Every time I do the back up or sincroniz the I phone an error massage come up. No sincronize becouse no back up and no back up becouse no internet but I am on line! Can you help me? please

Please Help Me ! I just bougth a new I phone and I did made the start up procedure and I did registered on I store but every time I do the sincronoization an error massage come up saing that i can not do that becouse there it has been not possible do the back up so I do the back but an error come up saing that is not possible do the the back up! PLEASE Help!

I just performed the rebuild. It put a bunch of empty folders into my library that I had deleted in the past. But no where is the one folder that I had made yesterday with my 25 photos. I checked the orginial folder that I took them from and not there. It's odd that it's like they never exisited. So broken hearted. The last photo I had with my husband and I in it with his grandpa before he died is gone. Unless there is a way to get it off a back up on my phone somewhere. All of my photos' are backed up from my PC but nothing since owning this computer. cause this itunes icloud time machine stuff has me confused but will have to get the pictures printed and burned that I do have. That's what I was working on yesterday when this happened. Chose my first 25 I wanted to print and lost them and I"m afraid to touch the others now.

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