Every time I close iTunes: "iTunes has stopped working"
Every time I close iTunes, I get the message, "iTunes has stopped working" and "windows is searching for a solution". While this does not cause any problems with using iTunes, it's getting very annoying. I also get the same message when I close Windows Media Player and Adobe Digital Editions.
Ever since I started receiving this message (many many months ago), I've upgraded iTunes several times, but it doesn't fix this problem.
Does anyone know what is going on and how I can fix it?
Thanks!
Hi there isaacariah,
I would recommend taking a look at the troubleshooting steps found in the article below.
iTunes for Windows Vista, Windows 7, or Windows 8: Fix unexpected quits or launch issueshttp://support.apple.com/kb/ts1717
-Griff W.
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Itunes store has stopped working On windows 8
with the most recent update of iTunes (2015, 12.1.1.4- or even later) The iTunes store has stopped working. Every time I open it a window pops up saying "ITunes has stopped working" and then I am forced to close the program and can't get back on it. I own a PC with windows 8. Previously I've never had this issue before. Even when I open ITunes in SAFE MODE the same window still pops up with "ITunes has stopped working'. What is happening and how can I fix this issue?
Greetings Willyme,
As someone who uses iTunes just about every day, I know I would be unhappy with things if I could not get it to launch. Let's see if we can get you back up and running. I would suggest that you troubleshoot using the steps in this article -
iTunes for Windows Vista, Windows 7, or Windows 8: Fix unexpected quits or launch issues - Apple Support
Thanks for using Apple Support Communities.
Be well,
Brett L -
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See Troubleshooting issues with iTunes for Windows updates.
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Itunes 10 has stopped working Vista
Hi,
I've been having a problem with my itunes for the last month or so...
Whenever I try to open itunes, it comes up with the "itunes has stopped working" message and won't open. This is the problem data I found.
Problem Event Name: APPCRASH
Application Name: iTunes.exe
Application Version: 10.2.2.14
Application Timestamp: 4db7cd2f
Fault Module Name: ntdll.dll
Fault Module Version: 6.0.6002.18327
Fault Module Timestamp: 4cb73436
Exception Code: 80000002
Exception Offset: 00074e56
OS Version: 6.0.6002.2.2.0.768.3
Locale ID: 1033
Additional Information 1: 3d60
Additional Information 2: 8e2b6eead64a7a754a6fc793d6612a03
Additional Information 3: 6cb9
Additional Information 4: ab15448701e8c75244e4a9d8e51c4db1
I have a Sony Vaio NR series laptop, I've done multiple virus checks, reinstalls and nothing seems to work. Any help would be GREATLY appreciated. Please let me know if there is anything else you need to help me with this. Thanks for taking the time to help.THANK YOU SOOOOOOOOOOO MUCH!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! That worked! I had just done a regular uninstall and then reinstall of iTunes without uninstalling the other components. You are awesome! I'm so excited to have my iTunes back!!! Thanks again! I really appreciate your help!
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My PC is running Windows 7. I have downloaded the new OS Version for iTunes onto the computer. It all works fine from the iPod Touch, but when I click the block for the iTunes Store, I get the message that "iTunes has stopped working". What is wrong? How can I fix it so I can purchase from the store on my PC instead of having to use the small keyboard on the iPod Touch?
There's an issue currently that a lot of us are experiencing in that we all get the error message "iTunes is currently unavailable; please try later"
It's an issue with Apple and we're awaiting an update re this
I've posted a topic in regards to this after having a long conversation with Apple support this morning and will be receiving a call from their tech team tomorrow to run through it further
As it stands iTunes cannot be accessed via ATV's and nor can it be streamed via AirPlay from iTunes to the ATV
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Automatically add to itunes folder has stopped working
Possibly since the recent update to itunes 10.2.1, the automatically add to itunes folder has stopped doing anything. I put music in it and then run itunes. The music stays in that folder and isn't added to the library. Has this feature been disabled? Am I missing something? Previously was working absolutely fine.
Hi, welcome to Apple Discussions.
It still works for me. Double check that your "iTunes Media" folder in preferences matches the folder containing the *Automatically add to iTunes* folder in question. Failing that there could be a permissions problem. Make sure both your account (or Everyone) and SYSTEM have full access to the iTunes folder and all objects below it.
tt2 -
i am looking for a solution to this problem so i can use itunes faster and more conveniently instead of having to completely reload all my data into itunes EVERY time i open it up.
Would you rather upgrade to windows 8, BlackBerry or Android phones? Do you honestly think those don't have problems?
You waited a lot and chose to buy an early production model. Mistakes happen all the time a factory retools and workers relearn new skills necessary to keep US happy.
Exercise your rights.... Send it back for a new one.
In any case, I feel your frustration. Btw, I love Apple but use a Blackberry -
My iTunes store has stopped working whenever I open it up.
This is the information I have from it. What is KERNELBASE.dll?
Faulting Application Path: C:\Program Files (x86)\iTunes\iTunes.exe
Problem signature
Extra information about the problem
Bucket ID: 2904540335Problem Event Name: APPCRASH
Application Name: iTunes.exe
Application Version: 10.6.1.7
Application Timestamp: 4f71aced
Fault Module Name: KERNELBASE.dll
Fault Module Version: 6.1.7601.17651
Fault Module Timestamp: 4e211319
Exception Code: 80000003
Exception Offset: 0001280c
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 1033
Additional Information 1: 0a9e
Additional Information 2: 0a9e372d3b4ad19135b953a78882e789
Additional Information 3: 0a9e
Additional Information 4: 0a9e372d3b4ad19135b953a78882e789Hi ...
