Every time I try to get on iTunes store I get an error message

"iTunes has stopped working."

Hello Fain78,
I found a couple of articles that might help with the issue you are experiencing with the iTunes Store.
If you are getting a white screen when accessing the iTunes Store, I recommend reviewing this article:
Apple software on Windows: May see performance issues and blank iTunes Store
http://support.apple.com/kb/TS4123
If you are still not able to access the store or are not getting a white screen, I recommend the following articles:
Can't connect to the iTunes Store
http://support.apple.com/kb/TS1368
iTunes: Advanced iTunes Store troubleshooting
http://support.apple.com/kb/TS3297
Thank you for using Apple Support Communities.
Best,
Sheila M.

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  • ITunes crashes every time I try to access the iTunes store

    Anyone else getting the error below when opening the iTunes store? Happens every time I try to go the iTunes store home page. Interesting thing is I can still get App Store updates (for my iPod Touch) via iTunes, even though those are going to the store. One of the primary things I know is different in my environment is that I had to restore Java JDK 1.4 and 1.5 (I'm a Java developer and need those to do my work) so I undid Apple's stupid soft links that point 1.4 and 1.5 to 1.6. Even so, I've reverted my changes and it still doesn't work.
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    Process: iTunes [50336]
    Path: /Applications/iTunes.app/Contents/MacOS/iTunes
    Identifier: com.apple.iTunes
    Version: 9.1.1 (9.1.1)
    Build Info: iTunes-9111101~2
    Code Type: X86 (Native)
    Parent Process: launchd [526]
    Date/Time: 2010-04-28 08:53:14.485 -0400
    OS Version: Mac OS X 10.6.3 (10D573)
    Report Version: 6
    Interval Since Last Report: 821311 sec
    Crashes Since Last Report: 7
    Per-App Interval Since Last Report: 509 sec
    Per-App Crashes Since Last Report: 1
    Anonymous UUID: 54595750-E747-4499-BDAA-343F7818241B
    Exception Type: EXC_BREAKPOINT (SIGTRAP)
    Exception Codes: 0x0000000000000002, 0x0000000000000000
    Crashed Thread: 0 Dispatch queue: com.apple.main-thread
    Thread 0 Crashed: Dispatch queue: com.apple.main-thread
    0 com.apple.CoreFoundation 0x9489dd04 CFRelease + 196
    1 com.apple.JavaVM 0x1a26d4da CreateInstalledFrameworkJVMInformation + 407
    2 com.apple.JavaVM 0x1a26a00c CreateListOfAllInstalledJVMs + 30
    3 com.apple.JavaVM 0x1a26d147 CreateCompleteJVMListSortedByUserPrefsForTask + 90
    4 com.apple.JavaVM 0x1a2694f3 JVMCreateJVMListOfCurrentArchitectureForTask + 20
    5 com.apple.JavaPluginCocoa 0x1665da09 0x1665d000 + 2569
    6 com.apple.JavaPluginCocoa 0x1665dbfe BP_CreatePluginMIMETypesPreferences + 102
    7 com.apple.WebKit 0x905986f4 -[WebBasePluginPackage createPropertyListFile] + 52
    8 com.apple.WebKit 0x90598665 -[WebBasePluginPackage pListForPath:createFile:] + 149
    9 com.apple.WebKit 0x90597814 -[WebBasePluginPackage getPluginInfoFromPLists] + 436
    10 com.apple.WebKit 0x9059704f -[WebPluginPackage initWithPath:] + 287
