by itself.. gets to the third and final step (artwork) then starts all over again. it does this all by itself. itunes even opens by itself to do this. help!

my itunes match keeps starting by itself.. gets to the third and final step (artwork) then starts all over again. it does this all by itself. itunes even opens by itself to do this. help!

how long have you had your ipod? mine did the same but after a while you need to get a new one because of the battery...

Every time I am asked for my Apple password, I put it in and then it is not recognized. When I answer the security question, I am told it is wrong. I reset the password, try again, and we start all over again. Not recognized.

Similar Messages

Maybe you are looking for