Every time i try to sign in to the mac app store i get the message 'an unknown error has occurred"
I can sign into the iTunes store but not into the Mac App Store. I don't have this problem on my other Mac running the same Mac OS X 10.6.8.
Try deleting the cache associated wi the App Store.
Quit the App Store if it's open.
Now open the Finder. From the Finder menu bar click Go > Go to Folder
Type or copy/paste: ~/Library/Caches/com.apple.appstore
Click Go then move the Cache.db file from the com.apple.Safari folder to the Trash.
Try the App Store.
Similar Messages
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I want to upgrade my backup storage space to 10GB but can't.
Seems every time I try to "BUY" it never goes anywhere but I notice it is asking me for an unknown error has occurred.
How can I use my regular Apple ID to purchase the upgrade and backup storage space?
Thanks in advance.
Mohd[email protected] wrote:
I'm reluctant to post apple ID's in a public support forum, and would prefer to deal with this by private email. or phone.
Then contact Apple directly.
This is a user to user technical support forum. No one here has access to manage Apple ID's other than their own.
There is no Apple presence here. -
I'm unable to update my apps or download new apps to my Iphone. When I try I get a message "An unknown error has occurred". It was happening before and after the last OS upgrade. I've done a hard reboot with no effect. Any suggestions???
Have either of you had any luck with this issue. It began happening to me today when I was trying to purchase music on iTunes. I have purchased music and games in the past and have had no problem. Any help would be appreciated.
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I've tried all the tips that have been suggested on here and other websites but nothing seems to fix it. I'm currently running the new windows operating system. Could this have something to do with it?
Please help me, it's driving me insane.
Kind regards
GetrichYou can check the network.http.* prefs on the about:config page.
*http://kb.mozillazine.org/about:config
Reset network.http prefs to the default value via the right-click context menu -> Reset if they are user set (bold).
Check at least:
*network.http.accept-encoding (default: gzip,deflate)
*http://kb.mozillazine.org/network.http.accept-encoding -
Why every time I try to open InDesign CC on Mac OS Maverick I get a "heap corruption detected free list canary is damaged" message and the application crashes?
PLI am on Windows, but have a few saved Mac discussions that may help (or, may not... but free to read)
Mac and Root User http://forums.adobe.com/thread/879931
-and http://forums.adobe.com/thread/940869?tstart=0
Troubleshooting guide for Mac freeze
http://helpx.adobe.com/x-productkb/global/troubleshoot-system-errors-freezes-mac.html -
Every time I try to log in to the Mac App Store, I get red words saying "An unknown error has occurred" How do I fix this?
Try deleting the cache associated wi the App Store.
Quit the App Store if it's open.
Now open the Finder. From the Finder menu bar click Go > Go to Folder
Type or copy/paste: ~/Library/Caches/com.apple.appstore
Click Go then move the Cache.db file from the com.apple.Safari folder to the Trash.
Try the App Store. -
every time i try to install itunes on my laptop for windows i get the message''key not valid for use in specified state'' any clue?
For "Key not valid for use in specified state" errors try moving the folder RSA from C:\Users\<User>\AppData\Roaming\Microsoft\Crypto\RSA to say C:\<User>\RSA (just in case there should be a need to restore it) then try installing again. This folder appears to act as a cache and should be rebuilt automatically as required.
For general advice see Troubleshooting issues with iTunes for Windows updates.
The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down the page in case one of them applies.
Your library should be unaffected by these steps but there is backup and recovery advice elsewhere in the user tip.
tt2 -
When I try to sign on to Mac App Store I get the message "Your device or computer cannot be verified" Yet I can sign on in iTunes no problem. I've tried all the suggestions from App Support but no luck. What am I doing wrong?
What troubleshooting techniques have you tried? Have you restarted the app? Have you restarted your computer?
One idea is to Trash this file; Mac HD/Library/Preferences/SystemConfiguration/NetworkInterfaces.plist and restart. -
I keep getting the message "An unknown error has occurred" when trying to sign in to the App Store. How do I solve this problem?
Make sure you have the correct country selected. Click the round flag icon bottom right side of the App Store window.
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Purchased ML 3 weeks ago from Apps store, started to download then stopped "an error has occurred" tried numerous times since but no success. The ML icon looks to start but says waiting and so am I. Any guidance appreciated.
iMac-Mid 2007 MacOSX V 10.7.5maybe this will help:
https://discussions.apple.com/message/19032230#19032230%2319032230
https://discussions.apple.com/message/19107160#19107160 -
I am getting an error message saying "an unknown error has occurred" everytime I try and down load an App. My ID and password are entered correctly. What am I doing wrong and how do I get rid of this?
If you have more than one user account, these instructions must be carried out as an administrator.
Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Console in the icon grid.
Select "/var/log/install.log" from the file list on the left. If you don't see that list, select
View ▹ Show Log List
from the menu bar. Then select the messages from the last installation or update attempt, starting from the time when you initiated it. If you're not sure when that was, start over and note the time. Copy them to the Clipboard (command-C). Paste into a reply to this message (command-V).
If there are runs of repeated messages, post only one example of each. Don’t post many repetitions of the same message.
When posting a log extract, be selective. Don't post more than is requested.
Please do not indiscriminately dump thousands of lines from the log into this discussion.
Important: Some private information, such as your name, may appear in the log. Edit it out by search-and-replace in a text editor before posting. -
Problem solved!
Since the question - actually not a question but merely a useless post - is almost one year old, the chances of the OP still getting email notifications for this "issues" are probably non existent and you are most likely not going to hear back from him.
Sign out of your ID, restart the iPad and then try signing in again and see if that works. And since I have no clue what iOS your are running, this will be somewhat generic.
Settings>Store>Tap your ID. Sign out. Restart the iPad by holding down on the sleep button until the red slider appears and then slide to shut off. To power up hold the sleep button until the Apple logo appears and let go of the button. To back to Settings>Store>Apple ID - sign in again. -
i am new to iphones and i have the iphone 4s. i try to put a tone from my itunes that i have downloaded onto my iphone it wiell sync everything but my tones. so how can i get my tones from itunes to my iphone
While your iPhone is synching in iTunes, do the following:
1. Click on your iPhone's icon on the left.
2. Find and click on the "Tones" tab on the upper right of the iTunes display.
3. Choose the synch option you would like. -
Macbook Air 10.10.2 OS X Yosemite
Memory: 4GB 1600 MHzYou can return a new Mac within 14 days of purchase.
Return it and get another one With at least 8GB RAM.
A new Mac comes with 90 days of free tech support from AppleCare.
AppleCare: 1-800-275-2273 -
Why do I keep getting this message "an unknown error has occurred" when I try to update or load an app. The issue is not space (memory) as I have 2/3 memory left to use. Any suggestions?
Hi ...
Installing the OS X Lion Update 10.7.3 (Client Combo) reinstalls the App Store for you which may help. Restart your Mac after the combo is installed.
It's ok to do this even though you are already running v10.7.3.
If that doesn't help, if you have anti virus software installed, disable that.
If you have an app called LIttle Snitch installed, that can prevent apps from updating.
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