    11 com.apple.WebKit 0x90596ed6 +[WebBasePluginPackage pluginWithPath:] + 70
    12 com.apple.WebKit 0x90596dd0 -[WebPluginDatabase(Internal) _scanForNewPlugins] + 480
    13 com.apple.WebKit 0x90596805 -[WebPluginDatabase refresh] + 101
    14 com.apple.WebKit 0x90596595 +[WebPluginDatabase sharedDatabase] + 181
    15 com.apple.WebKit 0x905964c5 -[WebViewFactory pluginsInfo] + 37
    16 com.apple.WebCore 0x975e249a WebCore::PluginData::initPlugins() + 186
    17 com.apple.WebCore 0x975e234a WebCore::PluginData::PluginData(WebCore::Page const*) + 74
    18 com.apple.WebCore 0x975e22ba WebCore::Page::pluginData() const + 90
    19 com.apple.WebCore 0x975e2211 WebCore::PluginArray::length() const + 17
    20 com.apple.WebCore 0x975e2186 WebCore::jsPluginArrayLength(JSC::ExecState*, JSC::Identifier const&, JSC::PropertySlot const&) + 38
    21 com.apple.JavaScriptCore 0x92c99bb8 JSC::JSValue::get(JSC::ExecState*, JSC::Identifier const&, JSC::PropertySlot&) const + 344
    22 ??? 0x1dd090e0 0 + 500207840
    23 com.apple.WebCore 0x97ac93a0 WebCore::JSPluginArray::~JSPluginArray() + 0
    24 ??? 0x000007e9 0 + 2025
    Thread 1: Dispatch queue: com.apple.libdispatch-manager
    0 libSystem.B.dylib 0x923beb42 kevent + 10
    1 libSystem.B.dylib 0x923bf25c dispatch_mgrinvoke + 215
    2 libSystem.B.dylib 0x923be719 dispatch_queueinvoke + 163
    3 libSystem.B.dylib 0x923be4be dispatch_workerthread2 + 240
    4 libSystem.B.dylib 0x923bdf41 pthreadwqthread + 390
    5 libSystem.B.dylib 0x923bdd86 start_wqthread + 30
    Thread 2:
    0 libSystem.B.dylib 0x923982fa machmsgtrap + 10
    1 libSystem.B.dylib 0x92398a67 mach_msg + 68
    2 com.apple.CoreFoundation 0x948ce00f __CFRunLoopRun + 2079
    3 com.apple.CoreFoundation 0x948cd0f4 CFRunLoopRunSpecific + 452
    4 com.apple.CoreFoundation 0x948d3034 CFRunLoopRun + 84
    5 com.apple.iTunes 0x0034f21c 0x1000 + 3465756
    6 libSystem.B.dylib 0x923c5a19 pthreadstart + 345
    7 libSystem.B.dylib 0x923c589e thread_start + 34
    Thread 3:
    0 libSystem.B.dylib 0x92398342 semaphorewait_signaltrap + 10
    1 libSystem.B.dylib 0x923c5eb8 pthread_condwait + 1089
    2 libSystem.B.dylib 0x9240e42f pthreadcondwait + 48
    3 com.apple.iTunes 0x0001ceb3 0x1000 + 114355
    4 com.apple.iTunes 0x0001c407 0x1000 + 111623
    5 libSystem.B.dylib 0x923c5a19 pthreadstart + 345
    6 libSystem.B.dylib 0x923c589e thread_start + 34
    Thread 4:
    0 libSystem.B.dylib 0x923b7286 select$DARWIN_EXTSN + 10
    1 com.apple.CoreFoundation 0x9490d82d __CFSocketManager + 1085
    2 libSystem.B.dylib 0x923c5a19 pthreadstart + 345
    3 libSystem.B.dylib 0x923c589e thread_start + 34
    Thread 5:
    0 libSystem.B.dylib 0x9245f46a accept$NOCANCEL$UNIX2003 + 10
    1 libSystem.B.dylib 0x9245e342 accept + 32
    2 com.apple.iTunes 0x003c942c 0x1000 + 3965996
    3 com.apple.iTunes 0x0042c0f9 0x1000 + 4370681
    4 com.apple.iTunes 0x0042c1c7 0x1000 + 4370887
    5 libSystem.B.dylib 0x923c5a19 pthreadstart + 345
    6 libSystem.B.dylib 0x923c589e thread_start + 34
    Thread 6:
    0 libSystem.B.dylib 0x9245f46a accept$NOCANCEL$UNIX2003 + 10
