Every time I try to access my email on my iPad it says "cannot access mail, server has failed" Anyone know what I need to do?

Every time now I try to access my email on my iPad it says "cannot access email the server has failed" Anyone know what I need to do to fix it?

Hello sandy1972
Check out the article below to troubleshoot issues with accessing your email on your iPad. Make sure that the settings are correct for your email address if you are using on that you set up yourself.
iOS: Troubleshooting Mail
http://support.apple.com/kb/ts3899
Mail Settings Lookup
https://ssl.apple.com/support/mail-settings-lookup/
Regards,
-Norm G.

Similar Messages

Every time i try to download the latest software, i keep getting an error. the code is 2324. does anyone know what is going on?

every time i try to download the latest software, i keep getting an error. the code is 2324. does anyone know what is going on?

Hi colbynathan100,
Have a look here: https://discussions.apple.com/message/22851139#22851139

Every time I try to download a game on my iPad it says please verify your account and follow the intrustion now I have a email n password set up and every time I click send it to my email there is nothing how do I acces this pla

Every time I try to download a game on my iPad it says please verify your account and follow the instructions now I have a email n password set up and every time I click send it to my email there is nothing how do I acces this please

Hi Mark ohara,
Welcome to the Support Communities!
The following articles will help you with your Apple ID verification:
Frequently asked questions about Apple ID
http://support.apple.com/kb/HT5622
Click on My Apple ID to access and edit your account. You will be prompted to verify your email address.
Apple ID: Associating and verifying email addresses with your Apple ID
http://support.apple.com/kb/he68
I hope this information helps ....
Have a great day!
- Judy

I keep getting the message"an error occurred while trying to access the service". does anyone know what i need to do to resolve this problem. I am trying to convert apdf file for msword?

I keep getting the message"an error occurred while trying to access the service". does anyone know what i need to do to resolve this problem. I am trying to convert a PDF file for ms word?

Adobe Reader is free; but you may have paid for the ExportPDF service.
Contact Adobe Customer Care and click on the Still need help? button to chat with an agent.
[topic moved to ExportPDF forum]

HT2731 every time i try to go to the iTunes store, my ipod says "Cannot Connect to the iTunes Store". How do I get it to log into my account?

Every time I try to go to the iTunes store from my iPod, it says "Cannot connect to iTunes Store". How do I get it to connect and log in to my iTunes account??

Do other apps connect to the internet on the iPod e.g. Safari ? If they do then try logging out of your account on the iPod by tapping on your id in Settings > Store and then log back in and see if it then works.

I am getting the following message every time I try to access mail from iCloud:

