Every time i try to download the update for my iPhone through itunes, An error message shows up!  The code is -39

Every time i try to download the update for my iPhone through itunes, An error message shows up!  The code is -39  Please help! I need to restore my Iphone but it makes me Download the update to IOS 6 first and it doesnt download

i am having the same problem, my error message is that basically it (connection) has timed out! i have tried all day to get it to go thur

Similar Messages

  • Why am I constantly receiving an error message EVERY time I try to download an update for my device?

    I am unaware if this is caused by iTunes or if it's my internet connection or if it's just my computer.  Every time I try to download an update for my device (iPhone 4, iPod 3rd Gen) it returns with an error message of 3259. This error message states that my connection timed out. This causes me to browse the internet for the same update and download it with my web browser. It is a hastle. In iTunes, the entire update will download but when it comes to the "processing file" portion my connection just times out.
    Please, if anyone has any suggestions on how to fix this issue I would really appreciate it

    I'm having the same problems! It might be because there are so many downloaders... Anyway try turning off al antivirus and stuff like that. If this helps tell me please.

  • HT5730 Every time I try to download the OX X Update 10.8.4 on my mac, I am instructed to restart the computer.

    Every time I try to download the OS X Update 10.8.4 on my mac, I am instructed to restart the computer.
    After I restart the computer and try to update, I get the same message to restart the computer! Ugh!
    I did the repair disk permissions and still have the same problem. HELP!

    try this:
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  • Every time I try to download and update my Iphone it says the network connection was interrupted and to check it again.

    Every time I try to download and update my Iphone it says the network connection was interrupted and to check it and try again. It says this when I try to update my iPhone AND my iTunes It never lets me upgrade! Can anyone help me?

    See Here for
    Contact iTunes Customer Service
    http://www.apple.com/support/itunes/contact.html
    And Here if you need it...
    Apple ID Support
    http://www.apple.com/support/appleid/contact/

  • HT5503 Every time I try to download the iOS 6 update on my iPhone 4 it tells me there us an error ????

    Every time I try to download the iOS 6 upgrade it just tells me there is an error idk why I've tried almost everything I could think of

    Try these steps:
    There was a problem downloading the software for the iPhone (or another iOS device)
    See the steps below for error codes 3000-3999.
    Errors 3000-3999 (3004, 3013, 3014, 3018, 3164, 3194, and so on): Error codes in the 3000 range generally mean that iTunes cannot contact the update server (gs.apple.com) on ports 80 or 443.
    Update to the latest version of iTunes.
    Verify the computer's date and time are accurate.
    Check that your security or firewall software is not interfering with ports 80 or 443, or with the server gs.apple.com.
    Follow Troubleshooting security software. Often, uninstalling third-party security software will resolve these errors.
    An entry in your hosts file may be redirecting requests to gs.apple.com (see "Unable to contact the iOS software update server gs.apple.com" above).
    Internet proxy settings can cause this issue. If you are using a proxy, try without using one.
    Test restoring while connected to a known-good network.

  • I purchased bioshock 2 on the app store on my macbook pro (running lion) and it shows 'an error has occured' every time I try to download the app. How do I install it properly, I have restarted my mac and reset the app on the debug menu?

    I purchased bioshock 2 on the app store on my macbook pro (running lion) and it shows 'an error has occured' every time I try to download the app. How do I install it properly, I have restarted my mac and reset the app on the debug menu?

    If you have more than one user account, these instructions must be carried out as an administrator.
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    ☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
    ☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
    ☞ Open LaunchPad. Click Utilities, then Console in the icon grid.
    Select "/var/log/install.log" from the file list on the left. If you don't see that list, select
    View ▹ Show Log List
    from the menu bar. Then select the messages from the last installation or update attempt, starting from the time when you initiated it. If you're not sure when that was, start over and note the time. Copy them to the Clipboard (command-C). Paste into a reply to this message (command-V).
    If there are runs of repeated messages, post only one example of each. Don’t post many repetitions of the same message.
    When posting a log extract, be selective. Don't post more than is requested.
    Please do not indiscriminately dump thousands of lines from the log into this discussion.
    Important: Some private information, such as your name, may appear in the log. Edit it out by search-and-replace in a text editor before posting.

  • Every time I try to download the new version of Adobe Flash Player it saves as a .txt file and I do not know how to get it to save in the correct format.

    Every time I try to download the new version of Adobe Flash Player it saves as a .txt file and I do not know how to get it to save in the correct format.