    1 libSystem.B.dylib 0x9245e342 accept + 32
    2 com.apple.iTunes 0x003c942c 0x1000 + 3965996
    3 com.apple.iTunes 0x0042c0f9 0x1000 + 4370681
    4 com.apple.iTunes 0x0042c1c7 0x1000 + 4370887
    5 libSystem.B.dylib 0x923c5a19 pthreadstart + 345
    6 libSystem.B.dylib 0x923c589e thread_start + 34
    Thread 7:
    0 libSystem.B.dylib 0x923982fa machmsgtrap + 10
    1 libSystem.B.dylib 0x92398a67 mach_msg + 68
    2 com.apple.CoreFoundation 0x948ce00f __CFRunLoopRun + 2079
    3 com.apple.CoreFoundation 0x948cd0f4 CFRunLoopRunSpecific + 452
    4 com.apple.CoreFoundation 0x948d3034 CFRunLoopRun + 84
    5 com.apple.iTunes 0x0034f21c 0x1000 + 3465756
    6 libSystem.B.dylib 0x923c5a19 pthreadstart + 345
    7 libSystem.B.dylib 0x923c589e thread_start + 34
    Thread 8:
    0 libSystem.B.dylib 0x923982fa machmsgtrap + 10
    1 libSystem.B.dylib 0x92398a67 mach_msg + 68
    2 com.apple.CoreFoundation 0x948ce00f __CFRunLoopRun + 2079
    3 com.apple.CoreFoundation 0x948cd0f4 CFRunLoopRunSpecific + 452
    4 com.apple.CoreFoundation 0x948d3034 CFRunLoopRun + 84
    5 com.apple.iTunes 0x0034f21c 0x1000 + 3465756
    6 libSystem.B.dylib 0x923c5a19 pthreadstart + 345
    7 libSystem.B.dylib 0x923c589e thread_start + 34
    Thread 9:
    0 libSystem.B.dylib 0x923982fa machmsgtrap + 10
    1 libSystem.B.dylib 0x92398a67 mach_msg + 68
    2 com.apple.CoreFoundation 0x948ce00f __CFRunLoopRun + 2079
    3 com.apple.CoreFoundation 0x948cd0f4 CFRunLoopRunSpecific + 452
    4 com.apple.CoreFoundation 0x948d3034 CFRunLoopRun + 84
    5 com.apple.iTunes 0x0034f21c 0x1000 + 3465756
    6 libSystem.B.dylib 0x923c5a19 pthreadstart + 345
    7 libSystem.B.dylib 0x923c589e thread_start + 34
    Thread 10:
    0 libSystem.B.dylib 0x923982fa machmsgtrap + 10
    1 libSystem.B.dylib 0x92398a67 mach_msg + 68
    2 com.apple.CoreFoundation 0x948ce00f __CFRunLoopRun + 2079
    3 com.apple.CoreFoundation 0x948cd0f4 CFRunLoopRunSpecific + 452
    4 com.apple.CoreFoundation 0x948d3034 CFRunLoopRun + 84
    5 com.apple.iTunes 0x0034f21c 0x1000 + 3465756
    6 libSystem.B.dylib 0x923c5a19 pthreadstart + 345
    7 libSystem.B.dylib 0x923c589e thread_start + 34
    Thread 11: JavaScriptCore: FastMalloc scavenger
    0 libSystem.B.dylib 0x923c6262 _semwaitsignal + 10
    1 libSystem.B.dylib 0x923c5f1e pthread_condwait + 1191
    2 libSystem.B.dylib 0x923c7bb8 pthreadcondwait$UNIX2003 + 73
    3 com.apple.JavaScriptCore 0x92d623e6 ***::TCMalloc_PageHeap::scavengerThread() + 614
    4 libSystem.B.dylib 0x923c589e thread_start + 34
    Thread 12:
    0 libSystem.B.dylib 0x923982fa machmsgtrap + 10
    1 libSystem.B.dylib 0x92398a67 mach_msg + 68
    2 com.apple.CoreFoundation 0x948ce00f __CFRunLoopRun + 2079
    3 com.apple.CoreFoundation 0x948cd0f4 CFRunLoopRunSpecific + 452
    4 com.apple.CoreFoundation 0x948d3034 CFRunLoopRun + 84
    5 com.apple.iTunes 0x0034f21c 0x1000 + 3465756
    6 libSystem.B.dylib 0x923c5a19 pthreadstart + 345
    7 libSystem.B.dylib 0x923c589e thread_start + 34
    Thread 13:
    0 libSystem.B.dylib 0x923982fa machmsgtrap + 10
