Every time I try to update the creative cloud desktop I lose my taskbar etc - have to restart windows explorer to get that back, but I cannot update the desktop app

Every time I launch the creative cloud desktop app it says I need to update. When I follow the prompts to update I lose my taskbar, etc on my windows 7 machine. I then have to restart windows explorer to get the desktop back, but the app still now says I have to update. Circular problem - please help.

Repeated updates http://helpx.adobe.com/creative-cloud/kb/updates-repeatedly-applied-cc.html
or
Creative Cloud chat support (all Creative Cloud customer service issues)
http://helpx.adobe.com/x-productkb/global/service-ccm.html

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Ever since the most recent firefox update, every time I try to download anything firefox stops responding and will not do anything until I restart it. Can I revert back to a previous version, or is there a fix for it?

Every time I try to download anything firefox stops responding and will not do anything until I restart it. Can I revert back to a previous version, or is there a fix for it? When I restart firefox, then the download continues and all is well until I try to download something new (which I do quite often).

You may well find this article of interest and help in sorting out your problems: [[Installing a previous version of Firefox]] The article does contain a link for previous versions, but also points out other troubleshooting advice that may be more appropriate in some instances.
Another useful article is [[Basic Troubleshooting]]
I hope you sort out your problems either by downgrading or finding the cause of the problem.

Every time I try to upload MOV files from my iphone 5s onto my adobe premiere elements on windows 8 i get 'the importer reported a generic error'

every time I try to upload MOV files from my iphone 5s onto my adobe premiere elements on windows 8 i get 'the importer reported a generic error'

jade harding
What version of Premiere Elements are you using on Windows 8.1 64 bit? For now I will assume Premiere Elements 12 in a NTSC set up.
Your iPhone 5s video is expected to be 1080p @ 30 progressive frames per second? Do you confirm that? Because of the source of your video, it is highly likely that you are dealing with a variable frame rate.
Please give the following a try to see if you then have an "importable" product to take into Premiere Elements presumed 12/12.1.
Download and install the free HandBrake program.
http://handbrake.fr/
Import your video file into the program.
Make sure you browse to and set Destination (suggested Desktop location)
Go to the Video Tab and set
Video codec = H.264 (x264)
Frame Rate = 29.97
put a dot next to Constant for the Frame Rate
Click on the Start at the top left of the workspace
Wait for the "Queue Finished" to appear in the progress bar at the bottom left of the workspace.
Then see if this H.264.mp4 (1920 x 1080 @ 29.97 progressive frames per second file can be imported into Premiere Elements 12 project with a manually set project preset of NTSC/DSLR/1080p/DLSR 1080p30@ 29.97.
Details for setting manual project preset can be found in
ATR Premiere Elements Troubleshooting: PE11: Accuracy of Automatic Project Preset (New Project Dialog) Setting
The details that I have posted in this reply are customized for Premiere Elements and should work fine for you.
We will be watching for your results.
ATR

Every time i try to sign into creative cloud it says you have been signed out?

I just want to buy adobe photoshop.... in the last 2 hours my computer has been plagued with viruses and nearly destroyed as i couldnt access the internet and didnt know what to do. Now every time i try to download it it tells me to sign into creative cloud. Every time i type in my email and my password and click sign in it says you have now been signed out.... this is the most un userfriendly website i have ever seen and im not recomending it to anybody.... Somebody tell me why im being trolled by this damn thing... this has been seen by 25 people.. the website continues to do this. I never buying another adobe product again and im gonna make sure my friends dont either... good bye

CM_Martketing and MikeBanks are correct, but I think what is confusing some people is that they are mistaking their Mac HD for the user name. I kind of had to mash up 2 posts to get it right:
1: Open Activity monitor from spotlight and end all Adobe related processes. You may find processes like AAMupdater, AAMupdater notifier, Adobe Crash demon process.
2: Open Finder and navigate Macintosh HD/Users/[your user name]/Library (the library folder might be grayed out, just right click and select open)
3: Now navigate to Application Support/Adobe/OOBE/.. folder.
4: Delete opm file under OOBE.
5: Rename OOBE to OOBEold.
6: Check if you have AAMupdater in the adobe folder.
7: Please rename it to AAMupdaterold.
8: Click on gear icon on Creative Cloud desktop app and choose Quit Creative Cloud.
9: Then launch it, sign-in and click on Apps tab.
It worked perfectly! Thanks everyone, I've been trying to figure this out for a month!

