Every time i try to login the program asks for my credit card info

Do i have to own a visa card to login to the app store ?

If you see None in the options choose that. Otherwise you may have to enter the card info and then hope None shows up later allowing you to remove it. You can also redeem and iTunes gift card as a payment method.

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My macbook is loaded with microsoft work and every time I try and open the program I get an error reading and it will not open. Powerpoint and the other applications still respond!

my macbook is loaded with microsoft word for macs and every time I try and open the program I get an error reading and it will not open. This is what it says:
The application Microsof Word quit eunexpectedly. Powerpoint and the other applications still respond!

The joys of Microsoft!
Maybe the preferences file is corrupted. You should be able to find the Word preferences file in the folder:
your user name/Library/Preferences
Its name is com.microsoft.Word.plist
I suggest you drag this another folder and try Word again.
If that doesn't work then you might find clearing the cache files will fix the problem. You can do this manually but I never bother. Instead I use a program like Snow Leopard Cache Cleaner (shareware) or Onyx (free). These programs do lots of other maintenance jobs so it's worth having at least one of them.
Bob

Hi there, I can't install Photoshop CC on my computer. The pop-up message directs me to press "Retry" every time I try to install the program. Thanks for your time and consideration!

Hi there, I can't install Photoshop CC on my computer. The pop-up message directs me to press "Retry" every time I try to install the program. I'm a bit unsure of what to do from here. Any help is appreciated!
Thanks for your time and consideration!

YOu have not provided any system info or other technical details, so we can't know.
Mylenium

I reloading LR onto a new lap top. I have the orginal LR 1 disk with correct Serial #. I have downloaded it, every time I try to open the program I get the "Do you want to buy or I have a Serial Number Page". I fill out the page include the seria

I reloading LR onto a new lap top. I have the orginal LR 1 disk with correct Serial #. I have downloaded it, every time I try to open the program I get the "Do you want to buy or I have a Serial Number Page". I fill out the page include the serial # accept terms and enter. All fine and good seems normal. When I try to open LR I get the damn "Do you want to buy" page. I do I get past this BS?

What version of LR are you trying to activate? A serial number for LR 1 will not activate LR versions 2 - 5, but it will enable you to purchase LR 5 at the upgrade price and activate it.

HT5625 I changed my email because I could not open my other one but every time I try to download something it asks for me to verify the other email can u please help me

I changed my email because I could not open my other one but every time I try to download something it asks for me to verify the other email can u please help me

i have the exact same problem and when i tried to contact apple support they didn't help me at all so i'm going to try one more time.

HT201303 Every time I try to DL an app it wants a credit card, the app is free! And I already used my password.

Every time I try to DL an app it wants a credit card, the app is free! And I already used my password.

If you didn't create your account with NONE set up using the link below you can purchase add a credit card then take it off right away. Or you can purchase a gift card with cash so that Apple won't have access to your credit card, if you're concerned.
http://support.apple.com/kb/ht2534
If you don't have the option for NONE you'll need to add some sort of payment.
Cheers!

I have an Iphone 3gs. I can't get it to sync. Every time I try I get the response 'waiting for changes to be applied'. I've tried doing a reset but it still won't sync. Any ideas?

I have an Iphone 3GS. I can't get it to sync. Every time I try I get the response 'waiting for changes to be applied'. I do not have voice memos. Any suggestions?

This is a user forum, not a channel to address Adobe. As your fellow users and volunteers, we'll be happy to help you if we can.
You can download the CS6 trial version just like anybody else.
Once you download it, you can install it, input your serial number, register it and apply all necessary updates.
An alternative, if you know how to access your Adobe account, under My Products you'll find your Photoshop CS6 registration, next to which you should find a link to download CS6 if you originally bought it as a download

HT201303 when I try to do updates in the app store it keeps asking for my credit card info and telling me that my "security code is invalid". it obviously isn't. how can I fix this issue?

