Every time I open PS (starting today) it acts like I am using a free trial I bought in May
I purchased Production Premium CS6 in May and haven't had any issues until today. Every time I open Photoshop the message comes up asking if I would like to pruchase the software or continue my free trial. I tried putting in the serial number I recieved when I purchased the software but it tells me it is invalid. I am running Mac OS X 10.7.5. I have not made any changes except last week I moved all of my CS5.5 software (that I had upgraded from) and the CS5.5 and CS6 disk images to an external hard drive. Anyone else experience this kind of problem before?
Quick update to this: I just gave it one more shot entering the serial number, and (I guess) it accepted it. When I clicked "next" the message disappeared. I guess we'll see what happens.
Similar Messages
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I Have been getting a pop up when I open safari telling me there is a threat of a hacking attack
on my browser. It asks me to go to a website http//pctechief.com for a fix. I am afraid to reply to
this website.There are several ways to recover.
1. Some of those scam pages can be dismissed very easily. Press the key combination command-W to close the tab or window. A huge box will pop up. Press the return key and both the box and the page will close. If that doesn't happen, continue.
2. Press and hold command-W. You may hear repeating alert sounds. While holding the keys, click the OK button in the popup. A different popup may appear, which you can cancel out of as usual.
3. From the Safari menu bar, select
Safari ▹ Preferences... ▹ Security
and uncheck the box marked Enable JavaScript. Leave the preferences dialog open.
Close the malicious window or tab.
Re-enable JavaScript and close the preferences dialog.
4. If the Preferences menu item is grayed out, quit Safari. Force quit if necessary. Relaunch it by holding down the shift key and clicking its icon in the Dock. None of the windows and tabs will reopen.
After closing the malicious page, from the menu bar, select
Safari ▹ Preferences... ▹ Privacy ▹ Remove All Website Data
to get rid of any cookies or other data left by the server. Open your Downloads folder and delete anything you don't recognize. -
There is a program that has attached itself to my Firefox browser. Every time I open Firefox to search the internet this program is using pop-ups, to the extent that it completely interferes with my searches.
hello Bill851, if you notice signs of malware on your system please try these steps:
# [[Reset Firefox – easily fix most problems|reset firefox]] (this will keep your bookmarks and passwords)
# afterwards go to firefox > addons > extensions and in case there are still extensions listed there, disable them.
# finally run a full scan of your system with different security tools like the [http://www.malwarebytes.org/products/malwarebytes_free free version of malwarebytes] and [http://www.bleepingcomputer.com/download/adwcleaner/ adwcleaner] to make sure that adware isn't present in other places of your system as well.
[[Troubleshoot Firefox issues caused by malware]] -
Please help! EVERY TIME I open Lightroom, my purchased presets are gone!
This is getting really annoying! I back-up my catalogs, but even then, once I reopen Lightroom my purchased presets are gone. If I open my previous catalogs, the presets are not there, so all the photos I edited using those presets are returned back to their original forms. I always have to redownload all my presets, and it's bugging me so much since I'm on time constraints! What is wrong with my Lightroom?!
Also, every time I open my Lightroom program, the "Purchase Lightroom: I have a serial number/Trial version" pop-up shows. I always have to reenter my Lightroom serial number. >:( Am I doing something wrong?? Thank you.Welcome to AD!
It's probably some Sony bloatware on your Vaio. Vaio owners world-wide have been battling this problem since 2008. It's some bad Sony software that deliberately attacks itunes. Apparently a while back, you launched the Sony media center that came pre-installed on your machine, and ever since, iTunes hasn't been able to properly save its library database.
Upgrade the Vaio Media software, as mentioned here:
http://support.apple.com/kb/ts2715
And here is the thread from 2008 where it was discovered the Sony bloatware was causing it:
http://discussions.apple.com/message.jspa?messageID=8537277 -
"Renew your subscription" Every time I open any application
Every time I open any of the CS6 products which I am using with a student subscription, I get a "Renew Your Subscription" message, even though my subscription is up to date. Clicking "try again" gives a message that it was successful, followed by the same message.
When I click license this software, and input my password, the software works normally.Hi Mylenium, thanks for the reply.
I've already looked at that page, and there is everything checks.
I've read about a few cases with this happening in earlier releases of Creative Cloud. There seems to be a few documented cases using CS5.5 with subscriptions, which seemed to be misconfiguration on Adobe's end. -
Hello, starting with today I have a strange problem with Final Cut Pro X: all events are correctly shown in the finder but in FCP-X there`s`none and every time I open it creates a new event. What is wrong?
Here`s the screenshot.
But anyway:
The drive is Makintosh HD from my Macbook and it is shown in the event mediathek and in the projects. Since I`ve recognized this problem I installed FCPX again and consequently the event and project directory created by FCPX is where it should be and it shows all the test events including it`s files.