    1 libSystem.B.dylib 0x92398a67 mach_msg + 68
    2 com.apple.CoreFoundation 0x948ce00f __CFRunLoopRun + 2079
    3 com.apple.CoreFoundation 0x948cd0f4 CFRunLoopRunSpecific + 452
    4 com.apple.CoreFoundation 0x948d3034 CFRunLoopRun + 84
    5 com.apple.iTunes 0x0034f21c 0x1000 + 3465756
    6 libSystem.B.dylib 0x923c5a19 pthreadstart + 345
    7 libSystem.B.dylib 0x923c589e thread_start + 34
    Thread 14:
    0 libSystem.B.dylib 0x923982fa machmsgtrap + 10
    1 libSystem.B.dylib 0x92398a67 mach_msg + 68
    2 com.apple.CoreFoundation 0x948ce00f __CFRunLoopRun + 2079
    3 com.apple.CoreFoundation 0x948cd0f4 CFRunLoopRunSpecific + 452
    4 com.apple.CoreFoundation 0x948d3034 CFRunLoopRun + 84
    5 com.apple.iTunes 0x0034f21c 0x1000 + 3465756
    6 libSystem.B.dylib 0x923c5a19 pthreadstart + 345
    7 libSystem.B.dylib 0x923c589e thread_start + 34
    Thread 15: Dispatch queue: com.apple.CFURLCACHEworkqueue
    0 libsqlite3.dylib 0x904d23cf balance_nonroot + 2175
    1 libsqlite3.dylib 0x904d1620 balance + 96
    2 libsqlite3.dylib 0x904e783c sqlite3BtreeInsert + 1228
    3 libsqlite3.dylib 0x9053e30d sqlite3VdbeExec + 9421
    4 libsqlite3.dylib 0x90548857 sqlite3_step + 1639
    5 com.apple.CFNetwork 0x91dc1e8f _CFURLCache::StepSQLStatementToCompletion(sqlite3stmt*, long) + 35
    6 com.apple.CFNetwork 0x91dc0e89 _CFURLCache::ExecuteSQLInsert(CFCachedURLResponse const*, __CFString const*, _CFURLRequest const*) + 1395
    7 com.apple.CFNetwork 0x91daa959 ProcessCacheTasks(__CFURLCache*) + 484
    8 com.apple.CFNetwork 0x91daa1ba _CFURLCacheTimerCallback(void*) + 211
    9 com.apple.CFNetwork 0x91dc07c7 _CFURLCacheCreate_block_invoke3 + 65
    10 libSystem.B.dylib 0x923ccc58 dispatch_source_latch_andcall + 62
    11 libSystem.B.dylib 0x923bfb92 dispatch_sourceinvoke + 210
    12 libSystem.B.dylib 0x923be719 dispatch_queueinvoke + 163
    13 libSystem.B.dylib 0x923bec55 dispatch_queuedrain + 258
    14 libSystem.B.dylib 0x923be6a8 dispatch_queueinvoke + 50
    15 libSystem.B.dylib 0x923be4be dispatch_workerthread2 + 240
    16 libSystem.B.dylib 0x923bdf41 pthreadwqthread + 390
    17 libSystem.B.dylib 0x923bdd86 start_wqthread + 30
    Thread 16:
    0 libSystem.B.dylib 0x923982fa machmsgtrap + 10
    1 libSystem.B.dylib 0x92398a67 mach_msg + 68
    2 com.apple.CoreFoundation 0x948ce00f __CFRunLoopRun + 2079
    3 com.apple.CoreFoundation 0x948cd0f4 CFRunLoopRunSpecific + 452
    4 com.apple.CoreFoundation 0x948d3034 CFRunLoopRun + 84
    5 com.apple.iTunes 0x0034f21c 0x1000 + 3465756
    6 libSystem.B.dylib 0x923c5a19 pthreadstart + 345
    7 libSystem.B.dylib 0x923c589e thread_start + 34
    Thread 17:
    0 libSystem.B.dylib 0x923bdbd2 _workqkernreturn + 10
    1 libSystem.B.dylib 0x923be168 pthreadwqthread + 941
    2 libSystem.B.dylib 0x923bdd86 start_wqthread + 30
    Thread 18:
    0 libSystem.B.dylib 0x923bdbd2 _workqkernreturn + 10
    1 libSystem.B.dylib 0x923be168 pthreadwqthread + 941
    2 libSystem.B.dylib 0x923bdd86 start_wqthread + 30
    Thread 19:
    0 libSystem.B.dylib 0x923982fa machmsgtrap + 10
    1 libSystem.B.dylib 0x92398a67 mach_msg + 68
