EVERY TIME I START THE FIREFOX A DIALOGUE BOX by VISTA TO "CHECH ONLINE FOR A SOLUTION AND CLOSE PROGRAM ". IT THEN DIRECTS TO DIALOGUE BOX IN WHICH I CLICK ON " CLICK TO GO ONLINE TO THE WINDOWS UPDATE WEBSITE ". AFTER THIS FIREFOX COMES ALIVE
IT THEN GOES TO THE PAGE
http://go.microsoft.com/fwlink/?LinkID=93504\
I CLOSE THIS
hello, when this is happening after you've already updated firefox with your admin account, try to delete the ''updates'' folder and ''active-update.xml & updates.xml'' within the %localappdata% folder of your restricted account like it is described in http://kb.mozillazine.org/Software_Update#Software_Update_not_working_properly
Similar Messages
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after installing 10.5 window comes up - the window comes up "run or cancel" I click run. It says "Installer completed." click finish (only options) "itunes has stopped working. Check online for a solution and Close program."
Hi marymike,
The crash signature is simalr to that mentioned in the thread: https://forums.adobe.com/thread/644139
Please try the suggested steps mentioned and check.
Regards,
Rave -
Dear Team,
Please solve this problem.
Open the outlook then show below error.
1. Check online for a solution and close the problem
2. Close the program
Please do the needful as well as possible.
Thanks & Regards.
Devesh Yadav
9999815203Hello,
So Outlook has failed to launch and an error dialog (error reporting) pops up. A lot of things can cause this issues.
One of the main causes is a corrupt Navigation Pane settings file. You might need to start Outlook using the /resetnavpane
switch. Just run command (Windows key + R), type or paste:
outlook.exe /resetnavpane (Please note that you will lose any customizations on the navigation pane)
In certain cases, a corrupted data file will also cause this problem. So, if the /resetnavpane switch doesn't really work, please try to repair your data file with
scanpst.exe tool:
http://office.microsoft.com/en-us/outlook-help/repair-outlook-data-files-pst-and-ost-HA102749454.aspx
If these cannot fix your issue, please be more specific on the error. Please click the button at the bottom of the error pop ups and copy the
Problem signature here.
Thanks,
Ethan Hua CHN
TechNet Community Support -
Good day. I need some help... I just installed a new computer and I had to download Acrobat to my system. I have a paid subscription that I have not been able to use for a month because I keep getting the above error message. I have also placed below the "problem signature." I have uninstalled the program, rebooted my system, re installed the program as a "trial" and still can't get any where. My level of frustration is climbing... Is there anyone who has the answer? I've looked in the forums and have not found anything even close to my problem. Thank you for your time, in advanced, any one who helps me out.. Thanks...
Problem signature:
Problem Event Name: BEX
Application Name: Acrobat.exe
Application Version: 11.0.0.379
Application Timestamp: 505fd1ce
Fault Module Name: AcroForm (1).api_unloaded
Fault Module Version: 0.0.0.0
Fault Module Timestamp: 52b52715
Exception Offset: 1ff85705
Exception Code: c0000005
Exception Data: 00000008
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 1033
Additional Information 1: 0a9e
Additional Information 2: 0a9e372d3b4ad19135b953a78882e789
Additional Information 3: 0a9e
Additional Information 4: 0a9e372d3b4ad19135b953a78882e789Hi marymike,
The crash signature is simalr to that mentioned in the thread: https://forums.adobe.com/thread/644139
Please try the suggested steps mentioned and check.
Regards,
Rave -
Every time I TRY to start firefox 18-19 I get an error message : "Firefox has stopped working" - "close the program and check online for a solution" - or - "close the program" this happens TWICE every time I try to start firefox. Eventually after a random number of tries firefox will start normaly. I am useing firefox 19.0.2 now bit I belive it started when I upgraded to firefox 18 but am not sure, it might have been when I upgraded to firefox 19 ... but it has been happening for a very long time and I cannot find any helpfule solutions online.
I have tried a Clean reinstall but it did not help.Hello,
'''Try Firefox Safe Mode''' to see if the problem goes away. Safe Mode is a troubleshooting mode, which disables most add-ons.
''(If you're not using it, switch to the Default theme.)''
* You can open Firefox 4.0+ in Safe Mode by holding the '''Shift''' key when you open the Firefox desktop or Start menu shortcut.
* Or open the Help menu and click on the '''Restart with Add-ons Disabled...''' menu item while Firefox is running.
