Every time I attempt to "save" a document I get an error message that internet explorer has stopped

I am new to Adobe converter. Every time I try to convert a PDF document to a Word document, everything is fine until I hit the "save" button and then I get an error message that says that internet explore is not working. I soon as exit the program, I get a mesage that it is now working and to repreat the process. Please help.

Good day Andrew,
I'm sorry to hear you've been having trouble. Please try the following steps:
Clear your Internet Explorer Browser Cache
Update Flash Player to the latest version by visiting: http://get.adobe.com/flashplayer/
If both those options fail, see if the issue persists in another browser, such as Mozilla Firefox or Google Chrome
Hopefully these steps will resolve the issue!
Please let us know if you have any questions.
Kind regards,
David
Acrobat Community Manager
Adobe Systems

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Every time I attempt to "save" a document I get an error message that internet explorer has stopped

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