    2 com.apple.CoreFoundation 0x948ce00f __CFRunLoopRun + 2079
    3 com.apple.CoreFoundation 0x948cd0f4 CFRunLoopRunSpecific + 452
    4 com.apple.CoreFoundation 0x948ccf21 CFRunLoopRunInMode + 97
    5 com.apple.Foundation 0x91721434 +[NSURLConnection(NSURLConnectionReallyInternal) _resourceLoadLoop:] + 329
    6 com.apple.Foundation 0x916e88dc -[NSThread main] + 45
    7 com.apple.Foundation 0x916e888c _NSThread__main_ + 1499
    8 libSystem.B.dylib 0x923c5a19 pthreadstart + 345
    9 libSystem.B.dylib 0x923c589e thread_start + 34
    Thread 0 crashed with X86 Thread State (32-bit):
    eax: 0x00000000 ebx: 0x9489dc4d ecx: 0x0016c5d0 edx: 0x00000001
    edi: 0x1b9711a0 esi: 0x00000000 ebp: 0xbfffccc8 esp: 0xbfffccb0
    ss: 0x0000001f efl: 0x00000246 eip: 0x9489dd04 cs: 0x00000017
    ds: 0x0000001f es: 0x0000001f fs: 0x00000000 gs: 0x00000037
    cr2: 0x579c8000
    Binary Images:
    0x1000 - 0xc48fe8 com.apple.iTunes 9.1.1 (9.1.1) <DD579DA9-3B98-7E41-0654-34CC0E85FA6D> /Applications/iTunes.app/Contents/MacOS/iTunes
    0xe8b000 - 0xe93ff7 com.apple.ipodsynchronization 3.0 (116) <B41B2240-34E9-4A5E-A210-F02D99E3C00E> /System/Library/PrivateFrameworks/iPodSync.framework/Versions/A/iPodSync
    0xe9b000 - 0xea0ff7 com.apple.iPod 1.6 (17) <4CCD2720-D270-C0D2-1E14-1374779C2401> /System/Library/PrivateFrameworks/iPod.framework/Versions/A/iPod
    0xea6000 - 0xf2dfe3 com.apple.iTunes.iPodUpdater 9.0 (9.0) <8DC49244-9DB1-69B5-59B2-9DD760235C74> /Applications/iTunes.app/Contents/Frameworks/iPodUpdater.framework/Versions/A/i PodUpdater
    0xf79000 - 0xfb9ff7 com.apple.vmutils 4.2 (106) <834EA6B0-C91B-4CF1-ED3C-229C26459578> /System/Library/PrivateFrameworks/vmutils.framework/Versions/A/vmutils
    0x1520000 - 0x15d5fe7 libcrypto.0.9.7.dylib 0.9.7 (compatibility 0.9.7) <0B69B1F5-3440-B0BF-957F-E0ADD49F13CB> /usr/lib/libcrypto.0.9.7.dylib
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    0x419a000 - 0x419bfff +com.ecamm.pluginloader Ecamm Plugin Loader v1.0.5 (1.0.5) /Library/InputManagers/Ecamm/Ecamm Plugin Loader.bundle/Contents/MacOS/Ecamm Plugin Loader
    0x41a1000 - 0x41a1ffd +com.yazsoft.SDEnhancer ??? (1.0) <C3722E3E-2226-4B25-5FAE-7FBD460B0A22> /Library/InputManagers/SpeedDownload Enhancer/SpeedDownloadEnhancer.bundle/Contents/MacOS/SpeedDownloadEnhancer
    0x41a6000 - 0x41a7fff +com.1passwd.InputManager 2.5.8 (5968) <4A20D22A-BB25-15AC-6E72-8631964A8239> /Library/InputManagers/1PasswdIM/1PasswdIM.bundle/Contents/MacOS/1PasswdIM
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    0x437e000 - 0x43caff3 com.apple.mobiledevice 319.14 (319.14) <E7AE7289-8D5C-AB71-E527-78A60AF9BED4> /System/Library/PrivateFrameworks/MobileDevice.framework/MobileDevice
    0x43e8000 - 0x43edff7 com.apple.AppleMPEG2Codec 1.0.1 (220) <6FDFF3C8-7ECE-CB74-1374-9C0230C54F78> /Library/QuickTime/AppleMPEG2Codec.component/Contents/MacOS/AppleMPEG2Codec
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    0x163f1000 - 0x163f6ff7 com.apple.QuartzComposer.iTunesPlugIn 1.2 (16) <8511A037-AFDE-5D1A-67DA-1B4837432D85> /Library/iTunes/iTunes Plug-ins/Quartz Composer Visualizer.bundle/Contents/MacOS/Quartz Composer Visualizer
