Every time I run spybot, none of the immunization have saved, what settings do I need to save them for next startup??
I am running latest Firefox, and Spybot. Every time i go to update Spybot, none of the earlier immunizations have saved. Is there a setting I need to change??
* Make sure that you do not use [[Clear Recent History]] to clear the "Site Preferences"
Clearing "Site Preferences" clears all cookies, images, pop-up windows, software installation, and password exceptions.
Similar Messages
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Why is AI quitting unexpectedly every time upon opening, when none of the other Creative Cloud deskt
Hello!
I downloaded the desktop apps offered in Creative Cloud, and they all work fine except for Illustrator (unfortunatley the one I need to use the most). Every time I open the program it immediatley quits unexpectedly upon launch.
What should I do?
-Sharon
Here is the error report:
Process: Adobe Illustrator [8478]
Path: /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/MacOS/Adobe Illustrator
Identifier: com.adobe.illustrator
Version: 682 (16.0.0)
Code Type: X86-64 (Native)
Parent Process: launchd [249]
Date/Time: 2012-05-21 11:56:29.768 -0400
OS Version: Mac OS X 10.7.4 (11E53)
Report Version: 9
Interval Since Last Report: 312774 sec
Crashes Since Last Report: 1167
Per-App Interval Since Last Report: 24 sec
Per-App Crashes Since Last Report: 3
Anonymous UUID: 859C52C8-77C7-42A4-8DC2-2C970F91419D
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_INVALID_ADDRESS at 0x0000000209e328ff
VM Regions Near 0x209e328ff:
CG shared images 00000001c2b3e000-00000001c2b46000 [ 32K] rw-/rw- SM=SHM
-->
STACK GUARD 00007fff5bc00000-00007fff5f400000 [ 56.0M] ---/rwx SM=NUL stack guard for thread 0
Application Specific Information:
objc[8478]: garbage collection is OFF
Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0 com.adobe.CoolType 0x00000001035dd62b CTInit + 1175509
1 com.adobe.CoolType 0x00000001035ca415 CTInit + 1097151
2 com.adobe.CoolType 0x000000010346c044 0x10345a000 + 73796
3 com.adobe.CoolType 0x0000000103545e64 CTInit + 555022
4 com.adobe.CoolType 0x000000010351b54f CTInit + 380665
5 com.adobe.CoolType 0x00000001034c6212 CTInit + 31676
6 com.adobe.CoolType 0x00000001034c6807 CTInit + 33201
7 com.adobe.CoolType 0x00000001034ccdcc CTInit + 59254
8 com.adobe.illustrator 0x00000001009154f5 0x100000000 + 9524469
9 com.adobe.illustrator 0x000000010091ed4f 0x100000000 + 9563471
10 com.adobe.illustrator 0x000000010075e5f2 0x100000000 + 7726578
11 com.adobe.illustrator 0x000000010075f4b0 0x100000000 + 7730352
12 com.adobe.illustrator 0x000000010075fb2f 0x100000000 + 7732015
13 com.adobe.illustrator 0x0000000100919c55 0x100000000 + 9542741
14 com.adobe.illustrator 0x000000010091c1bb 0x100000000 + 9552315
15 com.adobe.illustrator 0x000000010091c4ae 0x100000000 + 9553070
16 com.adobe.illustrator 0x000000010091cb59 0x100000000 + 9554777
17 com.adobe.illustrator 0x000000010090d2db 0x100000000 + 9491163
18 com.adobe.illustrator 0x000000010083cfde 0x100000000 + 8638430
19 com.adobe.illustrator 0x000000010090cd7e 0x100000000 + 9489790
20 com.adobe.illustrator 0x000000010090cfbc 0x100000000 + 9490364
21 com.adobe.illustrator 0x000000010070044b 0x100000000 + 7341131
22 com.adobe.illustrator 0x000000010083cfde 0x100000000 + 8638430
23 com.adobe.illustrator 0x00000001006ff33c 0x100000000 + 7336764
24 com.adobe.illustrator 0x00000001006ef5d4 0x100000000 + 7271892
25 com.adobe.illustrator 0x00000001001635f8 0x100000000 + 1455608
Thread 1:: Dispatch queue: com.apple.libdispatch-manager
0 libsystem_kernel.dylib 0x00007fff964be7e6 kevent + 10
1 libdispatch.dylib 0x00007fff9136078a _dispatch_mgr_invoke + 923
2 libdispatch.dylib 0x00007fff9135f31a _dispatch_mgr_thread + 54
Thread 2:
0 libsystem_kernel.dylib 0x00007fff964be192 __workq_kernreturn + 10
1 libsystem_c.dylib 0x00007fff90024594 _pthread_wqthread + 758
2 libsystem_c.dylib 0x00007fff90025b85 start_wqthread + 13
Thread 3:
0 libsystem_kernel.dylib 0x00007fff964be192 __workq_kernreturn + 10
1 libsystem_c.dylib 0x00007fff90024594 _pthread_wqthread + 758
2 libsystem_c.dylib 0x00007fff90025b85 start_wqthread + 13
Thread 4:
0 libsystem_kernel.dylib 0x00007fff964bdbca __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff90026274 _pthread_cond_wait + 840
2 com.apple.CoreServices.CarbonCore 0x00007fff92bcea5e TSWaitOnCondition + 106
3 com.apple.CoreServices.CarbonCore 0x00007fff92b60ea6 TSWaitOnConditionTimedRelative + 127
4 com.apple.CoreServices.CarbonCore 0x00007fff92ba5e81 MPWaitOnQueue + 181
5 com.adobe.ACE 0x0000000102a262c9 0x1029ed000 + 234185
