Every time i open firefox, i get message: "shockwave has stopped responding; fix, ignore, don't show this again," and it's driving me nuts; I must wait and wait

for it to go away (sometimes 30 seconds) and I've tried clicking "don't show this again," and "ignore" and the other (all possibilities.) Its driving me nuts, and I'm thinking of switching to Opera instead of Firefox. Can you help? Thanks. MM2

Hello,
Some problems with Flash video playback can be resolved by disabling hardware acceleration in your Flash Player settings. (See [[Flash Plugin - Keep it up to date and troubleshoot problems|this article]] for more information on using the Flash plugin in Firefox).
To disable hardware acceleration in Flash Player:
#Go to this [http://helpx.adobe.com/flash-player/kb/video-playback-issues.html#main_Solve_video_playback_issues Adobe Flash Player Help page].
#Right-click on the Flash Player logo on that page.
#Click on '''Settings''' in the context menu. The Adobe Flash Player Settings screen will open.
# Click on the icon at the bottom-left of the Adobe Flash Player Settings window to open the Display panel. [[Image:fpSettings1.PNG]] 
# Remove the check mark from '''Enable hardware acceleration'''.
# Click '''Close''' to close the Adobe Flash Player Settings Window.
# Restart Firefox.
This [http://www.macromedia.com/support/documentation/en/flashplayer/help/help01.html Flash Player Help - Display Settings page] has more information on Flash Player hardware acceleration, if you're interested.
Does this solve the problem? Let us know.

Similar Messages

Every time I open Firefox I get an error msg "Sync encountered an error while syncing:Incorrect account name or password. I need to reset my password and update

Operating System: Windows XP
Firefox Desktop version: 17.0.1
My Privacy settings for Clearing History:
When I quit Firefox, it should automatically clear all:
History - all boxes checked
Data - No boxes check
Here is my sync-log file:
<pre><nowiki>1354415554470 Sync.Status DEBUG Status.service: success.status_ok => success.status_ok
1354415644475 Sync.Service DEBUG User-Agent: Firefox/17.0.1 FxSync/1.19.0.20121128204232.
1354415644475 Sync.Service INFO Starting sync at 2012-12-01 21:34:04
1354415644476 Sync.SyncScheduler DEBUG Clearing sync triggers and the global score.
1354415644476 Sync.Service INFO In sync().
1354415644476 Sync.Status INFO Resetting Status.
1354415644476 Sync.Status DEBUG Status.service: success.status_ok => success.status_ok
1354415646726 Sync.Resource DEBUG Channel redirect: https://phx-sync553.services.mozilla.com/1.1/cqvxgzgzfgob76uyg5uyrs6zc36optje/info/collections, https://phx-sync553.services.mozilla.com/1.1/cqvxgzgzfgob76uyg5uyrs6zc36optje/info/collections, 4
1354415646992 Sync.Resource DEBUG mesg: GET fail 401 https://phx-sync553.services.mozilla.com/1.1/cqvxgzgzfgob76uyg5uyrs6zc36optje/info/collections
1354415646992 Sync.Resource DEBUG GET fail 401 https://phx-sync553.services.mozilla.com/1.1/cqvxgzgzfgob76uyg5uyrs6zc36optje/info/collections
1354415646992 Sync.Service INFO Logging out
1354415646992 Sync.Status DEBUG Status.service: success.status_ok => success.status_ok
1354415646993 Sync.SyncScheduler DEBUG Next sync in 90000 ms.
1354415646993 Sync.ErrorHandler INFO Got 401 response; resetting clusterURL.
1354415646993 Sync.ErrorHandler DEBUG New mid-sync 401 failure. Making a note.
1354415646993 Sync.ErrorHandler INFO Attempting to schedule another sync.
1354415646994 Sync.SyncScheduler DEBUG Next sync in 600000 ms.</nowiki></pre>

I had the same problem and I fixed it as following (See if it's the same case for you) :
1. Goto Tools > Options.
2. Under Advanced, select the Network Tab.
3. Click on Settings in the "Connection" box (open connection settings).
4. Check if "Automatic Proxy Configuration URL" is selected. If it is so, select "No proxy" instead or manually enter your proxy if you are using one.
The option "Automatic Proxy Configuration URL" was the culprit for me and some others as well and selecting "No proxy" instead cured our problems. It is a bug and has already been reported on Bugzilla as you can see here :
https://bugzilla.mozilla.org/show_bug.cgi?id=734828

Every time I open firefox, I get redirected to PPC Web Spy. I want this off of my computer!

When I open the browser, I get a message window stating there is a new version of PPC Web Spy available. Even if I click on the cancel button, I still get redirected to their site. I have to exit their site to get to my homepage. I don't want any of Brad Callens products, but there is no opt out or unsubscribe button to get me out of this. I'll have to discontinue this browser and go back to Safari if you cannot resolve this.