IS FATAL
true
APPLICATION NAME
mail
TITLE
Mail could not be loaded
MESSAGE
There was a problem loading the application due to a possible network error or missing resources. Please try again.
LOG
Sun, 09 Dec 2012 12:19:48 GMT: DEBUG: MAIL in main()
Sun, 09 Dec 2012 12:19:48 GMT: DEBUG: Creating local CK.AccountPreferences object
Sun, 09 Dec 2012 12:19:48 GMT: WARN: Attempting to process mailprefs from CloudOS…
Sun, 09 Dec 2012 12:19:48 GMT: WARN: Rejecting mailprefs from CloudOS because timeZone information is unavailable in mailprefs
Sun, 09 Dec 2012 12:19:48 GMT: DEBUG: Creating local CK.User object
Sun, 09 Dec 2012 12:19:48 GMT: DEBUG: --> Request 1:   POST to https://p06-mailws.icloud.com:443/wm/preference?clientBuildNumber=1N44&clientId= 38E35891-8FD4-44DA-A10A-0A5614716C3D&dsid=221791513&id=BADD0B53AD2ADF244118CF1C3 8DDCC11F788D45E, headers: Content-Type=text/plain, body: (omitted)
Sun, 09 Dec 2012 12:19:48 GMT: DEBUG: ----------------> Request out: /wm/preference-list-->1355055588208/1
          wmsid: null
          params: {"locale":"en-us","timeZone":"Europe/Athens"}
Sun, 09 Dec 2012 12:19:48 GMT: DEBUG: SC.Object:sc1364:dispatch('load content')
Sun, 09 Dec 2012 12:19:48 GMT: DEBUG: "2.0 Waiting for Content" handled event 'load content' (no transition)
Sun, 09 Dec 2012 12:19:48 GMT: DEBUG: SC.Object:sc2819:dispatch('noContent')
Sun, 09 Dec 2012 12:19:48 GMT: DEBUG:   "6.2 pop up View" handled event 'noContent' with a transition to "6.2.2 No Content"
Sun, 09 Dec 2012 12:19:48 GMT: DEBUG:     -> entering "6.2.2 No Content"
Sun, 09 Dec 2012 12:19:49 GMT: DEBUG: APPLICATION: Received applicationWillBecomeActive
Sun, 09 Dec 2012 12:19:49 GMT: DEBUG: APPLICATION: Received routeDidChange
Sun, 09 Dec 2012 12:19:49 GMT: WARN: APPLICATION: Received applicationDidBecomeActive
Sun, 09 Dec 2012 12:19:50 GMT: WARN: REJECTING SERVER RESPONSE CoreMail.MailRequest.willReceive:
                                                            Status:200
                                                            Request:/wm/preference
                                                            Wmsid:7
                                                            Redirect Count:1
                                                            Timeout Redirect Count:0
                                                            ResponseText:<h1>Redirect</h1>
Sun, 09 Dec 2012 12:19:50 GMT: DEBUG: --> Request 2:   POST to https://p06-mailws.icloud.com:443/wm/preference?clientBuildNumber=1N44&clientId= 38E35891-8FD4-44DA-A10A-0A5614716C3D&dsid=221791513&id=BADD0B53AD2ADF244118CF1C3 8DDCC11F788D45E, headers: Content-Type=text/plain, body: (omitted)
Sun, 09 Dec 2012 12:19:50 GMT: DEBUG: ----------------> Request out: /wm/preference-list-->1355055588208/1
          wmsid: 7
          params: {"locale":"en-us","timeZone":"Europe/Athens"}
Sun, 09 Dec 2012 12:19:54 GMT: DEBUG: <-- Response 2: 200 (4395ms), headers: Content-Type=application/json-rpc; charset=UTF-8 body: (omitted)
Sun, 09 Dec 2012 12:19:54 GMT: DEBUG: <---------------- Request in: /wm/preference-list-->1355055588208/1,httpStatus: 200,round trip time: 4395ms, wmsid: 7
Sun, 09 Dec 2012 12:19:54 GMT: DEBUG: SC.Module: Attempting to load 'contacts'
Sun, 09 Dec 2012 12:19:54 GMT: DEBUG: SC.Module: Module 'contacts' is not loaded, loading now.
Sun, 09 Dec 2012 12:19:54 GMT: DEBUG: SC.Module: Loading JavaScript file in 'contacts' -> '/applications/mail/frameworks/contacts/en-us/1N44/javascript.js'
Sun, 09 Dec 2012 12:19:54 GMT: DEBUG: SC.Module: Attempting to load 'contacts'
Sun, 09 Dec 2012 12:19:54 GMT: DEBUG: SC.Module: Module 'contacts' is not loaded, loading now.
Sun, 09 Dec 2012 12:19:54 GMT: DEBUG: --> Request 3:   POST to https://p06-mailws.icloud.com:443/wm/folder?clientBuildNumber=1N44&clientId=38E3 5891-8FD4-44DA-A10A-0A5614716C3D&dsid=221791513&id=BADD0B53AD2ADF244118CF1C38DDC C11F788D45E, headers: Content-Type=text/plain, body: (omitted)
Sun, 09 Dec 2012 12:19:54 GMT: DEBUG: ----------------> Request out: /wm/folder-list-->1355055594893/2
          wmsid: 7
Sun, 09 Dec 2012 12:19:54 GMT: DEBUG: SC.Object:sc1364:dispatch('load content')
Sun, 09 Dec 2012 12:19:54 GMT: DEBUG: "2.0 Waiting for Content" handled event 'load content' (no transition)
