Every time I close iTunes: "iTunes has stopped working"

Every time I close iTunes, I get the message, "iTunes has stopped working" and "windows is searching for a solution". While this does not cause any problems with using iTunes, it's getting very annoying. I also get the same message when I close Windows Media Player and Adobe Digital Editions.
Ever since I started receiving this message (many many months ago), I've upgraded iTunes several times, but it doesn't fix this problem.
Does anyone know what is going on and how I can fix it?
Thanks!

Hi there isaacariah,
I would recommend taking a look at the troubleshooting steps found in the article below.
iTunes for Windows Vista, Windows 7, or Windows 8: Fix unexpected quits or launch issueshttp://support.apple.com/kb/ts1717
-Griff W.

Similar Messages

  • Itunes store has stopped working On windows 8

    with the most recent update of iTunes (2015, 12.1.1.4- or even later) The iTunes store has stopped working. Every time I open it a window pops up saying "ITunes has stopped working" and then I am forced to close the program and can't get back on it. I own a PC with windows 8. Previously I've never had this issue before. Even when I open ITunes in SAFE MODE the same window still pops up with "ITunes has stopped working'. What is happening and how can I fix this issue?

    Greetings Willyme,
    As someone who uses iTunes just about every day, I know I would be unhappy with things if I could not get it to launch. Let's see if we can get you back up and running. I would suggest that you troubleshoot using the steps in this article - 
    iTunes for Windows Vista, Windows 7, or Windows 8: Fix unexpected quits or launch issues - Apple Support
    Thanks for using Apple Support Communities.
    Be well,
    Brett L 

  • I keep getting this pop up message while in iTunes -- MobileDeviceHelper has stopped working -- How do I get it to stop?

    I keep getting this pop up message while in ITunes -- MobileDeviceHelper has stopped working -- How can I get it to stop?

    See Troubleshooting issues with iTunes for Windows updates.
    tt2

  • Itunes 10 has stopped working Vista

    Hi,
    I've been having a problem with my itunes for the last month or so...
    Whenever I try to open itunes, it comes up with the "itunes has stopped working" message and won't open.  This is the problem data I found. 
    Problem Event Name: APPCRASH
    Application Name: iTunes.exe
    Application Version: 10.2.2.14
    Application Timestamp: 4db7cd2f
    Fault Module Name: ntdll.dll
    Fault Module Version: 6.0.6002.18327
    Fault Module Timestamp: 4cb73436
    Exception Code: 80000002
    Exception Offset: 00074e56
    OS Version: 6.0.6002.2.2.0.768.3
    Locale ID: 1033
    Additional Information 1: 3d60
    Additional Information 2: 8e2b6eead64a7a754a6fc793d6612a03
    Additional Information 3: 6cb9
    Additional Information 4: ab15448701e8c75244e4a9d8e51c4db1
    I have a Sony Vaio NR series laptop, I've done multiple virus checks, reinstalls and nothing seems to work.  Any help would be GREATLY appreciated.  Please let me know if there is anything else you need to help me with this.  Thanks for taking the time to help.

    THANK YOU SOOOOOOOOOOO MUCH!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!  That worked!  I had just done a regular uninstall and then reinstall of iTunes without uninstalling the other components.  You are awesome!  I'm so excited to have my iTunes back!!!  Thanks again!  I really appreciate your help! 

  • Why can't I open iTune Store on my PC?   When I click on the iTunes Store box, I get the message that the iTunes Store has stopped working.  This happens everytime.  What is wrong with my download?

    My PC is running Windows 7.  I have downloaded the new OS Version for iTunes onto the computer.  It all works fine from the iPod Touch, but when I click the block for the iTunes Store, I get the message that "iTunes has stopped working".  What is wrong? How can I fix it so I can purchase from the store on my PC instead of having to use the small keyboard on the iPod Touch?

    There's an issue currently that a lot of us are experiencing in that we all get the error message "iTunes is currently unavailable; please try later"
    It's an issue with Apple and we're awaiting an update re this
    I've posted a topic in regards to this after having a long conversation with Apple support this morning and will be receiving a call from their tech team tomorrow to run through it further
    As it stands iTunes cannot be accessed via ATV's and nor can it be streamed via AirPlay from iTunes to the ATV
    However I can access all films/iCloud content via my Mac Mini with no issues!

  • Automatically add to itunes folder has stopped working

    Possibly since the recent update to itunes 10.2.1, the automatically add to itunes folder has stopped doing anything. I put music in it and then run itunes. The music stays in that folder and isn't added to the library. Has this feature been disabled? Am I missing something? Previously was working absolutely fine.

