Every time I try to update iPhoto or other apps it says I can not because I bought them under a different account but I didn't.

Every time I try to update iPhoto or other apps it says I can not because I bought them under a different account but I didn't.

So the Mac you have did you buy it new or used?
If you bought it used you have to contact Apple and have it removed from the original owners name and Apple ID and then register it under your Apple ID.
The iLife apps on newer Mac computers, ones that came with Lion or newer version of OS X , are now tied to the Apple ID of the original owner. No other Apple ID and password can be used to do any updates on them or Re-Download them if you wipe the drive. That is until you have that Mac's serial number removed from the origiinal owners Apple ID.

Similar Messages

  • I bought over a Mac Book Pro from a friend. I can't update iPhoto and other apps as it seems like these are tagged to the previous owner's account. Pls advise.

    I bought over a Mac Book Pro from a friend. I can't update iPhoto and other apps as it seems like these are tagged to the previous owner's account. It basically requires me to sign in to my fren's account which is absurb! Because iphoto comes with mac isn't it?

    Contact your "friend." Have him set up the MBP for your with your own account, settings and passwords. You are not running IOS 5.1. That is for iPhone and iPad users. What OS are you running? Did he give you the OS installer disks?

  • Every time I try to update or buy an app from the app store it says there is an unknown error

    So everytime I try to update an app or buy an app from the app store it says unknown error (4). I don't know why it does this but it's really annoying and it has been like this for a while now. Itunes works perfectly for me. It's just the app store.

    Try deleting the cache associated with the App Store.
    Quit the App Store if it's open.
    Open a Finder window. From the Finder menu bar click Go > Go to Folder
    Type or copy paste the following:
    ~/Library/Caches/com.apple.appstore/Cache.db
    Click Go then move the Cache.db file to the Trash.
    Relaunch the App Store and see if you can update or purchase an app.

  • ITunes crash every time I try to update iPhone or iPad apps

    I have a iMac which I have used to sync my iPhone and iPad for years. But now it has started acting wierd when I am downloading updates to my APPs. It usually freeze after some apps are downloade. First the weel just keeps spinning, then the whole iMac freezes and I have to restart. When I restart the iTunes library needs to be updated and the whole library of APPs is emty. Trying to downloade the APPs again from the "cloud" just freezes it all up again.
    I have tried to downloade the puchesed APPs to my Mac Book Pro and that worked fine, but have anoyne any idea whats going on with my iMac iTunes (running Lion)
    Tor

    So the Mac you have did you buy it new or used?
    If you bought it used you have to contact Apple and have it removed from the original owners name and Apple ID and then register it under your Apple ID.
    The iLife apps on newer Mac computers, ones that came with Lion or newer version of OS X , are now tied to the Apple ID of the original owner. No other Apple ID and password can be used to do any updates on them or Re-Download them if you wipe the drive. That is until you have that Mac's serial number removed from the origiinal owners Apple ID.

  • HT2311 Every time I try to update iTunes, I get a message saying the request timed out.

    I cannot upgrade iTunes. The internet is fine - nothing else times out.

    Hey tonyincary
    If you having an issue with upgrade process for iTunes, try downloading directly from the following page to resolve the issue.
    iTunes Download
    http://www.apple.com/itunes/download/
    Thanks for using Apple Support Communities.
    Regards,
    -Norm G.

  • Every time I try to update my existing apps I'm not successful and I get a message saying it can't connect. I've try changing my password and still no success.

    I'm getting a can not connect message every time I try to update my existing apps that need to be updated. I even put in a new password thinking that was the problem. Can someone please help me. This has been going on for two weeks.

    Hello Priscilla43,
    The following article provides tips and suggestions that can help restore your connection to the iTunes Store.
    Can't connect to the iTunes Store
    http://support.apple.com/kb/TS1368
    Cheers,
    Allen

  • I have the version of itunes the ios 7 update requires but every time i try to update my phone it says i need the itunes version 11.0.5 but i already have it?

    i have the version of itunes the ios 7 update requires but every time i try to update my phone it says i need the itunes version 11.0.5 but i already have it?

    You need iTunes 11.1 which is not available for download in google chrome or other browsers.  The only browser it has worked for with me is Safari.  Hope this helps!

  • I Get an error every time I try to update Windows 8.1 or update Defender (EXE On top "Class not Registered")

    I think my lap top has a lot more problems, then the sun has Hot spots! :)
    (not that I am down playing any one's situation, nor want to sound cynical or Condescending).
    Though many of my issues have been resolved through a LOT of time, tech support and a couple friends and personal researching.
    But I get the "Class not Registered" Every time I try to update Windows,
    (I have Mozilla Firefox 30 and Windows 8.1)
    On Top of small Error box, I get EXE..on top. But Inside the error box "Class not Registered"
    Some of the other issues or problems were self inflicted by not researching properly, so to say the least I am being extremely cautious.
    I have the same issue with Class not Registered, and looking for some ideas or hopefully the solution.
    After I try running a windows update and any updates for my virus scan "Defender" which is what I believe windows 8 and 8.1 uses, I am not sure about Vista or Windows 7 have, I never used them.
    I went right to 8 through a new lap top. Then I got Windows 8.1 (that was about a month ago)
    But if anyone does find or even know an answer please reply as soon as you are able, anyone else who may just be reading, if someone gets anything that did work for them, Please Let me know.
    Due to time I couldn't read through more Forum suggestions or links that may work for
    My Error EXE. "Class Not Registered" :)
    BUT will return later in day. Maybe anything I found an answer for I can pass on. i Have had plenty issues since I had a type of crash (Or whatever it was when I was online with a Tech from Microsoft and and he had it so both of us could control the Arrow cursor, I double checked phone number for MS and it checked out legit,
    That was the beginning of many days of constant repairing That was back around July 6th 2014 Thanks to everyone who even just reads this, BuddyD