    0x1665d000 - 0x1665dff7 com.apple.JavaPluginCocoa 13.1.0 (13.1.0) <C2C8B385-DB44-1D5E-5221-9ED1BA43930B> /System/Library/Frameworks/JavaVM.framework/Versions/A/Resources/JavaPluginCoco a.bundle/Contents/MacOS/JavaPluginCocoa
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    0x1ab90000 - 0x1adb0feb com.apple.audio.codecs.Components 2.0.1 (2.0.1) <3B1071C3-1AB4-0F6A-2CFC-7A258A0C2C46> /System/Library/Components/AudioCodecs.component/Contents/MacOS/AudioCodecs
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    0x1ba00000 - 0x1bbf6ff3 +net.telestream.wmv.import 2.1.2.72 (2.1.2.72) /Library/QuickTime/Flip4Mac WMV Import.component/Contents/MacOS/Flip4Mac WMV Import
    0x1bc27000 - 0x1bdd8fce +net.telestream.wmv.advanced 2.1.2.72 (2.1.2.72) /Library/QuickTime/Flip4Mac WMV Advanced.component/Contents/MacOS/Flip4Mac WMV Advanced
    0x1be1b000 - 0x1be70fef com.apple.AppleProResDecoder 2.0 (223) <793BA98A-2E7D-1C39-998D-805B60034DF4> /System/Library/QuickTime/AppleProResDecoder.component/Contents/MacOS/AppleProR esDecoder
    0x1bea8000 - 0x1bf22fe3 com.apple.AppleVAH264HW.component 2.0 (1.0) <0FC65A8D-3E68-BC03-284B-EFACF6915686> /System/Library/QuickTime/AppleVAH264HW.component/Contents/MacOS/AppleVAH264HW
    0x1bfe5000 - 0x1bffffc3 com.apple.AppleIntermediateCodec 1.2 (145) /Library/QuickTime/AppleIntermediateCodec.component/Contents/MacOS/AppleInterme diateCodec
    0x1c004000 - 0x1c01dfe7 com.apple.applepixletvideo 1.2.19 (1.2d19) <4A68731C-8071-6CF5-012C-40F00CD1333A> /System/Library/QuickTime/ApplePixletVideo.component/Contents/MacOS/ApplePixlet Video
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    0xffff0000 - 0xffff1fff libSystem.B.dylib ??? (???) <06A5336A-A6F6-4E62-F55F-4909A64631C2> /usr/lib/libSystem.B.dylib
    Model: MacPro1,1, BootROM MP11.005C.B08, 4 processors, Dual-Core Intel Xeon, 2 GHz, 4 GB, SMC 1.7f10
    Graphics: NVIDIA GeForce 7300 GT, NVIDIA GeForce 7300 GT, PCIe, 256 MB
    Memory Module: global_name
    AirPort: spairportwireless_card_type_airportextreme (0x14E4, 0x87), Broadcom BCM43xx 1.0 (5.10.91.27)
    Bluetooth: Version 2.3.1f4, 2 service, 19 devices, 1 incoming serial ports
    Network Service: Built-in Ethernet 1, Ethernet, en0
    PCI Card: NVIDIA GeForce 7300 GT, Display, Slot-1
    Serial ATA Device: ST3250820AS P, 232.89 GB
    Serial ATA Device: WDC WD10EACS-00D6B1, 931.51 GB
    Serial ATA Device: ST3320620AS, 298.09 GB
    Serial ATA Device: WDC WD10EACS-14ZJB0, 931.51 GB
    Parallel ATA Device: OPTIARC DVD RW AD-7170A, 2.91 GB
    USB Device: Hub, 0x0409 (NEC Corporation), 0x005a, 0xfd400000
    USB Device: Back-UPS XS 1300 LCD FW:836.H5 .D USB FW:H5, 0x051d (American Power Conversion), 0x0002, 0xfd430000
    USB Device: Bluetooth USB Host Controller, 0x05ac (Apple Inc.), 0x8206, 0x5d200000
    USB Device: Microsoft Wireless Optical Desktop® 1.00, 0x045e (Microsoft Corporation), 0x008a, 0x3d100000
    FireWire Device: built-in_hub, Up to 800 Mb/sec
    FireWire Device: 1394 Storage Front Panel*, Maxtor, Up to 400 Mb/sec