Sun, 09 Dec 2012 12:19:55 GMT: DEBUG: SC.Module: Module 'contacts' finished loading.
Sun, 09 Dec 2012 12:19:55 GMT: DEBUG: SC.Module: Evaluating and invoking callbacks for 'contacts'.
Sun, 09 Dec 2012 12:19:55 GMT: DEBUG: SC.Module: Module 'contacts' has completed loading, invoking callbacks.
Sun, 09 Dec 2012 12:19:55 GMT: DEBUG: ContactsAutocomplete name order preference set: 'first,last'
Sun, 09 Dec 2012 12:19:55 GMT: DEBUG: --> Request 4:   POST to https://p06-mailws.icloud.com:443/wm/recents?clientBuildNumber=1N44&clientId=38E 35891-8FD4-44DA-A10A-0A5614716C3D&dsid=221791513&id=BADD0B53AD2ADF244118CF1C38DD CC11F788D45E, headers: Content-Type=text/plain, body: (omitted)
Sun, 09 Dec 2012 12:19:55 GMT: DEBUG: --> Request 5:   GET to https://p02-contactsws.icloud.com:443/co/addressbook/?clientBuildNumber=1N44&cli entId=38E35891-8FD4-44DA-A10A-0A5614716C3D&dsid=221791513&id=BADD0B53AD2ADF24411 8CF1C38DDCC11F788D45E&locale=en_US&order=last%2Cfirst, headers: Content-Type=text/plain, body: (omitted)
Sun, 09 Dec 2012 12:19:55 GMT: WARN: attempt to re initialize contacts, ignoring configure call.
Sun, 09 Dec 2012 12:19:58 GMT: DEBUG: <-- Response 5: 200 (2719ms), headers: Cache-Control=no-cache, no-store, private, Content-Type=application/json; charset=UTF-8 body: (omitted)
Sun, 09 Dec 2012 12:19:58 GMT: DEBUG: <-- Response 3: 200 (3535ms), headers: Content-Type=application/json-rpc; charset=UTF-8 body: (omitted)
Sun, 09 Dec 2012 12:19:58 GMT: DEBUG: <---------------- Request in: /wm/folder-list-->1355055594893/2,httpStatus: 200,round trip time: 3534ms, wmsid: 7,104,no imap connection
Sun, 09 Dec 2012 12:19:58 GMT: DEBUG: FolderDataSource.localFetchResponse error = 104/no imap connection
Sun, 09 Dec 2012 12:19:58 GMT: DEBUG: SC.Object:sc1364:dispatch('propertyChanged')
Sun, 09 Dec 2012 12:19:58 GMT: ERROR: Bootstrap error: FolderList.LoadFailed.ServerError
ORIGIN
server
TYPE
error
APP STATECHART
SC.Statechart:sc1433
initialized: true
name: cloudos-statechart
current-states: [
    active.application.displayingCurrentApp
state-transition:
    active: false
    suspended: false
handling-event: false
BUILD NUMBER
1N44
TIME
Sun Dec 09 2012 14:20:00 GMT+0200 (EET)        (1355055600880)
HOST
www.icloud.com
USER AGENT
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_8_2) AppleWebKit/536.26.17 (KHTML, like Gecko) Version/6.0.2 Safari/536.26.17
DSID
221791513
ENVIRONMENT
PROD
RECENT LOG MESSAGES
Sun, 09 Dec 2012 12:19:48 GMT: DEBUG: MAIL in main()
Sun, 09 Dec 2012 12:19:48 GMT: DEBUG: Creating local CK.AccountPreferences object
Sun, 09 Dec 2012 12:19:48 GMT: WARN: Attempting to process mailprefs from CloudOS…
Sun, 09 Dec 2012 12:19:48 GMT: WARN: Rejecting mailprefs from CloudOS because timeZone information is unavailable in mailprefs
Sun, 09 Dec 2012 12:19:48 GMT: DEBUG: Creating local CK.User object
Sun, 09 Dec 2012 12:19:48 GMT: DEBUG: --> Request 1:   POST to https://p06-mailws.icloud.com:443/wm/preference?clientBuildNumber=1N44&clientId= 38E35891-8FD4-44DA-A10A-0A5614716C3D&dsid=221791513&id=BADD0B53AD2ADF244118CF1C3 8DDCC11F788D45E, headers: Content-Type=text/plain, body: (omitted)
Sun, 09 Dec 2012 12:19:48 GMT: DEBUG: ----------------> Request out: /wm/preference-list-->1355055588208/1
          wmsid: null
          params: {"locale":"en-us","timeZone":"Europe/Athens"}
Sun, 09 Dec 2012 12:19:48 GMT: DEBUG: SC.Object:sc1364:dispatch('load content')
Sun, 09 Dec 2012 12:19:48 GMT: DEBUG: "2.0 Waiting for Content" handled event 'load content' (no transition)
Sun, 09 Dec 2012 12:19:48 GMT: DEBUG: SC.Object:sc2819:dispatch('noContent')
Sun, 09 Dec 2012 12:19:48 GMT: DEBUG:   "6.2 pop up View" handled event 'noContent' with a transition to "6.2.2 No Content"
Sun, 09 Dec 2012 12:19:48 GMT: DEBUG:     -> entering "6.2.2 No Content"
Sun, 09 Dec 2012 12:19:49 GMT: DEBUG: APPLICATION: Received applicationWillBecomeActive
Sun, 09 Dec 2012 12:19:49 GMT: DEBUG: APPLICATION: Received routeDidChange
Sun, 09 Dec 2012 12:19:49 GMT: WARN: APPLICATION: Received applicationDidBecomeActive
Sun, 09 Dec 2012 12:19:50 GMT: WARN: REJECTING SERVER RESPONSE CoreMail.MailRequest.willReceive:
