Every time i try to play movie, i get not authorized to play MY movies on MY itunes, help.

need to authorize my movies to play on my itunes on my computer and that doesn't work.  says i'm already authorized, I know that.  APPLE, DON'T YOU CARE ABOUT THE PRODUCT YOU PUT OUT THERE.  I BUY YOUR PRODUCTS SO I CAN BE TOTALLY FRUSTRATED!!!!!!!!!!

Something like this happened to me, where something went wrong on Apple's end and a movie I rented wouldn't play. I contacted Apple over the phone and they gave me back my money and fixed the problem for future use.

Similar Messages

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    Let's try the following user tip with that one:
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    Try the following user tip:
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    Something like this happened to me, where something went wrong on Apple's end and a movie I rented wouldn't play. I contacted Apple over the phone and they gave me back my money and fixed the problem for future use.

  • My mid 2010 macbook pro keeps freezing/crashing every time I try and play a game. Any help?

    Every time I try and play either WoW or The Sims, my mac goes to black screen, or black screen and repeating last second of noise it was playing. I haven't upgraded to Lion and am still using Snow Leopard(??). I am by no means the most tech savvy girl in the world, but would appreciate any help, as this is driving me insane!! Thanks!!!

    I don't know if it would help, but this is all the whoo haa from the last panic report thing. (about 5ish minutes ago)
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    Interval Since Last Panic Report:  170794 sec
    Panics Since Last Report:          12
    Anonymous UUID:                    183CC60C-368A-4CB3-969E-742E66A22BD0
    Tue Jul 31 00:02:15 2012
    panic(cpu 3 caller 0xffffff7f859a4c85): NVRM[0/1:0:0]: Read Error 0x00000100: CFG 0xffffffff 0xffffffff 0xffffffff, BAR0 0xd2000000 0xffffff80a44d7000 0x0a5480a2, D0, P3/4
    Backtrace (CPU 3), Frame : Return Address
    0xffffff8080913260 : 0xffffff800521d5f6
    0xffffff80809132d0 : 0xffffff7f859a4c85
    0xffffff8080913360 : 0xffffff7f85a9e5b7
    0xffffff80809133c0 : 0xffffff7f85a9e62b
    0xffffff8080913430 : 0xffffff7f85db3883
    0xffffff8080913570 : 0xffffff7f85ac475d
    0xffffff80809135a0 : 0xffffff7f859ae9e6
    0xffffff8080913650 : 0xffffff7f859aa0b8
    0xffffff8080913840 : 0xffffff7f859ab2e4
    0xffffff8080913910 : 0xffffff7f86a0ec65
    0xffffff8080913b50 : 0xffffff7f86a05842
    0xffffff8080913ba0 : 0xffffff8005664929
    0xffffff8080913bc0 : 0xffffff8005665ed0
    0xffffff8080913c20 : 0xffffff80056638ef
    0xffffff8080913d70 : 0xffffff80052981a1
    0xffffff8080913e80 : 0xffffff8005220abd
    0xffffff8080913eb0 : 0xffffff8005210448
    0xffffff8080913f00 : 0xffffff80052195fb
    0xffffff8080913f70 : 0xffffff80052a5ad6
    0xffffff8080913fb0 : 0xffffff80052ced13
          Kernel Extensions in backtrace:
             com.apple.NVDAResman(8.0)[6A699209-FB98-316B-A3C0-DCA82AA8C86B]@0xffffff7f8593d 000->0xffffff7f85c3ffff
                dependency: com.apple.iokit.IOPCIFamily(2.7)[8C9E06A4-13D0-33F5-A377-9E36F0ECC229]@0xffffff 7f858b2000
                dependency: com.apple.iokit.IONDRVSupport(2.3.4)[E37F420A-B5CD-38ED-9441-5247583B6ACE]@0xff ffff7f85929000
                dependency: com.apple.iokit.IOGraphicsFamily(2.3.4)[5D671681-D21B-3CCA-9810-B15E648C1B27]@0 xffffff7f858e6000
             com.apple.nvidia.nv50hal(8.0)[9CD95A4A-FD94-349E-A4B6-FC3B74E197F5]@0xffffff7f8 5c4d000->0xffffff7f85f6ffff
                dependency: com.apple.NVDAResman(8.0.0)[6A699209-FB98-316B-A3C0-DCA82AA8C86B]@0xffffff7f859 3d000
                dependency: com.apple.iokit.IOPCIFamily(2.7)[8C9E06A4-13D0-33F5-A377-9E36F0ECC229]@0xffffff 7f858b2000
             com.apple.GeForce(8.0)[91C40470-82BA-329A-A9D7-4C70F28275FD]@0xffffff7f869b7000 ->0xffffff7f86a79fff
                dependency: com.apple.NVDAResman(8.0.0)[6A699209-FB98-316B-A3C0-DCA82AA8C86B]@0xffffff7f859 3d000
                dependency: com.apple.iokit.IONDRVSupport(2.3.4)[E37F420A-B5CD-38ED-9441-5247583B6ACE]@0xff ffff7f85929000
                dependency: com.apple.iokit.IOPCIFamily(2.7)[8C9E06A4-13D0-33F5-A377-9E36F0ECC229]@0xffffff 7f858b2000
                dependency: com.apple.iokit.IOGraphicsFamily(2.3.4)[5D671681-D21B-3CCA-9810-B15E648C1B27]@0 xffffff7f858e6000
    BSD process name corresponding to current thread: WindowServer
    Mac OS version:
    12A269
    Kernel version:
    Darwin Kernel Version 12.0.0: Sun Jun 24 23:00:16 PDT 2012; root:xnu-2050.7.9~1/RELEASE_X86_64
    Kernel UUID: 8D5F8EF3-9D12-384B-8070-EF2A49C45D24
    Kernel slide:     0x0000000005000000
    Kernel text base: 0xffffff8005200000
    System model name: MacBookPro6,2 (Mac-F22586C8)
    System uptime in nanoseconds: 72896041557
    last loaded kext at 62945728148: com.sophos.kext.sav          8.0.4 (addr 0xffffff7f87578000, size 24576)