''Once you get the pop-up, just select "'Start in Safe Mode"''
'''''If the issue is not present in Firefox Safe Mode''''', your problem is probably caused by an extension, and you need to figure out which one. Please follow the [[Troubleshooting extensions and themes]] article for that.
''To exit the Firefox Safe Mode, just close Firefox and wait a few seconds before opening Firefox for normal use again.''
''When you figure out what's causing your issues, please let us know. It might help other users who have the same problem.''
Thank you. -
Every time I TRY to start firefox 18-19 I get an error message : "Firefox has stopped working" - "close the program and check online for a solution" - or - "close the program" this happens TWICE every time I try to start firefox. Eventually after a random number of tries firefox will start normaly. I am useing firefox 19.0.2 now bit I belive it started when I upgraded to firefox 18 but am not sure, it might have been when I upgraded to firefox 19 ... but it has been happening for a very long time and I cannot find any helpfule solutions online.
Certain Firefox problems can be solved by performing a ''Clean reinstall''. This means you remove Firefox program files and then reinstall Firefox. Please follow these steps:
'''Note:''' You might want to print these steps or view them in another browser.
#Download the latest Desktop version of Firefox from http://www.mozilla.org and save the setup file to your computer.
#After the download finishes, close all Firefox windows (click Exit from the Firefox or File menu).
#Delete the Firefox installation folder, which is located in one of these locations, by default:
#*'''Windows:'''
#**C:\Program Files\Mozilla Firefox
#**C:\Program Files (x86)\Mozilla Firefox
#*'''Mac:''' Delete Firefox from the Applications folder.
#*'''Linux:''' If you installed Firefox with the distro-based package manager, you should use the same way to uninstall it - see [[Installing Firefox on Linux]]. If you downloaded and installed the binary package from the [http://www.mozilla.org/firefox#desktop Firefox download page], simply remove the folder ''firefox'' in your home directory.
#Now, go ahead and reinstall Firefox:
##Double-click the downloaded installation file and go through the steps of the installation wizard.
##Once the wizard is finished, choose to directly open Firefox after clicking the Finish button.
Please report back to see if this helped you! -
When I click on the itunes shortcut or the program I get the following message:
ITunes has stopped working. My two options are: Windows can check on line for a solution to the problem or close the program.
It seems that my entire library is not there. If I sync my ipod will it add it back into my library on the computer?
I've even tried installing again and nothing works. Tried the "repair" and it says that ITunes is loaded but I stil get the above error when I try to open the program.
ThanksLet's try the following user tip with that one:
iTunes for Windows 10.7.0.21: "iTunes has stopped working" error messages when playing videos, video podcasts, movies and TV shows -
I searched for solutions and they all said to delete everything and anything that has to do with my iTunes off my computer and to reinstall iTunes. They all also saud that my backups will still be intacked but im still not sure. Help?!
Put a copy of the iTunes library and the backups on an external drive. While the reinstallation process normally doesn't delete those, other things can.
(100486) -
Starting on Fri. 6/10/11, every time I start up Firefox 3.6.17, it loads the plugin update site. Initially, it said my Adobe reader plugin was out of date. Therefore I updated that plugin, yet that did not fix the problem. So I was finally forced to disable the plugin. After doing this, the plugin updates check still runs every time I start FF. However, they all come back up to date.
So my question is how do you make this plugin update check stop running. I had made no changes to firefox prior to this.There's a fault with the blocklist.xml file which was updated on Friday, it should be fixed on Monday and you should get the updated file on Monday or Tuesday.
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In addition to my home page, every time I start Firefox a tab opens with notification of an updated addon. Why does this tab continue to appear even though there is no updated version of the addon?
See these articles for some suggestions:
*https://support.mozilla.com/kb/Firefox+has+just+updated+tab+shows+each+time+you+start+Firefox
*https://support.mozilla.com/kb/How+to+set+the+home+page - Firefox supports multiple home pages separated by '|' symbols
*http://kb.mozillazine.org/Preferences_not_saved -
Windows 7 64 bit
I desperately would like to update Firefox to version 10 from version 9 but each time I try, I am stuck with FF10 checking addons for compatability and the Welcome page opening every time I start the browser. I continue to have to revert to version 9 to resolve this issue.Sorry to be a while getting back! Tried all of that with no sucess so this AM, bit the bullet and deleted the FF folder from programs and downloaded and installed FF 10.01. Still was plagued with the same problem. Went into the appdata folder and there were two sessionstore.js files. Deleted them both, restarted the browser and no compatibility check for add-ons was done at start up and the extra tab for Welcome to FF was no longer opening Everything seems to be working as it should and I did not loose any of my settings.. Thank you for trying to help and I hope my solution helps anyone else who might experience this in the future. Here's hoping the next update goes smoother!
