Every time I try to download Illustrator CC, I get an error.  I am using a Mac.

Error every time I try to download Illustrator CC.

Have you started by downloading the Creative Cloud Desktop App and then using it to download AI?
https://creative.adobe.com/products/creative-cloud
and hit the download button

Similar Messages

  • Every time I try to download an app, i get an error message

    So basically, everytime i try to download an app, i get an error message.
    After that, i also get a message saying to contact the apple support crew.
    I cannot download any apps and this has been going on for a while...
    Please help me!

    You are not communicating directly with Apple here. This is a user to user forum.
    If the message is instructing you to contact Apple, then that is what you need to do >  Mac App Store - Contact Support - Apple Support

  • HT5717 Every time I try to download this update I get an error message: "The operation couldn't be completed. (NSURLErrorDomain error -1012.)(-1012)"

    What can I do to download and install it?
    Also:
    Everytime I click on Download after iTunes opens up a the window New iTunes Version Available (11.1.3) it fails to appear in the software list.
    What is that all about?

    Please read this whole message before doing anything.
    This procedure is a diagnostic test. It’s unlikely to solve your problem. Don’t be disappointed when you find that nothing has changed after you complete it.
    The purpose of the test is to determine whether the problem is caused by third-party software that loads automatically at startup or login, by a peripheral device, by a font conflict, or by corruption of the file system or of certain system caches.
    Disconnect all wired peripherals except those needed for the test, and remove all aftermarket expansion cards, if applicable. Start up in safe mode and log in to the account with the problem. You must hold down the shift key twice: once when you turn on the computer, and again when you log in.
    Note: If FileVault is enabled, or if a firmware password is set, or if the startup volume is a Fusion Drive or a software RAID, you can’t do this. Ask for further instructions.
    Safe mode is much slower to start up and run than normal, with limited graphics performance, and some things won’t work at all, including sound output and Wi-Fi on certain models. The next normal startup may also be somewhat slow.
    The login screen appears even if you usually login automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
    Test while in safe mode. Same problem?
    After testing, restart as usual (not in safe mode) and verify that you still have the problem. Post the results of the test.

  • My macbook is loaded with microsoft work and every time I try and open the program I get an error reading and it will not open.  Powerpoint and the other applications still respond!

    my macbook is loaded with microsoft word for macs and every time I try and open the program I get an error reading and it will not open. This is what it says:
    The application Microsof Word quit eunexpectedly.  Powerpoint and the other applications still respond!

    The joys of Microsoft!
    Maybe the preferences file is corrupted.  You should be able to find the Word preferences file in the folder:
    your user name/Library/Preferences
    Its name is com.microsoft.Word.plist
    I suggest you drag this another folder and try Word again. 
    If that doesn't work then you might find clearing the cache files will fix the problem.  You can do this manually but I never bother. Instead I use a program like Snow Leopard Cache Cleaner (shareware) or Onyx (free). These programs do lots of other maintenance jobs so it's worth having at least one of them.
    Bob

  • Recently got the new IPad. Every time I try accessing the iTunes store, I get the error message, 'cannot connect to the iTunes store'. Am unable to proceed beyond this. Any suggestion?

    Recently got the new IPad. Every time I try accessing the iTunes store, I get the error message, 'cannot connect to the iTunes store'. Am unable to proceed beyond this. Any suggestion?
    I bought it in Thailand and am using it in Kenya.

    I have the same issue.  How did you solve it?

  • Every time I try to send an email, I get an error message which says "The recipient was rejected by the server because it does not allow relaying" How can I fix this?

    My email is not working properly, I can receive emails but I cannot send them. Every time I try to send an email an error message appear saying "The recipient was rejected by the server because it does not allow relaying". There used to be no problem with my email it has only come up recently. Also, my Internet works fine. I have tryed restoring my iPad to factory settings but it still doesn't work. Does anyone know how to fix it?

    try to check the email id   of the guy you are trying to send the email to as i had the same problem i had written yahoo.com when it was yahoo.in 

  • I have Mac OSX 10.4.11. Every time I try to download Firefox 8, I get a popup that my computer won't support it. Which version should I download, and where can I get lower versions?

