Every time I click on a link to download an app the itunes store starts opening and then crashes? I am using google chrome.

Every time I click on a link to download an app the itunes store starts opening and then crashes?
Iam using google chrome.

I believe this is a duplicate of an existing question, which has answers: https://support.mozilla.com/en-US/questions/749313
Thanks,
Dave

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I just starting getting 2 windows opened every time I click on a link from email one is the link and the other is home page is there a way to correct this

when I receive a email and I click on a link to open it in my I receive one window with the Google start page and another goes to the link that I clicked on. Is there a way to fix this so it only goes to the link that I click on instead of opening 2 windows

Start Firefox in [[Safe Mode]] to check if one of the extensions is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).
* Don't make any changes on the Safe mode start window.
* https://support.mozilla.com/kb/Safe+Mode
* https://support.mozilla.com/kb/Troubleshooting+extensions+and+themes

I keep trying to buy a song on the itunes store but every time I enter my apple id it says "Cannot connect to iTunes store" help please!

I keep trying to buy a song on the itunes store but every time I enter my apple id it says "Cannot connect to iTunes store" help please!

Hello seth53,
Thanks for using Apple Support Communities.
For more information on this, take a look at:
Can't connect to the iTunes Store
http://support.apple.com/kb/ts1368
Best of luck,
Mario

Every time I click on a link in safari, an ad page pops up

Hello,
I have a MacBook Air (13-inch, Mid 2013) and I am using MacOsX Yosemite edition. A few hours ago something's happened to my safari and almost every time I click on a link, an ad opens up in a tab. When I search something from the address bar, it uses a search engine called http://thesmartsearch.net/ in stead ıf gooogle. Although, I set it back to google from preferences, it automatically goes back to this smartsearch engine. Also, streaming has slowed down, it feels like something is continuously running at the background and my fans are non-stop working right now. I'm scared if I have a virus or something. Could you help me solving this problem? Many thanks,
Sinem

There is no need to download anything to solve this problem. You may have installed a variant of the "VSearch" ad-injection malware. Follow Apple Support's instructions to remove it.
If you have trouble following those instructions, see below.
Malware is always changing to get around the defenses against it. This procedure works as of now, as far as I know. It may not work in the future. Anyone finding this comment a few days or more after it was posted should look for a more recent discussion, or start a new one.
The VSearch malware tries to hide itself by varying the names of the files it installs. To remove it, you must first identify the naming pattern.
Triple-click the line below on this page to select it, then copy the text to the Clipboard by pressing the key combination command-C:
/Library/LaunchDaemons
In the Finder, select
          Go ▹ Go to Folder...
from the menu bar and paste into the box that opens by pressing command-V. You won't see what you pasted because a line break is included. Press return.
A folder named "LaunchDaemons" may open. Look inside it for two files with names of the form
          com.something.daemon.plist
and
           com.something.helper.plist
Here something is a variable string of characters, which can be different in each case. So far it has always been a string of letters without punctuation, such as "cloud," "dot," "highway," "submarine," or "trusteddownloads." Sometimes it's a meaningless string such as "e8dec5ae7fc75c28" rather than a word. Sometimes the string is "apple," and then you must be especially careful not to delete the wrong files, because many built-in OS X files have similar names.
If you find these files, leave the LaunchDaemons folder open, and open the following folder in the same way:
/Library/LaunchAgents
In this folder, there may be a file named
          com.something.agent.plist
where the string something is the same as before.
If you feel confident that you've identified the above files, back up all data, then drag just those three files—nothing else—to the Trash. You may be prompted for your administrator login password. Close the Finder windows and restart the computer.
Don't delete the "LaunchAgents" or "LaunchDaemons" folder or anything else inside either one.
The malware is now permanently inactivated, as long as you never reinstall it. You can stop here if you like, or you can remove two remaining components for the sake of completeness.
Open this folder:
/Library/Application Support
If it has a subfolder named just
           something
where something is the same string you saw before, drag that subfolder to the Trash and close the window.
Don't delete the "Application Support" folder or anything else inside it.
Finally, in this folder:
/System/Library/Frameworks
there may an item named exactly
            v.framework
It's actually a folder, though it has a different icon than usual. This item always has the above name; it doesn't vary. Drag it to the Trash and close the window.
Don't delete the "Frameworks" folder or anything else inside it.
If you didn't find the files or you're not sure about the identification, post what you found.
If in doubt, or if you have no backups, change nothing at all.
The trouble may have started when you downloaded and ran an application called "MPlayerX." That's the name of a legitimate free movie player, but the name is also used fraudulently to distribute VSearch. If there is an item with that name in the Applications folder, delete it, and if you wish, replace it with the genuine article from mplayerx.org.
This trojan is often found on illegal websites that traffic in pirated content such as movies. If you, or anyone else who uses the computer, visit such sites and follow prompts to install software, you can expect more of the same, and worse, to follow. Never install any software that you downloaded from a bittorrent, or that was downloaded by someone else from an unknown source.
In the Security & Privacy pane of System Preferences, select the General tab. The radio button marked Anywhere should not be selected. If it is, click the lock icon to unlock the settings, then select one of the other buttons. After that, don't ignore a warning that you are about to run or install an application from an unknown developer.
Then, still in System Preferences, open the App Store or Software Update pane and check the box marked
          Install system data files and security updates (OS X 10.10 or later)
or
          Download updates automatically (OS X 10.9 or earlier)
if it's not already checked.