                                                            Status:200
                                                            Request:/wm/preference
                                                            Wmsid:7
                                                            Redirect Count:1
                                                            Timeout Redirect Count:0
                                                            ResponseText:<h1>Redirect</h1>
Sun, 09 Dec 2012 12:19:50 GMT: DEBUG: --> Request 2:   POST to https://p06-mailws.icloud.com:443/wm/preference?clientBuildNumber=1N44&clientId= 38E35891-8FD4-44DA-A10A-0A5614716C3D&dsid=221791513&id=BADD0B53AD2ADF244118CF1C3 8DDCC11F788D45E, headers: Content-Type=text/plain, body: (omitted)
Sun, 09 Dec 2012 12:19:50 GMT: DEBUG: ----------------> Request out: /wm/preference-list-->1355055588208/1
          wmsid: 7
          params: {"locale":"en-us","timeZone":"Europe/Athens"}
Sun, 09 Dec 2012 12:19:54 GMT: DEBUG: <-- Response 2: 200 (4395ms), headers: Content-Type=application/json-rpc; charset=UTF-8 body: (omitted)
Sun, 09 Dec 2012 12:19:54 GMT: DEBUG: <---------------- Request in: /wm/preference-list-->1355055588208/1,httpStatus: 200,round trip time: 4395ms, wmsid: 7
Sun, 09 Dec 2012 12:19:54 GMT: DEBUG: SC.Module: Attempting to load 'contacts'
Sun, 09 Dec 2012 12:19:54 GMT: DEBUG: SC.Module: Module 'contacts' is not loaded, loading now.
Sun, 09 Dec 2012 12:19:54 GMT: DEBUG: SC.Module: Loading JavaScript file in 'contacts' -> '/applications/mail/frameworks/contacts/en-us/1N44/javascript.js'
Sun, 09 Dec 2012 12:19:54 GMT: DEBUG: SC.Module: Attempting to load 'contacts'
Sun, 09 Dec 2012 12:19:54 GMT: DEBUG: SC.Module: Module 'contacts' is not loaded, loading now.
Sun, 09 Dec 2012 12:19:54 GMT: DEBUG: --> Request 3:   POST to https://p06-mailws.icloud.com:443/wm/folder?clientBuildNumber=1N44&clientId=38E3 5891-8FD4-44DA-A10A-0A5614716C3D&dsid=221791513&id=BADD0B53AD2ADF244118CF1C38DDC C11F788D45E, headers: Content-Type=text/plain, body: (omitted)
Sun, 09 Dec 2012 12:19:54 GMT: DEBUG: ----------------> Request out: /wm/folder-list-->1355055594893/2
          wmsid: 7
Sun, 09 Dec 2012 12:19:54 GMT: DEBUG: SC.Object:sc1364:dispatch('load content')
Sun, 09 Dec 2012 12:19:54 GMT: DEBUG: "2.0 Waiting for Content" handled event 'load content' (no transition)
Sun, 09 Dec 2012 12:19:55 GMT: DEBUG: SC.Module: Module 'contacts' finished loading.
Sun, 09 Dec 2012 12:19:55 GMT: DEBUG: SC.Module: Evaluating and invoking callbacks for 'contacts'.
Sun, 09 Dec 2012 12:19:55 GMT: DEBUG: SC.Module: Module 'contacts' has completed loading, invoking callbacks.
Sun, 09 Dec 2012 12:19:55 GMT: DEBUG: ContactsAutocomplete name order preference set: 'first,last'
Sun, 09 Dec 2012 12:19:55 GMT: DEBUG: --> Request 4:   POST to https://p06-mailws.icloud.com:443/wm/recents?clientBuildNumber=1N44&clientId=38E 35891-8FD4-44DA-A10A-0A5614716C3D&dsid=221791513&id=BADD0B53AD2ADF244118CF1C38DD CC11F788D45E, headers: Content-Type=text/plain, body: (omitted)
Sun, 09 Dec 2012 12:19:55 GMT: DEBUG: --> Request 5:   GET to https://p02-contactsws.icloud.com:443/co/addressbook/?clientBuildNumber=1N44&cli entId=38E35891-8FD4-44DA-A10A-0A5614716C3D&dsid=221791513&id=BADD0B53AD2ADF24411 8CF1C38DDCC11F788D45E&locale=en_US&order=last%2Cfirst, headers: Content-Type=text/plain, body: (omitted)
Sun, 09 Dec 2012 12:19:55 GMT: WARN: attempt to re initialize contacts, ignoring configure call.
Sun, 09 Dec 2012 12:19:58 GMT: DEBUG: <-- Response 5: 200 (2719ms), headers: Cache-Control=no-cache, no-store, private, Content-Type=application/json; charset=UTF-8 body: (omitted)
Sun, 09 Dec 2012 12:19:58 GMT: DEBUG: <-- Response 3: 200 (3535ms), headers: Content-Type=application/json-rpc; charset=UTF-8 body: (omitted)
Sun, 09 Dec 2012 12:19:58 GMT: DEBUG: <---------------- Request in: /wm/folder-list-->1355055594893/2,httpStatus: 200,round trip time: 3534ms, wmsid: 7,104,no imap connection
Sun, 09 Dec 2012 12:19:58 GMT: DEBUG: FolderDataSource.localFetchResponse error = 104/no imap connection
Sun, 09 Dec 2012 12:19:58 GMT: DEBUG: SC.Object:sc1364:dispatch('propertyChanged')
Sun, 09 Dec 2012 12:19:58 GMT: ERROR: Bootstrap error: FolderList.LoadFailed.ServerError