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i have the latest firefox 10.02 in win7 and even if firefox shows is installed my adobe flash is not working so i have to run the flash installer every time i start my pc.After this everything works fine until the next start when i have to run the flashinstaller again
There are two versions of the Flash Player plugin. One is ActiveX and only works in IE. It sounds like you have that one installed. The other one works in all other browsers.
What seems to be happening is that you have security software that's blocking one of those versions of Flash/restoring your computer state and so it gets uninstalled when you start your computer. The other possibility is that there are permission issues. Unfortunately, this isn't something that Firefox can control; it's a problem with the Flash installation (Firefox is dumb and just looks in the registry for a list of installed plugins to load).
Make sure that you're an admin on your computer when you try to install Flash and that you check your security settings. If that doesn't work, try posting to the [http://forums.adobe.com/community/flashplayer Adobe community forums] to see if other people have had similar issues and know how to address them. -
I crammed the info into the subject line, but to repeat...
Every time I start Firefox, the Plugin Check runs. Every ... single ... time. Very annoying. How do I get this to stop?
AND
I installed Adobe Acrobat at least 3 times, but it still shows up as "outdated". Obviously, it only truly installed once, but I tried clicking the button in vain hope that that will fix it.
But really, I simply don't want the Plugin Check to start every time.
thxAlas, I already tried setting it to False (read it online somewhere) and it doesn't work. Perhaps if you could give guidance on why the Adobe install isn't completing, that would solve the plug-in check issue... Fingers crossed.
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Regarding Firefox 16.0.2. Every time I start up Firefox, especially after a period with my comp in standby mode, I am always asked to install several add-ons and extentions. Always the same ones, and always several. I install them, again and again, yet I am still always prompted to reinstall every time I start Firefox. I've always had this batch installed, but I don't know why it keeps telling me to reinstall them.
Some security software has virtualization or sandbox features that may cause problems by protecting and restoring files in the Firefox profile folder.
It is possible that there is a problem with the file(s) that store the extensions registry.
Delete the files extensions.* (e.g. extensions.sqlite, extensions.ini, extensions.cache) and compatibility.ini in the Firefox profile folder to reset the extensions registry.
*https://support.mozilla.org/kb/Profiles
New files will be created when required.
See "Corrupt extension files":
*http://kb.mozillazine.org/Unable_to_install_themes_or_extensions
*https://support.mozilla.org/kb/Unable+to+install+add-ons
If you see disabled, not compatible, extensions in "Tools > Add-ons > Extensions" then click the Tools button at the left side of the Search Bar (or click the "Find Updates" button in older Firefox versions) to check if there is a compatibility update available.
If this hasn't helped then also try to delete the addons.sqlite file.
If you do not keep changes after a restart then also see:
*http://kb.mozillazine.org/Preferences_not_saved -
Address Book's window moves down 3 pixels every time you start the app.
I want to confirm that this is not an isolated issue and to make a bit more noise because Apple didn't fix this in the 10.5.3 update. The problem is that the Address Book's window moves down 3 pixels from it's previous position every time you start the app. This only happens if the Address Book window is sized vertically larger than minimum. Now, each time you quit and start Address book it will reposition it's window 3 pixels down. After some time and many Quit/Starts your window will end up at the bottom of your screen and even size itself down to vertical minimum. If you have it positioned so that the bottom of the window protrudes off the screen then it will continue until it reaches the top bar of the window. It's not a serious bug I know. But, for the way I use Address Book it's annoying to have to reposition it's window to align with my other apps which I have open aligned/arranged at startup. It's just that all the other Leopard apps don't do this. Maybe it's a feature added to avoid patent infringement. Who knows! Apple I know you have bigger fish to fry but would you please clean this up.
To test first start Address Book and size your Address Book window vertically larger than its smallest size. Now repeatedly quit and start the Address Book application. Watch your Address Book window migrate down 3 pixels from it's previous position every time you start. Have fun, watching Address Book falls from grace. Good thing it doesn't migrate off screen completely!Hey! It works! Nice catch
Gee, now if the rest of Leopard would work properly they would even have the time to fix this
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