Every time I try to open a pdf, new or old, the same old document opens instead - help!

any help would be much appreciated - I've never seen this happen before
It doesn't matter if I'm downloading a new pdf or trying to open an old one, the one that opens is always the same@

What release of Acrobat - use Help > About to tell us?
Does it happen if you use Open from the File menu?

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Firefox locks up every time I try to print to PDF.

Every time I try to print to PDF, Firefox locks up and has to be shut down. I have the latest versions of Firefox ver 35, all Windows 7 updates, Adobe Acrobat Professional 9.5, etc. I tried refreshing Firefox and it did not help. I tried making a new profile and staring with it, and that did not help. I am stumped. Can you help get this fixed?

It may be that you can change the current pdf reader, or try to reinstall it. In order to change the default reader for PDF files (to not open PDF files with Firefox's internal PDF reader), follow these steps:
#Click the menu button [[Image:New Fx Menu]] and click Options.
#In the Options (Preferences for Linux and Mac) window, select the ''Applications'' panel.
#In the ''Search'' field, type ''PDF''. You should find ''Portable Document Format (PDF)''.
#On the right hand side you should find an ''Action'' column. Use that to select your favorite PDF reader. In order to view PDF files in Firefox, choose ''Preview in Firefox''.
Another troubleshooting step would be to try resetting the printing options in Firefox. [[Fix printing problems in Firefox]]
Did this fix your problems? Please report back to us!
Thank you.

Receiving error message every time I try to create a pdf. "An unexpected error occurred. Unable to create .pdf"

I just downloaded the program to a new laptop. I "repaired, uninstalled, installed" and am still getting the error.

Adobe Acrobat Pro AcademicMS Word (MS Office 10) Acrobat > File > Create PDF from File
Embrace what today offers,Helen Catrece Nosal
"The grand essentials to happiness in this life are something to do, something to love, and something to hope for" ...Joseph Addison
From: TanviRastogi <[email protected]>
To: stephen nosal <[email protected]>
Sent: Saturday, April 25, 2015 12:01 PM
Subject: Receiving error message every time I try to create a pdf. "An unexpected error occurred. Unable to create .pdf"
Receiving error message every time I try to create a pdf. "An unexpected error occurred. Unable to create .pdf"
created by TanviRastogi in Creating, Editing & Exporting PDFs - View the full discussionHi Can you please tell Acrobat version you are using, i.e, Acrobat X or Acrobat XI or Acrobat Pro DC? Also how are you trying to create PDF like from within Acrobat > File > Create PDF from File or from some Browser or from Office? Which type of file are you trying to convert - PowerPoint or Word or Excel or html file ? ThanksTanvi If the reply above answers your question, please take a moment to mark this answer as correct by visiting: https://forums.adobe.com/message/7479679#7479679 and clicking ‘Correct’ below the answer Replies to this message go to everyone subscribed to this thread, not directly to the person who posted the message. To post a reply, either reply to this email or visit the message page: Please note that the Adobe Forums do not accept email attachments. If you want to embed an image in your message please visit the thread in the forum and click the camera icon: https://forums.adobe.com/message/7479679#7479679 To unsubscribe from this thread, please visit the message page at , click "Following" at the top right, & "Stop Following"
Start a new discussion in Creating, Editing & Exporting PDFs by email or at Adobe Community For more information about maintaining your forum email notifications please go to https://forums.adobe.com/thread/1516624.

I have just purchased exportPDF and every time I try and export a PDF it keeps asking me to pay again!!!!

I have just purchased ExportDPF and every time I try and export a PDF it keeps asking me to pay again!!!!

Hi markw14322597,
I've just checked your account: Your subscription order is still pending, which is why you're unable to log in and use your subscription just yet.
It can take 24-48 hours for an order to process, but once it does you'll be able to log in and convert files.
Best,
Sara

Every time i try to connect to firefox a message says the connection is untrusted, when i click get me out of here it goes to another firefox page and the it opens ok firefox opens as http first and then the second time it opens as https

help every time i try to connect to firefox a message says the connection is untrusted, when i click get me out of here it goes to another firefox page and the it opens ok firefox opens as http first and then the second time it opens as https

hello adzuki45, you already appear to run the latest version of firefox, so this shouldn't be a cause for concern, maybe your desktop shortcut is just misnamed).
when there's a problem with installing flash, please see if it works with the full installer that is available at http://helpx.adobe.com/flash-player/kb/installation-problems-flash-player-windows.html#main-pars_header

I installed the latest Acrobat Reader (11) and every time I try to do a Save As, it crashes the entire Adobe program closing all files. I tried uninstalling and re-installing and it still crashes.

I installed the latest Acrobat Reader (11) and every time I try to do a Save As, it crashes the entire Adobe program closing all files. I tried uninstalling and re-installing and it still crashes.

