Every time I plug my phone into my computer it starts to sync, but when I try to click on the info page, it says "Cannot sync calenders, or contacts' and then randomly crashes. Any help?
OK. So this started just, maybe 2 days ago, and I haven't done anything with it. Actually, it just started happening AFTER I updated iTunes (Silly iTunes!), which would have been 2 days ago. I really need some help!
Hi joy145,
If you are having issues syncing and would like to manually manage your content, you may find the following article helpful:
Apple Support: Managing content manually on iPhone, iPad, and iPod
http://support.apple.com/kb/HT1535
If you are still having issues or continually prompted to erase and sync, you may want to try restoring your iPhone to factory settings before moving your data over (either via syncing or manually):
Apple Support: Use iTunes to restore your iOS device to factory settings
http://support.apple.com/kb/ht1414
(Note: Restoring iOS software deletes all your data and content from your device, including songs, videos, contacts, photos, and calendar info.)
Regards,
- Brenden
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A problem caused this program to stop interacting with Windows.
Problem signature
Problem Event Name: AppHangB1
Application Name: iTunes.exe
Application Version: 9.0.2.25
Application Timestamp: 4ae90227
Hang Signature: e16e
Hang Type: 2048
OS Version: 6.0.6002.2.2.0.768.3
Locale ID: 1033
Additional Hang Signature 1: 7c0d84b89770f21b73f15549cf799571
Additional Hang Signature 2: d690
Additional Hang Signature 3: 19d2f5eb7a0152fcdb75ee94ef95c820
Additional Hang Signature 4: e16e
Additional Hang Signature 5: 7c0d84b89770f21b73f15549cf799571
Additional Hang Signature 6: d690
Additional Hang Signature 7: 19d2f5eb7a0152fcdb75ee94ef95c820
Extra information about the problem
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Have a read here...
https://discussions.apple.com/message/18409815?ac_cid=ha
And See Here...
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Hy there,
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Andrei -
Hi, when I plug my iphone into my computer, itunes does not open. When I click on itunes to open it, it will open but my phone is not seen there as a device.
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Thanks CI also had issues with my 4S. I just got the 5S and can't get it to read my phone. It did it once and I was able to download my music, but can't get my ringtones and i have 25 ringtones that I can no longer get to after paying for them!!! Please HELP. It no longer sees my phone. I have uninstalled and reinstalled I Tunes mltiple times.
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Providing your Apple ID is not a .me or a .Mac address, you can change it with Apple and continue to use your account.
Start here, change your country if necessary and go to manage your account.
Once who have done this you can then correct it on your mobile device.
In order to change your Apple ID or password for your iCloud account on your iOS device, you need to delete the account from your iOS device first, then add it back using your updated details. (Settings > iCloud, scroll down and hit "Delete Account")
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Set up as new, since it newer has been connected to iTunes. Your iPhone will remain on iTunes. I have 4 different devices on my iTunes with no problems.
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Hey TBL64,
Welcome to Apple Support Communities, and thanks for the question. I found the following information that should help you out:
...to restore from an iCloud backup, erase your device (by going to Settings > General > Reset > Erase All Content and Settings). When prompted to set up as new or to restore from previous backup, select Restore from iCloud Backup. Enter your AppleID and password when prompted.
via:
iOS: How to back up and restore your content
http://support.apple.com/kb/ht1766
Cheers,
David
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