Check that you do not run Firefox as Administrator.
Right-click the Firefox desktop shortcut and choose "Properties".
Make sure that all items are deselected in the "Compatibility" tab of the Properties window.
* Privilege Level: "Run this program as Administrator" should not be selected
* "Run this program in compatibility mode for:" should not be selected
Also check the Properties of the firefox.exe program in the Firefox program folder (C:\Program Files\Mozilla Firefox\).

The past few days every time I open firefox I get the windows' "do you want this program to make changes to your computer..."

Hello
I would be so grateful to know how to fix t his, because it's really getting on my nerves.
I have windows 7 pro 64 bit. I mostly always use firefox. Whenever i opened a new browser, I never got hit with the windows badge and "Do you want this program to make changes to your computer...." or something to that effect. YOu who have windows 7 know what I mean. Of course I click yes, but I NEVER had to do this before. I don't know what changed, what might have happened. I had to have help with some software unrelated to firefox and someone had remote work on my notebook, but he should not have changed browser settings. It is really irritating me to now end to always open the browser now and have to hear that annoying thing and the badge.
My other browsers IE and chrome do not do this.
How can I fix this? It was never the case before for years.
thanks I am grateful in advance. I can't use this browser if this s going to happen it gets on my nerves.

You're welcome.

How can I change the fact that every time I open firefox, I get redirected to a website promising a free ibook?

OK. So in October I made the mistake of opening a website offering a free iBook (I'm really not gullible; I thought I could figure out who was sending it too me). Ever since then, I cannot open a new Firefox session without being redirected to the site (If I open up more than one webpage and save them before closing, I don't get redirected to the ibook site).
I actually keep my web-surfing software on thumb drives, and I tried two different thumb drives doesn't matter. I purchased and ran an anti-virus program. No dice. Can you help me?
I have a MacBook, which runs on system OSX 10.5.8

Hi revbennyd,
So it sounds like your home page has been hijacked? You should take a look at the Knowledge Base article [[How to set the home page]].
There are steps in that article to reset your homepage preferences to default. I would try that first to clear out any strangeness. If that works, you can try setting your homepage again to your personal preference.
If that doesn't work you should look at the article [[Preferences are not saved]].
Finally, your issue may be because you've been hit with some [https://support.mozilla.org/en-US/kb/Is%20my%20Firefox%20problem%20a%20result%20of%20malware?s=malware&r=0&e=sph&as=s#w_how-do-i-get-rid-of-malware Malware].
Hopefully this helps!

Every time I open Firefox I get a new page with an ad for Walmart I can't seem to stop it from happening. It doesn't do this with any of my other browsers, however I prefer Firefox.. can you suggest how I can stop this from happening.

I have to close this "other page" before I can use Firefox
It's annoying and is preventing me from using Firefox as my regular browser which I would prefer to do.
Also any scans I've made with virus or hidden ads has come up negative.
I'm at a loss to fix this.
Can you help?

Install, update, and run these programs in this order. They are listed in order of efficacy. '''''(Not all programs detect the same Malware, so you may need to run them all to solve your problem.)''''' These programs are all free for personal use, but some have limited functionality in the "free mode" - but those are features you really don't need to find and remove the problem that you have. 
''Note: If your Malware infection is bad enough and you are mis-directed to URL's other than what is posted, you may have to use a different PC to download these programs and use a USB stick to transfer them to the afflicted PC.''
Malwarebytes' Anti-Malware - [http://www.malwarebytes.org/mbam.php] 
SuperAntispyware - [http://www.superantispyware.com/] 
AdAware - [http://www.lavasoftusa.com/software/adaware/] 
Spybot Search & Destroy - [http://www.safer-networking.org/en/index.html] 
Windows Defender: Home Page - [http://www.microsoft.com/windows/products/winfamily/defender/default.mspx] 
Also, if you have a search engine re-direct problem, see this: 
http://deletemalware.blogspot.com/2010/02/remove-google-redirect-virus.html
If these don't find it or can't clear it, post in one of these forums for specialized malware removal help: 
[http://www.spywarewarrior.com/index.php] 
[http://forum.aumha.org/] 
[http://www.spywareinfoforum.com/] 
[http://bleepingcomputer.com]

Every time I open firefox I get a page that is says new tab, on bottom left is funm,picture of an owl, ds,How do i make it go away

the tab allows you to put up urls ie favorites.
How do i get rid of it, I do not want to use it

Are you talking about the New Tab Page? Click the 3×3 grid icon in the top right corner to hide the tiles. See the "How do I turn the new tab page off?" section of the following article for a screenshot.
* [[New Tab Page – show, hide and customize top sites]]

I am getting this error message every time i open firefox: "catch all: json.parse: unexpected end of data"

Every time i open Firefox i am getting this message "catch all: json.parse: unexpected end of data". Otherwise everything works just fine, i didn't notice any kind of functionality problems.
Thanks for the help!

hello, can you try to replicate this behaviour when you launch firefox in safe mode once? if not, maybe an addon is interfering here...
[[Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems]]

Every time I open Iphoto I get the following message: "A photo has been found in the iPhoto library that was not imported. Do you want to import it? Yes or No" Any suggestions?