I have 3 Iphone 4's. One of them updates from the App Store with no issues. My other two which are under the same AppleID will not let me do updates. when I try it asks for my Credit card info then after i enter it it says "security code invalid". Has anyone else had this issue and how have you fixed it?
thank you

Leigh...
but cannot do this because I cannot access Mac App Store
If you can't access the App Store from the Apple menu, Dock, or Applications folder installing the Mac OS X 10.6.8 Update Combo will reinstall the App Store for you.
It's ok to do this even you are already running v10.6.8.
Plants vs. Zombies, and that is all for additional software on here
FYI: Some third party software can cause issues with the App Store > Mac App Store: Sign in sheet does not appear, or does not accept typed text
Apple is not responsible for incompatibility isssues with third party software.

I have $10 in my account but it is asking for my credit card info when I try to buy an app?

I have $10 in my account but it is asking for my credit card info when I try to buy an app?

If the cost of the app is close to $10 - there could sales tax or VAT added onto the purchase as well. Here in Pennsylvania the state sales tax is 7% in the county in which I live. The app would have to cost less than $9.35 or I would exceed the $10 balance in the account.
It may also be a way of simply identifying that you are who you claim to be - a verification process if you will. Apple is currently increasing security measures in the app store and iTunes.

HT5035 I have a credit from an Apple gift card. I want to buy itunes. When I go to check out it asks for my credit card info. How do I use the credit I have?

How do I use the itunes credit I have on my MAC? I received a gift card and loaded it on my MAC. I want to buy itunes. When I go to check out it asks for my credit card info. How do I use the credit?

Purchase and Redeem an iTunes Gift Card.
How to Redeem a Code > http://support.apple.com/kb/ht1574

If the app is free, why is then the website asking for a credit card?

if the app is free, why is then the website asking for a credit card?

Part of the security of the account. If available choose the None option.

I bought a $50.00 dollar Itune card and redeemed my card on Itunes and I went to the apple store to get some music and I was asked for my credit card info and was charged not only on my credit card but on the itunes card as well $ 8.65

can anyone please tell me how the **** am I suppose to take care an issue on line or my cell phone if no one at the apple store or what ever if all u do is keep getting a machine, my issue is that i bought $50.00 dollar itunes card and then i went to the apple store to redeem my card at witch time i had $50.00 on my account. so i go to itunes to download some music on itunes so i buy the album Blackstreet/ another level For $ 8.65 and was asked for my credit card infor and was charged the same amount of $ 8.65 toi my card.how can I go about getting that money back on my card?

Go here:
http://www.apple.com/support/itunes/contact/
and follow the instructions to report the issue to the iTunes Store.
Regards.

I downloaded eminems new album and two of the songs on the album wont play at all every time i try to play them itunes asks for me to autherize my computer when it already is autherized what do i do

I'm having trouble with eminems new album I downloaded it and two of the songs wont play at all every time i try to it asks me to athourize my computer again when it already is what do i do?

Delete and redownload them if doing so is free in your country.
(100771)

HT4539 I have 15.00 in my account but every time i try to purchase a song it wants my credit card information

I have 15.00 in my account but everytime I try to purchase a song it wants my credit card information

You may not have enough Money for the Purchase.
rey7 wrote:
I have money in my accout but everytime I try to purchase a song it says Insufficient remainiing store credit. What does this mean?
If necessary... Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact

HT1311 when I try to enter the security code for my credit card then I click the "done" icon in the top right corner of the phone my security code does not save

title says it all...

If all your creditcard details are correct, you should be able to login and make purchases.
Please note however, that the security code (CVC code) can be asked by apple on several occassions (f.e. when you're using a device for the first time) to confirm you're the credit card owner.
Hopefully my post helps you out. Please click the "This solved my question" or "This helped me" button if appropriate.
Cheers,
Wouter

Every time i try to login the program asks for my credit card info

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