6 com.adobe.ACE 0x0000000102a255da 0x1029ed000 + 230874
7 com.apple.CoreServices.CarbonCore 0x00007fff92ba6ce6 PrivateMPEntryPoint + 58
8 libsystem_c.dylib 0x00007fff900228bf _pthread_start + 335
9 libsystem_c.dylib 0x00007fff90025b75 thread_start + 13
Thread 5:
0 libsystem_kernel.dylib 0x00007fff964bdbca __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff90026274 _pthread_cond_wait + 840
2 com.apple.CoreServices.CarbonCore 0x00007fff92bcea5e TSWaitOnCondition + 106
3 com.apple.CoreServices.CarbonCore 0x00007fff92b60ea6 TSWaitOnConditionTimedRelative + 127
4 com.apple.CoreServices.CarbonCore 0x00007fff92ba5e81 MPWaitOnQueue + 181
5 com.adobe.ACE 0x0000000102a262c9 0x1029ed000 + 234185
6 com.adobe.ACE 0x0000000102a255da 0x1029ed000 + 230874
7 com.apple.CoreServices.CarbonCore 0x00007fff92ba6ce6 PrivateMPEntryPoint + 58
8 libsystem_c.dylib 0x00007fff900228bf _pthread_start + 335
9 libsystem_c.dylib 0x00007fff90025b75 thread_start + 13
Thread 6:
0 libsystem_kernel.dylib 0x00007fff964bdbca __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff90026274 _pthread_cond_wait + 840
2 com.apple.CoreServices.CarbonCore 0x00007fff92bcea5e TSWaitOnCondition + 106
3 com.apple.CoreServices.CarbonCore 0x00007fff92b60ea6 TSWaitOnConditionTimedRelative + 127
4 com.apple.CoreServices.CarbonCore 0x00007fff92ba5e81 MPWaitOnQueue + 181
5 com.adobe.ACE 0x0000000102a262c9 0x1029ed000 + 234185
6 com.adobe.ACE 0x0000000102a255da 0x1029ed000 + 230874
7 com.apple.CoreServices.CarbonCore 0x00007fff92ba6ce6 PrivateMPEntryPoint + 58
8 libsystem_c.dylib 0x00007fff900228bf _pthread_start + 335
9 libsystem_c.dylib 0x00007fff90025b75 thread_start + 13
Thread 7:
0 libsystem_kernel.dylib 0x00007fff964bdbca __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff90026274 _pthread_cond_wait + 840
2 com.adobe.AGM 0x0000000102ed4d5b AGMInitialize + 3255471
3 com.adobe.AGM 0x0000000102ed5b5c AGMInitialize + 3259056
4 com.adobe.AGM 0x0000000102edcdeb AGMInitialize + 3288383
5 libsystem_c.dylib 0x00007fff900228bf _pthread_start + 335
6 libsystem_c.dylib 0x00007fff90025b75 thread_start + 13
Thread 8:
0 libsystem_kernel.dylib 0x00007fff964bdbca __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff90026274 _pthread_cond_wait + 840
2 com.adobe.ape.engine 0x000000011878ac0d APXGetHostAPI + 2516093
3 com.adobe.ape.engine 0x0000000118538ec1 APXGetHostAPI + 83761
4 com.adobe.ape.engine 0x000000011878acd1 APXGetHostAPI + 2516289
5 com.adobe.ape.engine 0x000000011878ad4a APXGetHostAPI + 2516410
6 com.adobe.ape.engine 0x000000011878ae79 APXGetHostAPI + 2516713
7 libsystem_c.dylib 0x00007fff900228bf _pthread_start + 335
8 libsystem_c.dylib 0x00007fff90025b75 thread_start + 13
Thread 9:
0 libsystem_kernel.dylib 0x00007fff964bdbca __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff90026274 _pthread_cond_wait + 840
2 com.adobe.ape.engine 0x000000011878ac0d APXGetHostAPI + 2516093
3 com.adobe.ape.engine 0x0000000118538ec1 APXGetHostAPI + 83761
4 com.adobe.ape.engine 0x000000011878acd1 APXGetHostAPI + 2516289
5 com.adobe.ape.engine 0x000000011878ad4a APXGetHostAPI + 2516410
6 com.adobe.ape.engine 0x000000011878ae79 APXGetHostAPI + 2516713
7 libsystem_c.dylib 0x00007fff900228bf _pthread_start + 335
8 libsystem_c.dylib 0x00007fff90025b75 thread_start + 13
Thread 10:
0 libsystem_kernel.dylib 0x00007fff964bdbca __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff90026274 _pthread_cond_wait + 840
2 com.adobe.ape.engine 0x000000011878ac0d APXGetHostAPI + 2516093
3 com.adobe.ape.engine 0x0000000118538ec1 APXGetHostAPI + 83761
4 com.adobe.ape.engine 0x000000011878acd1 APXGetHostAPI + 2516289
5 com.adobe.ape.engine 0x000000011878ad4a APXGetHostAPI + 2516410
6 com.adobe.ape.engine 0x000000011878ae79 APXGetHostAPI + 2516713
7 libsystem_c.dylib 0x00007fff900228bf _pthread_start + 335
8 libsystem_c.dylib 0x00007fff90025b75 thread_start + 13
Thread 11:
0 libsystem_kernel.dylib 0x00007fff964bdbca __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff90026274 _pthread_cond_wait + 840
2 com.adobe.ape.engine 0x000000011878ac0d APXGetHostAPI + 2516093
3 com.adobe.ape.engine 0x0000000118538ec1 APXGetHostAPI + 83761
4 com.adobe.ape.engine 0x000000011878acd1 APXGetHostAPI + 2516289
5 com.adobe.ape.engine 0x000000011878ad4a APXGetHostAPI + 2516410
6 com.adobe.ape.engine 0x000000011878ae79 APXGetHostAPI + 2516713
7 libsystem_c.dylib 0x00007fff900228bf _pthread_start + 335
8 libsystem_c.dylib 0x00007fff90025b75 thread_start + 13
Thread 12:
0 libsystem_kernel.dylib 0x00007fff964bc67a mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff964bbd71 mach_msg + 73
