Every time i turn on my macbook pro, it gives me the message: "Your computer was shut down last time because of a problem" even though it only happened once last week
My computer crashed lasts week. And now, every time I turn on my computer, at the login screen it says that my computer shut down last time because of a problem, and gives me the option to restore my windows, i've tried both options, it still comes back.
My computer is a macbook pro mid 2010 running OS X 10.9.1
comment if you need any more information
Thanks for the help!
-Ethan
First boot into Safe Mode, Mac OS X: Starting up in Safe Mode, and then reboot again normally. The safe mode boot will take longer as it runs repair procedures during the boot.
If that fixes the problem I'd also update the system to the latest 10.9.4 via the OS X Mavericks 10.9.4 Update
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I get this error nearly enough every time i turn on my MacBook Pro (Early 2011 Model), i says it needs to shut down because an error occured and when it comes back on i get this error below, which i copied and pasted.... Please can anyone help, as i dont understand what this means. thanks. (By the way, just so you know, i dropped my Macbook Pro a month ago).
PROBLEM DETAILS AND SYSTEM CONFIGURATION
Interval Since Last Panic Report: 9692 sec
Panics Since Last Report: 1
Anonymous UUID: F2DDCBCE-BC08-4124-B575-95EB169DB82A
Fri May 11 10:14:17 2012
panic(cpu 4 caller 0xffffff80002c473a): Kernel trap at 0xffffff7f80b1634b, type 14=page fault, registers:
CR0: 0x0000000080010033, CR2: 0x0000004300000007, CR3: 0x000000001e6f202b, CR4: 0x00000000000606e0
RAX: 0x0000004300000006, RBX: 0x0000000000000002, RCX: 0xffffff7f80b19922, RDX: 0xffffff800b4f6d40
RSP: 0xffffff808059b9a0, RBP: 0xffffff808059b9f0, RSI: 0x000000008020690c, RDI: 0xffffff800d184c08
R8: 0x0000000000000000, R9: 0x00000000066fe1cb, R10: 0xfffffe80056beaf8, R11: 0x000000000004677a
R12: 0x0000000000000000, R13: 0x0000000000000000, R14: 0xffffff800b318c30, R15: 0xffffff800af700a8
RFL: 0x0000000000010282, RIP: 0xffffff7f80b1634b, CS: 0x0000000000000008, SS: 0x0000000000000010
CR2: 0x0000004300000007, Error code: 0x0000000000000000, Faulting CPU: 0x4
Backtrace (CPU 4), Frame : Return Address
0xffffff808059b650 : 0xffffff8000220792
0xffffff808059b6d0 : 0xffffff80002c473a
0xffffff808059b880 : 0xffffff80002da0cd
0xffffff808059b8a0 : 0xffffff7f80b1634b
0xffffff808059b9f0 : 0xffffff7f80b199b1
0xffffff808059ba30 : 0xffffff7f80b17a0e
0xffffff808059ba70 : 0xffffff8000347137
0xffffff808059bac0 : 0xffffff800039f33d
0xffffff808059bb30 : 0xffffff80003a0b43
0xffffff808059bcd0 : 0xffffff8000341dcc
0xffffff808059bda0 : 0xffffff8000341f82
0xffffff808059bdd0 : 0xffffff800056687f
0xffffff808059be10 : 0xffffff8000566920
0xffffff808059be40 : 0xffffff8000533d73
0xffffff808059be70 : 0xffffff8000563a64
0xffffff808059bf60 : 0xffffff80005ccfe8
0xffffff808059bfb0 : 0xffffff80002da5e9
Kernel Extensions in backtrace:
com.logmein.hamachi(1.0)[4F10A12D-34FD-ACB0-81FB-036809497AFC]@0xffffff7f80b150 00->0xffffff7f80b1afff
BSD process name corresponding to current thread: hamachid
Mac OS version:
11E53
Kernel version:
Darwin Kernel Version 11.4.0: Mon Apr 9 19:32:15 PDT 2012; root:xnu-1699.26.8~1/RELEASE_X86_64
Kernel UUID: A8ED611D-FB0F-3729-8392-E7A32C5E7D74