Every time i click on a link another random link pops up in a new window. Does this mean i have a virus on my mac?

every time i click on a link another random link pops up in a new window. Does this mean i have a virus on my mac?

No; it means that the computer has adware. Click here and follow the instructions, or if there’s a type of adware not covered by them on the computer, these ones. If you're willing to use a tool to remove it(you don't need to, but may find it easier), you can instead run Adware Medic; this link is a direct download.
(122523)

I get the following additional instance of Firefox almost every time I click on a link

Every time I click on a link in any Firefox window, one or two more Firefox windows pop open. Sometimes, it's a blank screen, other times I get 4 tabs with garbage. Tab 1 has the following address:
http://www.^þ!“Þ•øÀŽÑµo%1f'¬æ%28Ñ.ªgô/%C3%BDF%C3%B9%28%C6%92%C2%BA%C6%92N%E2%80%9C%C3%B8%E2%80%A21%C2%A9%E2%80%9D%C3%8F%C3%A7%C3%9B%3C%C2%A10%C3%92%C3%85%18%28CI
Tab 2 has this one:
http://www.ó»pì;”¬lkùy7=¢¾ñãðØ`¶6p%28jü~pyÕÚg™Ö%29a˜n%28šÅÀ`©.com/
Tab 3 has this one:
file:///C:/Documents%20and%20Settings/Michael%20Hinton/
Tab 4 has no address.
Any help appreciated!

Start Firefox in [[Safe Mode|Safe Mode]] to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).
*Do NOT click the Reset button on the Safe mode start window or otherwise make changes.
*https://support.mozilla.org/kb/Safe+Mode
*https://support.mozilla.org/kb/Troubleshooting+extensions+and+themes
Do a malware check with some malware scanning programs on the Windows computer. 
You need to scan with all programs because each program detects different malware.
Make sure that you update each program to get the latest version of their databases before doing a scan.
*Malwarebytes' Anti-Malware: http://www.malwarebytes.org/mbam.php
*SuperAntispyware: http://www.superantispyware.com/
*Microsoft Safety Scanner: http://www.microsoft.com/security/scanner/en-us/default.aspx
*Windows Defender: Home Page: http://www.microsoft.com/windows/products/winfamily/defender/default.mspx
*Spybot Search & Destroy: http://www.safer-networking.org/en/index.html
*Kasperky Free Security Scan: http://www.kaspersky.com/security-scan
You can also do a check for a rootkit infection with TDSSKiller.
*http://support.kaspersky.com/viruses/solutions?qid=208280684
See also:
*"Spyware on Windows": http://kb.mozillazine.org/Popups_not_blocked

Block adverts appearing every time I click on a link?

How to block adverts appearing every time I click on a link? Whichever website I'm on, every time I click on any link, up to 5 new pages open trying to sell me something. Very annoying and time consuming to continually close them down. Any suggestions, please?

1. Use free AdwareMedic by clicking “Download ” from here
    http://www.adwaremedic.com/index.php
    Install , open, and run it by clicking “Scan for Adware” button   to remove adware.
    Once done, quit AdwareMedic by clicking AdwareMedic in the menu bar and selecting
    “Quit AdwareMedic”.
               or
    Remove the adware manually by following the “HowTo” from Apple.
    http://support.apple.com/en-us/HT203987
2. Safari > Preferences > Extensions
     Turn those off and relaunch Safari to test .
     Turn those on one by one and test.

I am getting a the same popup video every time I click on a link

Every time I click on a link I get the same video that pops up? Is there a setting or something to prevent this or do I have a more serious issue?

