Every time I minimize Adobe Digital Editions it stops running. Windows says it is looking for a solution to the problem. What can I do?
I have Adobe Digital Editions 4.0 installed. Everything works until I try to minimize the program. When I do that the program crashes. Windows tells me the program has stopped working. What can I do?
I get this same issue continuously. I've reinstalled the app, reinstalled Windows but on every one of my Windows devices as soon as I minimize the app it crashes.
Similar Messages
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I am not able to download an ebook to my PC. I have windows 7 x64. I get a "Check Activation" error. The question is that I have 2 Adobe users. I have the ebooks associated to one of them but every time I download Adobe Digital Editions, independently from what user I download it, it always create the Adobe Digital Editions associated to the worng user. If I try to delete the Authoritation it says that it is nor posible and recommneds me to try later, but I never get it.
This is a user-to-user forum, and although Adobe staff make occasional appearances here, there is no guarantee that you will get any "officila" Adobe feedback.
If you have difficulties to install the online installer from http://get.adobe.com/flashplayer/, then download the offline installer http://fpdownload.macromedia.com/get/flashplayer/current/install_flash_player_ax.exe; save it to disk, then run it after closing all browser windows. -
Hi,
I have brought the Adobe software photoshop elements 12 / premier elements 12 wish i have download the trials
having problems please advice.
Regards.download both files 1 of 2 and 2 of 2 for each program.
Downloadable installation files available:
Suites and Programs: CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4, CS4 Web Standard | CS3
Acrobat: XI, X | 9,8 | 9 standard
Premiere Elements: 13 | 12 | 11, 10 | 9, 8, 7 win | 8 mac | 7 mac
Photoshop Elements: 13 |12 | 11, 10 | 9,8,7 win | 8 mac | 7 mac
Lightroom: 5.7.1| 5 | 4 | 3
Captivate: 8 | 7 | 6 | 5.5, 5
Contribute: CS5 | CS4, CS3
Download and installation help for Adobe links
Download and installation help for Prodesigntools links are listed on most linked pages. They are critical; especially steps 1, 2 and 3. If you click a link that does not have those steps listed, open a second window using the Lightroom 3 link to see those 'Important Instructions'. -
After taking days to upload elements 13 I am now having trouble even trying to import my images and videos into the program for editing. Each time I IMPORT files an error message comes up that says " ....has stopped working, we are looking for a solution to the problem and will notify you if a solution is found" I have not been able to edit ANYTHING or even drag files/images to the time line.... is it me? is my computer too slow? surely if it was, then Adobe elements 13 would not have installed in the first place? please someone help me sort this out as I have a deadline to make for a docco! thanks in advance Lyddy
From the Premiere Elements Information FAQ http://forums.adobe.com/thread/1042180
•You MUST use an account with Administrator Privileges to run Premiere Elements
•(Doing Run as Administrator http://forums.adobe.com/thread/969395 [says Encore and also for "All" versions of Premiere] will sometimes fix "odd" errors)
•What version of Premiere Elements? Include the minor version number (e.g., Premiere Elements 12 with the 12.1 update)
•What operating system? This should include specific minor version numbers, like "Mac OSX v10.9.4"---not just "Mac"
•Has this ever worked before? If so, do you recall any changes you made to Premiere Elements, such as adding Plug-ins, brushes, etc.? Did you make any changes to your system, such as updating hardware, printers or drivers; or installing/uninstalling any programs?
•Have you installed any recent program or OS updates? (If not, you should. They fix a lot of problems.)
•What kind(s) of image file(s)? When talking about camera raw files, include the model of camera.
•If you are getting error message(s), what is the full text of the error message(s)?
•What were you doing when the problem occurred?
•What other software are you running?
•Tell us about your computer hardware. How much RAM is installed? How much free space is on your system (C:) drive?
•How many and what speed are your hard drive(s)... ie 5400rpm or 7200rpm or?
And some other questions...
•What are you editing, and does your video have an orange line over it BEFORE you do any work?
