Every time I try to open Pages 09 it crashes ... sam with Numbers I am runing macbook pro and 10.6.8
Every time I try to open Pages 09 or Numbers 09 it crashes ... I reinstalt iWork 09 and
it still does the same thing. I have a MacBook Pro and run system 10.6.8.
HELP !!!!!!!!!!!
No I have not tried those things. I don't even know what that means I suppose I have the newest version of aperature; I just bought it 4 days ago.
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Bought Premier Elements 13 yesterday. EVERY time I try to open a set of clips with Editor, I am told I have to sign into my Adobe first. I do this and wait for several minutes for the password dialogue box to open, enter my password. then wait and wait until my pw is recognized. Accept agreement. Agreement screen disappears and I'm back where I started. Try to open video clips with editor again and get the same demand to log in. Please advise asap. thx
Oldcameraman
Please do not duplicate a thread. The threads are answered as soon as possible. We are not Adobe. Just user to user.
I have answered your most recent of the duplicates
Premier Elements 13 Organizer Works. Editor doesn't. Log in doesn't work
It is uncertain just how far we can go to help you since you do not appear to have Premiere Elements any
longer.Seems you demanded a refund from Adobe Chat, got it, and now are left with a non purchased program which I
am not sure can be used.
Duplicates tend to confuse the person asking the question as well as those attempting to reply. As I suggested in the
above mentioned thread, try to sort out your situation with Adobe via its Adobe Chat.
ATR -
I just downloaded the trial of Photoshop. Every time I try to open it, it comes up with an error message and closes less than 5 seconds into being opened. Does anyone know how I can fix this? I tried rebooting my computer and reinstalling photoshop. Thank you!
i7 is quite fast. that's what i am on too. You may need to
It would be necessary that you have to use "Adobe Creative Suite Cleaner Tool". (see Use the CC Cleaner Tool to solve installation problems | CC, CS3-CS6 )
The order varies depending on your individual needs:
1. Maybe you have to activate/deactivate, so please have a look there:
http://helpx.adobe.com/x-productkb/policy-pricing/activation-deactivation-products.html
2. Sometimes, we know in the meantime, the "opm.db file" is the culprit. In this case you should delete it.
3. Did you already try "uninstalling and re-installing"? Be careful with (de)installing aso. by (de)installing by your own resources. As much as I regret it and as strange as it may seem I fear it's a challenge for Adobe's Creative Cloud Cleaner Tool. Sometimes - for whatever reasons - CC doesn't "want" to work. In this case you should CC completely delete and reinstall by help of Adobe Creative Cloud Cleaner Tool. (A try to uninstall by own resources is not enough!)
I quote: Adobe Creative Suite Cleaner Tool helps resolve installation problems for Adobe Creative Cloud and Adobe Creative Suite (CS3-CS6) applications. The tool removes installation records for prerelease installations of Creative Cloud or Creative Suite applications. It does not affect existing installations of previous versions of Creative Cloud or Creative Suite applications.
Please use: http://helpx.adobe.com/creative-suite/kb/cs5-cleaner-tool-installation-problems.html and follow the prescribed sequence of operations
4. If necessary and for further questions click through http://helpx.adobe.com/contact.html or http://helpx.adobe.com/de/contact.html or
Det finns också ett svenskt språkiga chatt. http://helpx.adobe.com/se/contact.html and if "open" please use chat, I had the best experiences. I quote from Adobe's employee Preran: The chat button is activated as soon as there is an agent available to help. -
I downloaded the new firefox 3.6.8 and since then it wont open Every time I try to open I get a window with a yellow background with <window id="main-window" in red text
Try starting the profile manager ( [[Managing profiles]] ), making a new profile, [http://kb.mozillazine.org/Transferring_data_to_a_new_profile_-_Firefox migrating] the settings.
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I did a trial using one email, then purchased a subscription using a different email. Every time I try to open a downloaded app it tells me that my trial has expired and only offers me the option to purchase it. Any ideas how I can access the subscription I just paid for?
Sign out from Creative Cloud desktop application and Sign in with email ID using which you had purchased subscription .
https://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html
Then launch CC apps and try to activate.
Still face issue , let me know -
Every time i try to open pages, it give to me the error -10810, whats happening?
After update to the new version of iWork, running on Mavericks, Pages worked sometimes, but today I tried to open it, and receive this message: "The "Pages" application can not be opened. -10810". Can anyone help me please, I don't know what to do and I need Pages.
ThanksYes, i'm sure. I restarted my Mac and it back to works, but so much slower than before this error. I'll look if it happen again to call Apple.