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  • Every time i try to download the latest software, i keep getting an error. the code is 2324. does anyone know what is going on?

    every time i try to download the latest software, i keep getting an error. the code is 2324. does anyone know what is going on?

    Hi colbynathan100,
    Have a look here: https://discussions.apple.com/message/22851139#22851139

  • I have had an eMac for a few years. I don't know any of the specs. Every time I try to download or install a new version of itunes or OS I get any number of error messages and cannot complete.  Help!!!!

    I have had an eMac for a few years. I don't know any of the specs. Every time I try to download or install a new version of itunes or OS I get any number of error messages and cannot complete.  Help!!!!

    It's best to start with figuring out your eMac model and OS in order to answer the question. This article will help you determine your model:
    How to locate the serial number and identify your model
    And to get the version of Mac OS that's installed:
    From the Apple Menu at the left end of your menu bar, select "About this Mac..."
    In the resulting Window, you can see the Mac OS version just under the big "Mac OS X":
    If the eMac is older and you have never upgraded the system software, it's possible that your OS version is too old to run the current iTunes. The current version requires OS 10.5 (Leopard)or higher, which is a pay-for system upgrade.

  • HT1222 Every time I try to install an update for iTunes 11.0.2, I get an error message 103.  Has anyone else had this problem and found a way to fix this?

    Every time I try to install an update for iTunes 11.0.2, I get an error message 103.  Has anyone else had this problem and found a way to fix this?

    I did it the .dmg way alone and has problems with itunes crashing. This is a better way to ensure that there is not anything left behind to cause issues.
    You need to backup your computer then uninstall I-tunes and reinstall itunes.
    Delete iTunes
    Deleting iTunes is not recommended unless you know what you’re doing.
    Launch Terminal from the UTILITIES within Applications
    Type the following commands:
    cd /Applications/
    This brings you into the Applications directory, the next command deletes iTunes itself:
    sudo rm -rf iTunes.app/
    Enter the Administrator password to confirm
    There is no warning or confirmation other than entering the admin password, iTunes will immediately be deleted, effectively uninstalling it from the Mac.
    Deleting the iTunes application will NOT delete the ITUNES or music, and any purchases bought through iTunes will still remain tied to the Apple ID used to originally buy them.
    You can download the newest version from Apple, and running their installer will bring iTunes back to life on your computer.
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  • Every time i tried to download an update for Photoshop, I received an error message U44M1I210. What do I have to do?

    every time i tried to download an update for Photoshop, I received an error message U44M1I210. What do I have to do?

    Creative Cloud Help / Error U44M1I210 | Install updates :
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  • Every time I try to download or update an app I receive a notice that says The item is not currently available in The UK store. ***? I'm in California

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  • Every time I try to download the new Firefox I get this message when it relaunches, " Invalid Request You requested a page that does not exist. You may have reached this page by clicking on an invalid link or bookmark." What should I do?

    This happens with every browser I try to download that isn't the old 3.0 version of Firefox

    "Clear the Cache": Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now" "Remove the Cookies" from sites that cause problems: Tools > Options > Privacy > Cookies: "Show Cookies"
    If this doesn't help, try ending any Firefox processes and completely restart it. If none of this helps you might consider you could have Malware or something nastier. Connection issues can also cause that error message. I remember having the same issue a couple of years ago and had to completely restart my PC for some reason to get the new Firefox to install. Sorry I don't have any more in depth answer.
    Hope this helped you, have a nice day.

  • HT6208 every time i start to download this update for my iPad 2 it errors out?  any thoughts?

    I cannot complete the new update, i get an error  message every time.  any thoughts?

    mbierlein wrote:
    I cannot complete the new update, i get an error  message every time.  any thoughts?
    Yes. I think it would be helpful to know how you are trying to update. WiFi? Using iTunes on a computer? Of using iTunes, Mac or Windows? Specific contents of the error message? Details really DO help.
    Whichever method you are using, try the other. If you were using WiFi, try iTunes. If you were using iTunes, try disabling your firewall and antivirus software. If you don't have a computer and have to use WiFi, try another WiFi network.
    No matter which way you decide to go, reset the iPad to clear the cobwebs and maybe that will help.
    Reset the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider if it appears on the screen - let go of the buttons. Let the iPad start up.
    If you are using iTunes, quit iTunes and restart the computer before you try again.

  • Why is it that every time i try to download an app on my iphone 4s it says i haven't went through itunes?

    why is it that everytime i go to download an app off my iphone 4s it says i haven't went through i tunes...???

    That is NOT what it says.
    What EXACTLY does the message say?

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