Clear Safari and restart the iPad.
Go to Settings>Safari>Clear History, Cookies and Data. Restart the iPad. Restart the iPad by holding down on the sleep button until the red slider appears and then slide to shut off. To power up hold the sleep button until the Apple logo appears and let go of the button.
Or quit Safari completely and reboot the iPad. Quit the app completely and restart the iPad. Go to the home screen first by tapping the home button. Double tap the home button and the task bar will appear with all of your recent/open apps displayed at the bottom. Tap and hold down on any app icon until it begins to wiggle. Tap the minus sign in the upper left corner of the app that you want to close. Tap the home button or anywhere above the task bar.
Reboot the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons.

Every time I click on a link from an email it opens two exact firefox browers.

Every time I click on a link from my emails it opens two exact firefox browers to that link. Not two tabs, two browers. How can I prevent this from happening.

Start Firefox in [[Safe Mode]] to check if one of the extensions is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).
* Don't make any changes on the Safe mode start window.
* https://support.mozilla.com/kb/Safe+Mode
* https://support.mozilla.com/kb/Troubleshooting+extensions+and+themes

My itunes wont go in?, every time I click into it it says that this copy of itunes is corrupted and to reinstal! does this mean i've lost all my apps and music?!

My itunes wont go in?, every time I click into it it says that this copy of itunes is corrupted and to reinstal! does this mean i've lost all my apps and music?!

No, you media like apps and music should be OK. For the problem see:
Trouble installing iTunes or QuickTime for Windows

Every time I click on Safari nothing happens (macbook pro). Could it possibly be open in a hidden window? I have force quit, tried to reopen, tried to open in finder...nothing is working for me. Thanks, A

Every time I click on Safari nothing happens (macbook pro). Could it possibly be open in a hidden window? I have force quit, tried to reopen, tried to open in finder...nothing is working for me. Thanks, A

Hi vaqban,
If you are having an issue with Safari not launching you may want to troubleshoot using the steps in the following article -
Mac OS X: How to troubleshoot a software issue
http://support.apple.com/kb/HT1199
Thanks for using Apple Support Communities.
Best,
Brett L

My iTunes isn't playing a movie, how do I fix it? I've rented a movie from iTunes on my PC but every time i try to play it, a notification appears saying that iTunes has stopped working and it closes the program.

I've rented a movie from iTunes on my PC but every time i try to play it, a notification appears saying that iTunes has stopped working and it closes the program...how do I fix this???

Try the following user tip:
iTunes for Windows 10.7.0.21: "iTunes has stopped working" error messages when playing videos, video podcasts, movies and TV shows

I just downloaded the new update for itunes and the itunes store wont open up it is taking a long time it still hasnt loaded since 5pm

i just downloaded the new update for itunes and the itunes store wont open up it is taking a long time it still hasnt loaded since 5pm, i also cant sighn in either it just keeps on saying accessing itunes....

Close your iTunes,
Go to command Prompt -
(Win 7/Vista) - START/ALL PROGRAMS/ACCESSORIES, right mouse click "Command Prompt", choose "Run as Administrator".
(Win XP SP2 & above) - START/ALL PROGRAMS/ACCESSORIES/Command Prompt
In the "Command Prompt" screen, type in
netsh winsock reset
Hit "ENTER" key
Restart your computer.
If you do get a prompt after restart windows to remap LSP, just click NO.
Now launch your iTunes and see if it is working now.
If you are still having these type of problems after trying the winsock reset, refer to this article to identify which software in your system is inserting LSP:
iTunes 10.5 for Windows: May see performance issues and blank iTunes Store
http://support.apple.com/kb/TS4123?viewlocale=en_US

I have created an apple id on my pc but when i'm trying to download free apps from itunes store it's asking for credit card information which i don't have, that's why i went through apple support there i found "if you don't have credit card then click on

I have created an apple id on my pc but when i'm trying to download free apps from itunes store it's asking for credit card information which i don't have, that's why i went through apple support there i found "if you don't have credit card then click on none option but the problem is there isn't any none option so plzzzz some help me?

If you have an existing ID, & you don't want to use a credit card, you'll have to redeem an iTunes gift card. If you don't want to do that, you'll have to create a new ID by following the directions here, EXACTLY:
http://support.apple.com/kb/ht2534

I've downloaded movies from the iTunes store to my iPad but when I want to play them, I get the message... iTunes Store Terms and Conditions but when I follow the link it still doesn't let me play my movies. What am I doing wrong?

I've downloaded movies from the iTunes store to my iPad but when I want to play them, I get the message... iTunes Store Terms and Conditions... but when I follow the link it still doesn't let me play my movies. What am I doing wrong?

Easy maybe, but a lot of users are used to playing the movies in iTunes on their computers so that is the first place they turn to on the iPad.
Enjoy the show!

Every time I click on a link to download an app the itunes store starts opening and then crashes? I am using google chrome.

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