Thanks -
please help
Basic troubleshooting from the User's Guide is reset, restart, restore (first from backup then as new). Try each of these in order until the issue is resolved.
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InDesign crashes every time I try to open it
Help please!!!!
Every time I try to open Indesign it crashes and I have done the updates and it is still crashing before I can even open a file or do anything!!! Please help!Version of InDesign? Operating System?
Did you migrate this from another computer? -
Ever since one of my kids tried to watch football on a website called crichd tv I keep getting pop us come up like Mackeeper and every time i try to open a web page it comes up with Smartsearch rather than google which is my preferred search engine in preferences. I have blocked extensions and changed homepage to google but this Smartsearch keeps overriding. Also a thing called MacKeeper keeps popping up I have followed the instructions to uninstall but the file it says to move to trash from the Applications folder but it simply isn't there or anywhere else. The file to uninstall Smartsearch is also not where they say it is in Library>frameworks>
Very frustrating from going from a perfectly working system to a now very frustrating and annoying pop ups coming uo after every time i open a new web page.
Any help or assistance in this matter would be very much appreciated.
RussYou (or your kids) inadvertently installed adware. You do not need to download or install anything to fix it.
Any tips on how to stop it from happening?
Yes. To learn how to avoid it in the future read How to install adware.
If you require them, Apple's removal instructions are linked in the Recovery Procedure near the end of that document. Read and follow them carefully. Pay particular attention to the easily overlooked passages directing you to restart your Mac when required. -
My Pages is frozen
Every time I try to open....it opens up the last two docs I was working on and I can not access any thing else
I have re booted
I have tried forcing quitThank you sooooo much. Holding down the shift key fixed the problem
Much appreciated -
I reloading LR onto a new lap top. I have the orginal LR 1 disk with correct Serial #. I have downloaded it, every time I try to open the program I get the "Do you want to buy or I have a Serial Number Page". I fill out the page include the serial # accept terms and enter. All fine and good seems normal. When I try to open LR I get the damn "Do you want to buy" page. I do I get past this BS?
What version of LR are you trying to activate? A serial number for LR 1 will not activate LR versions 2 - 5, but it will enable you to purchase LR 5 at the upgrade price and activate it.
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Every time I try to open a new web page a window pops up saying the certificate for the page is invalid?? It won't let me on my emails or Facebook
This could be a complicated problem to solve, as there are several possible causes for it.
Back up all data, then take each of the following steps that you haven't already taken. Stop when the problem is resolved.
Step 1
From the menu bar, select
▹ System Preferences... ▹ Date & Time
Select the Time Zone tab in the preference pane that opens and check that the time zone matches your location. Then select the Date & Time tab. Check that the data and time shown (including the year) are correct, and correct them if not.
Check the box marked
Set date and time automatically
if it's not already checked, and select one of the Apple time servers from the menu next to it.
Step 2
Start up in safe mode and log in to the account with the problem.
Note: If FileVault is enabled in OS X 10.9 or earlier, or if a firmware password is set, or if the startup volume is a software RAID, you can’t do this. Ask for further instructions.
Safe mode is much slower to start up and run than normal, with limited graphics performance, and some things won’t work at all, including sound output and Wi-Fi on certain models. The next normal startup may also be somewhat slow.
The login screen appears even if you usually login automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
If the problem is not reproducible in safe mode, then it's caused by third-party "anti-virus" or "security" software. If you know what that software is, remove it as directed by the developer after backing up all data. If you don't know what it is, ask for instructions.
Step 3
Triple-click anywhere in the line below on this page to select it:
/System/Library/Keychains/SystemCACertificates.keychain
Right-click or control-click the highlighted line and select
Services ▹ Show Info
from the contextual menu.* An Info dialog should open. The dialog should show "You can only read" in the Sharing & Permissions section.
Repeat with this line:
/System/Library/Keychains/SystemRootCertificates.keychain
If instead of the Info dialog, you get a message that either file can't be found, reinstall OS X.
*If you don't see the contextual menu item, copy the selected text to the Clipboard by pressing the key combination command-C. Open a TextEdit window and paste into it by pressing command-V. Select the line you just pasted and continue as above.
Step 4
Launch the Keychain Access application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad and start typing the name.
In the upper left corner of the window, you should see a list headed Keychains. If not, click the button in the lower left corner that looks like a triangle inside a square.
In the Keychains list, there should be items named System and System Roots. If not, select
File ▹ Add Keychain
from the menu bar and add the following items:
/Library/Keychains/System.keychain
/System/Library/Keychains/SystemRootCertificates.keychain
Open the View menu in the menu bar. If one of the items in the menu is
Show Expired Certificates
select it. Otherwise it will show
Hide Expired Certificates
which is what you want.