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    com.apple.filesystems.autofs          3.0
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    com.apple.Dont_Steal_Mac_OS_X          7.0.0
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    com.apple.driver.AppleUpstreamUserClient          3.5.10
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    com.apple.driver.AppleUSBHub          5.1.6
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    com.apple.driver.AppleAHCIPort          2.4.0
    com.apple.iokit.AppleBCM5701Ethernet          3.2.5b3
    com.apple.driver.AppleUSBEHCI          5.1.5
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    com.apple.driver.AppleEFINVRAM          1.6.1
    com.apple.driver.AppleACPIButtons          1.6
    com.apple.driver.AppleRTC          1.5
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    com.apple.driver.AppleIntelCPUPowerManagementClient          196.0.0
    com.apple.nke.applicationfirewall          4.0.39
    com.apple.security.quarantine          2
    com.apple.driver.AppleIntelCPUPowerManagement          196.0.0
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    com.apple.iokit.IOAudioFamily          1.8.9fc9
    com.apple.kext.OSvKernDSPLib          1.6
    com.apple.iokit.IOSurface          86.0.2
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    com.apple.driver.AppleSMBusPCI          1.0.10d0
    com.apple.nvidia.nv50hal          8.0.0
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    com.apple.driver.AppleGraphicsControl          3.2.6
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    com.apple.iokit.IONDRVSupport          2.3.4
    com.apple.iokit.IOFireWireIP          2.2.5
    com.apple.iokit.AppleBluetoothHCIControllerUSBTransport          4.0.9f8
    com.apple.driver.AppleHDAController          2.3.0f2
    com.apple.iokit.IOGraphicsFamily          2.3.4
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    com.apple.driver.IOPlatformPluginLegacy          1.0.0
    com.apple.driver.IOPlatformPluginFamily          5.2.0d16
    com.apple.driver.AppleSMC          3.1.3d11
    com.apple.iokit.IOSCSIBlockCommandsDevice          3.5.1
    com.apple.iokit.IOUSBMassStorageClass          3.5.0
    com.apple.driver.AppleUSBMultitouch          235.7
    com.apple.iokit.IOUSBHIDDriver          5.0.0
    com.apple.iokit.IOSCSIMultimediaCommandsDevice          3.5.1
    com.apple.iokit.IOBDStorageFamily          1.7
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    com.apple.driver.AppleUSBMergeNub          5.1.5
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    com.apple.iokit.IO80211Family          500.15
    com.apple.iokit.IOUSBUserClient          5.0.0
    com.apple.iokit.IOFireWireFamily          4.5.5
    com.apple.iokit.IOAHCIFamily          2.2.0
    com.apple.iokit.IOEthernetAVBController          1.0.2b1
    com.apple.iokit.IONetworkingFamily          3.0
    com.apple.iokit.IOUSBFamily          5.1.6
    com.apple.driver.AppleEFIRuntime          1.6.1
    com.apple.iokit.IOHIDFamily          1.8.0
    com.apple.iokit.IOSMBusFamily          1.1
    com.apple.security.sandbox          220
    com.apple.kext.AppleMatch          1.0.0d1
    com.apple.security.TMSafetyNet          7
    com.apple.driver.DiskImages          344
    com.apple.iokit.IOStorageFamily          1.8
    com.apple.driver.AppleKeyStore          28.18
    com.apple.driver.AppleACPIPlatform          1.6
    com.apple.iokit.IOPCIFamily          2.7
    com.apple.iokit.IOACPIFamily          1.4
    com.apple.kec.corecrypto          1.0
    Model: MacBookPro6,2, BootROM MBP61.0057.B0F, 2 processors, Intel Core i5, 2.4 GHz, 4 GB, SMC 1.58f16
    Graphics: Intel HD Graphics, Intel HD Graphics, Built-In, 288 MB
    Graphics: NVIDIA GeForce GT 330M, NVIDIA GeForce GT 330M, PCIe, 256 MB
    Memory Module: BANK 0/DIMM0, 2 GB, DDR3, 1067 MHz, 0x80AD, 0x484D54313235533642465238432D47372020
    Memory Module: BANK 1/DIMM0, 2 GB, DDR3, 1067 MHz, 0x80AD, 0x484D54313235533642465238432D47372020
    AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x93), Broadcom BCM43xx 1.0 (5.106.98.81.20)
    Bluetooth: Version 4.0.9f8 10405, 2 service, 11 devices, 1 incoming serial ports
    Network Service: AirPort, AirPort, en1
    Serial ATA Device: TOSHIBA MK5055GSXF, 500.11 GB
    Serial ATA Device: MATSHITADVD-R   UJ-898, 37.9 MB
    USB Device: hub_device, 0x0424  (SMSC), 0x2514, 0xfa100000 / 2
    USB Device: BRCM2070 Hub, 0x0a5c  (Broadcom Corp.), 0x4500, 0xfa110000 / 5
    USB Device: Bluetooth USB Host Controller, apple_vendor_id, 0x8218, 0xfa113000 / 7
    USB Device: Internal Memory Card Reader, apple_vendor_id, 0x8403, 0xfa130000 / 4
    USB Device: Apple Internal Keyboard / Trackpad, apple_vendor_id, 0x0236, 0xfa120000 / 3
    USB Device: hub_device, 0x0424  (SMSC), 0x2514, 0xfd100000 / 2
    USB Device: Built-in iSight, apple_vendor_id, 0x8507, 0xfd110000 / 4
    USB Device: IR Receiver, apple_vendor_id, 0x8242, 0xfd120000 / 3

