Every time I connect my iPhone 4s to iTunes on my Mac, it tries to set up my phone as a new one/restore from back up. I have it all set up already, but it keeps appearing. What do I need to do to stop this?
Every time I connect my iPhone 4s to iTunes on my Mac, it tries to set up my phone as a new one/restore from back up. I have it all set up already, but it keeps appearing. What do I need to do to stop this?
Hello there, deelish.
A great Knowledge Base article that has some valid information is:
iTunes: Specific update-and-restore error messages and advanced troubleshooting
http://support.apple.com/kb/TS3694
The pertinent section for you would be:
Restore loop (being prompted to restore again after a restore successfully completes)
Troubleshoot your USB connection. If the issue persists, out-of-date or incorrectly configured third-party security software may be causing this issue. Please follow Troubleshooting security software issues.
Thanks for reaching out to Apple Support Communities!
Cheers,
Pedro D.
Similar Messages
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every time I connect my iphone 4 to itunes it wants to either restore from backup or set up as a new phone. I've restored it 5 times already, i don't want to lose any of my data. Any ideas?
I had the same issue. Tried unplugging whilst it was restoring about 5 times - didnt work. I ended up clicking "set up as new iphone" and TADA it worked. I can now edit on itunes. I do however have every single app I've EVER downloaded on my phone. Apple should really make it so they go back on exactly how they were before!
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every time i sync my iphone 4 with itunes, i turns my clock back 7 hours on the phone, does anyonehave a sloution to this?
Is your system clock accurate?
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my iphone is not getting restored....
and i dont know y is not even getting on.... can u pls let me what to do ?Hello there, deelish.
A great Knowledge Base article that has some valid information is:
iTunes: Specific update-and-restore error messages and advanced troubleshooting
http://support.apple.com/kb/TS3694
The pertinent section for you would be:
Restore loop (being prompted to restore again after a restore successfully completes)
Troubleshoot your USB connection. If the issue persists, out-of-date or incorrectly configured third-party security software may be causing this issue. Please follow Troubleshooting security software issues.
Thanks for reaching out to Apple Support Communities!
Cheers,
Pedro D. -
Each time I connect my iPhone 4s to iTunes, it tries to set up my phone as a new one/restore from back up. I have it all set up already, but it keeps appearing. What do I need to do to stop this?
Hello there, deelish.
A great Knowledge Base article that has some valid information is:
iTunes: Specific update-and-restore error messages and advanced troubleshooting
http://support.apple.com/kb/TS3694
The pertinent section for you would be:
Restore loop (being prompted to restore again after a restore successfully completes)
Troubleshoot your USB connection. If the issue persists, out-of-date or incorrectly configured third-party security software may be causing this issue. Please follow Troubleshooting security software issues.
Thanks for reaching out to Apple Support Communities!
Cheers,
Pedro D. -
Every time I connect my iPhone to iTunes on my mac it alwasys says iPhone can not sync because sync session failed to start. What do I do to fix this problem?(It's an iPhone 4s with the latest IOS 7.0.2
bubblesblom wrote:
Okay, so my friends think it is funny to change the passcode on my iPhone.
Maybe you should get new friends.
I'm not sure that recovery mode works when you have to trust the computer, but did you try it?
If you can't update or restore your iOS device - Apple Support
If that won't work, perhaps you can use Find my iPhone from a computer in your iCloud.com account to erase the device.
iCloud: Erase your device - Apple Support
This has nothing to do with the Find my iPhone app being installed on the phone, but you do have to have Find my iPhone activated in the iCloud settings on the phone. -
Every time i connect my iphone to itunes and trying to do a backup or get the new update it says i have to restore my iphone. and then that doesnt work, i tried to reinstall itunes but it doesnt work. i get this all the time. fix it please.
iTunes states " There's a problem with your Iphone, please contact apple service center " Also i took my iphone to a local service man and he told me the IMEI code has been corrupted and there's nothing that can be done about it. Please help, if you have any solution.