Every time I open Iphoto I get the following message: "A photo has been found in the Iphoto library that was not imported. Does anyone have any suggestions?

Quit iPhoto and to to the iPhoto library (by default in your pictures folder) - right click (control click) on it and select show package contents - find the folder named import (on importing) and drag it to the desktop - DO NOT MAKE ANY OTHER CHANGES - launch iPhoto and you will be fine.
Open the import(ing) folder and if there is nothing in it that you need move it to the trash and empty the trash
LN

I updated to 3.6.15 and every time I open Firefox the Thank You for upgrading window pops up along with my normal homepage. How do I get rid of that?

I updated to 3.6.15 and every time I open Firefox the Thank You for upgrading window pops up along with my normal homepage. How do I get rid of that?

This link shows how to do that - https://support.mozilla.com/kb/Firefox+has+just+updated+tab+shows+each+time+you+start+Firefox

How do you stop the welcome to firefox 4 screen from coming up every time I open firefox? I get two tabs, one the welcome window, then my home page. How do you stop the bloody welcome screen?

How do you stop the welcome to firefox 4 screen from coming up every time I open firefox? I get two tabs, one the welcome window, then my home page. How do you stop the bloody welcome screen?

Its not my home page, Like I said, I hae my home page also come up in a different tab (google) I also get the welcome to FF4 on a seperate tab. My home page is set to google. But I dont want the welcome screen to pop up

Every time I open Firefox 4 I get a popup box saying: "OPENING FIREFOX SETUP 4.0.1.exe, Binary File from..." with different download link addresses

Every time I open Firefox 4 a popup box keeps trying to get me to run setup again. The box always reads: "Opening Firefox Setup 4.0.1.exe, Binary File from...." followed by a link address, which is different every time. Recent addresses: http://mirror.umoss.org.......also http://mozilla.mirrors.tds.net....also http://mozilla.ussg.indiana.edu
and so on.
Help! Thanks!

I am having the same problem and it seems to have just started (6/15/11). I have tried reloading the program several times and even the first release of the 4.o with no success. The same scenario also occurs when I click to open a new "tab" after the browser is already launched.

Every time I open Safari, I get a message (and a pop-up) that says the Safari browser I'm using does not support Community Toolbar. How can I get rid of the Community Toolbar or at least turn it off?

Every time I open Safari, I get a message (and a pop-up) that says the Safari browser I'm using does not support Community Toolbar. How can I get rid of the Community Toolbar or at least turn it off?

That toolbar/ct plugin seems to cause problems for all who install it!
Close Safari, then locate and delete the following files and it should be gone:
/Library/Application Support/Conduit
/Library/InputManagers/CTLoader
/Library/Receipts/ctloader.pkg
/Library/Receipts/<Toolbar name>.pkg
/Library/Application Support/SIMBL/Plugins/CT2285220.bundle
/Users/<User name>/Library/Application Support/Conduit
where / is the root library on your Hard Disk.
If you are running Snow Leopard you should also look here:
Library/launchAgents/com.conduit.loader.agent.plist
Library/Application support/conduit plugins
Note: Safari does not support any third-party toolbars except those supplied as an extension to Safari via the Extension Gallery.

I updated Firefox. Now, I can't get rid of the blue box saying drag drag the icon to the applications folder. Plus another icon to 'eject' firefox opens. Every time I open firefox, they show up. Even Apple Help could not fix it.

I can close the little blue 'drag' box every time I open Firefox, but that is a hassle, and I know it should not be necessary. When I try to eject the 'peripheral' icon, it says I cannot because Firefox is in use. I have to wait until I close Firefox to be able to eject it off the desktop.
Mac OS X 3.4 GHz, Intel i7

Hi dgbakker-
When you open Firefox and go to the Firefox > About menu, does it say that Firefox is up to date? I've seen at least one other person with this issue, and any more detail would be helpful.

How do I stop the Plugin Status screen from coming up every time I open Firefox?

I get a screen asking me to update or delete a list of plug ins. I don't want to see this every time I open Firefox.

Updating your Plugin programs would get rid of that "nag" page when you open Firefox.
Both Java and Flash received updates this past week.
Type '''about:config''' in the URL bar and hit Enter. 
''If you see the warning, you can confirm that you want to access that page.''
Pref = '''plugins.update.notifyUser''' if it shows as True, double-click that pref to toggle it to '''False'''

Every time i open firefox, i get message: "shockwave has stopped responding; fix, ignore, don't show this again," and it's driving me nuts; I must wait and wait

Similar Messages

Maybe you are looking for