From the Category list in the lower left corner of the window, select Certificates. Look carefully at the list of certificates in the right side of the window. If any of them has a blue-and-white plus sign or a red "X" in the icon, double-click it. An inspection window will open. Click the disclosure triangle labeled Trust to disclose the trust settings for the certificate. From the menu labeled
Secure Sockets Layer (SSL)
select
no value specified
Close the inspection window. You'll be prompted for your administrator password to update the settings.
Now open the same inspection window again, and select
When using this certificate: Use System Defaults
Save the change in the same way as before.
Revert all the certificates with non-default trust settings. Never again change any of those settings.
Step 5
Select My Certificates from the Category list. From the list of certificates shown, delete any that are marked with a red X as expired or invalid.
Export all remaining certificates, delete them from the keychain, and reimport. For instructions, select
Help ▹ Keychain Access Help
from the menu bar and search for the term "export" in the help window. Export each certificate as an individual file; don't combine them into one big file.
Step 6
From the menu bar, select
Keychain Access ▹ Preferences... ▹ Certificates
There are three menus in the window. Change the selection in the top two to Best attempt, and in the bottom one to CRL.
Step 7
Triple-click anywhere in the line of text below on this page to select it:
/var/db/crls
Copy the selected text to the Clipboard by pressing the key combination command-C. In the Finder, select
Go ▹ Go to Folder...
from the menu bar and paste into the box that opens by pressing command-V. You won't see what you pasted because a line break is included. Press return.
A folder named "crls" should open. Move all the files in that folder to the Trash. You’ll be prompted for your administrator login password.
Restart the computer, empty the Trash, and test.
Step 8
Triple-click anywhere in the line below on this page to select it:
open -e /etc/hosts
Copy the selected text to the Clipboard by pressing the key combination command-C.
Launch the built-in Terminal application in the same way you launched Keychain Access.
Paste into the Terminal window by pressing command-V. I've tested these instructions only with the Safari web browser. If you use another browser, you may have to press the return key after pasting. A TextEdit window should open. At the top of the window, you should see this:
# Host Database
# localhost is used to configure the loopback interface
# when the system is booting. Do not change this entry.
127.0.0.1 localhost
255.255.255.255 broadcasthost
::1 localhost
fe80::1%lo0 localhost
If that's not what you see, post the contents of the window. -
For some weird reason now, every time I try to open a LinkedIn page in Safari it seems to get re-routed to a UPS page. Did I inadvertently trigger a script of some kind and, if so, how do I un-do it? This happens, no matter what the LinkedIn page is.
Hi ...
From your Safari menu bar click Safari > Empty Cacche. Quit then relaunch Safari to test.
If that didn't help, go to ~/Library/Caches/com.apple.Safar/Cache.db
Move the Cache.db file from the com.apple.Safari folder to the Trash.
Quit then relaunch Safari to test.
Doubtful just visiting a page in within the LinkedIn site triggers a script of any kind. -
I installed the latest itunes update, 11.4.0.18. Now itunes crashes every time I try to open it.
I installed the latest itunes update, 11.4.0.18. Now itunes crashes every time I try to open it.
For general advice see Troubleshooting issues with iTunes for Windows updates.
The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down page in case one of them applies.
Your library should be unaffected by these steps but there is backup and recovery advice elsewhere in the user tip.
If you've already tried a complete uninstall and reinstall try opening iTunes in safe mode (hold down CTRL+SHIFT as you start iTunes) then going to Edit > Preferences > Store and turning off Show iTunes in the Cloud purchases. You may find iTunes will now start normally.
You could also try working through
TS1717: iTunes for Windows Vista, Windows 7, or Windows 8: Fix unexpected quits or launch issues
tt2 -
I got a new Macbook pro in March and transferred all of my old files into the new macbook from my old one. But ever since then, my iPhoto just does not open up. It says 'error' every time I try to open it, but I am still able to attach the iPhotos saved to emails. Help! How do I get my iPhoto back?
Thanks, Sig.
The old computer is a 2.6 Ghz Intel Core 2 Duo
The new one is a 2.3 GHz intel core i7
In going over this, thanks to "tallking it out" with you, I did discover the Text Edit problem. Because I've still been unable to get the new computer text size (fonts or whatever) to match the old computer, I did not notice that the curser is now different--the line midway down the curser has to be placed on the line I am working upon, otherwise the edits go elsewhere on the page. Now, with a bit of difficulty, I am able to get Text Edit to work correctly.
If you have any ideas as to why my menu bar and Text Edit type are still so slow, I'd love to have them.
(I went through the process you suggested earlier, re my Trackpad preferences, and found no improvement.)
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