Try reinstalling iTunes > http://www.apple.com/itunes/
If that doesn't help, try here > iTunes for Windows: Gathering and using iTunes Diagnostics
and here > Tunes for Windows: Network Connectivity Tests -
Hi
My Itunes program goes down - tried to reeinstall but I does not help. I get the message: An unknown problem has occurred (-42031)
What can I do?
BjörnIf your iTunes is up to date, remove the SC Info folder.
-
When adding video content to my "Automatically Add to iTunes" folder, the material doesn't transfer into itunes. There hasn't been any major changes in the system but no transfers have occured in several weeks. The video files just sit in the add to itunes folder.
Hi, welcome to Apple Discussions.
It still works for me. Double check that your "iTunes Media" folder in preferences matches the folder containing the *Automatically add to iTunes* folder in question. Failing that there could be a permissions problem. Make sure both your account (or Everyone) and SYSTEM have full access to the iTunes folder and all objects below it.
tt2 -
I get many times in safari( webkit2webprocess.exe has stopped working) why?
How can i solve this problem?
Uninstall Safari and reinstall:
Safari 5.1.7 for Windows - Support - Apple
If this doesn't work, I suggest migrating to a different browser given that: Farewell Windows Safari, as Apple excludes its homegrown browser ... -
I cannot get my new Windows 8 computer to connect to Itunes store! It shuts off Itunes every time, just saying the program has stopped working
Any suggestions?I had this exact same problem. I found this fix and it worked for me.
Step 1:
Browse to C:\Program Files (x86)\Common Files\Apple\Apple Application Support and copy the filen named QTMovieWin.dll.
Step 2:
Browse and past that file into C:\Program Files (x86)\iTunes.
Hope this helps you. I wish I could remember where I saw this originally so I could thank them.
Good Luck.
Anthony -
"Sound Blaster Control Panel has stopped working" upon launch - (Sound Blaster Z)
I can't load the Sound Blaster Z Control Panel. I get this error every time:
"Sound Blaster Control Panel has stopped working."
I have windows 7 x64 and a fresh install of SBZ_CD_L13_1_00_28 for my Sound Blaster Z.
Faulting application name: SBZ.exe,
version: 2.15.4.0,
time stamp: 0x5473000d
Faulting module name: KERNELBASE.dll,
version: 6.1.7601.18409,
time stamp: 0x53159a86
Exception code: 0xe0434f4d
Fault offset: 0x0000c42d
Faulting process id: 0x%9
Faulting application start time: 0x%10
Faulting application path: %11
Faulting module path: %12
Report Id: %13
System
Provider
[ Name]
Application Error
EventID
1000
[ Qualifiers]
0
Level
2
Task
100
Keywords
0x80000000000000
TimeCreated
[ SystemTime]
2015-03-14T14:36:43.000000000Z
EventRecordID
29541
Channel
Application
Computer
Arin-PC
Security
EventData
SBZ.exe
2.15.4.0
5473000d
KERNELBASE.dll
6.1.7601.18409
53159a86
e0434f4d
0000c42dOriginally Posted by dinopkk
Hi Arin, did you try step 9 of the first link to repair your installation of Windows? Here is the link that tells us how to repair Windows 7 with the startup repair.
I haven't yet. I'll dust off the old CD-Rom drive and plug it in to give this a try.
Thank you! -
What is this : "Firefox has stopped working Window is chcking for a solution to the program"
I am Using Mozila 3.6.3 , I am so happy with this version. But Many times it show error
"Firefox has stopped working
Window is checking for a solution to the program"
and then it show
""Firefox has stopped working
A problem caused the program to stop working correctly. Windows will close the program and notify you if a solution is Available."
| Close Program |"
How i solved out itYour Firefox 3.6 is apparently crashing or hanging.
Firefox 3.6 is no longer supported and is not secure, so you are increasing the risks to your computer and personal data. It is probably a good time to upgrade to Firefox 14 from http://www.mozilla.org/en-US/firefox/all.html
Do not use any option from Windows or firefox that offers to remove personal data (because that destroys bookmarks, passwords and settings). If you have problems once you install a recent version you may neeed to look at
* [[Firefox crashes - Troubleshoot, prevent and get help fixing crashes]] -
I've rented a movie from iTunes on my PC but every time i try to play it, a notification appears saying that iTunes has stopped working and it closes the program...how do I fix this???
Try the following user tip:
iTunes for Windows 10.7.0.21: "iTunes has stopped working" error messages when playing videos, video podcasts, movies and TV shows -
Every time I go to the itunes store, I get the pop up "Itunes has stopped working and must close"
Under Details are : Problem Event Name: APPCRASHHello, Hal R.
Thank you for the question. Try the steps in the article below as they may help with the issue that you are experiencing with iTunes becoming unresponsive or unexpectedly closing.
iTunes for Windows: Troubleshooting unexpected quits, freezes, or launch issues
http://support.apple.com/kb/TS1717
Cheers,
Jason H.
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