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    Crashes Since Last Report:           23
    Per-App Crashes Since Last Report:   23
    Anonymous UUID:                      6F40DBC0-08A7-4A21-A80E-185F669D1C93
    Crashed Thread:  Unknown
    Exception Type:  EXC_BAD_ACCESS (SIGSEGV)
    Exception Codes: KERN_INVALID_ADDRESS at 0x00007fff5fc01028
    Backtrace not available
    Unknown thread crashed with X86 Thread State (64-bit):
      rax: 0x0000000000000055  rbx: 0x0000000000000000  rcx: 0x0000000000000000  rdx: 0x0000000000000000
      rdi: 0x0000000000000000  rsi: 0x0000000000000000  rbp: 0x0000000000000000  rsp: 0x0000000000000000
       r8: 0x0000000000000000   r9: 0x0000000000000000  r10: 0x0000000000000000  r11: 0x0000000000000000
      r12: 0x0000000000000000  r13: 0x0000000000000000  r14: 0x0000000000000000  r15: 0x0000000000000000
      rip: 0x00007fff5fc01028  rfl: 0x0000000000010203  cr2: 0x00007fff5fc01028
    Logical CPU: 2
    Binary images description not available
    External Modification Summary:
      Calls made by other processes targeting this process:
        task_for_pid: 1
        thread_create: 0
        thread_set_state: 0
      Calls made by this process:
        task_for_pid: 0
        thread_create: 0
        thread_set_state: 0
      Calls made by all processes on this machine:
        task_for_pid: 1095
        thread_create: 0
        thread_set_state: 0
    Model: MacBookPro8,1, BootROM MBP81.0047.B27, 2 processors, Intel Core i5, 2.3 GHz, 4 GB, SMC 1.68f99
    Graphics: Intel HD Graphics 3000, Intel HD Graphics 3000, Built-In, 384 MB
    Memory Module: BANK 0/DIMM0, 2 GB, DDR3, 1333 MHz, 0x80AD, 0x484D54333235533642465238432D48392020
    Memory Module: BANK 1/DIMM0, 2 GB, DDR3, 1333 MHz, 0x80AD, 0x484D54333235533642465238432D48392020
    AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0xD6), Broadcom BCM43xx 1.0 (5.106.198.19.22)
    Bluetooth: Version 4.0.8f17, 2 service, 18 devices, 1 incoming serial ports
    Network Service: Wi-Fi, AirPort, en1
    Network Service: BlackBerry (en3), Ethernet, en3
    Serial ATA Device: TOSHIBA MK3265GSXF, 320.07 GB
    Serial ATA Device: MATSHITADVD-R   UJ-8A8
    USB Device: FaceTime HD Camera (Built-in), apple_vendor_id, 0x8509, 0xfa200000 / 3
    USB Device: hub_device, 0x0424  (SMSC), 0x2513, 0xfa100000 / 2
    USB Device: Apple Internal Keyboard / Trackpad, apple_vendor_id, 0x0252, 0xfa120000 / 5
    USB Device: BRCM2070 Hub, 0x0a5c  (Broadcom Corp.), 0x4500, 0xfa110000 / 4
    USB Device: Bluetooth USB Host Controller, apple_vendor_id, 0x821a, 0xfa113000 / 7
    USB Device: hub_device, 0x0424  (SMSC), 0x2513, 0xfd100000 / 2
    USB Device: RIM Network Device, 0x0fca, 0x8013, 0xfd120000 / 4
    USB Device: IR Receiver, apple_vendor_id, 0x8242, 0xfd110000 / 3

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