    Every time I google Firefox 7, Firefox 8 comes up.

    Beginning with Firefox 4, Macs must have an Intel x86 processor (which you do have) '''''<u>and</u>''''' OSX 10.5 or higher (you have version 10.4)
    *System Requirements: [https://www.mozilla.org/en-US/firefox/4.0/system-requirements/index.html Firefox 4] [https://www.mozilla.org/en-US/firefox/5.0/system-requirements/index.html Firefox 5] [https://www.mozilla.org/en-US/firefox/6.0/system-requirements/index.html Firefox 6] [https://www.mozilla.org/en-US/firefox/7.0/system-requirements/index.html Firefox 7] [https://www.mozilla.org/en-US/firefox/8.0/system-requirements/index.html Firefox 8]
    If you upgrade your OS to 10.5 or greater, you can use the current Firefox version.
    '''''The good news''''' is that Firefox 3.6.24 still supports OSX 10.4 and Macs with the PPC Mac architecture. '''''The bad news''''' is that support for the Firefox 3.6.x series is likely to end in the first quarter of 2012.
    *System requirements: [https://www.mozilla.org/en-US/firefox/3.6/system-requirements/index.html Firefox 3.6.x]
    *Download Firefox 3.6.24: https://www.mozilla.org/en-US/firefox/all-older.html
    *Also see --> http://support.mozilla.com/en-US/kb/Installing+Firefox+on+Mac
    '''If this reply solves your problem, please click "Solved It" next to this reply when <u>signed-in</u> to the forum.'''

  • Every time I try to open a project, I get the error that the file is corrupt

    Every time I open a file, even an empty file everything workseat, but when I decide to save it and open it, Premiere Pro shows the following message:
    "File could not be opened because the file is corrupt"
    It does not matter what type of file I create, it could even be an empty project and it does not open. The weird thing is that if I save the file under a USB, it opens it without showing any errors.
    Any help is appreciated.
    Thanks.

    OK, so image being shown is this one:

  • I'm receiving this error code every time I try to download Illustrator from iCloud.ERROR: DF024: Unable to preserve original file at "/Library/ColorSync/Profiles/Recommended" (Seq 22)

    ERROR: DF024: Unable to preserve original file at "/Library/ColorSync/Profiles/Recommended" (Seq 22)

    Lalahart please see Error DF024 installing Creative Cloud products | Mac which discusses this error.

  • Every time I try to download iTunes it just gets stuck at the same spot where it says : performing installation checks.. How do I get past that?? I

    I need help figuring out how to complete the download of iTunes..

    Hey there Wisdells14,
    Try using the following article to help you troubleshoot this issue with your ability to install iTunes on your computer:
    Issues installing iTunes or QuickTime for Windows
    http://support.apple.com/kb/HT1926
    Take care, and thanks for visiting the Apple Support Communities.
    -Braden

  • Every time I try to download I tunes I get this errorthere is a problem with this windows installer package. A program required for this install to complete could not be run. Contat yur support personnel or package vendor.

    there is a problem with this windows installer package. A program required for this install to complete could not be run. Contat yur support personnel or package vendor.

    Hey madnest,
    Thanks for the question. After reviewing your post, it sounds like you are having difficulty installing iTunes in Windows. I would recommend that you read this article, it may be able to help you resolve or isolate the issue.
    Issues installing iTunes or QuickTime for Windows
    Thanks for using Apple Support Communities.
    Have a nice day,
    Mario

  • Every time I try and open illustrator I get asked for a serial number???

    I use a MacBook Pro, which I purchased in Thailand (I am staying in Thailand) but have a spanish credit card (I include this information as I dont know if this is the problem) .  I joined creative cloud and downloaded illustrator and photoshop but every time I try to "liscence" the software I get asked for a serial number.  After looking through the forum I thoufght this may have something to do with having a Thai comp and Spanish card but I have recieved an email confimation and my adobe profile also confirms my membership, so I dont think it i this. I need to use the apps professionally and this is drivng me insane! Would appreciate any advice!