•Which version of Quicktime do you have installed?
•What is your exact brand/model graphics adapter (ATI or nVidia or ???)
•What is your exact graphics adapter driver version?
•Have you gone to the vendor web site to check for a newer driver?
•For Windows, do NOT rely on Windows Update to have current driver information
•-you need to go direct to the vendor web site and check updates for yourself
•nVidia Driver Downloads http://www.nvidia.com/Download/index.aspx?lang=en-us
•ATI Driver Autodetect http://support.amd.com/en-us/download/auto-detect-tool -
Adobe digital editions has stopped working??
I have been using ADE to read library ebooks, and the 2.0 version has never worked for me- I have always got the error message "Adobe digital editions has stopped working" as soon as I try to open it. I have been using the older version 1.7.2, but now it will no longer let me use this version and forces me to download an upgrade. I have tried 2.0 and 3.0 and both get the same error message. I have tried reinstalling and allowing through my firewall but I still keep getting the message. Does anyone know how I can fix this please??
When you open the ADE 2x/3x, It tries to load the books' details from the "My Digital Editions" folder (in "My documents") for the library view. If any of the book is corrupt, It fails to open correctly.
I am guessing this is the issue.
Can you try the following:
Backup the "My Digital Editions" folder and then remove this folder.
Now open the ADE. Hopefully, It will work.
If it does, you can open the books from the Backed up folder.
I hope it helps. -
My Adobe digital editions has stopped working. It won't open and just pops up to say it's not working.
Sydneybling it does sound like your security software is interfering with the process of installing and utilizing your Adobe Creative applications. I would recommend that you try temporarily disabling your security software and utilizing the directions listed at Install and update apps - https://helpx.adobe.com/creative-cloud/help/install-apps.html to install InDesign CC.
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@I have my Adobe ID and the Adobe Digital Editions. But when I download an EPUB-ebook, I don´t see the ebook or "My Digital Editions-Bibliothek".What is the solution for this problem?
how can we solve the problem?
I have my adob.e ID, downloaded Adobe Digital Editions.
Whren I download EPUB-ebooks and want to use
Digital Editions, nothing happens and appears!??
Please give me a short feedback and help -
Adobe creative cloud has stopped working, all my individual programmes from adobe open and work fine, but when I try to open adobe cloud it starts to open then says adobe cloud has stopped working, looking for a solution then shuts down, I can not open it at all.
Without proper system information and the application logs nobody can tell you much.
Troubleshoot Creative Cloud download and install issues
Mylenium -
I purchased some CEU courses from humankinetics.com and I was trying to download the course information. It said I had to download Adobe digital edition to read the ebooks associated with my courses. I downloaded it and I was trying to authorize it so I could run it and for some reason whether I use an Adobe ID or not it keeps telling me that I am not connected to the internet. I have checked and rechecked my connection and it is fine. Is there any way around this?
Try a reset: hold down the home button along with the power button until you see the Apple, then let go.
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Good day. I need some help... I just installed a new computer and I had to download Acrobat to my system. I have a paid subscription that I have not been able to use for a month because I keep getting the above error message. I have also placed below the "problem signature." I have uninstalled the program, rebooted my system, re installed the program as a "trial" and still can't get any where. My level of frustration is climbing... Is there anyone who has the answer? I've looked in the forums and have not found anything even close to my problem. Thank you for your time, in advanced, any one who helps me out.. Thanks...
Problem signature:
Problem Event Name: BEX
Application Name: Acrobat.exe
Application Version: 11.0.0.379
Application Timestamp: 505fd1ce
Fault Module Name: AcroForm (1).api_unloaded
Fault Module Version: 0.0.0.0
Fault Module Timestamp: 52b52715
Exception Offset: 1ff85705
Exception Code: c0000005
Exception Data: 00000008
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 1033
Additional Information 1: 0a9e
Additional Information 2: 0a9e372d3b4ad19135b953a78882e789
Additional Information 3: 0a9e
Additional Information 4: 0a9e372d3b4ad19135b953a78882e789Hi marymike,
The crash signature is simalr to that mentioned in the thread: https://forums.adobe.com/thread/644139
Please try the suggested steps mentioned and check.
