Every time i click on a link that is a pdf file, it downloads instead of opening. How do i uncheck this option?

I had to download a lot of pdf files and i checked the "do this everytime' box and now I can't seem to find the box to uncheck it.

Start Firefox in [[Safe Mode]] to check if one of the extensions is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).
*Don't make any changes on the Safe mode start window.
*https://support.mozilla.com/kb/Safe+Mode
*https://support.mozilla.com/kb/Troubleshooting+extensions+and+themes
Do a malware check with some malware scanning programs. 
You need to scan with all programs because each program detects different malware. 
Make sure that you update each program to get the latest version of their databases before doing a scan. 
 
* http://www.malwarebytes.org/mbam.php - Malwarebytes' Anti-Malware
* http://www.superantispyware.com/ - SuperAntispyware
* http://www.microsoft.com/windows/products/winfamily/defender/default.mspx - Windows Defender: Home Page
* http://www.safer-networking.org/en/index.html - Spybot Search & Destroy
* http://www.lavasoft.com/products/ad_aware_free.php - Ad-Aware Free
See also:
* "Spyware on Windows": http://kb.mozillazine.org/Popups_not_blocked

Similar Messages

Every time I click on a link in safari, an ad page pops up

Hello,
I have a MacBook Air (13-inch, Mid 2013) and I am using MacOsX Yosemite edition. A few hours ago something's happened to my safari and almost every time I click on a link, an ad opens up in a tab. When I search something from the address bar, it uses a search engine called http://thesmartsearch.net/ in stead ıf gooogle. Although, I set it back to google from preferences, it automatically goes back to this smartsearch engine. Also, streaming has slowed down, it feels like something is continuously running at the background and my fans are non-stop working right now. I'm scared if I have a virus or something. Could you help me solving this problem? Many thanks,
Sinem

There is no need to download anything to solve this problem. You may have installed a variant of the "VSearch" ad-injection malware. Follow Apple Support's instructions to remove it.
If you have trouble following those instructions, see below.
Malware is always changing to get around the defenses against it. This procedure works as of now, as far as I know. It may not work in the future. Anyone finding this comment a few days or more after it was posted should look for a more recent discussion, or start a new one.
The VSearch malware tries to hide itself by varying the names of the files it installs. To remove it, you must first identify the naming pattern.
Triple-click the line below on this page to select it, then copy the text to the Clipboard by pressing the key combination command-C:
/Library/LaunchDaemons
In the Finder, select
          Go ▹ Go to Folder...
from the menu bar and paste into the box that opens by pressing command-V. You won't see what you pasted because a line break is included. Press return.
A folder named "LaunchDaemons" may open. Look inside it for two files with names of the form
          com.something.daemon.plist
and
           com.something.helper.plist
Here something is a variable string of characters, which can be different in each case. So far it has always been a string of letters without punctuation, such as "cloud," "dot," "highway," "submarine," or "trusteddownloads." Sometimes it's a meaningless string such as "e8dec5ae7fc75c28" rather than a word. Sometimes the string is "apple," and then you must be especially careful not to delete the wrong files, because many built-in OS X files have similar names.
If you find these files, leave the LaunchDaemons folder open, and open the following folder in the same way:
/Library/LaunchAgents
In this folder, there may be a file named
          com.something.agent.plist
where the string something is the same as before.
If you feel confident that you've identified the above files, back up all data, then drag just those three files—nothing else—to the Trash. You may be prompted for your administrator login password. Close the Finder windows and restart the computer.
Don't delete the "LaunchAgents" or "LaunchDaemons" folder or anything else inside either one.
The malware is now permanently inactivated, as long as you never reinstall it. You can stop here if you like, or you can remove two remaining components for the sake of completeness.
Open this folder:
/Library/Application Support
If it has a subfolder named just
           something
where something is the same string you saw before, drag that subfolder to the Trash and close the window.
Don't delete the "Application Support" folder or anything else inside it.
Finally, in this folder:
/System/Library/Frameworks
there may an item named exactly
            v.framework
It's actually a folder, though it has a different icon than usual. This item always has the above name; it doesn't vary. Drag it to the Trash and close the window.
Don't delete the "Frameworks" folder or anything else inside it.
If you didn't find the files or you're not sure about the identification, post what you found.
If in doubt, or if you have no backups, change nothing at all.
The trouble may have started when you downloaded and ran an application called "MPlayerX." That's the name of a legitimate free movie player, but the name is also used fraudulently to distribute VSearch. If there is an item with that name in the Applications folder, delete it, and if you wish, replace it with the genuine article from mplayerx.org.
This trojan is often found on illegal websites that traffic in pirated content such as movies. If you, or anyone else who uses the computer, visit such sites and follow prompts to install software, you can expect more of the same, and worse, to follow. Never install any software that you downloaded from a bittorrent, or that was downloaded by someone else from an unknown source.
In the Security & Privacy pane of System Preferences, select the General tab. The radio button marked Anywhere should not be selected. If it is, click the lock icon to unlock the settings, then select one of the other buttons. After that, don't ignore a warning that you are about to run or install an application from an unknown developer.
Then, still in System Preferences, open the App Store or Software Update pane and check the box marked
          Install system data files and security updates (OS X 10.10 or later)
or
          Download updates automatically (OS X 10.9 or earlier)
if it's not already checked.