    Hi, welcome to Apple Discussions.
    It still works for me. Double check that your "iTunes Media" folder in preferences matches the folder containing the *Automatically add to iTunes* folder in question. Failing that there could be a permissions problem. Make sure both your account (or Everyone) and SYSTEM have full access to the iTunes folder and all objects below it.
    tt2

  • Every time i close my itunes it erases all my music from the application, all the music is still in the itunes folder but i have to reload my music to itunes every time i turn on my computer. is there any way to keep from having to do this?

    i am looking for a solution to this problem so i can use itunes faster and more conveniently instead of having to completely reload all my data into itunes EVERY time i open it up.

    Would you rather upgrade to windows 8, BlackBerry or Android phones? Do you honestly think those don't have problems?
    You waited a lot and chose to buy an early production model. Mistakes happen all the time a factory retools and workers relearn new skills necessary to keep US happy.
    Exercise your rights.... Send it back for a new one. 
    In any case, I feel your frustration. Btw, I love Apple but use a Blackberry

  • My iTunes store has stopped working whenever I open it up.

    This is the information I have from it. What is KERNELBASE.dll?
    Faulting Application Path: C:\Program Files (x86)\iTunes\iTunes.exe
    Problem signature
    Extra information about the problem
    Bucket ID: 2904540335Problem Event Name: APPCRASH
    Application Name: iTunes.exe
    Application Version: 10.6.1.7
    Application Timestamp: 4f71aced
    Fault Module Name: KERNELBASE.dll
    Fault Module Version: 6.1.7601.17651
    Fault Module Timestamp: 4e211319
    Exception Code: 80000003
    Exception Offset: 0001280c
    OS Version: 6.1.7601.2.1.0.768.3
    Locale ID: 1033
    Additional Information 1: 0a9e
    Additional Information 2: 0a9e372d3b4ad19135b953a78882e789
    Additional Information 3: 0a9e
    Additional Information 4: 0a9e372d3b4ad19135b953a78882e789

    Hi ...
    Try reinstalling iTunes >  http://www.apple.com/itunes/
    If that doesn't help, try here >  iTunes for Windows: Gathering and using iTunes Diagnostics
    and here > Tunes for Windows: Network Connectivity Tests

  • My Itunes program has stopped working. Message:An onknown problem has occurred (-42032) - what can I do? Björn

    Hi
    My Itunes program goes down - tried to reeinstall but I does not help. I get the message: An unknown problem has occurred (-42031)
    What can I do?
    Björn

    If your iTunes is up to date, remove the SC Info folder.

  • HT3832 The "Automatically Add To iTunes" functionality has stopped working. Any troubleshooting recommendations

    When adding video content to my "Automatically Add to iTunes" folder, the material doesn't transfer into itunes.  There hasn't been any major changes in the system but no transfers have occured in several weeks.  The video files just sit in the add to itunes folder.

    Hi, welcome to Apple Discussions.
    It still works for me. Double check that your "iTunes Media" folder in preferences matches the folder containing the *Automatically add to iTunes* folder in question. Failing that there could be a permissions problem. Make sure both your account (or Everyone) and SYSTEM have full access to the iTunes folder and all objects below it.
    tt2

  • I get many times in safari( webkit2webprocess.exe has stopped working) why?

    How can i solve this problem?

    Uninstall Safari and reinstall:
    Safari 5.1.7 for Windows - Support - Apple
    If this doesn't work, I suggest migrating to a different browser given that: Farewell Windows Safari, as Apple excludes its homegrown browser ...

  • TS1424 Itunes error message on Windows 8:  Itunes has stopped working, then slams off the program!  Help??

    I cannot get my new Windows 8 computer to connect to Itunes store!  It shuts off Itunes every time, just saying the program has stopped working
    Any suggestions?

    I had this exact same problem.  I found this fix and it worked for me. 
    Step 1:
    Browse to C:\Program Files (x86)\Common Files\Apple\Apple Application Support and copy the filen named QTMovieWin.dll. 
    Step 2:
    Browse and past that file into C:\Program Files (x86)\iTunes.
    Hope this helps you.  I wish I could remember where I saw this originally so I could thank them.
    Good Luck.
    Anthony

  • "Sound Blaster Control Panel has stopped working" upon launch - (Sound Blaster Z)