Regards,
Rave -
How can i get the Adobe digital editions to install on windows phone 8.1
or is there a
The message you are getting is saying that the iPod was previous synced to another computer. You can only sync with one computer. If you sync to another computer then the iPod media from the iPod get erased (as the message says) and is replaced with what is in the iTunes library of the second computer.
Syncing means copying (syncing) media from your iTunes library to your computer)
iTunes: Syncing media content to iOS devices and iPod
For not showing in iTunes:
- Try entering the screen lock passcode on your iPod if not done already
- Go to Windows Device Manager and see if there is any problems/unknown devices
- Can you not import photos from a digital camera? The iPod appears in My Computer like a camera does. -
Every time I click a link it opens a new window when it is only suppost to open in the same window.
This just started recently and all the other suggestions did not work. So i am trying to get a more up to date solution to this problem please help.
Does this affect all sites? If it only affects some sites, could you give examples?
Note: for Google, you can turn this on and off in the search settings. Click the "gear" (Options) icon, then Search settings, then uncheck the box for "Open each selected result in a new browser window". -
How can I properly and COMPLETELY uninstall Adobe Digital Editions 3.0 from my Mac?
OK, so yeah, I *SHOULD* have known better...
A few months back, against my better judgement and without doing the proper due diligence, I tried installing Adobe Digital Editions 3.0 onto the primary drive of my MacBook Pro (running MacOS 10.6.8).
The tell-tail signs:
PROBLEM #1
While there IS readily available "Tech Specs" documentation for the current Adobe Digital Editions v4.0.1 installer for MacOS (which clearly states "Mac OS X v10.8 or later" is REQUIRED), there is absolutely NO indication or similar documentation for supported system software for PREVIOUS versions of Adobe Digital Editions.
Reference URL:
http://www.adobe.com/support/digitaleditions/downloads.html
PROBLEM #2a
Adobe Digital Editions v3.0 for MacOS comes as an installer (which REQUIRES admin authentication to provide root-level access to your computer).
PROBLEM #2b
Adobe "Digital Editions 3.0 Installer" is FULLY launchable under MacOS 10.6.8 (and the installed application will require MacOS 10.7 or later).
PROBLEM #2c
There is NO associated ("ReadMe" type) support document included on the "ADE_3.0_Installer.dmg" disc image and ZERO integrated documentation within in the installer.
PROBLEM #2d
There is NO Adobe "Digital Editions 3.0" UNinstaller either installed as part of the "Standard" installation package OR currently downloadable from Adobe.com.
PROBLEM #3
Adobe's ONLY MacOS solution to "Uninstall previous versions [prior to the current v4.0] of Adobe Digital Editions for Mac OS" are the following instructions:
It's necessary to have administrator privileges to complete these steps.
1. From your user directory, locate /Applications
2. Drag the digitaleditions1x5 folder to the Trash, and empty the Trash.
Reference URL:
http://helpx.adobe.com/digital-editions/kb/cant-install-digital-editions.html
PROBLEM #4
Adobe's "What are my contact options?" page indicates BOTH "Chat (within 90 days of registration)" and "Forums" as available "Basic Support" options for Adobe "Digital Editions" software for "Download, install, setup" help, however, "Forums" is the ONLY available choice under "Contact options" for on Adobe's "Contact Customer Care" page (for "Download, install, setup" help with Digital Editions).
Reference URL:
http://helpx.adobe.com/contact.html?step=ADE_downloading-installing-setting-up_s tillNeedHelp
PROBLEM #5
The ONLY available "Basic Support" option for "How-to's & troubleshooting" help is the Adobe Forums...and this is an example of the type nonsense response (then followed by NON-response) that one might receive there:
https://forums.adobe.com/message/6570142
[NOTE: After MUCH searching I did, however, manage to find a potentially interesting "Let us know how we’re doing" link (under the "Our support promise" link found on the "What are my contact options? page). I am going to send them a brief message along with a link to THIS post and hope for the best.]