Change your password and this will reset your email.

Every time I try to access iTunes I get Erorr (11333). What do I do???

I ran a Diagnostics and this is what I got.
Microsoft Windows XP Home Edition Service Pack 2 (Build 2600)
Compaq Presario 061 PS513AA-ABA SR1313CL NA510
iTunes 7.4.2.4
Current user is an administrator.
Network Adapter Information
Adapter Name: {E6BF3977-9B72-4191-A736-CD3AAFF9314F}
Description: Linksys Wireless-G USB Network Adapter #4 - Packet Scheduler Miniport
IP Address: 192.168.1.101
Subnet Mask: 255.255.255.0
Default Gateway: 192.168.1.1
DHCP Enabled: Yes
DHCP Server: 192.168.1.1
Lease Obtained: Tue Sep 25 16:51:07 2007
Lease Expires: Wed Sep 26 16:51:07 2007
DNS Servers: 68.87.77.130
10.0.1.1
Adapter Name: {0AFF400A-212D-46C0-9A0E-5508AB3D2C15}
Description: VIA Compatable Fast Ethernet Adapter - Packet Scheduler Miniport
IP Address: 0.0.0.0
Subnet Mask: 0.0.0.0
Default Gateway:
DHCP Enabled: Yes
DHCP Server: 168.94.2.51
Lease Obtained: Thu Apr 20 08:06:46 2006
Lease Expires: Thu Apr 20 10:05:40 2006
DNS Servers:
Adapter Name: {C6274013-7D8B-4A18-B533-1D9B87F6B0B7}
Description: Hamachi Network Interface
IP Address: 5.147.61.55
Subnet Mask: 255.0.0.0
Default Gateway:
DHCP Enabled: Yes
DHCP Server: 5.0.0.1
Lease Obtained: Tue Sep 25 17:21:55 2007
Lease Expires: Tue Sep 25 17:26:10 2007
DNS Servers:
Network Connection Information
Active Connection: LAN Connection
Connected: Yes
Online: Yes
Using Modem: No
Using LAN: Yes
Using Proxy: No
SSL 3.0 Support: Enabled
TLS 1.0 Support: Enabled
Firewall Information
Windows Firewall is off.
McAfee Personal Firewall is installed.
Connection attempt to Apple web site was successful.
Connection attempt to iTunes Store was successful.
Secure connection attempt to iTunes Store was successful.