System model name: MacBookPro8,2 (Mac-94245A3940C91C80)
System uptime in nanoseconds: 52460783580
last loaded kext at 48097380670: com.sophos.kext.sav 7.3.0 (addr 0xffffff7f808c5000, size 20480)
loaded kexts:
com.sophos.kext.sav 7.3.0
com.logmein.hamachi 1.0
com.apple.driver.AppleHWSensor 1.9.5d0
com.apple.filesystems.ntfs 3.10.1
com.apple.driver.AppleMikeyHIDDriver 122
com.apple.driver.AudioAUUC 1.59
com.apple.driver.AppleHDAHardwareConfigDriver 2.2.0f3
com.apple.driver.AppleUpstreamUserClient 3.5.9
com.apple.driver.AppleHDA 2.2.0f3
com.apple.driver.AppleMCCSControl 1.0.26
com.apple.driver.AppleMikeyDriver 2.2.0f3
com.apple.driver.AppleTyMCEDriver 1.0.2d2
com.apple.driver.AppleIntelHD3000Graphics 7.1.8
com.apple.driver.AGPM 100.12.42
com.apple.kext.ATIFramebuffer 7.1.8
com.apple.driver.SMCMotionSensor 3.0.2d6
com.apple.driver.AppleSMCPDRC 5.0.0d0
com.apple.iokit.IOUserEthernet 1.0.0d1
com.apple.iokit.IOBluetoothSerialManager 4.0.5f11
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.driver.AppleSMCLMU 2.0.1d2
com.apple.driver.AudioIPCDriver 1.2.2
com.apple.driver.ACPI_SMC_PlatformPlugin 5.0.0d0
com.apple.ATIRadeonX3000 7.1.8
com.apple.driver.AppleMuxControl 3.0.16
com.apple.driver.AppleLPC 1.5.8
com.apple.driver.AppleBacklight 170.1.9
com.apple.filesystems.autofs 3.0
com.apple.driver.AppleUSBTCButtons 225.2
com.apple.driver.BroadcomUSBBluetoothHCIController 4.0.5f11
com.apple.driver.AppleUSBTCKeyEventDriver 225.2
com.apple.driver.AppleUSBTCKeyboard 225.2
com.apple.driver.AppleIRController 312
com.apple.driver.CoreStorageFsck 182.11.0
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
com.apple.BootCache 33
com.apple.iokit.SCSITaskUserClient 3.2.0
com.apple.driver.XsanFilter 404
com.apple.iokit.IOAHCISerialATAPI 2.0.3
com.apple.iokit.IOAHCIBlockStorage 2.0.3
com.apple.driver.AppleUSBHub 4.5.0
com.apple.driver.AppleFWOHCI 4.8.9
com.apple.driver.AirPort.Brcm4331 530.4.20
com.apple.driver.AppleSDXC 1.2.0
com.apple.iokit.AppleBCM5701Ethernet 3.1.2b2
com.apple.driver.AppleEFINVRAM 1.5.0
com.apple.driver.AppleSmartBatteryManager 161.0.0
com.apple.driver.AppleAHCIPort 2.3.0
com.apple.driver.AppleUSBEHCI 4.5.8
com.apple.driver.AppleUSBUHCI 4.4.5
com.apple.driver.AppleACPIButtons 1.5
com.apple.driver.AppleRTC 1.5
com.apple.driver.AppleHPET 1.6
com.apple.driver.AppleSMBIOS 1.8
com.apple.driver.AppleACPIEC 1.5
com.apple.driver.AppleAPIC 1.5
com.apple.driver.AppleIntelCPUPowerManagementClient 193.0.0
com.apple.nke.applicationfirewall 3.2.30
com.apple.security.quarantine 1.3
com.apple.driver.AppleIntelCPUPowerManagement 193.0.0
com.apple.driver.DspFuncLib 2.2.0f3
com.apple.driver.AppleSMBusController 1.0.10d0
com.apple.iokit.IOSurface 80.0.2
com.apple.iokit.IOSerialFamily 10.0.5
com.apple.iokit.IOFireWireIP 2.2.4
com.apple.iokit.IOAudioFamily 1.8.6fc17
com.apple.kext.OSvKernDSPLib 1.3
com.apple.driver.AppleHDAController 2.2.0f3
com.apple.iokit.IOHDAFamily 2.2.0f3
com.apple.driver.ApplePolicyControl 3.0.16
com.apple.driver.AppleSMC 3.1.3d8
com.apple.driver.IOPlatformPluginLegacy 5.0.0d0
com.apple.driver.AppleSMBusPCI 1.0.10d0
com.apple.driver.AppleGraphicsControl 3.0.16
com.apple.driver.IOPlatformPluginFamily 5.1.0d17
com.apple.driver.AppleBacklightExpert 1.0.3
com.apple.iokit.IONDRVSupport 2.3.2
