Every time I start mozilla firefox a screen drops down from free ride and I can go no farther, I have to end the task

I click on the firefox logo firefox opens then this large baloon
drops down giving information about the free ride tool bar how I can add more apps. I do not use any social media apps.
this baloon stays down and I cannot use fire fox. I have to
control alt delete and stop .

Start Firefox in [[Safe Mode]] to check if one of your add-ons is causing your problem (switch to the DEFAULT theme: Tools > Add-ons > Themes).
* Don't make any changes on the Safe mode start window.
See [[Troubleshooting extensions and themes]] and [[Troubleshooting plugins]]
If it does work in Safe-mode then disable all your extensions and then try to find which is causing it by enabling one at a time until the problem reappears.
* Use "Disable all add-ons" on the [[Safe mode]] start window to disable all extensions.
* Close and restart Firefox after each change via "File > Exit" (Mac: "Firefox > Quit"; Linux: "File > Quit")

Similar Messages

  • Every time I start up Firefox, it always prompts me to reisntall the same pile of add-ons and extentions; I install them; still happens; why?

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    Some security software has virtualization or sandbox features that may cause problems by protecting and restoring files in the Firefox profile folder.
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    *https://support.mozilla.org/kb/Unable+to+install+add-ons
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  • The welcome screen is loading every time I start up Firefox (version 5)

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  • F this error message  "The disk you inserted was not readable by this computer" with 2 radio buttons "Ignore" or "reject"  It comes up every time I start my new printer. How do I get rid of it?

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    PRAM RESET
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  • Why is that every time I start my computer it asks for my Yahoo email password? How can I fix this?

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    Back up all data.
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  • I am asked if I want to allow Mozilla to update my hard drive every time I start Mozilla, even after I have said "yes" several times.

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  • Every time I start up Firefox the PluginChecker loads in addition to my home page.

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    See:
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    Thee can also be a problem with the file(s) that store the extensions registry.
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    See "Corrupt extension files":
    * http://kb.mozillazine.org/Unable_to_install_themes_or_extensions
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    I don't know if my settings are not being remembered or what, but the New Tab button is missing each time I open up Firefox.

    Start Firefox in [[Safe Mode]] to check if one of your add-ons is causing your problem (switch to the DEFAULT theme: Tools > Add-ons > Themes).
    * Don't make any changes on the Safe mode start window.
    See [[Troubleshooting extensions and themes]] and [[Troubleshooting plugins]]
    You can also check: http://kb.mozillazine.org/Preferences_not_saved

  • Firefox repeatedly asks to use 3 specific fonts on my backup drive every time I start up Firefox even if I tell it not to ask me again.

    I am using Firefox 3.6.10 on a iMac with a LaCie backup drive attached. Every time I launch Firefox, it asks me in 3 seperate pop-up boxes if it can use the following fonts on the backup drive.(Quick Type Mono, SvttTwo ITC TT, and SvtyTwo OS ITC). It claims they are not installed on the backup drive. Every time, I check the box "Don't ask me again" after allowing it to use those fonts but I still get the 3 pop-up windows upon a new launch of Firefox. I will also add that I clone my iMac hard drive to the backup drive so the backup drive should have everything the actual hard drive has including fonts. This is very frustrating so hope someone can help. Thanks!

    Could you describe your current cookie settings?
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    * "Keep until: I close Firefox" AND "Allow" exceptions set for the sites AND "Clear history when Firefox closes" either
    ** Not checked <br>or
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  • Every time I start up FireFox I get an "Unresponsive Script" message, is there any way to fix this as it's slowing down everything

    Here's the message I get:
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    I've tried deleting firefox and re-downloading and installing it but it's no help.

    Start Firefox in [[Safe Mode]] to check if one of your add-ons is causing your problem (switch to the DEFAULT theme: Tools > Add-ons > Themes).
    * Don't make any changes on the Safe mode start window.
    See [[Troubleshooting extensions and themes]] and [[Troubleshooting plugins]]
    If it does work in Safe-mode then disable all your extensions and then try to find which is causing it by enabling one at a time until the problem reappears.
    * Use "Disable all add-ons" on the [[Safe mode]] start window to disable all extensions.
    * Close and restart Firefox after each change via "File > Exit" (Mac: "Firefox > Quit"; Linux: "File > Quit")

  • Babylon window displays every time i start my computer it says strings.dat is missing or corrupted how can you get rid of this?

    When i start my computer a window appears from Babylon and the message in the window is strings.dat is missing or corrupted.
    it has a button to push that says ok but when clicked on with curser nothing happens i uninstalled all babylon down loads and this was left behind would just like to get this out of my computer.
    can someone please help.

    pretty much exactly what i just figured out how to do it ealrier today! its a bug*er!
    i have posted a help request on a tech forum with logs etc incase there is any deeper infection, and will post any decent answer here. ok?
    basics for ridding of the actual babylon searchbar is like this...
    loading firefox, noticed that my google search bar wasnt google anymore and had ababylon icon instead!
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    so i opened firefox, typed "about:config" in url bar and then you look just underneath the url bar, and you'll see another search bar.
    type babylon into it. right click on all of the results, and click reset.
    thats it now disabled totally for now.
    next go to tools>addons and look down the list and click uninstall babylon...
    bingo.
    but its not over yet! .....
    next go to start> search and type "babylon" (without the quotes) and see what comes up, mainly in programme files\mozzilla\search plugins
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    it DOSNT show up on add/remove programmes, and it didnt show up on uninstall in advanced system care, though you may try the other uninstall button to the right , but you'll need to type in the "pathways" ( eg C:\my computer\programme files/etc).
    i'm still not convinced that this is the end of it though.
    from other forums i have noticed folk contacting AND phoning babylon and basaically being either abused or told they wont help.
    it seems to be invisible to AVG (i have the premium one too!) though around the time i installed the xvid codecs i did get an avg notice warning of an infection found in my t-mobile modem (dongle) but it seemed to actually be the tmobile liveupdat.exe, so i left it as i am sure i would get even worse problems if a effed around with it. (ie no connection, (eventually)
    this is th link to the posting i made on techguy
    please dont post willy nilly babylon posting on it so the volunteers dont get pist off, as that wont help if there are really deeper problems to solve. this is the link to it [[have i cleaned babylon hijack infection properly?|here it is]]

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