Every time i try to download a pdf program an apple script comes up and the download does not go through what is the problem and why can i not download?

I try downloading games and things but every time i do apple script comes up with an encrypted file. It has done this sense i bought this lap top. Please help me.

Okay, can you reply letting me know if the computer was purchased used?, this will help as it would identify the possibility that the prior owner did indeed create some sort of block.
Next, what you are speaking about blocks in regards to downloading 'PDF software'...is it PDF 'software' or PDF files that are blocked?, it appears that maybe it's the PDF files which are blocked at which case it indeed my be programmed into the system.
Please answer these and we can further assist you in reaching an answer. As for this list you have provided, I would need more than simple bullets....if you can provide the location of these 'bullets' and file extension...that would get the ball rolling.
Thanks

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    Subject:  Receiving error message every time I try to create a pdf.  "An unexpected error occurred.  Unable to create .pdf"
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