com.apple.driver.AppleThunderboltEDMSink 1.1.8
com.apple.driver.AppleThunderboltEDMSource 1.1.8
com.apple.driver.AppleThunderboltDPOutAdapter 1.8.2
com.apple.kext.ATI6000Controller 7.1.8
com.apple.kext.ATISupport 7.1.8
com.apple.driver.AppleIntelSNBGraphicsFB 7.1.8
com.apple.iokit.IOGraphicsFamily 2.3.2
com.apple.kext.triggers 1.0
com.apple.driver.AppleFileSystemDriver 13
com.apple.driver.AppleThunderboltDPInAdapter 1.8.2
com.apple.driver.AppleThunderboltDPAdapterFamily 1.8.2
com.apple.driver.AppleThunderboltPCIDownAdapter 1.2.4
com.apple.driver.AppleUSBBluetoothHCIController 4.0.5f11
com.apple.iokit.IOBluetoothFamily 4.0.5f11
com.apple.driver.AppleUSBMultitouch 227.1
com.apple.iokit.IOUSBHIDDriver 4.4.5
com.apple.driver.AppleUSBMergeNub 4.5.3
com.apple.driver.AppleUSBComposite 4.5.8
com.apple.driver.CoreStorage 182.11.0
com.apple.iokit.IOSCSIMultimediaCommandsDevice 3.2.0
com.apple.iokit.IOBDStorageFamily 1.6
com.apple.iokit.IODVDStorageFamily 1.7
com.apple.iokit.IOCDStorageFamily 1.7
com.apple.iokit.IOSCSIArchitectureModelFamily 3.2.0
com.apple.driver.AppleThunderboltNHI 1.5.5
com.apple.iokit.IOThunderboltFamily 2.0.0
com.apple.iokit.IOUSBUserClient 4.5.8
com.apple.iokit.IOFireWireFamily 4.4.5
com.apple.iokit.IO80211Family 420.3
com.apple.iokit.IOEthernetAVBController 1.0.1b1
com.apple.iokit.IONetworkingFamily 2.1
com.apple.iokit.IOAHCIFamily 2.0.8
com.apple.iokit.IOUSBFamily 4.5.8
com.apple.driver.AppleEFIRuntime 1.5.0
com.apple.iokit.IOHIDFamily 1.7.1
com.apple.iokit.IOSMBusFamily 1.1
com.apple.security.sandbox 177.5
com.apple.kext.AppleMatch 1.0.0d1
com.apple.security.TMSafetyNet 7
com.apple.driver.DiskImages 331.6
com.apple.iokit.IOStorageFamily 1.7.1
com.apple.driver.AppleKeyStore 28.18
com.apple.driver.AppleACPIPlatform 1.5
com.apple.iokit.IOPCIFamily 2.6.8
com.apple.iokit.IOACPIFamily 1.4
Model: MacBookPro8,2, BootROM MBP81.0047.B27, 4 processors, Intel Core i7, 2 GHz, 4 GB, SMC 1.69f3
Graphics: AMD Radeon HD 6490M, AMD Radeon HD 6490M, PCIe, 256 MB
Graphics: Intel HD Graphics 3000, Intel HD Graphics 3000, Built-In, 384 MB
Memory Module: BANK 0/DIMM0, 2 GB, DDR3, 1333 MHz, 0x80AD, 0x484D54333235533642465238432D48392020
Memory Module: BANK 1/DIMM0, 2 GB, DDR3, 1333 MHz, 0x80AD, 0x484D54333235533642465238432D48392020
AirPort: spairport_wireless_card_type_third_party
Bluetooth: Version 4.0.5f11, 2 service, 18 devices, 1 incoming serial ports
Network Service: Wi-Fi, AirPort, en1
Serial ATA Device: ST9500325ASG, 500.11 GB
Serial ATA Device: MATSHITADVD-R UJ-8A8
USB Device: FaceTime HD Camera (Built-in), apple_vendor_id, 0x8509, 0xfa200000 / 3
USB Device: hub_device, 0x0424 (SMSC), 0x2513, 0xfa100000 / 2
USB Device: Apple Internal Keyboard / Trackpad, apple_vendor_id, 0x0253, 0xfa120000 / 5
USB Device: BRCM2070 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0xfa110000 / 4
USB Device: Bluetooth USB Host Controller, apple_vendor_id, 0x821a, 0xfa113000 / 8
USB Device: hub_device, 0x0424 (SMSC), 0x2513, 0xfd100000 / 2
USB Device: IR Receiver, apple_vendor_id, 0x8242, 0xfd110000 / 3
Interval Since Last Panic Report: 9692 sec
Panics Since Last Report: 1
Anonymous UUID: F2DDCBCE-BC08-4124-B575-95EB169DB82A
Fri May 11 10:14:17 2012
panic(cpu 4 caller 0xffffff80002c473a): Kernel trap at 0xffffff7f80b1634b, type 14=page fault, registers:
CR0: 0x0000000080010033, CR2: 0x0000004300000007, CR3: 0x000000001e6f202b, CR4: 0x00000000000606e0
RAX: 0x0000004300000006, RBX: 0x0000000000000002, RCX: 0xffffff7f80b19922, RDX: 0xffffff800b4f6d40
RSP: 0xffffff808059b9a0, RBP: 0xffffff808059b9f0, RSI: 0x000000008020690c, RDI: 0xffffff800d184c08
R8: 0x0000000000000000, R9: 0x00000000066fe1cb, R10: 0xfffffe80056beaf8, R11: 0x000000000004677a
R12: 0x0000000000000000, R13: 0x0000000000000000, R14: 0xffffff800b318c30, R15: 0xffffff800af700a8
RFL: 0x0000000000010282, RIP: 0xffffff7f80b1634b, CS: 0x0000000000000008, SS: 0x0000000000000010
CR2: 0x0000004300000007, Error code: 0x0000000000000000, Faulting CPU: 0x4
Backtrace (CPU 4), Frame : Return Address
0xffffff808059b650 : 0xffffff8000220792
0xffffff808059b6d0 : 0xffffff80002c473a
0xffffff808059b880 : 0xffffff80002da0cd
0xffffff808059b8a0 : 0xffffff7f80b1634b
0xffffff808059b9f0 : 0xffffff7f80b199b1
0xffffff808059ba30 : 0xffffff7f80b17a0e
0xffffff808059ba70 : 0xffffff8000347137
0xffffff808059bac0 : 0xffffff800039f33d
0xffffff808059bb30 : 0xffffff80003a0b43
0xffffff808059bcd0 : 0xffffff8000341dcc
0xffffff808059bda0 : 0xffffff8000341f82
0xffffff808059bdd0 : 0xffffff800056687f
0xffffff808059be10 : 0xffffff8000566920
0xffffff808059be40 : 0xffffff8000533d73
0xffffff808059be70 : 0xffffff8000563a64
0xffffff808059bf60 : 0xffffff80005ccfe8
0xffffff808059bfb0 : 0xffffff80002da5e9
Kernel Extensions in backtrace:
com.logmein.hamachi(1.0)[4F10A12D-34FD-ACB0-81FB-036809497AFC]@0xffffff7f80b150 00->0xffffff7f80b1afff
BSD process name corresponding to current thread: hamachid
Mac OS version:
11E53
Kernel version:
Darwin Kernel Version 11.4.0: Mon Apr 9 19:32:15 PDT 2012; root:xnu-1699.26.8~1/RELEASE_X86_64
Kernel UUID: A8ED611D-FB0F-3729-8392-E7A32C5E7D74
System model name: MacBookPro8,2 (Mac-94245A3940C91C80)
System uptime in nanoseconds: 52460783580
last loaded kext at 48097380670: com.sophos.kext.sav 7.3.0 (addr 0xffffff7f808c5000, size 20480)
loaded kexts:
com.sophos.kext.sav 7.3.0
com.logmein.hamachi 1.0
com.apple.driver.AppleHWSensor 1.9.5d0
com.apple.filesystems.ntfs 3.10.1
com.apple.driver.AppleMikeyHIDDriver 122
com.apple.driver.AudioAUUC 1.59
com.apple.driver.AppleHDAHardwareConfigDriver 2.2.0f3
com.apple.driver.AppleUpstreamUserClient 3.5.9
com.apple.driver.AppleHDA 2.2.0f3
com.apple.driver.AppleMCCSControl 1.0.26
com.apple.driver.AppleMikeyDriver 2.2.0f3
com.apple.driver.AppleTyMCEDriver 1.0.2d2
com.apple.driver.AppleIntelHD3000Graphics 7.1.8
com.apple.driver.AGPM 100.12.42
com.apple.kext.ATIFramebuffer 7.1.8
com.apple.driver.SMCMotionSensor 3.0.2d6
com.apple.driver.AppleSMCPDRC 5.0.0d0
com.apple.iokit.IOUserEthernet 1.0.0d1
com.apple.iokit.IOBluetoothSerialManager 4.0.5f11
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.driver.AppleSMCLMU 2.0.1d2
com.apple.driver.AudioIPCDriver 1.2.2
com.apple.driver.ACPI_SMC_PlatformPlugin 5.0.0d0
com.apple.ATIRadeonX3000 7.1.8
com.apple.driver.AppleMuxControl 3.0.16
com.apple.driver.AppleLPC 1.5.8
com.apple.driver.AppleBacklight 170.1.9
com.apple.filesystems.autofs 3.0
com.apple.driver.AppleUSBTCButtons 225.2
com.apple.driver.BroadcomUSBBluetoothHCIController 4.0.5f11
com.apple.driver.AppleUSBTCKeyEventDriver 225.2
com.apple.driver.AppleUSBTCKeyboard 225.2
com.apple.driver.AppleIRController 312
