Every time I open Firefox another page of Firefox opens that has adds. What can you do to help me fix this issue?

When I boot up Firefox, my default web browser, Firefox appears and then it loads another page of Firefox that has adds. How can you help me with this issue?

This unwanted page opens as a second tab, or as a second window? The usual cause of this problem is a bad add-on. Here's my suggested procedure for tracking down and removing bad add-ons. I know it seems long, but it's not that bad.
(1) Open the Windows '''Control Panel''', Uninstall a Program. After the list loads, click the "Installed on" column heading to group the infections, I mean, additions, by date. This can help in smoking out undisclosed bundle items that snuck in with some software you agreed to install. ''Don't be fooled by seemingly innocent or important names if you do not remember choosing to install them.'' Take out as much trash as possible here.
(2) Open Firefox's '''Add-ons page''' using either:
* Ctrl+Shift+a
* "3-bar" menu button (or Tools menu) > Add-ons
* in the Windows "Run" dialog, type or paste <br><code>firefox.exe "about:addons"</code>
In the left column, click '''Plugins'''. Set nonessential and unrecognized plugins to "Never Activate".
In the left column, click '''Extensions'''. Then, if in doubt, disable (or Remove, if possible) unrecognized and unwanted extensions. (Note: you might not be able to manually Disable extensions in Safe Mode because they are disabled automatically.)
Often a link will appear above at least one disabled extension to restart Firefox. You can complete your work on the tab and click one of the links as the last step.
Any improvement?
(3) You can search for remaining issues with the '''scanning/cleaning tools''' listed in our support article: [[Troubleshoot Firefox issues caused by malware]]. These on-demand scanners are free and take considerable time to run. If they finish quickly and especially if they require payment, you may have a serious infection. I suggest the specialized forums listed in the article in that case.
Success?

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When spanning new tabs (firefox) my users are asked to re-authenticate with pages already signed into. Can you tell me how to fix this issue for firefox users?

With some research I found regedit setting called “TabProcGrowth” that allows tabs to span without re-authenticating with certain browsers. Can you tell me how to fix this issue for my Mozilla Firefox users? Our current version of Mozilla Firefox is: 24.5.0 (x86 en-US). This was first noticed with a product called Confluence that we use in our Tech Support area. Users are having to reenter their password every time they click on a new link in confluence. Any help would be appreciated.
Thank you,

Hi Bernie:
As long as you are accessing your internal server on http:// or https:// then I would expect the normal rules to apply. To see whether some external requests are being blocked, you might try using Firefox's Web Console, Network tab.
You can open the console in the lower part of a tab using either:
* Ctrl+Shift+k
* "3-bar" menu button > Developer > Web Console
* (menu bar) Tools menu > Web Developer > Web Console
Click "Network" on the top bar of the Web Console.
Then use the address bar or a bookmark to launch Confluence in the same tab. Each request made by Firefox should be displayed along with the result. You can click a row for more details.
When I look up "TabProcGrowth" it seems related to the Protected Mode feature of IE8 and newer, which is not (yet) applicable to Firefox. http://blogs.msdn.com/b/askie/archive/2009/03/09/opening-a-new-tab-may-launch-a-new-process-with-internet-explorer-8-0.aspx
However, if Confluence is heavily reliant on plugins such as Flash or Java, that could be a factor because plugins are run out-of-process in Firefox. In that case I suggest checking with Confluence for suggestions.

I have mac osx 10.6.8 and I keep getting update notices that do nothing, just search for update server. Happens every day. What can you or I do to fix this?

I have mac osx 10.6.8 and I keep getting update notices that do nothing, just search for update server. Happens every day. What can you or I do to fix this? Other people I work with and use macs have the same issue.

If you have problems with updating or with the permissions then easiest is to download the full version and trash the currently installed version to do a clean install of the new version.
Download a new copy of the Firefox program and save the DMG file to the desktop
* Firefox 6.0.x: http://www.mozilla.com/en-US/firefox/all.html
* Trash the current Firefox application to do a clean (re-)install
* Install the new version that you have downloaded
Your profile data is stored elsewhere in the Firefox Profile Folder, so you won't lose your bookmarks and other personal data.
* http://kb.mozillazine.org/Profile_folder_-_Firefox

HT1725 I downloaded a TV series on iTunes, but one of the episodes say that I still haven't bought it and every time I try to repurchase it, it still says that I haven't bought it. How do I fix this?