Hello aristilus2,
Thank you for the details of the issue you are experiencing with iTunes. I suggest removing and reinstalling iTunes for the issue you described. The following article has steps to do this, and I recommend removing iTunes and all related componenets as outlined in the article:
Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
http://support.apple.com/kb/HT1923
Thank you for using Apple Support Communities.
Best,
Sheila M.

Every time I try to send an email, I get an error message which says "The recipient was rejected by the server because it does not allow relaying" How can I fix this?

My email is not working properly, I can receive emails but I cannot send them. Every time I try to send an email an error message appear saying "The recipient was rejected by the server because it does not allow relaying". There used to be no problem with my email it has only come up recently. Also, my Internet works fine. I have tryed restoring my iPad to factory settings but it still doesn't work. Does anyone know how to fix it?

try to check the email id of the guy you are trying to send the email to as i had the same problem i had written yahoo.com when it was yahoo.in

HT204053 Every time I try to access my emails on microsoft outlook I get a message from windows that mobileme services have stopped working. windows then tries to find a solution and says mobileme is not installed correctly. When I try to repair or uninst

Every time I try to access my emails on microsoft outlook I get a message from windows that mobileme services have stopped working. windows then tries to find a solution and says mobileme is not installed correctly. When I try to repair or uninstall via the control panel my pc cannot find the route????? I do have an iphone and ipad. What can I do?