Every time i click on a link another random link pops up in a new window. Does this mean i have a virus on my mac?

every time i click on a link another random link pops up in a new window. Does this mean i have a virus on my mac?

No; it means that the computer has adware. Click here and follow the instructions, or if there’s a type of adware not covered by them on the computer, these ones. If you're willing to use a tool to remove it(you don't need to, but may find it easier), you can instead run Adware Medic; this link is a direct download.
(122523)

I get the following additional instance of Firefox almost every time I click on a link

Every time I click on a link in any Firefox window, one or two more Firefox windows pop open. Sometimes, it's a blank screen, other times I get 4 tabs with garbage. Tab 1 has the following address:
http://www.^þ!“Þ•øÀŽÑµo%1f'¬æ%28Ñ.ªgô/%C3%BDF%C3%B9%28%C6%92%C2%BA%C6%92N%E2%80%9C%C3%B8%E2%80%A21%C2%A9%E2%80%9D%C3%8F%C3%A7%C3%9B%3C%C2%A10%C3%92%C3%85%18%28CI
Tab 2 has this one:
http://www.ó»pì;”¬lkùy7=¢¾ñãðØ`¶6p%28jü~pyÕÚg™Ö%29a˜n%28šÅÀ`©.com/
Tab 3 has this one:
file:///C:/Documents%20and%20Settings/Michael%20Hinton/
Tab 4 has no address.
Any help appreciated!

Start Firefox in [[Safe Mode|Safe Mode]] to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).
*Do NOT click the Reset button on the Safe mode start window or otherwise make changes.
*https://support.mozilla.org/kb/Safe+Mode
*https://support.mozilla.org/kb/Troubleshooting+extensions+and+themes
Do a malware check with some malware scanning programs on the Windows computer. 
You need to scan with all programs because each program detects different malware.
Make sure that you update each program to get the latest version of their databases before doing a scan.
*Malwarebytes' Anti-Malware: http://www.malwarebytes.org/mbam.php
*SuperAntispyware: http://www.superantispyware.com/
*Microsoft Safety Scanner: http://www.microsoft.com/security/scanner/en-us/default.aspx
*Windows Defender: Home Page: http://www.microsoft.com/windows/products/winfamily/defender/default.mspx
*Spybot Search & Destroy: http://www.safer-networking.org/en/index.html
*Kasperky Free Security Scan: http://www.kaspersky.com/security-scan
You can also do a check for a rootkit infection with TDSSKiller.
*http://support.kaspersky.com/viruses/solutions?qid=208280684
See also:
*"Spyware on Windows": http://kb.mozillazine.org/Popups_not_blocked

I am getting a the same popup video every time I click on a link

Every time I click on a link I get the same video that pops up? Is there a setting or something to prevent this or do I have a more serious issue?

Clear Safari and restart the iPad.
Go to Settings>Safari>Clear History, Cookies and Data. Restart the iPad. Restart the iPad by holding down on the sleep button until the red slider appears and then slide to shut off. To power up hold the sleep button until the Apple logo appears and let go of the button.
Or quit Safari completely and reboot the iPad. Quit the app completely and restart the iPad. Go to the home screen first by tapping the home button. Double tap the home button and the task bar will appear with all of your recent/open apps displayed at the bottom. Tap and hold down on any app icon until it begins to wiggle. Tap the minus sign in the upper left corner of the app that you want to close. Tap the home button or anywhere above the task bar.
Reboot the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons.