Hi Bryan ,
It happens when you save it as an Adobe PDF or a normal PDF?
Happens with all the files or any specific one?
What exact version of Acrobat are you using?
Try updating it to the latest one if it is an older one.
You may also want to uninstall and re install it to check.
Let us know how it goes.
Regards
Sukrit Dhingra

I am unable to update any add-ons at all. Every time I try and install an add-on or even the new "show hidden add-ons" add-on, I get a server error. How do I fix this?

I am unable to update any add-ons at all. Every time I try and install an add-on or even the new "show hidden add-ons" add-on, I get a server error. How do I fix this?

You may have triggered some intermittent database issues but it should be running smooth by now. Let us know if you still see server errors.
Also, if your addons appear to go missing after updating there is a workaround http://blog.mozilla.com/addons/2011/09/28/issue-discovered-with-firefox-add-on-upgrades/ And there is a 7.0.1 fix on its way.

Every time I click on a link to download an app the itunes store starts opening and then crashes? I am using google chrome.

Every time I click on a link to download an app the itunes store starts opening and then crashes?
Iam using google chrome.

I believe this is a duplicate of an existing question, which has answers: https://support.mozilla.com/en-US/questions/749313
Thanks,
Dave

Every time I try to use Photo Mail in PSE 11 the program shows error and close

How to use Photo Mail in PSE 11 as it close every time I try to access

Problem have been solvedThanks for your crystal clear instructionsI do appreciate your help and care so muchGod bless you all
Date: Wed, 3 Apr 2013 09:58:39 -0700
From: [email protected]
To: [email protected]
Subject: every time I try to use Photo Mail in PSE 11 the program shows error and close
    Re: every time I try to use Photo Mail in PSE 11 the program shows error and close
    created by Andromeda14 in Photoshop Elements - View the full discussion
Please follow steps as mentioned on blog: http://tinyurl.com/cy9beny ~Andromeda
     Please note that the Adobe Forums do not accept email attachments. If you want to embed a screen image in your message please visit the thread in the forum to embed the image at http://forums.adobe.com/message/5203304#5203304
     Replies to this message go to everyone subscribed to this thread, not directly to the person who posted the message. To post a reply, either reply to this email or visit the message page: http://forums.adobe.com/message/5203304#5203304
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     Start a new discussion in Photoshop Elements by email or at Adobe Community
For more information about maintaining your forum email notifications please go to http://forums.adobe.com/message/2936746#2936746.

I updated my itunes and now every time i try to play a song 'internal error' shows up and itunes quits. Please help me....

I updated my itunes and now every time i try to play a song 'internal error' shows up and itunes quits. Please help me....

Hi Dance4Life85!
I have a couple of troubleshooting suggestions for you regarding this issue. First, I would suggest that you reinstall iTunes, according to the instructions in this article:
OS X Mountain Lion: Reinstall apps that came with your Mac
http://support.apple.com/kb/PH11201
To reinstall iTunes, download it from the Apple Downloads website.
Apple Downloads website
Note that all you will need to do is download iTunes and install it again, it will install over the version that is on your computer right now without issue. If your issue persists, you may want to see this article about troubleshooting third-party plugins for iTunes:
iTunes: Troubleshooting issues with third-party iTunes plug-ins
http://support.apple.com/kb/TS3430
Lastly, if neither of these resolve the issue, then you may need to recreate your iTunes library. More information on this can be found here:
iTunes: How to re-create your iTunes library and playlists
http://support.apple.com/kb/HT1451
Thanks for being a part of the Apple Support Communities!
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Braden

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Do a clean (re)install and delete the Firefox program folder (C:\Program Files\Mozilla Firefox\).
Download a fresh Firefox copy and save the file to the desktop.
*Firefox 9.0.x: http://www.mozilla.org/en-US/firefox/all.html
Uninstall your current Firefox version, if possible.
*Do NOT remove personal data when you uninstall the current version or you lose your bookmarks and other data in the profile folder.
Remove the Firefox program folder before installing that newly downloaded copy of the Firefox installer.
*It is important to delete the Firefox program folder to remove all the files and make sure that there are no problems with files that were leftover after uninstalling.
*http://kb.mozillazine.org/Uninstalling_Firefox
Your bookmarks and other profile data are stored elsewhere in the Firefox Profile Folder and won't be affected by a reinstall, but make sure that you do not select to remove personal data if you uninstall Firefox.
*http://kb.mozillazine.org/Profile_folder_-_Firefox
*http://kb.mozillazine.org/Profile_backup
*http://kb.mozillazine.org/Standard_diagnostic_-_Firefox#Clean_reinstall

HT201363 Every time I try to reset my security questions they send the email to an email account that is closed. How do I change that? I have other email addresses associated with my account and they always send it to the one that is closed...

Every time I try to reset my security questiogns they send the email to an email account that has been closed for a couple of years.
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I have had an itunes account for so long that I don't ever giving any answers for security questions. Help please.