I can still watch and download the epsiode that iTunes says I haven't purchased on my laptop tho, i just can't download and watch it on my iPad and etc...

Hello Noir Law,
Thank you for the details of the issue you are experiencing with the television series you purchased. I recommend following the steps in the following article to report this to the iTunes Store:
To report an issue with your iTunes Store, App Store, Mac App Store, or iBookstore purchase, follow these steps:
Find the email receipt for your purchase.
Click Report a Problem under the app that is having the issue.
When prompted, enter the Apple ID and password you used to purchase the item, then click Report a Problem.
Click Report a Problem next to the item you are having an issue with.
From the Choose Problem dropdown menu, choose the appropriate issue.
Follow the onscreen instructions and—if prompted—type a description of the problem into the text field.
Click Submit to have your issue reviewed.
You can find the full article here:
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBookstore purchase
http://support.apple.com/kb/ht1933
Thank you for posting in the Apple Support Communities.
Best,
Sheila M.

Slide to unlock doesn't work happend more than 8 time every time i had to restart my phone, Please can you tell me how to fix this bug . iPhone 5, iOS 7.0.4

Slide to unlock doesn't work happend more than 8 time every time i had to restart my phone, Please can you tell me how to fix this bug .
iPhone 5, iOS 7.0.4

Backup and restore your software via iTunes. If the problem continues, restore as a NEW device. If this solves it, that means there is some corruption in your backup file. If the problem is still there, you should take it to the Genius Bar at an Apple Store for evaluation.

Hi, Firefox keeps crashing, the crash signature is ProcessBoundaryCells. I tried searching Mozilla, but there are no supporting articles. If anyone can please help me fix this issue, that would be great. Thanks

Hi, Firefox on my desktop keeps crashing at just random moments. Sometimes not very often at all, but other times it can happen a few times within an hour.
My Desktop Window Manager also crashes regularly and the dialogue box always pops up saying its stopped working. However, this doesn't seem to effect anything.
It could be realated though, as I just had this desktop built a few weeks ago and a few times it's crashed as well as programs.
If anyone can help me fix this issue with Firefox, that would be great. Thanks in advance.

Hi,
I updated the Flash plugin, but I still keep getting crashes.
I will try to disable the hardware acceleration in the Flash Player as you recommended and hopefully this will work.
Although the last crash report I got has a different problem then before,
https://crash-stats.mozilla.com/report/index/6c5d8c66-6789-4b52-94e4-61cdf2110530
Signature: BuildArgArray
If you can please offer any more advice that would be great, thanks.

When i open firefox it opens two pages . I have tried the advice given in troubleshooting but it does not fix this issues

when I open firefox browser on my intel mac it opens two pages ( i.e. my bt yahoo logon page which is not listed in preferences and the page I designated in firefox preferences ) . I have tried the steps suggested for fixing this issue in your troubleshooting guide but it has made no difference . I have the follwing extensions installed :- adblock plus , no script , better privacy , taco 3.0 and wot .What should I do now ?
== This happened ==
Every time Firefox opened
== last few months

I had the same problem and it was because of my firewall settings, which I had set to block all activity and forgot to reset it.

I get problem loading page (error 404) it says the page cannot be found when i try to access the game Mobsters through my mysapce account and i cannot access it no longer through firefox and i want to find out why i cant, can you guys please help?

i cant access my mobsters account through myspace. every time i try to access it i get "problem loading page" "this page cannot be found" "404 error" and it wont let me access it. myspace works fine but as soon as i click on the mobsters app i get the 404 error, this page cannot be found, problem loading page! can you please help?
== This happened ==
Every time Firefox opened
== i try to access mobsters game through myspace

I dont understand the answer
'''''""The problem can be solved by opening FF and choosing Tools...Add On's...select the SEARCH addon and choose UNINSTALL...restart FF browser when asked, then reload Mobsters. This worked for me. The suggestion on the 404 that says to remove Search via Add/Remove Programs is completely BS, as Search doesnt show there. ""'''''

I can no longer use any type of drop down when on Firefox. Internet Explorer drop downs work so I know it is not an overall setting problem. I hate Internet Explorer. Please help me fix this issue in Firefox!