2 com.apple.CoreFoundation 0x00007fff8eaea50c __CFRunLoopServiceMachPort + 188
3 com.apple.CoreFoundation 0x00007fff8eaf2c74 __CFRunLoopRun + 1204
4 com.apple.CoreFoundation 0x00007fff8eaf2486 CFRunLoopRunSpecific + 230
5 com.apple.CoreMediaIO 0x00007fff94887fe9 CMIO::DAL::RunLoop::OwnThread(void*) + 159
6 com.apple.CoreMediaIO 0x00007fff9487e15a CAPThread::Entry(CAPThread*) + 98
7 libsystem_c.dylib 0x00007fff900228bf _pthread_start + 335
8 libsystem_c.dylib 0x00007fff90025b75 thread_start + 13
Thread 13:
0 libsystem_kernel.dylib 0x00007fff964bdbca __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff900262a6 _pthread_cond_wait + 890
2 com.adobe.ape.engine 0x000000011878abd0 APXGetHostAPI + 2516032
3 com.adobe.ape.engine 0x00000001187a2ddb APXGetHostAPI + 2614859
4 com.adobe.ape.engine 0x000000011878acd1 APXGetHostAPI + 2516289
5 com.adobe.ape.engine 0x000000011878ad4a APXGetHostAPI + 2516410
6 com.adobe.ape.engine 0x000000011878ae79 APXGetHostAPI + 2516713
7 libsystem_c.dylib 0x00007fff900228bf _pthread_start + 335
8 libsystem_c.dylib 0x00007fff90025b75 thread_start + 13
Thread 14:
0 libsystem_kernel.dylib 0x00007fff964bdbca __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff900262a6 _pthread_cond_wait + 890
2 com.adobe.ape.engine 0x000000011878abd0 APXGetHostAPI + 2516032
3 com.adobe.ape.engine 0x000000011891d2c3 APXGetHostAPI + 4164403
4 com.adobe.ape.engine 0x000000011878acd1 APXGetHostAPI + 2516289
5 com.adobe.ape.engine 0x000000011878ad4a APXGetHostAPI + 2516410
6 com.adobe.ape.engine 0x000000011878ae79 APXGetHostAPI + 2516713
7 libsystem_c.dylib 0x00007fff900228bf _pthread_start + 335
8 libsystem_c.dylib 0x00007fff90025b75 thread_start + 13
Thread 15:
0 libsystem_kernel.dylib 0x00007fff964bdbca __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff90026274 _pthread_cond_wait + 840
2 com.adobe.AFlame 0x000000012158c5f5 Flame_Terminate + 1642661
3 com.adobe.AFlame 0x000000012156d4cb Flame_Terminate + 1515387
4 com.adobe.AFlame 0x000000012152528a Flame_Terminate + 1219898
5 libsystem_c.dylib 0x00007fff900228bf _pthread_start + 335
6 libsystem_c.dylib 0x00007fff90025b75 thread_start + 13
Thread 16:
0 libsystem_kernel.dylib 0x00007fff964bde42 __semwait_signal + 10
1 libsystem_c.dylib 0x00007fff8ffd8dea nanosleep + 164
2 libsystem_c.dylib 0x00007fff8ffd8bb5 usleep + 53
3 com.adobe.illustrator.plugins.dBrushTool 0x000000011d8ac2d2 PluginMain + 364210
4 libsystem_c.dylib 0x00007fff900228bf _pthread_start + 335
5 libsystem_c.dylib 0x00007fff90025b75 thread_start + 13
Thread 17:
0 libsystem_kernel.dylib 0x00007fff964bc6b6 semaphore_wait_trap + 10
1 com.adobe.illustrator.plugins.dBrushTool 0x000000011d8ae7ea PluginMain + 373706
Thread 18:
0 libsystem_kernel.dylib 0x00007fff964bc6b6 semaphore_wait_trap + 10
1 com.adobe.illustrator.plugins.dBrushTool 0x000000011d8ae7ea PluginMain + 373706
Thread 19:
0 libsystem_kernel.dylib 0x00007fff964bc6b6 semaphore_wait_trap + 10
1 com.adobe.illustrator.plugins.dBrushTool 0x000000011d8ae7ea PluginMain + 373706
Thread 20:
0 libsystem_kernel.dylib 0x00007fff964bc6b6 semaphore_wait_trap + 10
1 com.adobe.illustrator.plugins.dBrushTool 0x000000011d8ae7ea PluginMain + 373706
Thread 21:
Thread 0 crashed with X86 Thread State (64-bit):
rax: 0x0000000117c0ca3c rbx: 0x00007fff5fbfda68 rcx: 0x0000000209e328ff rdx: 0x00007fff5fbfda74
rdi: 0x00007fff5fbfda70 rsi: 0x0000000000000004 rbp: 0x00007fff5fbfde60 rsp: 0x00007fff5fbfd330
r8: 0x0000000000000000 r9: 0x0000000000000053 r10: 0x0000000000000000 r11: 0x0000000000000000
r12: 0x00007fff5fbfda60 r13: 0x0000000000000000 r14: 0x0000000000000000 r15: 0x0000000080000000
rip: 0x00000001035dd62b rfl: 0x0000000000010206 cr2: 0x0000000209e328ff
Logical CPU: 0
Binary Images:
0x100000000 - 0x10186cfe7 +com.adobe.illustrator (682 - 16.0.0) <8F6F07B7-9649-7267-D555-D35E1326F0C0> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/MacOS/Adobe Illustrator
0x101aae000 - 0x1027f3ff7 +libicudata.40.0.dylib (40.0.0 - compatibility 40.0.0) <6211D655-ECF8-7378-CF68-3B07300D5A29> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/ICUData.framework/Versions/4.0/libicudata.40.0.dylib
0x102806000 - 0x102874fef +com.adobe.headlights.LogSessionFramework (??? - 2.1.2.1652) <25E6F475-1522-419C-2169-547FCF2FD97F> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/LogSession.framework/Versions/A/LogSession
0x1028c8000 - 0x1028ccff7 +com.adobe.AdobeCrashReporter (6.0 - 6.0.20120201) <A6B1F3BD-5DB0-FEE5-708A-B54E5CA80481> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/AdobeCrashReporter.framework/Versions/A/AdobeCrashRep orter