Every time I click on a link from an email it opens two exact firefox browers.

Every time I click on a link from my emails it opens two exact firefox browers to that link. Not two tabs, two browers. How can I prevent this from happening.

Start Firefox in [[Safe Mode]] to check if one of the extensions is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).
* Don't make any changes on the Safe mode start window.
* https://support.mozilla.com/kb/Safe+Mode
* https://support.mozilla.com/kb/Troubleshooting+extensions+and+themes

How do I combine files, every time I click on the link "combine files", the answer I receive is a suscription window, I already have a monthly suscription!

How do I combine files, every time I click on the link "combine files", the answer I receive is a suscription window, I already have a monthly suscription!

A quick alternative to email.
Copy the files onto a USB drive. Make sure that "Ignore permissions on this drive" is set. (Get Info on the drive from Finder).
Then copy them from the drive to the destination user account.
Cheers,
Rodney

Every time I click on a link to download an app the itunes store starts opening and then crashes? I am using google chrome.

Every time I click on a link to download an app the itunes store starts opening and then crashes?
Iam using google chrome.

I believe this is a duplicate of an existing question, which has answers: https://support.mozilla.com/en-US/questions/749313
Thanks,
Dave

Block adverts appearing every time I click on a link?

How to block adverts appearing every time I click on a link? Whichever website I'm on, every time I click on any link, up to 5 new pages open trying to sell me something. Very annoying and time consuming to continually close them down. Any suggestions, please?

1. Use free AdwareMedic by clicking “Download ” from here
    http://www.adwaremedic.com/index.php
    Install , open, and run it by clicking “Scan for Adware” button   to remove adware.
    Once done, quit AdwareMedic by clicking AdwareMedic in the menu bar and selecting
    “Quit AdwareMedic”.
               or
    Remove the adware manually by following the “HowTo” from Apple.
    http://support.apple.com/en-us/HT203987
2. Safari > Preferences > Extensions
     Turn those off and relaunch Safari to test .
     Turn those on one by one and test.

I currently use a iMac OS X 10.6.8 and I cannot open iPhoto. Every time I click on iPhoto the coloured wheel comes up and lets me go no further, leaving me with no other option but to force quit the application. HELP!!

i currently use a iMac OS X 10.6.8 and I cannot open iPhoto. Every time I click on iPhoto the coloured wheel comes up and lets me go no further, leaving me with no other option but to force quit the application.
it is showing all my existing photos but will not let me click on any of them, nor will it allow me to import any new photos into iPhoto.
I am really worried that I cannot access all of my photos and even more worried as I need to back them up!!
HELP!!

Try repair the Library:
Option 1
Back Up and try rebuild the library: hold down the command and option (or alt) keys while launching iPhoto. Use the resulting dialogue to rebuild. Choose to Repair Database. If that doesn't help, then try again, this time using Rebuild Database.
If that fails:
Option 2
Download iPhoto Library Manager and use its rebuild function. (In early versions of Library Manager it's the File -> Rebuild command. In later versions it's under the Library menu.)
This will create an entirely new library. It will then copy (or try to) your photos and all the associated metadata and versions to this new Library, and arrange it as close as it can to what you had in the damaged Library. It does this based on information it finds in the iPhoto sharing mechanism - but that means that things not shared won't be there, so no slideshows, books or calendars, for instance - but it should get all your events, albums and keywords, faces and places back.
Because this process creates an entirely new library and leaves your old one untouched, it is non-destructive, and if you're not happy with the results you can simply return to your old one.
Regards
TD

Saving a Pages document: when I first save a pages document it saves and I don't know where it goes or what its name is. I want to be asked every time I save a pages document what to name it and where to save it. How do I set this preference?

Saving a Pages document: when I first save a pages document it saves and I don't know where it goes or what its name is. I want to be asked every time I save a pages document what to name it and where to save it. How do I set this preference?

I'll guess that you've used a page layout document & pasting created a text box. You can add more pages & create linked text boxes, but I think you'd be better of using a word processing document. In word processing documents there is a basic text layer & additional pages will be created as needed to fit the text. Take a look at the toolbar of your document. If it says "sections" for the +page icon it's a word processing document, if it says "pages" it's a page layout document.

Often when I do a search and then click on the link I am redirected to a fake or phishing website. How can I stop this? Thank you!

