Every time i go to i store my itunes shuts down. I am using windows 8.1
I try to go to the store from itunes my itunes shuts down. Running windows 8.1 upgraded itunes still shuts down every time
ggodwin22 wrote:
If not i guess il be buying a new computer.
No, you need to escalate the issue through the appropriate channels. If you live in the US call Apple Customer Relations: 1-800-676-2775
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Blue screen appears every time i phone is plugged in and comp shuts down
I have tried the following:
1. Used different usb ports - no luck
2. Downloaded most current version of itunes
3. Checked for windows updates
4. Updated the following drivers
- Acer Orbicam
- Mobile intel express chipset family
- Intel serial ata storage controller
- Legacy video capture devices
What to do! I cannot sync my iphone!Although I don't have a Logitech cam, the exact same thing happend to me. When I took pictures with my iPhone, then hooked it up to my notebook it recognized it as a digital still cam.... Then blue screen. If I delete the pictures then it hooks up with no problem. Try deleting your pictures then hooking up to iTunes.
Thomas -
Its a brand new 2 gb ipod shuffle and has never been connected to a computer before.
It would be interesting if it could "talk" to iTunes on a different host computer..if it couldn't it sounds like it would be some type of hardware problem, and would involve a warranty replacement of the new device.....wish I had a better answer...
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Trying to access Music Store and iTunes shuts down...
I've been trying to open the Music Store for days with no luck. I get an error message "The exception Privileged instruction 0xc0000096 occurred in the application at location 0x1003527a" and when I click "ok" iTunes closes abruptly. Sometimes I don't even get the error message and iTunes just closes during the "Accessing Music Store" screen. This is very frustrating as I have done all the posted fixes from Apple. (disabled Norton, unistalled/reinstalled iTunes 6) It's not my ISP because another computer can access it from my wireless network. This came on suddenly with no apparent changes in my hardware/software configuration.(been working fine for 1 year)
Please Help!
Dell Dimension 5100 Windows XP Prohiya!
you've got a standard 32-bit version. the x64 version has an "x64" mentioned in that screen. for a little more info on that, see:
http://www.ittvis.com/services/techtip.asp?ttid=4040
i was checking, because the error message you were getting was very similar to one folks can get if they've got a problem with their QuickTime on an x64 PC. itunes needs a functioning QT to work correctly, and a broken QT can cause problems with viewing the Music Store too.
try to open your QuickTime. does it launch properly, or do you get an error message?
if you get an error message, the first thing we'll try is a careful standalone QT 7.1 reinstall.
download and save a copy of the QT 7.1 standalone installer to your hard drive. (we'll run the install from there rather than online.) switch off antivirus and antispyware applications prior to the install.
Quicktime 7.1 Standalone Installer
if that install goes through okay, does your itunes launch properly again?
(if you get an error message on the QT standalone reinstall, let us know what it says. include error message numbers if you're getting any.)
love, b -
Every time I try to connect to the iTunes Store I get this error message
"iTunes could connect to the iTunes Store. The host is down.
Make sure your network connection is active and try again."
2011 2.3 GHz i5 Mac Mini
8GB ram
OS 10.7.2
iTunes ver 10.5.1
My internet connection is fine.
Anyone know how to fix this? Every reference I have found is old, nothing recent like Lion or newest ver of iTunes.
Help Please!Hey thatssoivi,
If you are having an issue with being unable to connect to the iTunes store, I would suggest that you troubleshoot using the steps in this article -
iTunes for Windows: iTunes Store connection troubleshooting - Apple Support
Thanks for using Apple Support Communities.
Be well,
Brett L -
It's been 4 days now my App Store show 2 message it means that I have to update some applications but every time I open my App Store and press update it only shows blank page but if I press genius, top charts, featured, search I can browse them
It's been 4 days now my App Store show 2 message it means that I have to update some applications but every time I open my App Store and press update it only shows blank page but if I press genius, top charts, featured, search I can browse them
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Why every time i try to get something from itunes store i can't?
every time i try to get something from itunes store it ask for password and after i tipe it it sais its imposibile to connect to itunes store,but when i try it on pc it works.And now i can't get anything on my ipod.what should i do?
Can't connect to the iTunes Store
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HT4623 why do i have to pay every time i update from app store?
why do i have to pay every time i update from app store?
If you have any questions about your account in particular rather than questions about why something is the way it is, it would be better to contact itunes support at expresslane.apple.com than to talk to us about it. we can't tell you specific information about your account, only how things work in general
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Getting prompted for password EVERY time I open the App Store!
