Every time I call Apple Support, their reply goes straight to voicemail. This is proving extremely irritating, as I need to change my security questions. Help
As the earlier message said, I've been trying to reset my security questions. Should be easy, but every time I've called Apple support, their call goes straight to voicemail, saying I appeared to have missed them. No idea why it's doing this, and I kind of have to call from a cell, don't have a home phone. Any online alternatives? Any help would be greatly appreciated.
Alternatives for Help Resetting Security Questions and/or Rescue Mail
1. If you have a valid rescue email address, then use this procedure:
Rescue email address and how to reset Apple ID security questions.
2. Fill out and submit this form. Select the topic, Account Security. You must
have a Rescue Email to use this option.
3. This is the only option if you do not already have a valid Rescue Email.
These are telephone numbers for contacting Apple Support in your country.
Apple ID- Contacting Apple for help with Apple ID account security. Select
the appropriate country and call. Ask to speak to the Account Security Team.
4. Account security issues almost always require you to speak directly to an
Apple representative to securely establish your identity as the account holder.
You can set it up so that Apple calls you, either immediately or at a time
convenient to you.
1. Go to www.apple.com/support.
2. Choose Contact Support and click Contact Us.
3. Choose Other Apple ID Topics and choose the appropriate topic for
your issue.
4. Follow the onscreen instructions.
Note: If you have already forgotten your security questions, then you cannot
set up a rescue email address in order to reset them. You must set up
the rescue email address beforehand.
Your Apple ID: Manage My Apple ID.
Apple ID- All about Apple ID security questions.
Similar Messages
-
Hi everybody! I forgot my security questions to my Apple ID, now I can't buy anything! How do I get the answers to or change my security questions?
You need to ask Apple to reset your security questions; ways of contacting them include phoning AppleCare and asking for the Account Security team, clicking here and picking a method for your country, and filling out and submitting this form.
They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
(104203) -
i need to change my security question on my apple id because i dont know remeber what the answer were..how do i do that?
Security questions:
https://discussions.apple.com/docs/DOC-4551 -
I had to change my password and did so succesfully, but cannot change my original security questios. To make new security questions, Apple wants me to answer my old security questions, which I cannot do to their satisfaction, as my answers do not match their answers on file. Is there a way to change my security questions without being able to answer my orignal questions first?
Outlaw123456 wrote:
Apple wants me to answer my old security questions, which I cannot do to their satisfaction, as my answers do not match their answers on file.
Why not? If you're the owner then you should know your own question/answer combination as you created them.
Outlaw123456 wrote:
Is there a way to change my security questions without being able to answer my orignal questions first?
Call Apple. -
I forgot my security question answer and i dont have a rescue email so i cant change them but i know my apple id password and can accses my account but i need to change my security questions
You need to ask Apple to reset your security questions. To do this, click here and pick a method; if that page doesn't list one for your country or you're unable to call, fill out and submit this form.
They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
(115016) -
-On iCloud, how can I change the Alternate Apple ID? My account has an alternate address which is NOT MINE and I need to change it ASAP. Please, help!
Read here > How do I change my alternate Apple ID
-
My iPhone will not ring when a call comes in. It goes straight to voicemail.
What can I do when my iPhone does not ring, and just goes to voicemail?
Call your wireless carrier. I had the same issue once. the problem was on their end.
-
I need to change me security question. Like a fool I didn't write them down and I'm regretting it. It doesn't have anything show up under them that says I could change them. I just need help I'm totally clueless. This is ofcourse to my Apple account.
Click on this link, and read the reply/instructions:
https://discussions.apple.com/message/22663169#22663169
MtD -
I need to change the security questions when trying to purchase a app. Do not remember them. I have a case # 471855341. We tryed to guess to many times and got locked out.
1-800-275-2273
-
i need to rest my security questions without calling and the basic way cause the link dosent show up for me please i need help
Click here and fill out the form. If you get told to call, and you probably will, accept it.
(119958) -
Why when u call apple support they record the call ?
why when u call apple support they record the call ?
For training and evaluation. Managers will go back and listen to the calls to evaluate the agent's responses and answers to ensure they are doing a good job and provide corrective training to improve their skills. They may also use selected calls to play them for agents-in-training to provide examples of what to do and what not to do. See where training may be lacking, if they hear multiple agents making the same mistakes.
Hard to say they record EVERY call, they get a lot of calls every day. That is probably a general notice in case your call is one that is recorded. Personally, I think Apple's recording pretty much a non-issue. -
Every time I call through face time on my I pad2, it rings and it says connecting and after that it closes and won't connect.