    I can't load the Sound Blaster Z Control Panel. I get this error every time:
    "Sound Blaster Control Panel has stopped working."
    I have windows 7 x64 and a fresh install of SBZ_CD_L13_1_00_28 for my Sound Blaster Z.
    Faulting application name: SBZ.exe,
    version: 2.15.4.0,
    time stamp: 0x5473000d
    Faulting module name: KERNELBASE.dll,
    version: 6.1.7601.18409,
    time stamp: 0x53159a86
    Exception code: 0xe0434f4d
    Fault offset: 0x0000c42d
    Faulting process id: 0x%9
    Faulting application start time: 0x%10
    Faulting application path: %11
    Faulting module path: %12
    Report Id: %13
    System
    Provider
    [ Name]
    Application Error
    EventID
    1000
    [ Qualifiers]
    0
    Level
    2
    Task
    100
    Keywords
    0x80000000000000
    TimeCreated
    [ SystemTime]
    2015-03-14T14:36:43.000000000Z
    EventRecordID
    29541
    Channel
    Application
    Computer
    Arin-PC
    Security
    EventData
    SBZ.exe
    2.15.4.0
    5473000d
    KERNELBASE.dll
    6.1.7601.18409
    53159a86
    e0434f4d
    0000c42d

    Originally Posted by dinopkk
    Hi Arin, did you try step 9 of the first link to repair your installation of Windows? Here is the link that tells us how to repair Windows 7 with the startup repair.
    I haven't yet. I'll dust off the old CD-Rom drive and plug it in to give this a try.
    Thank you!

  • What is this : "Firefox has stopped working Window is chcking for a solution to the program"

    I am Using Mozila 3.6.3 , I am so happy with this version. But Many times it show error
    "Firefox has stopped working
    Window is checking for a solution to the program"
    and then it show
    ""Firefox has stopped working
    A problem caused the program to stop working correctly. Windows will close the program and notify you if a solution is Available."
    | Close Program |"
    How i solved out it

    Your Firefox 3.6 is apparently crashing or hanging.
    Firefox 3.6 is no longer supported and is not secure, so you are increasing the risks to your computer and personal data. It is probably a good time to upgrade to Firefox 14 from http://www.mozilla.org/en-US/firefox/all.html
    Do not use any option from Windows or firefox that offers to remove personal data (because that destroys bookmarks, passwords and settings). If you have problems once you install a recent version you may neeed to look at
    * [[Firefox crashes - Troubleshoot, prevent and get help fixing crashes]]

  • My iTunes isn't playing a movie, how do I fix it? I've rented a movie from iTunes on my PC but every time i try to play it, a notification appears saying that iTunes has stopped working and it closes the program.

    I've rented a movie from iTunes on my PC but every time i try to play it, a notification appears saying that iTunes has stopped working and it closes the program...how do I fix this???

    Try the following user tip:
    iTunes for Windows 10.7.0.21: "iTunes has stopped working" error messages when playing videos, video podcasts, movies and TV shows

  • TS3297 Every time I go to the itunes store, i get a message saying Itunes has stopped working and must close  Problem Event Name:     APPCRASH

    Every time I go to the itunes store, I get the pop up "Itunes has stopped working and must close"
    Under Details are : Problem Event Name:  APPCRASH

    Hello, Hal R. 
    Thank you for the question.  Try the steps in the article below as they may help with the issue that you are experiencing with iTunes becoming unresponsive or unexpectedly closing. 
    iTunes for Windows: Troubleshooting unexpected quits, freezes, or launch issues
    http://support.apple.com/kb/TS1717
    Cheers,
    Jason H.

Maybe you are looking for

  • E-mail generation for errors in FEBA or FEBAN

    Hello, Is it possible to send an e-mail when the bank statement is posted in SAP through FF.5 and the statement resulted in errors that would eventually needs to be corrected in FEBA or FEBAN ? Thanks, Raja.

  • Where do we find the apache plugin?

    We have a complete 9.2 platform installation and an alsb2.5 installation as well. Docs(http://e-docs.bea.com/wls/docs92/plugins/apache.html) say that the plugins can be found in: WL_HOME/weblogic90/server/plugin However in our installations there is

  • FailSafe & NT permissions (non-administrator)

    We are installing Oracle on clustered NT 4 servers & would like to give our DBAs the ability to use FailSafe Manager without having to have an NT adminstrator log on for them. It is not permissible for us to grant them Local Administrator accounts on

  • Network account logins hang and spinning ball in Mavericks

    Hello, All of a sudden on Monday, 11/3/14, I started getting reports from Mac users that they were running into the spinning ball of death (SBOD) during login. The Macs in question are all running OS X 10.9 (between 10.9.3 and 10.9.5), and bound to a

  • Inbound Idoc Testing File Template

    Hello friends, Could any one guide me in preparing the Test file for testing Inbound IDOC (message type: ACC_DOCUMENT) and (basic type: Acc_Document01). Only these are the 4 segments I am going to use. E1BPACHE09 E1BPACGL09 E1BPACAR09 E1BPACCR09 Basi