So what happens? Opening FCPX you see only one event and that a new empty event. All previous events are not shown there even if you can see them in the finder. So if you import again the clips they are in this new event library. After closing correctly FCPX and reopening there again is nothing than an new and empty event. What it does is that it recognized that i.e. there are events with previous numbers and so it creates an new one with the next available counting number.
If you want to open one event from the finder it by clicking to the file it opens FCPX but it says it cannot open the clicked file. -
I updated to the latest IOS (5.1.1) today and since then Find my friends hang at "signing in" hangs during signing in. I can't back up & start over, every time I open the app, it's hanging there. Can I clear this without losing everything, including the friends that have already accepted me?
The Basic Troubleshooting Steps are:
Restart... Reset... Restore from Backup... Restore as New...
Restart / Reset
http://support.apple.com/kb/ht1430
Backing up, Updating and Restoring
http://support.apple.com/kb/HT1414 -
i do not know what has happened but now the computer is asking for permission for firefox to make changes to the hard drive every time i open the browser. I have not changed my settings so what can i do to fix it? I have tried it with 3.6.3 and 3.6.4 same problem
== This happened ==
Every time Firefox opened
== todayCheck that you do not run Firefox as Administrator.
Right-click the Firefox desktop shortcut and choose "Properties".
In the Compatibility tab, make sure that Privilege Level: "Run this program as Administrator" is not selected.
You also need to check the Properties of the firefox.exe program in the Firefox program directory.
If you can't make the changes then you need to start Windows Explorer as Administrator. -
Had to start Firefox in safe mode cause it kept crashing after i deleted the file. Now Fire fox Crashes every time I open it and I have to put it in safe mode just to use it, also it's not syncing with my iPad.
If you use Norton software, try disabling your Norton extensions. As of last week, there were severe compatibility issues with Firefox 24.
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Why does my itunes crash after start up with an "APPCRASH" error every time i open it?! I have been trying to fix this for weeks but all i can do it re-install it every other day which does nothing! I am desperate to get access to my itunes to get music on my phone and all of this just makes me want me to sell my iphone since there is no other way to add music to my phone. If things go get sorted soon you can say goodbye to my support.
For general advice see Troubleshooting issues with iTunes for Windows updates.
The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down the page in case one of them applies.
The further information area has direct links to the current and recent builds in case you have problems downloading, need to revert to an older version or want to try the iTunes for Windows (64-bit - for older video cards) release as a workaround for installation or performance issues, or compatibility with QuickTime or third party software.
Your library should be unaffected by these steps but there are also links to backup and recovery advice should it be needed.
tt2 -
I installed OX S Lion today but now my safari quits every time I open it. Any ideas why and how I can resolve?
Yes done that several times. Went online with with my service provider, O2. Spoke to a "Guru" sent me an E-Mail with the settings so I could put them in manually incase the reset did'nt work.
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My Ipod touch plays music but every time I open an app that I have downloaded it closes immediately. This started happening after updating to the latest version of Ipod software.
Here's a couple things to try:
1. Reset the iPod by holding the sleep/wake button and home button at the same time for 10-15 seconds until the Apple logo appears on the screen.
2. Uninstall and reinstall one of your purchased apps. Sometimes this can rectify the issue.
3. Connect the iPod to iTunes and restore it. New system software usually resolves the issue. Make sure you sync before restoring because a restore removes the data from your iPod.
Hope one of these works for you! -
I have Google as my default home page in Firefox and the Google browser opens when I start Firefox, but every time I open a new tab it opens the Yahoo browser.
Do you have the FastStart extension?
Start Firefox in <u>[[Safe Mode|Safe Mode]]</u> to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem.
*Switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance
*Do NOT click the Reset button on the Safe Mode start window
*https://support.mozilla.org/kb/Safe+Mode
*https://support.mozilla.org/kb/Troubleshooting+extensions+and+themes -
I have Google as my default home page in Firefox and the Google browser opens when I start Firefox, but every time I open a new tab it opens the Yahoo browser.
Do you have the FastStart extension?
Start Firefox in <u>[[Safe Mode|Safe Mode]]</u> to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem.
*Switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance
*Do NOT click the Reset button on the Safe Mode start window
*https://support.mozilla.org/kb/Safe+Mode
*https://support.mozilla.org/kb/Troubleshooting+extensions+and+themes -
How do I stop the "Getting Started with Mozilla Firefox" tab from opening every time I open FF?
Every time I open FF, the "Getting Started with Mozilla Firefox" tab opens. I have checked and it's not in my homepage list.
If I open any additional windows, it doesn't open.
But, once I close all of them and reopen it again, the tab opens.
I've had a similar problem with a couple addons (ietab) doing the same thing.about:config is typed into the address bar as if you were going to a web page.
It will popup a message warning you that you are messing with important stuff.
Just agree.
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