Every time iI try to open an extension from a web site I get two to three more unwanted advert sites from fire fox
Locking as duplicate. Please continue with [/questions/968876] <br />
When in any web site but I will give ESPN F1 as an example it always shows four latest topics. When I click on to any of these up pops another two to four new web sites advertizing all sorts of junk I don't want to know about including very regularly asking if i want a USA green card. How can I stop this. I've tried deleting Firefox and reinstalling but get the same result.
I've been using Fire Fox for well over ten years now both at home and at work where there were no such problems when i retired some four months back.
Can you please help.
Locking as duplicate. Please continue with [/questions/968876]
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Date/Time:
2012-07-02 21:36:35.403 -0400
OS Version:
10.4.11 (Build 8S2167)
Report Version: 4
Command: Safari
Path:
/Applications/Safari.app/Contents/MacOS/Safari
Parent: WindowServer [58]
Version:
4.1.3 (4533.19.4)
Build Version: 1
Project Name: WebBrowser
Source Version: 75331904
PID:
413
Thread: 0
Exception: EXC_BAD_ACCESS (0x0001)
Codes:
KERN_PROTECTION_FAILURE (0x0002) at 0x00000008
Thread 0 Crashed:
0 com.apple.Safari
0x002b80ba 0x1000 + 2846906
1 com.apple.Safari
0x002b812e 0x1000 + 2847022
2 com.apple.Safari
0x002b89a1 0x1000 + 2849185
3 com.apple.Safari
0x002b8a01 0x1000 + 2849281
4 com.apple.Safari
0x000146a5 0x1000 + 79525
5 com.apple.AppKit
0x9343439e -[NSDocument removeWindowController:] + 87
6 com.apple.Safari
0x00071180 0x1000 + 459136
7 com.apple.AppKit
0x932a780a -[NSWindowController _windowWillClose:] + 209
8 com.apple.Safari
0x00130583 0x1000 + 1242499
9 com.apple.Foundation
0x927f3b97 _nsnote_callback + 230
10 com.apple.CoreFoundation
0x908563d2 __CFXNotificationPost + 345
11 com.apple.CoreFoundation
0x9084db51 _CFXNotificationPostNotification + 600
12 com.apple.Foundation
0x927ec128 -[NSNotificationCenter postNotificationName:object:userInfo:] + 121
13 com.apple.Foundation
0x927f30c9 -[NSNotificationCenter postNotificationName:object:] + 55
14 com.apple.AppKit
0x932a760e -[NSWindow _close] + 103
15 com.apple.AppKit
0x932a7580 -[NSWindow close] + 34
16 com.apple.Safari
0x00070c52 0x1000 + 457810
17 com.apple.Safari
0x00070bd5 0x1000 + 457685
18 com.apple.Foundation
0x927f79e9 -[NSArray makeObjectsPerformSelector:withObject:] + 324
19 com.apple.Foundation
0x9280866d -[NSArray makeObjectsPerformSelector:] + 141
20 com.apple.AppKit
0x9340e1d1 -[NSApplication _deallocHardCore:] + 215
21 com.apple.AppKit
0x9340dce4 -[NSApplication terminate:] + 629
22 com.apple.AppKit
0x9340da62 -[NSApplication _terminateSendShould:] + 63
23 libobjc.A.dylib
0x90a5cd76 objc_msgSendv + 54
24 com.apple.Foundation
0x92802d82 -[NSInvocation invoke] + 932
25 com.apple.Foundation
0x92842cca __NSFireTimer + 199
26 com.apple.CoreFoundation
0x9082d756 CFRunLoopRunSpecific + 3341
27 com.apple.CoreFoundation
0x9082ca42 CFRunLoopRunInMode + 61
28 com.apple.HIToolbox
0x92e01878 RunCurrentEventLoopInMode + 285
29 com.apple.HIToolbox
0x92e00eb9 ReceiveNextEventCommon + 184
30 com.apple.HIToolbox
0x92e00dd9 BlockUntilNextEventMatchingListInMode + 81
31 com.apple.AppKit
0x93286f45 _DPSNextEvent + 572