When I am on a website like say Southwest Airlines and there are drop down menus to choose dates, cities, etc. The drop down flashes quickly and then goes away. I can't use the drop down on the next question -- This happened.

The Reset Firefox feature can fix many issues by restoring Firefox to its factory default state while saving your essential information.
Note: ''This will cause you to lose any Extensions, Open websites, and some Preferences.''
To Reset Firefox do the following:
#Go to Firefox > Help > Troubleshooting Information.
#Click the "Reset Firefox" button.
#Firefox will close and reset. After Firefox is done, it will show a window with the information that is imported. Click Finish.
#Firefox will open with all factory defaults applied.
Further information can be found in the [[Reset Firefox – easily fix most problems]] article.
Did this fix your problems? Please report back to us!

Every time I go to a page on Firefox, a website called Illiti tries to load, any one know how to remove it

I know it is malware however, none of the trouble shooting helps. How can i stop this from happening.

Reset Firefox [[Reset Firefox – easily fix most problems]]
Update to Firefox 18 [[Update Firefox to the latest version]]

When i try to open firefox i get a message that says Windows has encountered a problem and will notify when there is a solution. Then you can click on the explanation and it says DEP will not allow it to open. Can you tell me how to fix this?

I was able to install and have an icon on my desktop. When i click on it it automatically pops a box up that says: Firefox has stopped working. A problem caused the program to stop working correctly. Windows will close the program and notify you if a solution is available. Then it highlights an icon at the bottom to show what the problem is and it is DEP (data execution prevention. I tried a few suggestions there but it didn't work. So it said to see if there is a download version compatable with DEP

See:
* https://support.mozilla.com/en-US/kb/Firefox%20crashes%20when%20you%20open%20it

I want yahoo .ccom as my home page but iam using firefox i have a older computer and iwouldlike the orignial firefox system i downloaded cause i can not get yahoo as my homepage what can you do to help me?

i have tried everything from the information fire fox has giving me to make yahoo my home page but it is not working because i have an older p.c. is there any help i can get

The age of that PC shouldn't have an impact on being able to set your own homepage. Have you read this KB article?
http://support.mozilla.com/en-US/kb/How+to+set+the+home+page
If that doesn't help you, let us know which part of that article doesn't work.

HT5787 My daughter set a password on her Ipod touch and now she can't remember it and every time we try a password 4 digit number if it is wrong it locks it for an hour. Can you all please help us with this?

My daughter was playing with her Ipod last night and set a 4 digit passcode on her Ipod, well now she can't get on it due to she changed it several times and now she can't remember the correct passcode. Any help on this will be appreciated.

Forgotten Screen-Lock Passcode
Connect the iOS device to your computer and try to make a backup
iOS: How to back up
Then restore via iTunes. The iPod will be erased. Place the iOS device in Recovery Mode if necessary to allow the restore.
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
For how to restore:
iTunes: Restoring iOS software
To restore from backup see:
iOS: How to back up
If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
You can redownload most iTunes purchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store

Every time I install itunes i get an error message that says apple application support not found. please help!e

Hi i hope someone can help

With the Error 2, let's try a standalone Apple Application Support install. It still might not install, but fingers crossed any error messages will give us a better idea of the underlying cause of the issue.
Download and save a copy of the iTunesSetup.exe (or iTunes64setup.exe) installer file to your hard drive:
http://www.apple.com/itunes/download/
Download and install the free trial version of WinRAR:
http://www.rarlab.com/download.htm
Right-click the iTunesSetup.exe (or iTunes64Setup.exe), and select "Extract to iTunesSetup" (or "Extract to iTunes64Setup"). WinRAR will expand the contents of the file into a folder called "iTunesSetup" (or "iTunes64Setup").
Go into the folder and doubleclick the AppleApplicationSupport.msi to do a standalone AAS install.
Does it install properly for you?
If instead you get an error message during the install, let us know what it says. (Precise text, please.)

Hi ok so I am trying to purchase an app but every time I click buy it goes right back to buy app! What is going on please help!! My credit card and everything else is all ok I purchased other apps also!!!

Please help me please!'I

Check if it is downloading and if it is not, try not using your credit card or even not purchasing the app

Every time I open Firefox another page of Firefox opens that has adds. What can you do to help me fix this issue?

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