"You've been signed out" error every time I try to sign into Creative Cloud desktop application.

I keeping getting a "You've been signed out" message everytime I try to log into the Creative Cloud desktop application.
I have tried the following to no avail:
Uninstalling and reinstalling the Creative Cloud app.
Renaming the OOBE folder to OOBE-old.
Deleting everything in the SLCache.
All of the above were suggested either on these forums or by support. None have worked.
I am on a team membership.
I am currently using Adobe Creative Suite CS5.5.
I am on a Mac running Mavericks (OSX 10.9).
Nothing seems to be working and I have been passed from department to department on the support chat window thing.
Someone, for the love of God, please help.

CM_Martketing and MikeBanks are correct, but I think what is confusing some people is that they are mistaking their Mac HD for the user name. I kind of had to mash up 2 posts to get it right:
1: Open Activity monitor from spotlight and end all Adobe related processes. You may find processes like AAMupdater, AAMupdater notifier, Adobe Crash demon process.
2: Open Finder and navigate Macintosh HD/Users/[your user name]/Library (the library folder might be grayed out, just right click and select open)
3: Now navigate to Application Support/Adobe/OOBE/.. folder.
4: Delete opm file under OOBE.
5: Rename OOBE to OOBEold.
6: Check if you have AAMupdater in the adobe folder.
7: Please rename it to AAMupdaterold.
8: Click on gear icon on Creative Cloud desktop app and choose Quit Creative Cloud.
9: Then launch it, sign-in and click on Apps tab.
It worked perfectly! Thanks everyone, I've been trying to figure this out for a month!

Every time I try to use pages I cloud is "off" in settings. I turn it on and go to pages only to find it turned "off" again.

Every time I try to use pages I cloud is "off" in settings. I turn it on and go to pages only to find it turned "off" again.

A wild guess- any updates for the Pages app pending?

I bought the creative cloud and downloaded a trial version of indesign 2 days ago. Now after reconfigutring my PC it tells me the trial version has expired! How can I reopen it?

I bought the creative cloud and downloaded a trial version of indesign 2 days ago. Now after reconfigutring my PC it tells me the trial version has expired! How can I reopen it?

If you paid for a subscription you don't need the trial. Log in with the Adobe ID associated with your subscription to activate the program.

I have had difficulty with yahoo mail since the security update on Dec 23rd - have you? if so do you have a resolution? I can get into yahoo but then cannot open individual emails or folders!!!

I have had difficulty with yahoo mail since the security update on Dec 23rd - have you? if so do you have a resolution? I can get into yahoo but then cannot open individual emails or folders!!!!

this is total bullshit. so frustrated with this nonsense.

When i try to delete my messages it turns my imessage off so i have to restart my phone to get it to work again, by then all my messages have come back which i deleted... how can i delete old messages i dont need anymore withou imessage going off?

when i try to delete my messages it turns my imessage off so i have to restart my phone to get it to work again, by then all my messages have come back which i deleted... how can i delete old messages i dont need anymore withou imessage going off?

To get rid of "pop-up ads and other crap on my computer when I am on the internet", click on Safari in the Menu bar, and select Preferences. Next select Extensions. Delete all of them. Restart Safari.
The first step in addressing the black screen is an SMC reset.
Shut down the computer.
Plug in the MagSafe power adapter to a power source, connecting it to the Mac if its not already connected.
On the built-in keyboard, press the (left side) Shift-Control-Option keys and the power button at the same time.
Release all the keys and the power button at the same time.
Press the power button to turn on the computer.
Note: The LED on the MagSafe power adapter may change states or temporarily turn off when you reset the SMC.
Excerpt from
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When I go into an email on my phone the option to reply/forward etc has disappeared? How do I get that back?

when I go into an email on my phone the option to reply/forward etc has disappeared? How do I get that back?

Try force-closing the Mail app: from the home screen, double-tap the home button, locate Mail in the list at the bottom, tap an hold it until it wiggles, tap to close it, tap the home button again.