0x1028d2000 - 0x10292fff7 +com.adobe.aiport (aiport version 16.0.0 - 16.0.0.682) <013A7667-AC54-C394-36EC-DE3E058EBBB8> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/aiport.framework/Versions/A/aiport
0x102956000 - 0x1029bbff7 +com.adobe.filterport (filterport version 16.0.0 - 16.0.0.682) <4D4BAF9C-D816-167D-C653-3E61955725A9> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/filterport.framework/Versions/A/filterport
0x1029e9000 - 0x1029e9ff7 +com.adobe.SPBasic (SPBasic version 16.0.0 - 16.0.0.682) <6344CAA3-C943-9DF3-CCCB-AB443149DF6A> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/SPBasic.framework/Versions/A/SPBasic
0x1029ed000 - 0x102b66fff +com.adobe.ACE (AdobeACE 2.19.18.19822 - 2.19.18.19822) <01A168B2-A4AA-71B3-D8F1-2F4A367485BB> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/AdobeACE.framework/Versions/A/AdobeACE
0x102b79000 - 0x103181fff +com.adobe.AGM (AdobeAGM 4.26.20.19822 - 4.26.20.19822) <4AB2E56F-811A-C769-4F3C-CBE1530C8A56> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/AdobeAGM.framework/Versions/A/AdobeAGM
0x10321d000 - 0x10325fff7 +com.adobe.ARE (AdobeARE 1.5.02.19822 - 1.5.02.19822) <FB3356DF-DBCD-CE4C-DC16-63540BC96C5C> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/AdobeARE.framework/Versions/A/AdobeARE
0x103267000 - 0x103361fe7 +com.adobe.AXEDOMCore (AdobeAXEDOMCore 3.7.101.18636 - 3.7.101.18636) <C7652AF2-56D7-8AF8-A207-0BDEDDFF0BEC> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/AdobeAXEDOMCore.framework/Versions/A/AdobeAXEDOMCore
0x103405000 - 0x103424fff +com.adobe.BIB (AdobeBIB 1.2.02.19822 - 1.2.02.19822) <7EC75BFC-1A1C-8FD3-56BB-D6B6EB5CA9A1> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/AdobeBIB.framework/Versions/A/AdobeBIB
0x10342b000 - 0x103453ff7 +com.adobe.BIBUtils (AdobeBIBUtils 1.1.01 - 1.1.01) <4886F3FC-D31A-6149-1E03-EBA15E262086> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/AdobeBIBUtils.framework/Versions/A/AdobeBIBUtils
0x10345a000 - 0x1037bbfef +com.adobe.CoolType (AdobeCoolType 5.10.31.19822 - 5.10.31.19822) <14E82AD0-5994-21FA-D963-D3FB2A113349> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/AdobeCoolType.framework/Versions/A/AdobeCoolType
0x103808000 - 0x103c4eff7 +com.adobe.MPS (AdobeMPS 5.8.0.19673 - 5.8.0.19673) <E63AFCA8-3E74-1745-8C74-8B0A78073BE5> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/AdobeMPS.framework/Versions/A/AdobeMPS
0x103cca000 - 0x104dc8fef +com.adobe.psl (AdobePSL 13.0.0.19655 - 13.0.0.19655) <8029DA17-402C-301F-02E9-D0EC8DF48BE8> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/AdobePSL.framework/Versions/A/AdobePSL
0x104f88000 - 0x104fe8ff7 +com.adobe.AdobeXMPCore (Adobe XMP Core 5.3 -c 11 - 66.145661) <B475CD07-1024-560D-5BFE-2A6FCE63925C> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/AdobeXMP.framework/Versions/A/AdobeXMP
0x104ff2000 - 0x1050aafe7 +com.adobe.AdobeXMPFiles (Adobe XMP Files 5.4 -f 49 - 66.145661) <9F30F410-B84E-EB85-7F2C-C72BCD50CB77> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/AdobeXMPFiles.framework/Versions/A/AdobeXMPFiles
0x1050dd000 - 0x105187fe7 +libicucnv.40.0.dylib (40.0.0 - compatibility 40.0.0) <768D99C5-46B9-B849-2834-B5BF541856D1> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/ICUConverter.framework/Versions/4.0/libicucnv.40.0.dy lib
0x1051ae000 - 0x1052eefe7 +libicui18n.40.0.dylib (40.0.0 - compatibility 40.0.0) <B0341318-FB92-A0CF-2CA5-7FA100624DBD> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/ICUInternationalization.framework/Versions/4.0/libicu i18n.40.0.dylib
0x10536d000 - 0x10546ffef +libicuuc.40.0.dylib (40.0.0 - compatibility 40.0.0) <76F12DCE-F356-D48D-4239-FC103706EF76> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/ICUUnicode.framework/Versions/4.0/libicuuc.40.0.dylib
0x1054b7000 - 0x105604ff7 +com.winsoft.wrservices (WRServices 5.0.0 - 5.0.0) <FFA48E0A-A17C-A04F-AE20-6815EB944DEA> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/WRServices.framework/Versions/A/WRServices
0x105678000 - 0x1058c1fe7 +com.adobe.linguistic.LinguisticManager (6.0.0 - 17206) <301AAE8E-BA78-230E-9500-FCCA204B49CB> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/AdobeLinguistic.framework/Versions/3/AdobeLinguistic
0x105944000 - 0x10594bfef +com.adobe.coretech.adobesplashkit (AdobeSplashKit version 1.0 - 1.0) <E678CE59-3C6E-386B-92F1-48B49B1727E0> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/AdobeSplashKit.framework/Versions/A/AdobeSplashKit
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0x11f5f4000 - 0x11f61cffI think you have pasted the entire crash log. In case of such issues in future, please paste the error screenshot.