The CrashIDs are what is needed. Do not attempt to attach or paste the reports.
#Run Firefox in safe mode does that prevent crashes ?<br/>[[Troubleshoot Firefox issues using Safe Mode]]
#Disable all plugins
#Repeat and this time try in Windows safe mode. use the F8 key <br /> http://windows.microsoft.com/en-us/windows/start-computer-safe-mode#start-computer-safe-mode=windows-7
So you are saying it works ok as long as you avoid certain pages such as this Forum. That makes me wonder if it could be malware that is blocking access to assistance.Run malwarescans with multipe and up-to-date tools.
Sometimes a problem with Firefox may be a result of malware installed on your computer, that you may not be aware of.
You can try these free programs to scan for malware, which work with your existing antivirus software:
* [http://www.microsoft.com/security/scanner/default.aspx Microsoft Safety Scanner]
* [http://www.malwarebytes.org/products/malwarebytes_free/ MalwareBytes' Anti-Malware]
* [http://support.kaspersky.com/faq/?qid=208283363 TDSSKiller - AntiRootkit Utility]
* [http://www.surfright.nl/en/hitmanpro/ Hitman Pro]
* [http://www.eset.com/us/online-scanner/ ESET Online Scanner]
[http://windows.microsoft.com/MSE Microsoft Security Essentials] is a good permanent antivirus for Windows 7/Vista/XP if you don't already have one.
Further information can be found in the [[Troubleshoot Firefox issues caused by malware]] article.
Did this fix your problems? Please report back to us!

I have deleted my old email address and yet every time I try to access iCloud the password is not recognised....

I have deleted my old email address and yet every time I try to access iCloud the password is not recognised....

Did you sign out and sign back in with the new ID and password?

HT4436 Every time I try to access my icloud account it tells me Verifying, then it says, Unable to Verify account. What did I do wrong?

I bought my iPad several months ago and I thought I set up my iCloud account correctly but I may not have, as I was fairly new to this venture.
Every time I try to access it, it tells me, Verifying and after a little while it tells me Unable to Verify Account, so I guess I don't have something right.
This is Problem (1)
Problem (2) is, I can't add Contacts to my Contacts APP. Now I asked a Person at the ATT store where I purchased my iPad, she showed me what
to do, I said that was easy enough, and when I got home I went to my tablet and My APP did not have a (+) Sign at the bottom of the page like hers
did, and hers looked so easy. Is my CONTACT APP not downloaded correctly, or is it an old version? Because it came on my Tablet already? So How do I
ADD my Contacts?
Thanks for all the Help.
Like I said, I am new to this stuff and any help you can give me will be greatly appreciated!
Sincerely;
Barbra Bryant
P.S.
My Apple ID is ([email protected]), But my Email address is ([email protected]) could this be the problem? If so, now what do I do?
I also have a Google account. It is ([email protected]) but all my email comes to the Yahoo account. HELP!!! Please!
I hope all this makes sense.

Contact iTunes Support.
iTunes - Support - Contact Us
B-rock

TS3276 I can receive emails, but I cannot send emails. This just started happening. I have an iPhone and I can send emails from my phone fine. It's just not working on my Macbook. Every time I try to send an email it goes straight to my outbox. Can anyone

I can receive emails, but I cannot send emails. This just started happening. I have an iPhone and I can send emails from my phone fine. It's just not working on my Macbook. Every time I try to send an email it goes straight to my outbox. Can anyone help?

Thank you for heading me in the right direction. I reset my Mail account for Outgoing Mail Server to outbound.att.net:(customer ID)@att.net (instead of smtp.att.yahoo.com, per Apple's online troubleshooting information). I'm not sure what "(Offline)" means when it appears at the end of my Outgoing Mail Server (SMTP)?? In the Advanced box I clicked on "Use custom port: 465" and checked "Use Secure Sockets Layer." Authentication: Password; I have correct User Name and Password put in. After doing all this, when I try to send emails again today, they go directly to the Outbox and sit there.
What's curious is that my first sent email this morning did go out using the Outgoing Mail Server, smtp.att.yahoo.com: (customer ID)@att.net(Offline) but subsequent emails I tried to send with this server were rejected with the message: "Cannot send message using the server smtp.att.yahoo.com (etc.). The SMTP server doesn't support TLS(SSL) on port 587. Verify your account settings and try again." That's when I tried resetting my Outgoing Mail Server to outbound.att.net (etc.), as mentioned above, and was unsuccessful in sending out any further emails. I guess my next step is to contact my email service provider, AT&T, and see if they can help me. Thanks, again, for taking the time to respond and for giving me your input! Much appreciated!