Reference URL:
http://helpx.adobe.com/contact/what-contact-options.html
PROBLEM #6
While I did NOT realize this prior to my attempting to install Adobe Digital Editions, apparently it would require me to "activate" my computer with an Adobe ID.
[NOTE: This information IS included in the readily accessible FAQ (and I am sure it's also found in the installer integrated software "License"), however, this is a MAJOR "feature" of this software and could be presented MUCH more prominently as an installer integrated "ReadMe" screen.]
Reference URL:
http://www.adobe.com/solutions/ebook/digital-editions/faq.html
...and, as an added bonus, there is a SIGNIFICANT "spyware" issue with this software discussed in further depth here:
http://the-digital-reader.com/2014/10/06/adobe-spying-users-collecting-data-eboo k-libraries/
As an experienced and life-long Mac user, I really SHOULD have known better and I did have second thoughts almost immediately, but by then it was TOO LATE!!!
So, now I have this TOTAL crap, super duper DRM software that required root-level permission to install (AND I couldn't even run this installed v3.0 copy under my preferred MacOS 10.6.8 if I wanted to...but, of course, I now have ABSOLUTELY NO desire to ever use this software again), and I just want to COMPLETELY remove all traces of it from my computer!
A pretty thorough Google search yielded several so-called "solutions" that were as bad or EVEN worse than the very limited "official" resources found directly from Adobe!
Any actual, real working solutions would be VERY greatly appreciated!
Thank you SO MUCH for your time and consideration in reading!!!
Sincerely,
aadams77Hmm, it shouldn't be that much of a problem. I searched my entire drive for "digital editions", and this is the whole thing:
/Applications/Adobe Digital Editions 3.0.app
/Users/user/Library/Caches/com.adobe.adobedigitaleditions.app
/Users/user/Documents/Digital Editions
/Users/user/Library/Preferences/com.adobe.adobedigitaleditions.app.plist
/private/var/db/receipts/com.adobe.adobedigitaleditions.app.bom
/private/var/db/receipts/com.adobe.adobedigitaleditions.app.plist
/Library/Preferences/com.adobe.DigitalEditions.plist
The application itself, three small files scattered in your user account, to unimportant installation receipt files, and another preference file in the root Library folder. Removing those should remove everything related to version 3, which is what I have installed.
Where I substituted "user" above (for the three entries of /Users/user/...), replace that with whatever the actual name of your user account is.
Edit: I double checked the installer using a small app that sorts out every file in an installer, and where each item would normally be installed. The main app is literally the only item in the installer. The receipts are created by the OS per the installer's data, and the other minor preference files are created when the app is first run. There is nothing else. -
Adobe digital editions will not open
I all of a sudden keep having this error pop up every time I try and open Adobe Digital Editions. It used to work fine and suddenly won't anymore. The computer is using windows 7 home premium 64 bit operating system. I can't even even put books on my kobo anymore Help please?
There are lots of bugs in ADE2.0 (and 2.0.1). Try replacing ADE2.0 with the older but more reliable v1.7.2.
(You can have them both installed at once if you like.)
Version 1.7.2, it is a little difficult to find, available on Adobe site for Windows and for Mac.
http://helpx.adobe.com/digital-editions/kb/cant-install-digital-editions.html
The forum software is sometimes corrupting the link above. There shouldn't be a blank in 'editio ns.html'. The following redirects to the same page: http://tinyurl.com/diged172 -
Adobe Digital Editions 3.0 has stopped working
My adobe digital editions has stopped working. Every time I try to open it says its adobe has stopped working and they will contact me when the find a solution. I also have a dell and windows 8.1
attach a screenshot of the error message, http://forums.adobe.com/message/4209263#4209263
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