Try this - Reset the iPad by holding down on the Sleep and Home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons. (This is equivalent to rebooting your computer.) No data/files will be erased. http://support.apple.com/kb/ht1430
Unable to make or receive FaceTime calls after April 16, 2014
http://support.apple.com/kb/TS5419
Using FaceTime http://support.apple.com/kb/ht4319
Troubleshooting FaceTime http://support.apple.com/kb/TS3367
The Complete Guide to FaceTime + iMessage: Setup, Use, and Troubleshooting
http://tinyurl.com/a7odey8
Troubleshooting FaceTime and iMessage activation
http://support.apple.com/kb/TS4268
iOS: FaceTime is 'Unable to verify email because it is in use'
http://support.apple.com/kb/TS3510
Using FaceTime and iMessage behind a firewall
http://support.apple.com/kb/HT4245
iOS: About Messages
http://support.apple.com/kb/HT3529
Set up iMessage
http://www.apple.com/ca/ios/messages/
iOS and OS X: Link your phone number and Apple ID for use with FaceTime and iMessage
http://support.apple.com/kb/HT5538
How to Set Up & Use iMessage on iPhone, iPad, & iPod touch with iOS
http://osxdaily.com/2011/10/18/set-up-imessage-on-iphone-ipad-ipod-touch-with-io s-5/
Set Up Alert Sounds
http://www.quepublishing.com/articles/article.aspx?p=1873027&seqNum=3
Extra FaceTime IDs
http://tinyurl.com/k683gr4
Troubleshooting Messages
http://support.apple.com/kb/TS2755
Troubleshooting iMessage Issues: Some Useful Tips You Should Try
http://www.igeeksblog.com/troubleshooting-imessage-issues/
Setting Up Multiple iOS Devices for iMessage and Facetime
http://macmost.com/setting-up-multiple-ios-devices-for-messages-and-facetime.htm l
FaceTime and iMessage not accepting Apple ID password
http://www.ilounge.com/index.php/articles/comments/facetime-and-imessage-not-acc epting-apple-id-password/
Fix Can’t Sign Into FaceTime or iMessage iOS 7
http://ipadtutr.com/fix-login-facetime-imessage-ios-7/
FaceTime, Game Center, Messages: Troubleshooting sign in issues
http://support.apple.com/kb/TS3970
Unable to use FaceTime and iMessage with my apple ID
https://discussions.apple.com/thread/4649373?tstart=90
iOS 7 allows you to block phone numbers or e-mail addresses from contacting you via the Phone, FaceTime, or Messages
http://howto.cnet.com/8301-11310_39-57602643-285/you-can-block-people-from-conta cting-you-on-ios-7/
How to Block Someone on FaceTime
http://www.ehow.com/how_10033185_block-someone-facetime.html
My Facetime Doesn't Ring
https://discussions.apple.com/message/19087457#19087457
How to watch FaceTime calls on the big screen with Apple TV
http://www.imore.com/daily-tip-ios-5-airplay-mirroring-facetime
Send an iMessage as a Text Message Instead with a Quick Tap & Hold
http://osxdaily.com/2012/11/18/send-imessage-as-text-message/
To send messages to non-Apple devices, check out the TextFree app https://itunes.apple.com/us/app/text-free-textfree-sms-real/id399355755?mt=8
How to Send SMS from iPad
http://www.iskysoft.com/apple-ipad/send-sms-from-ipad.html
How to Receive SMS Messages on an iPad
http://yourbusiness.azcentral.com/receive-sms-messages-ipad-16776.html
Apps for Texting http://appadvice.com/appguides/show/apps-for-texting
You can check the status of the FaceTime/iMessage servers at this link.
http://www.apple.com/support/systemstatus/
Cheers, Tom -
How do I create a new Apple ID every time I try apple says I can't because that email has been taken I've done it multiple times please help me
An email address can only be associated with one Apple ID at a time. You will have to remove it from the other ID or use a different email address.
http://www.apple.com/support/appleid/ -
I put a Griffin case on my daughter's iPod Touch 5 and now there is no sound coming from the speaker. There is sound when we use the headphones. Is there a mute function that I may have switched on and if so how do I turn it off?
It was a gift bought by her Godparents in January and I live in the islands so I can't just drive it back to the store to have them look @ it!
Called Apple Support and spoke to 2 people who seemed baffled and who could only suggest I reset the device. Who h has not helped.
HELP!!!!!!!- Try cleaning out/blowing out the headphone jack. Try inserting/removing the plug a dozen times or so.
Try the following to rule out a software problem
- Reset the iPod. Nothing will be lost
Reset iPod touch: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Reset all settings
Go to Settings > General > Reset and tap Reset All Settings.
All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
- Restore from backup
- Restore to factory settings/new iPod.
- Make an appointment at the Genius Bar of an Apple store. Seems you have a bad headphone jack.
Apple Retail Store - Genius Bar
Apple will exchange your iPod for a refurbished one for this price. They do not fix yours.
Apple - iPod Repair price
A third-party place like the following will replace the jack for less. Google for more.
iPhone Repair, Service & Parts: iPod Touch, iPad, MacBook Pro Screens
Replace the jack yourself
iPod Touch Repair – iFixit -
I have been trying to update via App Store and every time only with apple software it starts to download and it will says it's calculating time remaining then an error message pops up saying " An error has occurred the request timed out. (102)" I have tried everything , I've been told its my ISP but I have tried using differenet internet to attempt the updates. Like I said all other software updates fine its just apple software
http://www.apple.com/support/mac/app-store/contact.html?form=account
Maybe you are looking for
-
Asa 5505 vpn from internet native vpn client, tcp discarted 1723
Hello to all, I'm configuring this asa for to connect home users to my network using the native microsoft vpn clients with windows xp over internet. This asa have on the outside interface one public intenet ip and in the inside inferface have configu
-
How can I get Bookmarks to ask me in which folder to store the bookmark?
On my other computer & my wife's computer, when I click on 'Bookmarks' I am asked which folder I want to use to store the bookmark. It used to work that way on this computer but now it does not ask where to save the bookmark. I just saves it in the '
-
"SYST: Period 012 is not valid in financial year variant Z4"
Hi Iam getting this error "SYST: Period 012 is not valid in financial year variant Z4" in Asset accounting when using the shortend fiscal yr with 9 periods in 2010. Generated the period control OA84 for this variant Z4 but still getting the error.
-
How to manage graphic lines in two different panes
Hi All, I am working with one application that have two Jtree Visivle. There tree are visible in left and right side of a frame. Using panels I have put SplitPanes in these . Now my problem is to draw a line from left tree node to a right tree node.
-
Im new, and trying to set up the keyboard to logic studio.
i have read some parts of the manual, and its HUGE and it doesnt tell my how to set it up. i have a yamaha DGX-630-YPG-635 (if thats any help) and logic studio. i know this is vague. what cables do i need, what software do i need, what pages in the m