com.apple.driver.CoreStorageFsck 182.11.0
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
com.apple.BootCache 33
com.apple.iokit.SCSITaskUserClient 3.2.0
com.apple.driver.XsanFilter 404
com.apple.iokit.IOAHCISerialATAPI 2.0.3
com.apple.iokit.IOAHCIBlockStorage 2.0.3
com.apple.driver.AppleUSBHub 4.5.0
com.apple.driver.AppleFWOHCI 4.8.9
com.apple.driver.AirPort.Brcm4331 530.4.20
com.apple.driver.AppleSDXC 1.2.0
com.apple.iokit.AppleBCM5701Ethernet 3.1.2b2
com.apple.driver.AppleEFINVRAM 1.5.0
com.apple.driver.AppleSmartBatteryManager 161.0.0
com.apple.driver.AppleAHCIPort 2.3.0
com.apple.driver.AppleUSBEHCI 4.5.8
com.apple.driver.AppleUSBUHCI 4.4.5
com.apple.driver.AppleACPIButtons 1.5
com.apple.driver.AppleRTC 1.5
com.apple.driver.AppleHPET 1.6
com.apple.driver.AppleSMBIOS 1.8
com.apple.driver.AppleACPIEC 1.5
com.apple.driver.AppleAPIC 1.5
com.apple.driver.AppleIntelCPUPowerManagementClient 193.0.0
com.apple.nke.applicationfirewall 3.2.30
com.apple.security.quarantine 1.3
com.apple.driver.AppleIntelCPUPowerManagement 193.0.0
com.apple.driver.DspFuncLib 2.2.0f3
com.apple.driver.AppleSMBusController 1.0.10d0
com.apple.iokit.IOSurface 80.0.2
com.apple.iokit.IOSerialFamily 10.0.5
com.apple.iokit.IOFireWireIP 2.2.4
com.apple.iokit.IOAudioFamily 1.8.6fc17
com.apple.kext.OSvKernDSPLib 1.3
com.apple.driver.AppleHDAController 2.2.0f3
com.apple.iokit.IOHDAFamily 2.2.0f3
com.apple.driver.ApplePolicyControl 3.0.16
com.apple.driver.AppleSMC 3.1.3d8
com.apple.driver.IOPlatformPluginLegacy 5.0.0d0
com.apple.driver.AppleSMBusPCI 1.0.10d0
com.apple.driver.AppleGraphicsControl 3.0.16
com.apple.driver.IOPlatformPluginFamily 5.1.0d17
com.apple.driver.AppleBacklightExpert 1.0.3
com.apple.iokit.IONDRVSupport 2.3.2
com.apple.driver.AppleThunderboltEDMSink 1.1.8
com.apple.driver.AppleThunderboltEDMSource 1.1.8
com.apple.driver.AppleThunderboltDPOutAdapter 1.8.2
com.apple.kext.ATI6000Controller 7.1.8
com.apple.kext.ATISupport 7.1.8
com.apple.driver.AppleIntelSNBGraphicsFB 7.1.8
com.apple.iokit.IOGraphicsFamily 2.3.2
com.apple.kext.triggers 1.0
com.apple.driver.AppleFileSystemDriver 13
com.apple.driver.AppleThunderboltDPInAdapter 1.8.2
com.apple.driver.AppleThunderboltDPAdapterFamily 1.8.2
com.apple.driver.AppleThunderboltPCIDownAdapter 1.2.4
com.apple.driver.AppleUSBBluetoothHCIController 4.0.5f11
com.apple.iokit.IOBluetoothFamily 4.0.5f11
com.apple.driver.AppleUSBMultitouch 227.1
com.apple.iokit.IOUSBHIDDriver 4.4.5
com.apple.driver.AppleUSBMergeNub 4.5.3
com.apple.driver.AppleUSBComposite 4.5.8
com.apple.driver.CoreStorage 182.11.0
com.apple.iokit.IOSCSIMultimediaCommandsDevice 3.2.0
com.apple.iokit.IOBDStorageFamily 1.6
com.apple.iokit.IODVDStorageFamily 1.7
com.apple.iokit.IOCDStorageFamily 1.7
com.apple.iokit.IOSCSIArchitectureModelFamily 3.2.0
com.apple.driver.AppleThunderboltNHI 1.5.5
com.apple.iokit.IOThunderboltFamily 2.0.0
com.apple.iokit.IOUSBUserClient 4.5.8
com.apple.iokit.IOFireWireFamily 4.4.5
com.apple.iokit.IO80211Family 420.3
com.apple.iokit.IOEthernetAVBController 1.0.1b1
com.apple.iokit.IONetworkingFamily 2.1
com.apple.iokit.IOAHCIFamily 2.0.8
com.apple.iokit.IOUSBFamily 4.5.8
com.apple.driver.AppleEFIRuntime 1.5.0
com.apple.iokit.IOHIDFamily 1.7.1
com.apple.iokit.IOSMBusFamily 1.1
com.apple.security.sandbox 177.5
com.apple.kext.AppleMatch 1.0.0d1