32 com.apple.AppKit
0x93286b37 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 137
33 com.apple.Safari
0x0000f6f9 0x1000 + 59129
34 com.apple.AppKit
0x932808c4 -[NSApplication run] + 512
35 com.apple.AppKit
0x93274820 NSApplicationMain + 573
36 com.apple.Safari
0x0000749b 0x1000 + 25755
37 com.apple.Safari
0x0010e512 0x1000 + 1103122
38 com.apple.Safari
0x00007219 0x1000 + 25113
Thread 1:
0 libSystem.B.dylib
0x90009817 mach_msg_trap + 7
1 com.apple.CoreFoundation
0x9082d227 CFRunLoopRunSpecific + 2014
2 com.apple.CoreFoundation
0x9082ca42 CFRunLoopRunInMode + 61
3 com.apple.Foundation
0x928585da +[NSURLCache _diskCacheSyncLoop:] + 206
4 com.apple.Foundation
0x927fbcfc forkThreadForFunction + 123
5 libSystem.B.dylib
0x90023d67 _pthread_body + 84
Thread 2:
0 libSystem.B.dylib
0x90009817 mach_msg_trap + 7
1 com.apple.CoreFoundation
0x9082d227 CFRunLoopRunSpecific + 2014
2 com.apple.CoreFoundation
0x9082ca42 CFRunLoopRunInMode + 61
3 com.apple.Safari
0x00026c6d 0x1000 + 154733
4 com.apple.Safari
0x00026b26 0x1000 + 154406
5 com.apple.Safari
0x00026aab 0x1000 + 154283
6 libSystem.B.dylib
0x90023d67 _pthread_body + 84
Thread 0 crashed with X86 Thread State (32-bit):
eax: 0x00000008 ebx: 0x00000008 ecx: 0xa0813d04 edx: 0xffffffff
edi: 0x026737a0 esi: 0x00000000 ebp: 0xbfffe528 esp: 0xbfffe4f0
ss: 0x0000001f efl: 0x00010286 eip: 0x002b80ba cs: 0x00000017
ds: 0x0000001f es: 0x0000001f fs: 0x00000000 gs: 0x00000037
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/System/Library/Frameworks/JavaScriptCore.framework/Versions/A/JavaScriptCore
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/System/Library/Frameworks/WebKit.framework/Versions/A/WebKit
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/System/Library/PrivateFrameworks/Apple80211.framework/Versions/A/Apple80211
0x947c7000 - 0x9490dfff com.apple.AddressBook.framework 4.0.6 (490)
/System/Library/Frameworks/AddressBook.framework/Versions/A/AddressBook
0x94999000 - 0x949a8fff com.apple.DSObjCWrappers.Framework 1.1
/System/Library/PrivateFrameworks/DSObjCWrappers.framework/Versions/A/DSObjCWrap pers
0x949af000 - 0x949d8fff com.apple.LDAPFramework 1.4.2 (69.1.1)
/System/Library/Frameworks/LDAP.framework/Versions/A/LDAP
0x949de000 - 0x949edfff libsasl2.2.dylib
/usr/lib/libsasl2.2.dylib
0x949f1000 - 0x94a16fff libssl.0.9.7.dylib
/usr/lib/libssl.0.9.7.dylib
0x94a22000 - 0x94a3ffff libresolv.9.dylib
/usr/lib/libresolv.9.dylib
0x94f57000 - 0x94f8ffff com.apple.PDFKit 1.0.4
/System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/PDFKit.framewo rk/Versions/A/PDFKit
0x96f70000 - 0x97047fff com.apple.QuartzComposer 1.2.6 (32.25)
/System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/QuartzComposer .framework/Versions/A/QuartzComposer
0x970d0000 - 0x970d0fff com.apple.quartzframework 1.0
/System/Library/Frameworks/Quartz.framework/Versions/A/Quartz
0x98f68000 - 0x98f91fff com.apple.CoreMediaPrivate 15.0
/System/Library/PrivateFrameworks/CoreMediaPrivate.framework/Versions/A/CoreMedi aPrivate
0x9990a000 - 0x99941fff com.apple.Syndication 1.0.8 (56.1)
/System/Library/PrivateFrameworks/Syndication.framework/Versions/A/Syndication
0x9b562000 - 0x9b5a2fff com.apple.CoreMediaIOServicesPrivate 20.0