Seems to be a permission issue. Lets follow the below suggestions:
Solution 1: Rename the following folders on your machine:
'/Library/ColorSync/Profiles/Profiles'
'/Library/ColorSync/Profiles/Recommended'
Solution 2: Rename the following files:
'/Library/Application Support/Adobe/caps/Media_db.db'
'/Library/Application Support/Adobe/caps/pdb.db'
Make sure you dont touch caps.db under the same folder. Now run the installer again. Let me know if you need more help.
Solution 3:
Please Run following commands on terminal on the machine (this will remove the corrupt fonts and should allow you to run the installer successfully) -
sudo mv "/Library/Fonts/ACaslonPro-Bold.otf" /tmp/
sudo mv "/Library/Application Support/Adobe/SavedFonts/current/AdobeArabic-Bold.otf" /tmp/
sudo mv "/Library/Application Support/Adobe/HelpCfg/de_DE/goURL_lr_photoshop_de.csv" /tmp/
Please feel free to respond to this thread if you have any questions about the steps listed within the document. If you could also respond with the specific error message you receive, It would be appreciated. -
Basically, when I search for messages I have sent from my phone on the desktop, Thunderbird client cannot find them. What settings doI need to employ to sync the phone with Thunderbird? Thanks.
Since, POP accounts do not synchronize folders, the first step is to make sure your account connection is set up to use IMAP on all devices. Assuming that is an option with your account.
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I tried the options / tabs and I could not find a setting for this. I am running Windows 7 with Firefox 5.0 Thank you.
'''Try Firefox Safe Mode''' to see if the problem goes away. Safe Mode is a troubleshooting mode, which disables most add-ons.
''(If you're not using it, switch to the Default theme.)''
* You can open Firefox 4.0+ in Safe Mode by holding the '''Shift''' key when you open the Firefox desktop or Start menu shortcut.
* Or open the Help menu and click on the '''Restart with Add-ons Disabled...''' menu item while Firefox is running.
''Once you get the pop-up, just select "'Start in Safe Mode"''
'''''If the issue is not present in Firefox Safe Mode''''', your problem is probably caused by an extension, and you need to figure out which one. Please follow the [[Troubleshooting extensions and themes]] article for that.
''To exit the Firefox Safe Mode, just close Firefox and wait a few seconds before opening Firefox for normal use again.''
Please report back soon. -
How do I get calendar items entered on my iPhone5 to sync to my Mac desk top? The sync seems to omly work from computer to phone.
The iCloud settings for the computer and other devices are in the iCloud preferences in System Preferences. If you open iTunes with your iPhone connected to the computer, select the iPhone under Devices in iTunes' sidebar, then click on the Info tab in iTunes' main window. Look at the various items you see listed. Be sure to check the Mail component for your GMail account because it is not an iCloud mail account. Your Calendar and Contacts components should state that they are being synced by iCloud.
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Every time I start iTunes I get the message: "iTunes exec has been set to run in compatability mode for an older version of Windows. Turn off compatability mode for iTunes before you open it." How do I turn off the compatability mode? Particularly when I have to do it before I turn on iTunes.
Try the following document, only be sure that none of the boxes in the compatibility mode tab are checked (not just the compatibility mode box itself):
iTunes for Windows: How to turn off Compatibility Mode -
I am trying to install a program on my Mac Book Pro Retina from a Apple SuperDrive. Every time I run the installer, it says I do not have enough memory to install. However, I definitely have enough memory (186.74 GB). The program takes only 550 MB. Any ideas why?
Thanks for the clarification on the terms. I consider myself proficent at my computer, but not exactly in its inner-workings! I have 8 GB of memory installed.
I am still confused as to why I do not have any space for the program. This is the exact error message I get: "There is not enough free space on Macintosh HD disk. The Print Shop 2 application requires about 550 MB to be installed. Free some disk space and try again."
Thank you again for your help. -
Why does a new run once start up program run every time I start my computer? The start up program is coming from Reader XI. The only name on it is a number starting with 141_______.
See also https://forums.adobe.com/thread/1654402
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Photoshop Elements 12 crashes every time I run the editor
Every time I run the editor, the program crashes. The organizer works fine. I have a i7, Win 8.1 16GB RAM and 2GB video memory. Lightroom 5.3 works fine. I have the same problem with the editor of Premiere Elements 12.
Any suggestions?Has it ever worked right? If so, I would start the editor while holding down ctrl+alt+shift. Keep the keys down till you see a window asking if you want to delete the settings file. You do.
If it has never worked, I would uninstall and reinstall, but be sure to disable your antivirus and anything from symantec/norton during the installation. -
I get the "Fast Browser Plugin not loaded" message every time I run Safari and I can't find an MTWB folder anywhere on my hard drive? This doesn't seem to be causing a problem, but is a puzzle?
1. This procedure is a diagnostic test. It changes nothing, for better or worse, and therefore will not, in itself, solve the problem.
2. If you don't already have a current backup, back up all data before doing anything else. The backup is necessary on general principle, not because of anything in the test procedure. There are ways to back up a computer that isn't fully functional. Ask if you need guidance.
3. Below are instructions to run a UNIX shell script, a type of program. All it does is to collect information about the state of the computer. That information goes nowhere unless you choose to share it. However, you should be cautious about running any kind of program (not just a shell script) at the request of a stranger on a public message board. If you have doubts, search this site for other discussions in which this procedure has been followed without any report of ill effects. If you can't satisfy yourself that the instructions are safe, don't follow them. Ask for other options.