    Removing the old JVMs (much to my disliking) solved this problem. I don't know why in the world Apple thinks Java 1.6 is the same as Java 1.5.

  • I have an old iPhone 3Gs with software version 4.3.5,  I am trying to use it again, and it works fine, but I have not been able to update the software.  Every time I try, I get the following message: "there was a problem downloading the software for the i

    I have an old iPhone 3Gs with software version 4.3.5,  I am trying to use it again, and it works fine, but I have not been able to update the software.  Every time I try, I get the following message:
    "there was a problem downloading the software for the iPhone, the network connection could not be established".  This happens even though I have a working internet connection.
    Besides that, all the other functions work properly, even synchronize apps and library.
    Will I be able to update the software?

    look around the forum tons of people repport that they can't update
    makes you suspect that apples update servers can't meet the depand of too many users
    trying to update at once

  • Every time i try to use the "itunes store"

    Every time i try to use the "itunes store" it tries to make me dowload the new version of itunes.  I tried to but my software is too old. How can I continue to DL songs?!

    Hi 1626army,
    Thanks for visiting Apple Support Communities.
    You may find the steps in this article helpful with troubleshooting the error message you are seeing:
    Can't connect to the iTunes Store
    http://support.apple.com/kb/ts1368
    Regards,
    Jeremy

  • HT3204 every time i try to use the itunes store it says itunes could not connect to the itunes store make sure your network connection is active and try again

    every time i try to use the itunes store it says make ure your connection is active and try again

    Hi 1626army,
    Thanks for visiting Apple Support Communities.
    You may find the steps in this article helpful with troubleshooting the error message you are seeing:
    Can't connect to the iTunes Store
    http://support.apple.com/kb/ts1368
    Regards,
    Jeremy

  • I am trying to upload photos from my digital camera. Every time I try to plug it into my USB, the following error message comes up: "Because a usb device was drawing too much power from your computer, one or more of your USB devices have been disabled."

    I am trying to upload photos from my digital camera. Every time I try to plug it into my USB, the following error message comes up: "Because a usb device was drawing too much power from your computer, one or more of your USB devices have been disabled."
    I don't have anything else plugged into my MBP, so I am confused as to what's going on.  This problem has never happened before.  MBP is less than a year old - about 9 months old.  HELP

    Get a powered USB hub.
    https://discussions.apple.com/community/notebooks/macbook_pro?view=documents

  • I just downloaded the trial of Photoshop.  Every time I try to open it, it comes up with an error message and closes less than 5 seconds into being opened.

    I just downloaded the trial of Photoshop.  Every time I try to open it, it comes up with an error message and closes less than 5 seconds into being opened.  Does anyone know how I can fix this?  I tried rebooting my computer and reinstalling photoshop.  Thank you!