    This is might because of your prior change in softwares. so first you have to do run '''sfc''' in run command. and then you see the specific problem which causes this . Since System File Checker (sfc) scan will make Windows replace corrupt or missing system files on your computer.
    * Click Start>All Programs>Accessories>right-click Command Prompt, and select Run as Administrator.
    * Click Continue or supply Administrator credentials if prompted.
    * In the Command Prompt window type the following, and press Enter:
    sfc /scannow
    Refer this KB article for more information:
    http://support.microsoft.com/kb/929833
    See this is not a problem of firefox till now. You can check more with microsoft answers site.

  • HT1338 I have os 10.5.8 software on my mac and I need to update the software on my mac so I can update my iphone 4s, every time I try to update my mac with the 6.0 it says it doesn't need any updates, but my mac still has 10.5.8.... any help??  Please...

    I have os 10.5.8 software on my mac and I need to update the software on my mac so I can update my iphone 4s, every time I try to update my mac with the 6.0 it says it doesn't need any updates, but my mac still has 10.5.8.... any help??  Please...

    You must first buy Snow Leopard from Apple: 800-MY-APPLE (in the US)
    Make sure your system meets Snow Leopard's requirements:
    Mac OS X 10.6 "Snow Leopard" System Requirements
    To install Snow Leopard for the first time, you must have a Mac with:
    An Intel processor
    An internal or external DVD drive, or DVD or CD Sharing
    At least 1 GB of RAM (additional RAM is recommended)
    A built-in display or a display connected to an Apple-supplied video card supported by your computer
    At least 5 GB of disk space available, or 7 GB of disk space if you install the developer tools

  • HT5621 I have tried to changed my Apple ID and every time I try to use the new Apple ID it won't let me because when i try to update an app the old ID comes up to sign in.  I deleted that account so it will not let me use my new one.

    I have tried to changed my Apple ID and every time I try to use the new Apple ID it won't let me because when i try to update an app the old ID comes up to sign in.  I deleted that account so it will not let me use my new one.

    Content and Apple IDs -
    Content is forever tied to the Apple ID that bought it. Apple does not transfer content from one Apple Id to another. Apple does not merge Apple IDs. You will never be able to access your content bought with another Apple ID with a new ID.

  • I just got the 5s, every time in try to update my apps it's asking for a second password to an Apple ID that is not mine-- it asks for mine and then another one pops up after I enter mine .what do I do?

    I just got the 5s, every time in try to update my apps it's asking for a second password to an Apple ID that is not mine-- it asks for mine and then another one pops up after I enter mine .what do I do?

    where did you get this phone from

  • I have adobe CS 5.1 and recently (after an update) it is giving me an error (Could not save...because of a program error) every time I try to save my work as a PDF   Help how can I get this resolved??

    I have adobe CS 5.1 and recently (after an update) it is giving me an error (Could not save...because of a program error) every time I try to save my work as a PDF>  Help how can I get this resolved??

    Run the cleaner, reinstall.
    Use the CC Cleaner Tool to solve installation problems | CC, CS3-CS6
    And don't bother with running any updates unless you really need them or they fix a critical issue relevant to your workflow.
    Mylenium

  • Every time I try to "export" iPhoto closes completely and an error shows up

    Every time I try to "export", iPhoto closes completely and shows an error.

    That's where it is...
    /Library/Application Support/iPhoto/*/HPPhotoExport
    Remember you have two Libraries:
    HD/Library and
    HD/Users/Your Name/ Library
    On 10.7: Hold the option (or alt) key while clicking on the Go menu in Finder to access the User Library
    It may be in either.
    Regards
    TD

  • I have a MacBook Pro version 10.7.5 Every time I try to open iphoto I get the warning: "To open your library with this version of iPhoto, it first needs to be prepared. You have opened this photo library with a newer version of iPhoto." How do I do this?

    I have a MacBook Pro version 10.7.5 Every time I try to open iphoto I get the warning: "To open your library with this version of iPhoto, it first needs to be prepared. You have opened this photo library with a newer version of iPhoto." How do I do this? I recently bought aperature, and it has been since then that I get this warning.
    Thank you!

    No I have not tried those things. I don't even know what that means I suppose I have the newest version of aperature; I just bought it 4 days ago.

  • Every time I try to update the 4s or 4 it is saying not enough storage. I am really hating this phone now because I am not going to buy storage. We have 5 iPhones on our account and now because of iCloud it does this.

    Every time I try to update the 4s or 4 it is saying not enough storage. I am really hating this phone now because I am not going to buy storage. We have 5 iPhones on our account and now because of iCloud it does this.

    your iCloud storage isnt part of your phone, that is a back up for your phone, you have to delete things on your phone, so I recommend backing up your photos to your computer or iCloud since im sure thats whats taking up all your storage, then delete the photos on your phone and then update your phone using iTunes on your computer.

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