Here's a summary of what you need to do, if you choose to proceed: Copy a line of text from this web page into the window of another application. Wait for the script to run. It usually takes a few minutes. Then paste the results, which will have been copied automatically, back into a reply on this page. The sequence is: copy, paste, wait, paste again. Details follow.
4. You may have started the computer in "safe" mode. Preferably, these steps should be taken in “normal” mode. If the system is now in safe mode and works well enough in normal mode to run the test, restart as usual. If you can only test in safe mode, do that.
5. If you have more than one user, and the one affected by the problem is not an administrator, then please run the test twice: once while logged in as the affected user, and once as an administrator. The results may be different. The user that is created automatically on a new computer when you start it for the first time is an administrator. If you can't log in as an administrator, test as the affected user. Most personal Macs have only one user, and in that case this section doesn’t apply. Don't log in as root.
6. The script is a single long line, all of which must be selected. You can accomplish this easily by triple-clicking anywhere in the line. The whole line will highlight, though you may not see all of it in the browser window, and you can then copy it. If you try to select the line by dragging across the part you can see, you won't get all of it.
Triple-click anywhere in the line of text below on this page to select it:
PATH=/usr/bin:/bin:/usr/sbin:/sbin; clear; Fb='%s\n\t(%s)\n'; Fm='\n%s\n\n%s\n'; Fr='\nRAM details\n%s\n'; Fs='\n%s: %s\n'; Fu='user %s%%, system %s%%'; AC="com.autodesk.AutoCAD com.google.GoogleDrive"; H='^[[:space:]]*((127\.0\.0\.1|::1|fe80::1%lo0)[[:space:]]+local|(255\.){3}255[[:space:]]*broadcast)host[[:space:]]*$'; NS=networksetup; PB="/usr/libexec/PlistBuddy -c Print"; A () { [[ a -eq 0 ]]; }; M () { find -L "$d" -type f | while read f; do file -b "$f" | egrep -lq XML\|exec && echo $f; done; }; AT () { o=`file -b "$1" | egrep -v '^(A.{16}t$|cann)'`; Ps "${1##*/} format"; }; Pc () { o=`grep -v '^ *#' "$2"`; l=`wc -l <<< "$o"`; [[ l -gt 25 ]] && o=`head -n25 <<< "$o"`$'\n'"[$((l-25)) more line(s)]"; Pm "$1"; AT "$1"; }; Pm () { [[ "$o" ]] && o=`sed -E '/^ *$/d;s/^ */ /;s/[-0-9A-Fa-f]{22,}/UUID/g;s/(ochat)\.[^.]+(\..+)/\1\2/;/Shared/!s/(\/Users\/)[^/]+/\1-/g' <<< "$o"` && printf "$Fm" "$1" "$o"; }; Pp () { o=`$PB "$2" | awk -F'= ' \/$3'/{print $2}'`; Pm "$1"; }; Ps () { o=`echo $o`; [[ ! "$o" =~ ^0?$ ]] && printf "$Fs" "$1" "$o"; }; R () { o=; [[ r -eq 0 ]]; }; SP () { system_profiler SP${1}DataType; }; id -G | grep -qw 80; a=$?; A && sudo true; r=$?; t=`date +%s`; clear; { A || echo $'No admin access\n'; A && ! R && echo $'No root access\n'; SP Software | sed -n 's/^ *//;5p;6p;8p'; h=(`SP Hardware | awk '/ Id/{print $3}; /Mem/{print $2}'`); o=$h; Ps "Model"; o=$((h[1]<4?h[1]:0)); Ps "Total RAM (GB)"; o=`SP Memory | sed '1,5d;/[my].*:/d'`; [[ "$o" =~ s:\ [^O]|x([^08]|0[^2]|8[^0]) ]] && printf "$Fr" "$o"; o=`SP Diagnostics | sed '5,6!d'`; [[ "$o" =~ Pass ]] || Pm "POST"; p=`SP Power`; o=`awk '/Cy/{print $NF}' <<< "$p"`; o=$((o>=300?o:0)); Ps "Battery cycles"; o=`sed -n '/Cond.*: [^N]/{s/^.*://p;}' <<< "$p"`; Ps "Battery condition"; for b in FireWire Thunderbolt USB; do o=`SP $b | sed -En '/:$/{s/ *:$//;x;s/\n//;s/\n.*//;/\)/p;};/^ *(V.+ [0N]|Man).+ /{s/ 0x.... //;s/[()]//g;s/(.+: )(.+)/ (\2)/;H;};/Apple|Genesy|Intel|SMSC/{s/.//g;h;}'`; Pm $b; done; o=`pmset -g therm | sed 's/^.*C/C/'`; [[ "$o" =~ No\ th|pms ]] && o=; Pm "Thermal conditions"; o=`pmset -g sysload | grep -v :`; [[ "$o" =~ =\ [^GO] ]] || o=; Pm "System load advisory"; o=`nvram boot-args | awk '{$1=""; print}'`; Ps "boot-args"; fdesetup status | grep -q On && o=on || o=; Ps "FileVault"; a=(/ ""); A=(System User); for i in 0 1; do o=`cd ${a[$i]}L*/Lo*/Diag* || continue; for f in *.{cr,h,pa,s}*; do [[ -f "$f" ]] || continue; d=$(stat -f%Sc -t%F "$f"); [[ "$f" =~ h$ ]] && grep -lq "^Thread c" "$f" && f="$f *"; echo "$d ${f%%_2*} ${f##*.