com.apple.security.TMSafetyNet 7
com.apple.driver.DiskImages 331.6
com.apple.iokit.IOStorageFamily 1.7.1
com.apple.driver.AppleKeyStore 28.18
com.apple.driver.AppleACPIPlatform 1.5
com.apple.iokit.IOPCIFamily 2.6.8
com.apple.iokit.IOACPIFamily 1.4
Model: MacBookPro8,2, BootROM MBP81.0047.B27, 4 processors, Intel Core i7, 2 GHz, 4 GB, SMC 1.69f3
Graphics: AMD Radeon HD 6490M, AMD Radeon HD 6490M, PCIe, 256 MB
Graphics: Intel HD Graphics 3000, Intel HD Graphics 3000, Built-In, 384 MB
Memory Module: BANK 0/DIMM0, 2 GB, DDR3, 1333 MHz, 0x80AD, 0x484D54333235533642465238432D48392020
Memory Module: BANK 1/DIMM0, 2 GB, DDR3, 1333 MHz, 0x80AD, 0x484D54333235533642465238432D48392020
AirPort: spairport_wireless_card_type_third_party
Bluetooth: Version 4.0.5f11, 2 service, 18 devices, 1 incoming serial ports
Network Service: Wi-Fi, AirPort, en1
Serial ATA Device: ST9500325ASG, 500.11 GB
Serial ATA Device: MATSHITADVD-R UJ-8A8
USB Device: FaceTime HD Camera (Built-in), apple_vendor_id, 0x8509, 0xfa200000 / 3
USB Device: hub_device, 0x0424 (SMSC), 0x2513, 0xfa100000 / 2
USB Device: Apple Internal Keyboard / Trackpad, apple_vendor_id, 0x0253, 0xfa120000 / 5
USB Device: BRCM2070 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0xfa110000 / 4
USB Device: Bluetooth USB Host Controller, apple_vendor_id, 0x821a, 0xfa113000 / 8
USB Device: hub_device, 0x0424 (SMSC), 0x2513, 0xfd100000 / 2
USB Device: IR Receiver, apple_vendor_id, 0x8242, 0xfd110000 / 3You showed a kernel panic file from OS X, apprantly Log Me In is installed into OS X or running when you log in.
You should be using the developers installer/unistaller to remove Log Me In from OS X.
Somehow it's in OS X, I don't know, but it's there and you need to remove it. I'm not dealing with Windows, just OS X.
Talk to Log Me In people and find out what is installed where so you can do a manual deletion out of OS X.
If that doesn't work, you have to reboot holding the Shift key down manually search for any Log Me In or Himachi files on your computer, in your System/Library/Extensions folder too, use the free Easy Find.
https://s3.amazonaws.com/DTWebsiteSupport/download/freeware/easyfind/4.9/EasyFin d.app.zip -
Every time I turn on my MacBook Pro, before I can use any programs that access the internet (i.e. iTunes, iBank, etc), I have to go into Safari where it prompts me to perform network diagnostics. (I use a wep encrypted wireless network.)
During network diagnostics, I select my network and at some point it tells me that my network appears to be working properly and then defaults to the Apple.com webpage. I then Quit network diagnostics and exit Safari and then I am fine to do whatever I need to in the other programs.
This is quite annoying and I wish it would just remain on my network without me having to do this every time I turn it on. Is there some thing I can do or some setting that I am missing that would allow me to avoid this?Is your network hidden? See:
WiFi, Internet problems, possible solutions
Secure your network
WiFi security issues, at home and WiFi hotspots
Change the name of the network and the password, then connect manually and when it asks to save in Keychain do so.
If it's still giving problems and it'a not the router, it's the computer, then go through this list.
