Every time I try to scan Acrobat freezes

I installed Adobe XI yesterday as a download replacing Adobe Acrobat 8.
Every time I open the application up select "Create" then "Scan" then "Configure Presets" and Select My Scanner (Lexmark Pro) and click "Save" nothing happens at all, the application freezes.  Nothing happens, click anything on the screen and zero, zip, nada
Any ideas?  I have deleted Acrobat 8, reinstalled Acrobat XI twice and have nothing to show for it but a credit card charge...
Thanks in advance

On Windows, right click and select Open With>Select Default Program. Then select Acrobat and be sure the Always Open with box is checked. Next, use ctrl-alt-del and check the task listing. If you see AcroRd32, cancel it. Reader has a habit of leaving part running so it will open fast next time you need it, as do many other programs that often clog your task list. Don't disable AcroTray as that is needed for printing to the Adobe PDF printer. 

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