    Rebecca,
    I believe this is one for Customer Care (tick I Still Need Help and hope for an agent available for a chat),
    http://helpx.adobe.com/contact.html?product=illustrator&topic=downloading-installing-and-s etting-up
    or for this specialized forum (where you may be able find the answer from previous threads),
    http://forums.adobe.com/community/download_install_setup
    or for Adobe Support (phone),
    http://helpx.adobe.com/adobe-connect/adobe-connect-phone-numbers.html

  • How come every time i try to download a app  it says Your apple id has been disabled. I already reset my pass word and it keeps saying the same message?

    How come every time i try to download a app  it says Your apple id has been disabled. I already reset my pass word and it keeps saying the same message?

    Apple - Support - iTunes - Contact Us

  • Every time I try to download an app it says billing info is incorrect but its all correct it won't let me sign in using a diff apple id even when I reset my phone anyone else had this problem if so how do I fix it?

    Every time I try to download an app it says billing info is incorrect but its all correct it won't let me sign in using a diff apple id even when I reset my phone anyone else had this problem if so how do I fix it?

    Amylovelyy wrote:
    Every time I try to download an app it says billing info is incorrect but its all correct ...
    Contact iTunes Customer Service and request assistance
    Use this Link  >  Apple  Support  iTunes Store  Contact
    Amylovelyy wrote:
    ...  it won't let me sign in using a diff apple id ...
    Settings > iTunes and App store > Apple ID = Sign Out... Then Sign In using the preferred Apple ID.
    It should be Noted that anything Downloaded with a Particular Apple ID is tied to that Apple ID and Cannot be Merged or Transferred to a Different Apple ID.

  • Ever since the most recent firefox update, every time I try to download anything firefox stops responding and will not do anything until I restart it. Can I revert back to a previous version, or is there a fix for it?

    Every time I try to download anything firefox stops responding and will not do anything until I restart it. Can I revert back to a previous version, or is there a fix for it? When I restart firefox, then the download continues and all is well until I try to download something new (which I do quite often).

    You may well find this article of interest and help in sorting out your problems: [[Installing a previous version of Firefox]] The article does contain a link for previous versions, but also points out other troubleshooting advice that may be more appropriate in some instances.
    Another useful article is [[Basic Troubleshooting]]
    I hope you sort out your problems either by downgrading or finding the cause of the problem.

Maybe you are looking for

  • Family use of iTunes on seperate accounts within the one PC

    Hi, Can anyone tell me if it is possible for my daughter to use the itunes library on her account on the family PC? The three of us have seperate user accounts on the PC but when I tried to import songs from the library on my account to iTunes on my

  • Can't Update or Download Apps PLEASE HELP!!!

    I recently got a macbook pro and ever since I got it I couldn't download or update any apps. When I click download or update it downloads the app into a folder called downloads, which is inside iTunes Media in a .tmp folder, but the app does not go i

  • How to read the data in spectrum analyzer (Anritsu MS2661C) and put it in Excel using Labview

    Hi all, I'm new to using the labview, and I have some trouble doing my project using the labview software. I have been trying to use the spectrum analyzer (Anritsu MS2661C) which connect to computer using the GPIB connection. I have got the instrumen

  • Query with information from SD tables

    Dears, I have two questions concerning the creation of a Query which reports information of sales orders and information related to these (tables VBAK, VBAP, KNA1, VBKD). 1. I want to include for example the ship-to-party, but I only find the field i

  • Org Structure Maintenance -- Real Experiences

    HR Experts, There are two alternatives to maintaining Org Structures in any Company, like Creating and maintaining Org Structure and Creating, Editing and Deleting / Delimiting the following Org Units Jobs Positions Work Centers Relationships Assignm