Often when I do a search and then click on the link I am redirected to a fake or phishing website. How can I stop this? Thank you!

Usually you would get to a phishing site directly by mistyping, or from the search itself.
You can avoid a lot of phishing sites with the following:
'''Tools > Options > Security''' 
''Known attack sites can be blocked here, uses information reported to Firefox and to Google.'' 
[x] Warn me when sites try to install add-ons 
[x] Block reported attack sites 
[x] Block reported web forgeries
Having a good '''hosts''' file on your system can protect your entire system cross-application and all browsers and all your Firefox profiles against a lot malware. The '''hosts''' file must coded for www.example.com, example.com, anything.example.com -- '''Adblock Plus''' is more generic and can do more with less coding. See links below.
'''More information:''' on extensions and keyword shortcuts
* [https://addons.mozilla.org/en-US/firefox/addon/adblock-plus/ Adblock Plus :: Add-ons for Firefox]
* [http://adblockplus.org/en/filters#basic Writing Adblock Plus filters]
* [http://www.siteadvisor.com/ McAfee SiteAdvisor Software -- Website Safety Ratings and Secure Search]
* [https://addons.mozilla.org/en-US/firefox/addon/wot-safe-browsing-tool/ Web of Trust - Safe Browsing Tool :: Add-ons for Firefox]
* [http://winhelp2002.mvps.org/hosts.htm Blocking Unwanted Parasites with a Hosts File]
* [http://userstyles.org/styles/42848 Google - Highlight harmful site alert - Themes and Skins for www.google - userstyles.org]
* [http://kb.mozillazine.org/Problematic_extensions Problematic extensions - MozillaZine Knowledge Base] (McAfee Site Advisor is listed as problematic, read information)
* My notes on extensions -- http://dmcritchie.mvps.org/firefox/firefox.htm#ext_table
* [http://dmcritchie.mvps.org/firefox/kws.htm Firefox Keyword Shortcuts] (and bookmarklets)
Just so you don't miss important information about Adblock Plus, be aware that it does nothing by itself -- it needs filters. Be sure to install the "EasyList (US)" filter subscription.
In your google search settings (preferences), you can filter adult content, but that is not phishing
* http://www.google.com/preferences?complete=0&hl=en
Phishing protection comes from your browser using collected phishing data -- not from the Google search itself where you might see a warning.
* (Google Chrome) http://www.google.com/support/chrome/bin/answer.py?answer=99020
* (Firefox) already covered what you need to set in security options
more
http://googleblog.blogspot.com/2011/06/ensuring-your-information-is-safe.html
''corrected to read Tools > Options > Security''

I am having trouble downloading purchased songs to my iphone. I keep getting an error message that the song could not be downloaded. Why? How do I fix this?

I am having trouble downloading purchased songs to my iphone. I keep getting an error message that the song could not be downloaded. Why? How do I fix this?

Hello Dawnellk,
Thanks for using Apple Support Communities.
For more information on this, take a look at:
Downloading past purchases from the iTunes Store, App Store, and iBooks Store
http://support.apple.com/kb/ht2519
Previous purchases may be unavailable if they have been refunded or are no longer on the iTunes Store.
Best of luck,
Mario

Everytime i try and download any apps i get an error message telling me that part of the file seems to be corrupted. How do i resolve this issue

Everytime i try and download any apps i get an error message telling me that part of the file seems to be corrupted. How do i resolve this issue

Could be.
This may be hard to believe, but I think my problem was that the built-in WiFi adapter on my HP desktop had
gotten flaky. I switched to a Buffalo USB WiFi and the problem immediately disappeared. I never saw any errors, etc. from the Ralink adapter. Strange. Might try another type of connection to the Internet.

Hangs every time I click on a link

It appears that every time I clicked a link in Firefox, it would just hang. It didn't matter which website I was going to, the second I clicked on something, it would hang. I even tried to ask a question about it here using Firefox and it hung when I clicked the "submit" button. This is my 57934th attempt to ask this question

Try running Firefox in [[Safe Mode]]. If it functions properly in that configuration, then one of your add-ons is the culprit.
Also, if you have some kind of security software installed which scans links like AVG Safe Search, AVG Link Scanner, McAfee Secure Search, McAfee Site Advisor, or some other kind of anti-phishing tool, try disabling it.

Every time i click on a link that is a pdf file, it downloads instead of opening. How do i uncheck this option?

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