Step by Step to fix your Mac -
My macbook pro (August 2010) keeps freezing when apple mail starts up. This happens every 2nd time I turn on my Macbook Pro. This forces me to hold down the power button to restart my Macbook Pro. Does anyone else experience this, and is there a fix? Thx.
since upgrading to OS lion, my mac book pro (2010 August) keeps freezing (non responsive, requires restart) when i turn on my mac and the system is trying to open apple mail. while apple mail is attempting to collect new mail, the macbook pro freezes. this happens every 2nd time i try to start up my computer. this only started happening after i upgraded to OS lion. please let me know what I need to do to fix this. being forced to restart every 2nd time i turn on my macbook pro has been very frustrating. not sure if apple mail is also the cause of my macbook pro for being very slow during start-up (on the occasion the computer doesn't freeze).I am having similar 'freezing' problems with many programs (Mail, Safari, iTunes, etc.). I have done a clean install of Lion instead of an upgrade when it came out. Perhaps something went wrong with my install? I'm thinking about wiping and reinstalling.
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When I turn on my Macbook Pro and sign in, the screen is blank, none of the icons appear, I can't click, open or do anything! Help!
You could try this; Mac OS X: Starting up in Safe Mode.It takes awhile to come up so patience is a virtue here.
And here is What is Safe Mode.
DALE -
/Volumes/Margaret Cameron's Time Ca/Margaret Cameron’s MacBook Pro.sparsebundle
I got this message today. How do I resolve this?Was it an error message that showed up when your machine was trying to backup to your Time Capsule?
If so, see -> http://pondini.org/TM/Time_Capsule.html.
Good luck,
Clinton -
The complete iTunes library was already on my iPhone 4. Why would it all not go back on? It left out around 4 or 5 songs from my play list. How do I get them back on my iPhone?
Note: All software on both devices is up to date.
Then, I tried to sync my iPhone to my MacBook Pro. I got the message, cannot sync your iPhone because there is not enough free space in the iTunes library (not exact quote, but same meaning).
I researched how to get more free space on my phone which might 'supposedly' alleviate the above issues. I removed some less used apps, and some photos and videos from my phone. Then, I tried backing up again. I still got the message there wasn't enough free space on my phone, and the missing songs from the iTunes library were not returned to my phone. I gave another try at syncing my iPhone. I still got the same message that the phone couldn't be synced because there wasn't enough free space in the iTunes library.
Any suggestions on how to remedy these problems will be appreciated!
BTW... I read a suggestion on the internet to restore my phone (I did this recently when something went wrong during a phone update and the whole process went 'hey-wire', shutting down before the update was complete. However, at that time, all of my songs and apps were still on my phone and stored in the iTunes library.) If I restore my iPhone now, will the apps and songs no longer on my phone be lost?
Sorry there are so many questions within the same 'New Discussion' thread I'm starting! But, I think all of these issues are somehow related.
Thanks!I Have fumbled all day to this resolved, I'll run the battery down and see what happens afterwards. This is not good !
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keys fn fn (or other) does not activate the dictation only functions "Edit" "Start Dictation .... on MacBook Pro, Please give me the solution
ThanksWelcome to Apple Support Communities
It's possible that Dictation is set up to be turned on with a different key. Open System Preferences > Dictation & Speech, and choose the key you want to use to activate Dictation next to "Shortcut". Read > http://support.apple.com/kb/ht5449 -
Please read my question carefully, this is, I think, a question for the experts. It's not the usual name change question.
When I setup my new MacBook Pro, something slipped by me and my computer was named First-Lasts-MacBook-Pro (using my real first and last name).
I changed the computer name in Preferences/Sharing to a new name and Preferences/Accounts to just be Mike. I can right click on my account name, choose advanced, and see that everything looks right.
However, If I do a scan of my network with my iPhone using the free version of IP Scanner, it lists my computer as First-Lasts-MacBook-Pro! And it lists the user as First-Last.
So even though another Mac just sees my new computer name, and my home folder is Mike, somewhere in the system the original setup with my full name is still stored. And it's available on a network scan. So my full name might show up at a coffee shop.
Can I fully change the name without doing a complete re-install of Lion and all my apps?One thought... you said the iPhone displayed your computer's old name? I think that you must have used the iPhone with this computer before you changed the name. So no one else's iPhone should display your full name unless that iPhone had previously connected to your Mac. For example, I did this exact same change, and I use the Keynote Remote app to connect with my MacBook Pro. It would no longer link with my MacBook Pro under the old name, and I found that I had to unlink and then create a new link under the new name. So the answer to your question is, there is nothing you need to do on the Mac, but rather the phone, and no other phone will display your full name.