}"; done | sort | tail`; Pm "${A[$i]} diagnostics"; done; grep -lq '*$' <<< "$o" && printf $'\n\t* Code injection\n'; o=`syslog -F bsd -k Sender kernel -k Message CReq 'caug|GPU |hfs: Ru|last value [1-9]|n Cause: -|NVDA\(|pagin|proc: t|Roamed|rror|ssert|Thrott|timed? ?o|WARN' -k Message Ane 'SMC:' | tail -n25 | awk '/:/{$4=""; $5=""};1'`; Pm "Kernel messages"; o=`df -m / | awk 'NR==2 {print $4}'`; o=$((o<5120?o:0)); Ps "Free space (MiB)"; o=$(($(vm_stat | awk '/eo/{sub("\\.",""); print $2}')/256)); o=$((o>=1024?o:0)); Ps "Pageouts (MiB)"; s=( `sar -u 1 10 | sed '$!d'` ); [[ s[4] -lt 85 ]] && o=`printf "$Fu" ${s[1]} ${s[3]}` || o=; Ps "Total CPU usage" && { s=(`ps acrx -o comm,ruid,%cpu | sed '2!d'`); n=$((${#s[*]}-1)); c="${s[*]}"; o=${s[$n]}%; Ps "CPU usage by process \"${c% ${s[$((n-1))]}*}\" with UID ${s[$((n-1))]}"; }; s=(`top -R -l1 -n1 -o prt -stats command,uid,prt | sed '$!d'`); n=$((${#s[*]}-1)); s[$n]=${s[$n]%[+-]}; c="${s[*]}"; o=$((s[$n]>=25000?s[$n]:0)); Ps "Mach ports used by process \"${c% ${s[$((n-1))]}*}\" with UID ${s[$((n-1))]}"; o=`kextstat -kl | grep -v com\\.apple | cut -c53- | cut -d\< -f1`; Pm "Loaded extrinsic kernel extensions"; R && o=`sudo launchctl list | awk 'NR>1 && !/0x|com\.(apple|openssh|vix\.cron)|org\.(amav|apac|calendarse|cups|dove|isc|ntp|openld|post[fg]|x)/{print $3}'`; Pm "Extrinsic daemons"; o=`launchctl list | awk 'NR>1 && !/0x|com\.apple|org\.(x|openbsd)|\.[0-9]+$/{print $3}'`; Pm "Extrinsic agents"; o=`for d in {/,}L*/Lau*; do M; done | egrep -v 'com\.apple\.(CSConfig|server)' | while read f; do ID=$($PB\ :Label "$f") || ID="No job label"; printf "$Fb" "$f" "$ID"; done`; Pm "launchd items"; o=`for d in /{S*/,}L*/StartupItems; do M; done`; Pm "Startup items"; sys=`pkgutil --regexp --only-files --files com.apple.pkg.* | sort | uniq | sed 's:^:/:'`; b=`sed -E '/^.+Lib.+\/Contents\/Info.plist$/!d;s/\/Info.plist$//;/Contents\/./d' <<< "$sys"`; l=`egrep '^/usr/lib/.+dylib$' <<< "$sys"`; [[ "$b" && "$l" ]] && { o=`find -L /S*/L*/{C*/Sec*A,E}* {/,}L*/{A*d,Compon,Ex,In,iTu,Keyb,Mail/B,P*P,Qu*T,Scripti,Sec,Servi,Spo}* -type d -name Contents -prune | grep -Fv "$b" | while read d; do test -f "$d/Info.plist" || continue; ID=$($PB\ :CFBundleIdentifier "$_") || ID="No bundle ID"; printf "$Fb" "${d%/Contents}" "$ID"; done`; Pm "Extrinsic loadable bundles"; o=`find /usr/lib -type f -name *.dylib | grep -Fv "$l"`; Pm "Extrinsic shared libraries"; :; } || echo $'\nReceipts missing'; o=`for e in INSERT_LIBRARIES LIBRARY_PATH; do launchctl getenv DYLD_$e; done`; Pm "Inserted dylibs"; o=`find -L {,/u*/lo*}/e*/periodic -type f -mtime -10d`; Pm "Modified periodic scripts"; o=`scutil --proxy | grep Prox`; Pm "Proxies"; o=`scutil --dns | awk '/r\[0\] /{if ($NF !~ /^1(0|72\.(1[6-9]|2[0-9]|3[0-1])|92\.168)\./) print $NF; exit}'`; i=`route -n get default | awk '/e:/{print $2}'`; I=`$NS -listnetworkserviceorder | sed -En '/ '$i'\)$/{x;s/^\(.+\) //p;q;};x'`; n=`$NS -getdnsservers "$I" | awk '!/^T/{printf "not "; exit}'`; Ps "DNS (${n}from DHCP)"; o=`$NS -getinfo "$I" | awk '/k:/{if ($3 !~ "(255\.){3}0") print $3}'`; Ps "Netmask"; R && o=`sudo profiles -P | grep : | wc -l`; Ps "Profiles"; f=auto_master; [[ `md5 -q /etc/$f` =~ ^b166 ]] || Pc $f /etc/$f; for f in fstab sysctl.conf crontab launchd.conf; do Pc $f /etc/$f; done; f=/etc/hosts; Pc "hosts" <(egrep -v "$H" $f ); AT $f; Pc "User launchd" ~/.launchd*; R && Pc "Root crontab" <(sudo crontab -l); Pc "User crontab" <(crontab -l); R && o=`sudo defaults read com.apple.loginwindow LoginHook`; Pm "Login hook"; LD="$(`find /S*/*/F* -type f -name lsregister | head -n1` -dump)"; o=`for ID in $AC; do [[ "$LD" =~ $ID ]] && echo $ID; done`; Pm "Application check"; Pp "Global login items" /L*/P*/loginw* Path; Pp "User login items" L*/P*/*loginit* Name; Pp "Safari extensions" L*/Saf*/*/E*.plist Bundle | sed -E 's/(\..*$|-[1-9])//g'; o=`find ~ $TMPDIR.. \( -flags +sappnd,schg,uappnd,uchg -o ! -user $UID -o ! -perm -600 \) | wc -l`; Ps "Restricted user files"; cd; o=`SP Fonts | egrep 'id: N|te: Y' | wc -l`; Ps "Font problems"; o=`find L*/{Con,Pref}* -type f ! -size 0 -name *.plist | while read f; do plutil -s "$f" >&- || echo $f; done`; Pm "Bad plists"; d=(Desktop L*/Keyc*); n=(20 7); for i in 0 1; do o=`find "${d[$i]}" -type f -maxdepth 1 | wc -l`; o=$((o<=n[$i]?0:o)); Ps "${d[$i]##*/} file count"; done; o=; [[ UID -eq 0 ]] && o=root; Ps "UID"; o=$((`date +%s`-t)); Ps "Elapsed time (s)"; } 2>/dev/null | pbcopy; exit 2>&-
Copy the selected text to the Clipboard by pressing the key combination command-C.