Does anyone have this happen to them? Every time I tap the App Store icon to go browse for new apps, it asks me for my password. Every time. Its driving me nuts LOL. It just started doing it recently out of the blue, so I'm not sure what's causing the issue. I've included a screenshot below...
Has anyone seen this or, better yet, cured this? Thanks in advance!Anyone?
Totally weird stuff, as it's still doing it. This is after phone reboots, iTunes syncs, etc. etc. I just don't get it... -
The time and date issues!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! Every times I went to Apple store, the phone automatically works good time, but when I came back, my phone is working very slow with wrong time!
I want to get a new iPhone to replace this defective phone. I am gonna be crazzzzzzzyyyyyyyy with anger,!!!,!,,,! I takes2 hours to go to Regent street apple stores for three times!!!!!. It is a lot of transport fees !
PLz tell me why! How to deal with it !Unless it's confirmed officially that your phone is defective, then you can ask for a replacement. Or you have to live with you. However you can trade it for a new one if you don't care the price drop.
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Hi guys... Why my ipad2 can't connect to the iTunes store...every time it is write cannot connect to iTunes store...plsss help
Hi there,
There is likely something wrong with your network connection. I have posted a link below, with some steps which I reccomend you take.
iOS: Network Troubleshooting
Any other questions, just ask,
Nathan -
Every time I try to go to the iTunes store from my iPod, it says "Cannot connect to iTunes Store". How do I get it to connect and log in to my iTunes account??
Do other apps connect to the internet on the iPod e.g. Safari ? If they do then try logging out of your account on the iPod by tapping on your id in Settings > Store and then log back in and see if it then works.
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Every time I try to drag an ebook from ADE to my ereader, a window comes up saying that ADE has unexpectedly closed. What can I do?
Syncing to a new iTunes library or computer will erase your iPod. Only if you back up your device manually before syncing, you can restore it from that backup again. A manual backup does not include the sync process.
Do this:
Disable autosync in iTunes, connect your iPod to your new computer and right click on it in the device list and choose backup. iTunes will backup your iPod without syncing.
Transfer your purchases the same way, choosing "transfer purchases" this time.
When you connect your iPod for the first time, all media content will be erased. But you can restore your settings and app data from your manual backup afterwards.
Don't forget to set up at least one contact and event on your new computer to be able to merge calendars and contacts when you sync the iPod for the first time.
Music is one way only, from the computer to your device, unless you bought the songs in itunes and transferred your purchases.
There is 3rd party software out there, but not supported by Apple, see this thread:http://discussions.apple.com/thread.jspa?threadID=2013615&tstart=0
About backups and what's saved: iTunes: About iOS backups
How to back up and restore:http://support.apple.com/kb/HT1414
How to download apps for free again:http://support.apple.com/kb/HT2519
Saving other data is also described here. How to back up your data and set up as a new device
As for your second problem, see if restrictions for app installation and deleting apps are active in Settings/General/Restrictions. If yes, allow to install and delete app again.
Don't forget to authorize your PC in iTunes:
About iTunes Store authorization and deauthorization
Message was edited by: Ingo2711 -
every time I try to open a new tab, it opens a whole new window, which makes what I use firefox for completely unmanagable. I also updated it the other day and all the changes I made are gone!
== This happened ==
Every time Firefox opened
== this eveningStart Firefox in [[Safe Mode]] to check if one of your add-ons is causing your problem (switch to the DEFAULT theme: Tools > Add-ons > Themes).
See [[Troubleshooting extensions and themes]] and [[Troubleshooting plugins]]
If it does work in Safe-mode then disable all your extensions and then try to find which is causing it by enabling one at a time until the problem reappears.
You can use "Disable all add-ons" on the [[Safe mode]] start window to disable all extensions.
You have to close and restart Firefox after each change via "File > Exit" (Mac: "Firefox > Quit"; Linux: "File > Quit") -
Every time I sync my iPhone 4 with iTunes the number of my custom ring tones change. I have 7 custom ring tones listed. The first time it will load 1 of the ring tones and the next time it will load 3, The next time it will be back to 1. If I have assigned one of the custom ring tones and it does not get loaded it goes back to the ring tone that came with the phone. The last time itunes gave me 4 of the 7 so I have not tried to sync it again. I am using iTunes 10 (10.4.10), and windows 7.
Has anyone else had this problem??
Any ideas to what I need to do??Have you ever had all 7 of them synced before? Are these ringtones you made yourself? Is there a chance they could exceed 30 seconds in length? Is there a chance you have moved the original file location on the computer? May need the answers to a couple more questions to try and determine an answer.
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