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Hello,
My MacBook Pro is giving me this message "Your photo library is either in use by another application or has become unreadable"
I connected my GoPro camera then my computer frooze & I could'nt click anything so I shut down the computer & when I switched it on again I recieved the above message!!
Help! what should I do now?
ThanksTry the following:
1 - launch iPhoto with the Command+Option keys held down and rebuild the library.
2 - Run Option #4, Rebuild Database, followed by Option #1 if needed.
OT -
I downloaded the new 9.? version told my PC to run it. It said to restart my system to take effect. I did. Every time I try to get on line it gives me the message that I need to restart my system. What should I do?
Do a clean (re)install and delete the Firefox program folder (C:\Program Files\Mozilla Firefox\).
Download a fresh Firefox copy and save the file to the desktop.
*Firefox 9.0.x: http://www.mozilla.org/en-US/firefox/all.html
Uninstall your current Firefox version, if possible.
*Do NOT remove personal data when you uninstall the current version or you lose your bookmarks and other data in the profile folder.
Remove the Firefox program folder before installing that newly downloaded copy of the Firefox installer.
*It is important to delete the Firefox program folder to remove all the files and make sure that there are no problems with files that were leftover after uninstalling.
*http://kb.mozillazine.org/Uninstalling_Firefox
Your bookmarks and other profile data are stored elsewhere in the Firefox Profile Folder and won't be affected by a reinstall, but make sure that you do not select to remove personal data if you uninstall Firefox.
*http://kb.mozillazine.org/Profile_folder_-_Firefox
*http://kb.mozillazine.org/Profile_backup
*http://kb.mozillazine.org/Standard_diagnostic_-_Firefox#Clean_reinstall -
I have moved everything from my macbook pro onto my iMac. For some reason I cant see any of my music in iTunes even though I have logged in with my normal apple ID. Please help me before I kill something!!
How did you go about transferring your library onto the iMac? There are specific instructions one must follow to do this correctly without causing loss of data. Simply signing in via your Apple ID won't do much of anything unless you are an iTunes Match subscriber.
Did you just copy the entire iTunes folder over? If so, Quit iTunes then hold down option and click the iTunes icon in the Dock. Don't release option until the popup appears asking if you want to create a new library. Simply navigate to the library in the folder you copied over.
If you didn't go about transferring your library in that way, and you still have the MacBook Pro, follow these instructions to transfer your library properly to avoid data loss.
Hope that helps! -
I am thing of using Final Cut Pro but when I try and download I get the message “Your computer’s video card does not meet the minimum system requirements.” Can I do anything about this? I am using a Mac Pro early 2008 with Yosemite 10.10.2. My current graphics card is a ATI Radeon HD 2600 XT 256 MB.
Geoff2T wrote:
I am thing of using Final Cut Pro but when I try and download I get the message “Your computer’s video card does not meet the minimum system requirements.” Can I do anything about this? I am using a Mac Pro early 2008 with Yosemite 10.10.2. My current graphics card is a ATI Radeon HD 2600 XT 256 MB.
It is just as the message says. Your video card is not compatible.
You can add a compatible graphics card and use FCP X with your mac. I can't suggest which one, but maybe other people on this forum can guide.
And you may also get good suggestions in the Mac Pro forum. -
i delete my iphone from find my i phone and now i want to make active my i phone i get the message your i phone could not be activated because the activation server failed i try it several time but my iphone is not activate help me fpls
Activation issues are almost always the result of a device that has been hacked or jailbroken. If that is the case, no support can be provided here.
The other possible issue is a device running the iOS7 Beta. If that is the case, and you are a developer, sign into the developers forums for assistance. If that is the case and you are not a developer, try google. -
I have a MacBook Pro. When surfing the web it will eventually slow to a crawl. When this occurs, there will be a small multi-colored wheel spinning until my latest command is handled. What is causing this and is there a way that I can modify or prevent this from happening? Is there a setting that will prevent this?
When you next have the problem, note the exact time: hour, minute, second.
If you have more than one user account, these instructions must be carried out as an administrator.
Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Console in the icon grid.
Make sure the title of the Console window is All Messages. If it isn't, select All Messages from the SYSTEM LOG QUERIES menu on the left. If you don't see that menu, select
View ▹ Show Log List
from the menu bar.
Scroll back in the log to the time you noted above. Select any messages timestamped from then until the end of the episode, or until they start to repeat. Copy them to the Clipboard (command-C). Paste into a reply to this message (command-V).
When posting a log extract, be selective. In most cases, a few dozen lines are more than enough.
Please do not indiscriminately dump thousands of lines from the log into this discussion.
Important: Some private information, such as your name, may appear in the log. Anonymize before posting.
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