7. Launch the built-in Terminal application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Terminal in the icon grid.
Click anywhere in the Terminal window and paste (command-V). The text you pasted should vanish immediately. If it doesn't, press the return key.
8. If you see an error message in the Terminal window such as "syntax error," enter
exec bash
and press return. Then paste the script again.
9. If you're logged in as an administrator, you'll be prompted for your login password. Nothing will be displayed when you type it. You will not see the usual dots in place of typed characters. Make sure caps lock is off. Type carefully and then press return. You may get a one-time warning to be careful. If you make three failed attempts to enter the password, the test will run anyway, but it will produce less information. In most cases, the difference is not important. If you don't know the password, or if you prefer not to enter it, press the key combination control-C or just press return three times at the password prompt. Again, the script will still run.
If you're not logged in as an administrator, you won't be prompted for a password. The test will still run. It just won't do anything that requires administrator privileges.
10. The test may take a few minutes to run, depending on how many files you have and the speed of the computer. A computer that's abnormally slow may take longer to run the test. While it's running, there will be nothing in the Terminal window and no indication of progress. Wait for the line
[Process completed]
to appear. If you don't see it within half an hour or so, the test probably won't complete in a reasonable time. In that case, close the Terminal window and report the results. No harm will be done.
11. When the test is complete, quit Terminal. The results will have been copied to the Clipboard automatically. They are not shown in the Terminal window. Please don't copy anything from there. All you have to do is start a reply to this comment and then paste by pressing command-V again.
If any private information, such as your name or email address, appears in the results, anonymize it before posting. Usually that won't be necessary.
12. When you post the results, you might see the message, "You have included content in your post that is not permitted." It means that the forum software has misidentified something in the post as a violation of the rules. If that happens, please post the test results on Pastebin, then post a link here to the page you created.
Note: This is a public forum, and others may give you advice based on the results of the test. They speak only for themselves, and I don't necessarily agree with them.
Copyright © 2014 by Linc Davis. As the sole author of this work, I reserve all rights to it except as provided in the Terms of Use of the Apple Support Communities website ("ASC"). Readers of ASC may copy it for their own personal use. Neither the whole nor any part may be redistributed. -
Every time I try to get on the Ipod games, it says I have to add more security questions, but no questions are listed, just two buttons that say "Submit" and places to put the answers to the unstated questions. It also asks for a second email address. It then proceeds to lock up. Is this a scam of some sort. There is nothing on the apple website about having additional security questions other than the one, or having a second email to operate the ipod.
You need to contact Apple to get the questions reset. Click here, phone them, and ask for the Account Security team, or fill out and submit this form.
Whichever method you use, you probably won't get a response until the 26th. If you absolutely must make a purchase before then, create a new Apple ID; you won't be able to transfer previous purchases or iTunes Store credit to it.
(95471) -
Firefox won’t initialize: I can open any program on my computer except for Firefox so it isn't that my computer is slow. It doesn't open at all no matter how long I wait. I've left the room and let the computer run before and it still wasn’t running when I came back. After a few clicks it finally it comes up, and I have to wait because I’ve clicked multiple times so of course it's going to open multiple times. When I'm online after successfully closing all but one Firefox window so that I don't crash my poor laptop, every time I attempt to interact with the program via clicking a link, opening a new tab, or typing something into the URL bar, the program freezes and goes into the not responding stage. Rarely, an unresponsive script message will pop up.
See:
* http://kb.mozillazine.org/Preferences_not_saved
Start Firefox in <u>[[Safe Mode]]</u> to check if one of the extensions is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).
* Don't make any changes on the Safe mode start window.
* https://support.mozilla.com/kb/Safe+Mode
* https://support.mozilla.com/kb/Troubleshooting+extensions+and+themes -
I accidentally quit my CC on my Macbook pro and now the cloud icon is grayed out and every time I hover over it with the mouse I get the spinning beach ball of death on the icon. I have no idea how to open it because when I use spotlight search to open it it gives me a message saying "Creative Cloud is not open anymore" help!
Since you didn't include any pertinent info such as the Mac model and OS version you are running, here is some general information:
Mac OS X: Gray screen appears during startup
Depending on which OS yours came with originally - and which OS you are now running - you would either need your original install disks - you can call Apple for replacements by giving them your serial number. Or you may be able to reinstall the OS by using recovery (again, depends on which model/which OS). -
My IPOD Classic Video 5. Gen. showed videos, but now it does no longer show them, instead i see a black picture on my IPOD and it doesn`t work. I have to restart it every time, i try it. i restore the software with itunes, but the problem still exists.
The Videos are showed up front 4 months, but now they are no longer to be seen. When you star a video first the hard drive starts, but then it stops and hangs up. I have to restart it, starting with the apple logo....Here is what worked for me:
My usb hub, being usb2, was too fast. I moved the wire to a usb port directory on my pc. That is a usb1 port which is slow enough to run your snyc. -
I recently dug out my old 160gb iPod Classic. Every time I connect it to iTunes, the program freezes and/or crashes. My computer recognizes that the iPod is plugged in, (it's accesible under "My Computer") but iTunes doesn't acknowledge it, at all. I've tried every single solution I've seen, and none of them work. I know the Classic is outdated, but my other iPod doesn't have nearly as much room. Can anyone help with this?
See Corrupt iPod classic.
tt2
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