New Icloud Terms and Conditions window pops up every time I try to check my email, or when I open setting. My email doesn't load because of this, so I haven't been able to check my email for months.

'New Icloud Terms and Conditions' window pops up every time I try to check my email, or when I open setting. My email doesn't load because of this, so I haven't been able to check my email for months. When I click, 'view terms' it takes me to my Icloud section in settings, but the terms don't pop up. I plugged it into my iTunes to see if it would pop up, but that didn't work either. My phone is updated, and I'm pretty sure I already accepted the new terms and conditions on the last update a few months back.

Hi munaxnight,
If you are having issues with your iPhone continuing to ask you to accept terms and conditions, you may want to try some things to troubleshoot.
First, quit all running applications and test again -
Force an app to close in iOS
Next, I would try restarting and if needed resetting the iPhone -
Restart or reset your iPhone, iPad, or iPod touch
If the issue is still present, you may want to restore the iPhone as a new device -
How to erase your iOS device and then set it up as a new device or restore it from backups
Thanks for using Apple Support Communities.
Best,
Brett L

ITunes crashes every time I try to access the store

Every time I try to access the iTunes store in the iTunes app it crashes. I am running Win 7 Home edition and the latest iTunes (I even uninstalled and reinstalled). Not only that but the albums that I purchased from the store only about 1/2 of the songs play. The other half give the message that I am not authorized to play the song. How can I be authorized for only half of the songs? And it happens on every album purchased from the iTunes store. (I tried everything in this support article iTunes repeatedly prompts to authorize computer to play iTunes Store purchases - Apple Support)

Greetings donm_hawaii,
After reviewing your post, I have located an article that can help with iTunes for Windows issues. It contains a number of troubleshooting steps and helpful advice for the issue you are experiencing:
iTunes for Windows: System restarts, blue screen, or quits unexpectedly when accessing iTunes Store
When accessing the iTunes Store on Windows, your computer may restart or display a blue screen (Windows XP), or iTunes may quit unexpectedly (Windows Vista). You might also have issues opening iTunes if it is configured to open to the iTunes Store.
This issue is caused by outdated drivers for ATI Radeon 2400 series video cards.
Note: Some companies other than ATI may have manufactured video cards based upon the design of the ATI Radeon 2400 series.
A driver is a piece of software that allows your operating system to communicate with a piece of hardware. Your PC consists of many hardware components, such as your hard disk, optical drive (CD or DVD drive), USB card, and video card. All built-in and external devices require drivers to communicate with your operating system.
When iTunes is accessing the iTunes Store, it relies upon your video card driver to display certain animation and graphics within the iTunes Store. This can trigger an issue which is fixed in newer versions of your video card drivers.
To find out what video card and version you have:
Right-click My Computer (Windows XP) or Computer (Windows Vista) and choose Manage.
Click Device Manager in the list on the left of the Computer Management window.
Click the plus sign next to Display Adapters in the list on the right.
Right-click the video card and choose Properties.
Take note of the name of the device.
Click the Driver tab for more details.
If there are multiple video card entries, repeat steps 4-6 for each entry.
For each driver listed, check the manufacturer's website to see if there is an updated version available. For more information on how to update drivers, follow Updating the drivers on your Windows PC.
If your drivers are the most up-to-date versions, from your computer manufacturer or video card manufacturer, you should consider installing the most updated driver from ATI.
Learn more
This is different than the issue described in What to do when Windows displays a blue screen error message or restarts when syncing the iPhone or iPod touch. The similarity is due to both issues being related to outdated drivers and driver conflicts.
Thank you for contributing to Apple Support Communities.
Best,
Bobby_D

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