Every time I try to open an attachment in my email it makes me download it - I don't want to do that. I want to just open the attachment

Every time I try to open an attachment from my email firefox makes me download it. I just want to open the file, not download it.

http://support.mozilla.com/en-US/kb/Managing+file+types
Change the '''Action''' for '''''.doc''''' documents to OpenOffice, and then make sure the Mozilla Plugin is enabled in the OpenOffice program. <br />
Tools > Options > Internet + Browser Plugin
You have a number of Plugins that are outdated and are a security risk, please visit the Plugin Check page. http://www.mozilla.com/en-US/plugincheck/

HT201303 Every time I try purchase on iTunes it's started bringing up my payment details saying its wrong 3 digit security number on back of my card. It's not and it's same card! Frustrated as carnt buy music :(

Yes every time I try buy thro iTuneor app store it's going thro to verify page saying that my 3 digit security code on back of my visa card is wrong. It's not wrong and it's same card as I've always had. Please help I need to buy music

Try Here > http://support.apple.com/kb/TS1646
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Contact iTunes Customer Service and request assistance
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I have subscribed to the creative cloud. and i would like to install to another computer. how do i do that?

i have subscribed to the creative cloud. and i would like to install to another computer. would you please tell me how do i do that?

You need to log in to Adobe.com & download the app from the desktop icon.
You can follow Creative Cloud Help | Install, update, or uninstall apps . One Creative cloud allows you to actibvate twice.
Regards
Rajshree

Just updated to iOS8 and most of my music disappeared. Attempted to sync with iTunes to get it back but iTunes now says I am 26GB over capacity and "Other" files are taking up just over 29GB! What is going on and how do I fix this?

iPhone 5 (64GB)
iTunes 11.4.0.18 (64-bit Win7)
Just updated my iPhone 5 to iOS8 and most of my music disappeared. Attempted to sync with iTunes to get it back but iTunes now says I am 26GB over capacity and "Other" files are taking up just over 29GB! What is going on and how do I fix this?

I had restored my iPhone 5 to factory settings and that cleared the problematic "Other" problem. Flash forward a couple weeks and the problem has once again resurfaced.
I tried updating iTunes and iOS to the newest versions and the problem still persists.
I'm officially ready to switch to Windows Phone or Android now...
*edit*
A Google search with results restricted to the last month shows that this problem seems to be becoming more and more common.
https://www.google.com/webhp?sourceid=chrome-instant&rlz=1C1CHFX_enUS506US506&io n=1&espv=2&ie=UTF-8#q=itunes+other+space+iphone+site:discussions.apple.com&tbs=q dr:m

Last time I updated Firefox (V. 5) it deleted my Fast Dial page and it was a real hassle getting it back. If I update to Firefox 6 will it delete my Fast Dial page?

If I update to V. 6, will I lose my Fast Dial page like I did when updating to V. 5? If so, is there a quick fix to restore the Fast Dial page and all the saved bookmarks?

'''''Fast Dial''''' has a new version available for download here: https://addons.mozilla.org/en-US/firefox/addon/fast-dial-5721/versions/
*Users are not currently being automatically updated with this new version on users with a prior version of Fast Dial installed until the new version is fully released
Note that other Add-ons may not be compatible with Firefox 6.
*Some Extensions will never be updated by their developers for new versions of Firefox
*Google toolbar is one (Google will only produce Google toolbar for IE in the future)
**http://googletoolbarhelp.blogspot.com/2011/07/update-on-google-toolbar-for-firefox.html
**http://www.google.com/support/toolbar/bin/answer.py?answer=1342452&topic=15356%29
**Google Toolbar 8 FAQ (IE only): https://www.google.com/support/toolbar/bin/answer.py?hl=en&answer=1111588
**Alternatives:
***http://kb.mozillazine.org/Using_Google_Toolbar_features_without_toolbars
***https://addons.mozilla.org/en-US/firefox/addon/googlebar-lite/
***https://addons.mozilla.org/en-US/firefox/addon/gbookmarks-google-bookmarks-fo/
*some security software vendors (firewall, AV/AS) have not updated their toolbars for Firefox -- check on the forums for your security software or contact them directly via phone, e-mail, chat or whatever method(s) of communication they offer to their customers.
'''If this reply solves your problem, please click "Solved It" next to this reply when <u>signed-in</u> to the forum.'''
Not related to your question, but...
You need to update some plug-ins:
*Plug-in check: https://www-trunk.stage.mozilla.com/en-US/plugincheck/
*Shockwave Flash (Adobe Flash or Flash): [https://support.mozilla.com/en-US/kb/Managing%20the%20Flash%20plugin#w_updating-flash Updating Flash in Firefox]

Every time I try to update the creative cloud desktop I lose my taskbar etc - have to restart windows explorer to get that back, but I cannot update the desktop app

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