See Kappy's great User Tips.
See my User Tip for some help: Some Solutions for Resetting Forgotten Security Questions: Apple Support Communities https://discussions.apple.com/docs/DOC-4551
Send Apple an email request for help at: Apple - Support - iTunes Store - Contact Us http://www.apple.com/emea/support/itunes/contact.html
Call Apple Support in your country: Customer Service: Contacting Apple for support and service http://support.apple.com/kb/HE57
 Cheers, Tom

Hi, every time i try downloading ios5 it reaches 100% and then the connection times out and nothing happens after that; though the internet connection is fine as i can access other sites etc. what could be the problem?i tried using 2 different modems.

Hi, every time i try downloading ios5 it reaches 100% and then the connection times out and nothing happens after that; though the internet connection is fine as i can access other sites etc. what could be the problem?i tried using 2 different modems. Where can i download the ios5 from as my itunes is on my desktop which uses windows xp. Please help

Download iOS 5.1
iOS 5.1 (build 9B176) is compatible with iPad 1, iPad 2, iPhone 3GS, iPhone 4, iPhone 4S, iPod touch 3rd & 4th gen, and iPad 3. Additional builds are available for Apple TV 2 and Apple TV 3. The below download links are all direct downloads of iOS 5.1 from Apple.
iPad 1
iPad 2 Wi-Fi
iPad 2 GSM (AT&T)
iPad 2 CDMA (Verizon)
iPad 2,4
iPhone 3GS
iPhone 4 GSM (AT&T)
iPhone 4 CDMA (Verizon)
iPhone 4S
iPod touch 3G
iPod touch 4G
iPad 3 Wi-Fi
iPad 3 GSM
iPad 3 CDMA
Apple TV 2 (9B179b1)
Apple TV 3 (9B179b1)
Source: http://osxdaily.com/2012/03/07/ios-5-1-download/

Why is it every time I try to buy itunes I am diverted to the Chinese store and cannot pay for my items? Can anyone help?

Why is it every time I try to buy itunes I am diverted to the Chinese store and cannot pay for my items? Can anyone help? I have tries to select the English store but it will not allow me to proceed. I think it has been hacked in the past as there is a list of Chinese Apps which it seems to be awaiting payment for, going back to 2011.

Free Disk Space & Memory are 2 differen't things.
At the Apple Icon at top left>About this Mac, click on the text below Mac OS X where it says Version 10.4.x and report the Build# please.
Then click on More Info>Hardware and report this upto but not including the Serial#...
Hardware Overview:
Model Name:    iMac
Model Identifier:    iMac7,1
Processor Name:    Intel Core 2 Duo
Processor Speed:    2.4 GHz
Number Of Processors:    1
Total Number Of Cores:    2
L2 Cache:    4 MB
Memory:    4 GB
Bus Speed:    800 MHz
Boot ROM Version:    IM71.007A.B03
SMC Version (system):    1.21f4
Then we cn tell you huw to add more RAM & which is the correct RAM Memory.

I created an album and have been showing it presentation style, ken burns effects etc. Now every time I try to re-run it it starts from the end, last picture first! Can't seem to be able to reverse it. Any clue anyone?

I created an album and have been showing it presentation style, ken burns effects etc. Now every time I try to re-run it it starts from the end, last picture first! Can't seem to be able to reverse it. Any clue anyone?

First try the following:
1 - delete the iPhoto preference file, com.apple.iPhoto.plist, that resides in your
User/Home/Library/ Preferences folder.
2 - delete iPhoto's cache file, Cache.db, that is located in your
User/Home/Library/Caches/com.apple.iPhoto folder (Snow Leopard and Earlier).
or with Lion, Mt. Lion or Mavericks delete the contents the User/Library/Containers/com.apple.iPhoto/
Data/Library/Caches/com.apple.iPhoto folder.
3 - reboot, launch iPhoto, reset iPhoto's preferences and try again.
NOTE: In Lion and Mountain Lion the Home/Library folder is now invisible. To make it permanently visible enter the following in the Terminal application window: chflags nohidden ~/Library and press the Return key - 10.7: Un-hide the User Library folder.
If you're running Mavericks, 10.9, go to your Home folder and use the View ➙ Show View Options menu to bring the this window:
where you can check the Show Library Folder checkbox.
Next, if necessary, continue with the two fixes below in order as needed:
Fix #1
1 - launch iPhoto with the Command+Option keys held down and rebuild the library.
2 - run Option #4 to rebuild the database.
Fix #2
Using iPhoto Library Manager to Rebuild Your iPhoto Library
1 - download iPhoto Library Manager and launch.
2 - click on the Add Library button and select the library you want to add in the selection window..
3 - Now that the library is listed in the left hand pane of iPLM, click on your library and go to the Library ➙ Rebuild Library menu option.
4 - In the next window name the new library and select the location you want it to be placed.
5 - Click on the Create button.
Note: This creates a new library based on the LIbraryData.xml file in the library and will recover Events, Albums, keywords, titles and comments but not books, calendars or slideshows. The original library will be left untouched for further attempts at fixing the problem or in case the rebuilt library is not satisfactory.
OT

I cannot get emails through hot mail, every time I try it keeps coming up cannot connect to the server.

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The Hotmail server is down; try again later.

Every time I try to open a pdf, new or old, the same old document opens instead - help!

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