/System/Library/PrivateFrameworks/CoreMediaIOServicesPrivate.framework/Versions/ A/CoreMediaIOServicesPrivate
0x9b8e1000 - 0x9b8f3fff com.apple.SyndicationUI 1.0.8 (56.1)
/System/Library/PrivateFrameworks/SyndicationUI.framework/Versions/A/Syndication UI
0x9fefc000 - 0x9ffaafff com.apple.QTKit 7.6.4 (1327.73)
/System/Library/Frameworks/QTKit.framework/Versions/A/QTKit
Model: iMac5,1, BootROM IM51.0090.B09, 2 processors, Intel Core 2 Duo, 2.16 GHz, 1 GB
Graphics: ATI Radeon X1600, ATY,RadeonX1600, PCIe, 128 MB
Memory Module: BANK 0/DIMM0, 512 MB, DDR2 SDRAM, 667 MHz
Memory Module: BANK 1/DIMM1, 512 MB, DDR2 SDRAM, 667 MHz
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x87), Broadcom BCM43xx 1.0 (4.170.46.9)
Bluetooth: Version 1.9.5f4, 2 service, 1 devices, 1 incoming serial ports
Network Service: Built-in Ethernet, Ethernet, en0
Network Service: AirPort, AirPort, en1
Serial ATA Device: WDC WD2500JS-40TGB0, 232.89 GB
Parallel ATA Device: PIONEER DVD-RW DVR-K06
USB Device: Built-in iSight, Micron, Up to 480 Mb/sec, 500 mA
USB Device: Hub in Apple Pro Keyboard, Mitsumi Electric, Up to 12 Mb/sec, 500 mA
USB Device: Apple Pro Keyboard, Mitsumi Electric, Up to 12 Mb/sec, 250 mA
USB Device: USB Optical Mouse, Logitech, Up to 1.5 Mb/sec, 500 mA
USB Device: Deskjet 3840, HP, Up to 12 Mb/sec, 500 mA
USB Device: Bluetooth USB Host Controller, Apple, Inc., Up to 12 Mb/sec, 500 mA
USB Device: IR Receiver, Apple Computer, Inc., Up to 12 Mb/sec, 500 mAYou installed the Conduit spyware. To remove it, select Go ▹ Go to Folder… from the Finder menu bar, then copy the following text into the box that opens:
~/Library/Application Support/Conduit
Delete the selected item, if it exists.
Now select Go to Folder… again and enter:
/Library
From the folder that opens, delete the following items, if they exist. You may be prompted for your login password.
Application Support/Conduit
InputManagers/CTLoader
LaunchAgents/com.conduit.loader.agent.plist
ScriptingAdditions/ct_scripting.osax
Close the folder. Now select Go to Folder… again and copy:
/Applications/Toolbars
Delete that item. Close the Finder windows you opened. Log out and log back in. -
Every time I try to open an attachment from my email firefox makes me download it. I just want to open the file, not download it.
http://support.mozilla.com/en-US/kb/Managing+file+types
Change the '''Action''' for '''''.doc''''' documents to OpenOffice, and then make sure the Mozilla Plugin is enabled in the OpenOffice program. <br />
Tools > Options > Internet + Browser Plugin
You have a number of Plugins that are outdated and are a security risk, please visit the Plugin Check page. http://www.mozilla.com/en-US/plugincheck/ -
Firefox does not start up after an automatic update. Every time i try to open it, it just prompts the Mozilla Crash Reporter.
''Add-ons: {972ce4c6-7e08-4474-a285-3208198ce6fd}:3.6.10
BuildID: 20100914125854
CrashTime: 1290192405
EMCheckCompatibility: true
FramePoisonBase: 00000000f0de0000
FramePoisonSize: 65536
InstallTime: 1287124738
ProductName: Firefox
ReleaseChannel: release
SecondsSinceLastCrash: 422
StartupTime: 1290192405
Theme: classic/1.0
Throttleable: 1
Vendor: Mozilla
Version: 3.6.10
This report also contains technical information about the state of the application when it crashed.''