    i7 is quite fast. that's what i am on too. You may need to
    It would be necessary that you have to use "Adobe Creative Suite Cleaner Tool". (see Use the CC Cleaner Tool to solve installation problems | CC, CS3-CS6 )
    The order varies depending on your individual needs:
    1. Maybe you have to activate/deactivate, so please have a look there:
    http://helpx.adobe.com/x-productkb/policy-pricing/activation-deactivation-products.html
    2. Sometimes, we know in the meantime, the "opm.db file" is the culprit. In this case you should delete it.
    3. Did you already try "uninstalling and re-installing"? Be careful with (de)installing aso. by (de)installing by your own resources. As much as I regret it and as strange as it may seem I fear it's a challenge for Adobe's Creative Cloud Cleaner Tool. Sometimes - for whatever reasons - CC doesn't "want" to work. In this case you should CC completely delete and reinstall by help of Adobe Creative Cloud Cleaner Tool. (A try to uninstall by own resources is not enough!)
    I quote: Adobe Creative Suite Cleaner Tool helps resolve installation problems for Adobe Creative Cloud and Adobe Creative Suite (CS3-CS6) applications. The tool removes installation records for prerelease installations of Creative Cloud or Creative Suite applications. It does not affect existing installations of previous versions of Creative Cloud or Creative Suite applications.
    Please use: http://helpx.adobe.com/creative-suite/kb/cs5-cleaner-tool-installation-problems.html   and follow the prescribed sequence of operations
    4. If necessary and for further questions click through http://helpx.adobe.com/contact.html or http://helpx.adobe.com/de/contact.html or
    Det finns också ett svenskt språkiga chatt. http://helpx.adobe.com/se/contact.html and if "open" please use chat, I had the best experiences. I quote from Adobe's employee Preran: The chat button is activated as soon as there is an agent available to help.

  • Every time I try to create a radio station I receive an error message

    Every time I try to create a radio station I receive a message that it said: Impossible to create this radios sattion. Try again later. And I can't with any

    See the guidance in http://support.apple.com/kb/TS3694 for error code 1669.

  • I am trying to buy Logic Pro 9 from the app store, but every time I try I get an error

    I just bought a brand new MacBook Pro 15" that runs OS X Lion and I am trying to download Logic Pro 9, but when I try to download it all I get is an error window that says "There was an error in the App Store. Please try again later. (100)"  I have tried again later. And later again. Still the same thing. My payment does not get processed and the download never starts. I also have no firewalls up or anything else that should be getting in the way. Not really sure what to do and was wondering if anybody is having this problem.

    In PC/Mac iTunes left pane select iTunes Store and at the top select music.
    Did it help?

  • Run out of money in bank, bought an app, now can't download free ones! Please help because I don't get paid until Friday! Every time I try I get a error about my previous buy!

    Please help as I keep getting an error then the app vanishes!

    How do you expect anyone here to help you?  We don't have access to your bank account.  Deposit some money then try your purchases again.

  • TS2755 Hi, I have been unable to activate my message and FaceTime. Each time I try, I get an error message saying my username or password is incorrect. But that is the same apple id I use in the App Store, and for my iCloud. What could be wrong?

    Hi, I have been unable to activate my FaceTime and message. Each time I try to, the error message I get is that my user name or password is incorrect. But it's the same apple id I use for AppStore iCloud and iTunes somebody help!

    Hi, I have been unable to activate my FaceTime and message. Each time I try to, the error message I get is that my user name or password is incorrect. But it's the same apple id I use for AppStore iCloud and iTunes somebody help!

  • Every time Firefox open I get an error message stating "Unable to start the Bluetooth stack Service". What does this mean and what should I do about it, if anything?

    This occurs ever time I start my computer. It does not seem to impact anything I do. I just click OK and it goes away with no apparent harm.

    Thank you so much for answering a question that has been bugging (no pun intended) me for so long. I am not a technical person at all, as you can see by my assumption that this was a Firefox and not a Windows situation, and I would have continued to just kept on hitting the OK button forever. I opted out by disabling the option but I copied the solution to a Word document and placed in a file just in case I needed to reverse in the future. Thanks once again for your quick response and interest in helping. Ed

  • HT201210 (The iPhone "Named" cannot be restored at this time because the iPhone software update server could not be contacted or is temporarily unavailable.) can anyone help me with this issue, every time i try to restore it will come up like this error m

    (The iPhone "Named" cannot be restored at this time because the iPhone software update server could not be contacted or is temporarily unavailable.)
    can anyone help me with this issue, every time i try to restore it will come up like this error message.

    Restore the iPhone when connected to iTunes by cable.
    Still the same TS1275?
    Is your iPhone jailbroken?
    Or
    Has your computer ever been used to jailbrake or downgrade (Tinyumbrella) any iPhone?

  • Why every time i try to get something from itunes store i can't?

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