Thank you -
I got this message every time i connect my iphone to itunes.. said 'iTunes was unable to load provider data from Sync Services. Reconnect or try again later.' so please help me to solve out this problem..
In the course of your troubleshooting to date, have you also worked through the following document?
iTunes for Windows: "Unable to load data class" or "Unable to load provider data" sync services alert -
Wrongly posted in iPhoto forum, should probably be posted here instead.
I want to remove the message that pops up every time i connect my IPhone that says: "Photos in the Camera Roll of "Name" cannot be imported because the device is locked with a passcode.".
This computer is not one that I want to import photos to (or sync with the iPhone), so this message is just very annoying, and it pops up all the time. I cannot find a way to disable this message. It is constantly appearing. No application is launching, I have turned off the iPhoto launch in the Image Capture app as well as in iPhoto. Thanks in advance if anyone has any information about this.Because your computer sees your phone, as it would see any digital camera, as long as you have photos in your camera role. Since you state you don't sync with this computer & have a passcode on your phone, that's why you get that message. The only way to prevent that message is either start syncing with this computer; remove the photos from your camera roll prior to connecting; or first turn off your passcode before you connect. Either that, or you live with it.
You shouldn't be storing photos in your camera roll anyway. iPhone camera roll is not designed for photo storage. You should be regularly importing them. -
Every time I connect my IPhone 5s to the computer it comes up as a new phone ,even know I have synced it to the computer before and it worked fine
I would try 2 things. First, I would de-authorise the computer, then authorise it again. If that doesn't work, then second, you could try uninstalling iTunes and then reinstalling.
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why every time i connect my iphone to my computer said: this iphone cannot be used because the apple mobile device service is not started
I'd start with the following document with that one:
iPhone, iPad, iPod touch: How to restart the Apple Mobile Device Service (AMDS) on Windows -
hi....why every time i connect my iphone or ipad to the itune it show up, the iphone or ipad cannot be used because the Apple Device Sercive is not started?
Try here:
iPhone, iPad, iPod touch: How to restart the Apple Mobile Device Service (AMDS) on Windows -
Every time I connect my iPhone 4 to my computer to sync, iTunes stops responding. I need to shut it down and restsrt to access iTunes. I have removed and redownloaded iTunes and the problem continues.
Try disconnect your computer from the internet and see if you can open iTunes and connect your device without crash.
if iTunes does open without crash, go to iTunes Menu Edit > Preferences, "Advanced" tab and click the "Reset Cache" button, OK.
Close your iTunes.
Now, use Windows Explorer to delete the contents of Music\iTunes\iTunes Media\Download
You may now re-connect your internet then see if you can open iTunes and connect your device without issues. -
Every time I sync my iPhone 4 with iTunes the number of my custom ring tones change. I have 7 custom ring tones listed. The first time it will load 1 of the ring tones and the next time it will load 3, The next time it will be back to 1. If I have assigned one of the custom ring tones and it does not get loaded it goes back to the ring tone that came with the phone. The last time itunes gave me 4 of the 7 so I have not tried to sync it again. I am using iTunes 10 (10.4.10), and windows 7.
Has anyone else had this problem??
Any ideas to what I need to do??Have you ever had all 7 of them synced before? Are these ringtones you made yourself? Is there a chance they could exceed 30 seconds in length? Is there a chance you have moved the original file location on the computer? May need the answers to a couple more questions to try and determine an answer.
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everytime i link my iphone up to my laptop the message 'welcome to your new iphone' with the option restore from back up or new iphone. i once did restore from back up and it deleted all my recent pictures, music etc. how can i get pass this stage?
Hi Khuram1981 - thank you thank you thank you! All sorted! dont suppose you know how to fix another problem I have??? for weeks now, since updating to ios5 I think, for some reason every time I have tried to log onto app store it says CANNOT CONNECT TO ITUNES STORE. It's nothing to do with my computer, and I've been to the Geniius bar but they couldnt help and nothing I seem to do lets me update my Apps and even worse, I cant even buy any more. Any suggestions?
Again thank you SO much for helping with other problem = a real relief.
Chatterwind xx
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