Same thing happens when i click restart.
No difference when i run it in Safe mode. And it won't let me create a new profile either. Is there anyway else i can extract my bookmarks? This is driving me crazy!Did the crash reporter send any crash reports?<br />
You can see the crash reports in this folder:
"C:\Users\<user>\AppData\Roaming\Mozilla\Firefox\Crash Reports"
See: http://kb.mozillazine.org/Breakpad
See also [[Firefox crashes when you open it]]
Create a new profile as a test to check if your current profile is causing the problems.<br /><br />
See [[Basic Troubleshooting#Make_a_new_profile|Basic Troubleshooting: Make a new profile]]<br /><br />
There may be extensions and plugins installed by default in a new profile, so check that in "Tools > Add-ons > Extensions & Plugins"<br /><br />
If that new profile works then you can transfer some files from the old profile to that new profile (be careful not to copy corrupted files)<br /><br />
See http://kb.mozillazine.org/Transferring_data_to_a_new_profile_-_Firefox<br /><br />
If that still causes the same problem then do a clean reinstall and remove the Firefox program folder.
* Download a fresh Firefox copy from http://www.mozilla.com/firefox/all.html and save the file to the desktop.
* Uninstall your current Firefox version and remove the Firefox program folder before installing that copy of the Firefox installer.
* Don't remove personal data when uninstalling.
* It is important to delete the Firefox program folder to remove all the files and make sure that there are no problems with files that were leftover after uninstalling.
See:
* http://kb.mozillazine.org/Standard_diagnostic_-_Firefox#Clean_reinstall -
every time I try to open a new tab, it opens a whole new window, which makes what I use firefox for completely unmanagable. I also updated it the other day and all the changes I made are gone!
== This happened ==
Every time Firefox opened
== this eveningStart Firefox in [[Safe Mode]] to check if one of your add-ons is causing your problem (switch to the DEFAULT theme: Tools > Add-ons > Themes).
See [[Troubleshooting extensions and themes]] and [[Troubleshooting plugins]]
If it does work in Safe-mode then disable all your extensions and then try to find which is causing it by enabling one at a time until the problem reappears.
You can use "Disable all add-ons" on the [[Safe mode]] start window to disable all extensions.
You have to close and restart Firefox after each change via "File > Exit" (Mac: "Firefox > Quit"; Linux: "File > Quit") -
"Safari Quit Unexpectedly" Every time I try and open it?
Every time I try and open my safari, I get a problem report for Safari saying "Safari Quit Unexpectedly" and I can either hit "OK" which closes the box, "Reopen" which just brings that message up again, or "Show Details" which gives me a long list of coding, that I don't understand one bit. This has been happening for almost 2 weeks! Please help!!
If Safari crashes on launch and you don't have another web browser, you should be able to launch Safari by starting up in safe mode.
You may have installed the "Genieo" or "InstallMac" ad-injection malware. Follow the instructions on this Apple Support page to remove it.
Back up all data before making any changes.
Besides the files listed in the linked support article, you may also need to remove this file in the same way:
~/Library/LaunchAgents/com.genieo.completer.ltvbit.plist
If there are other items with a name that includes "Genieo" or "genieo" alongside any of those you find, remove them as well.
One of the steps in the article is to remove malicious Safari extensions. Do the equivalent in the Chrome and Firefox browsers, if you use either of those.
After removing the malware, remember to reset your home page in all the web browsers affected, if it was changed.
If you don't find any of the files or extensions listed, or if removing them doesn't stop the ad injection, then you may have one of the other kinds of adware covered by the support article. Follow the rest of the instructions in the article.
Make sure you don't repeat the mistake that led you to install the malware. Chances are you got it from an Internet cesspit such as "Softonic" or "CNET Download." Never visit either of those sites again. You might also have downloaded it from an ad in a page on some other site. The ad would probably have included a large green button labeled "Download" or "Download Now" in white letters. The button is designed to confuse people who intend to download something else on the same page. If you ever download a file that isn't obviously what you expected, delete it immediately.
In the Security & Privacy pane of System Preferences, select the General tab. The radio button marked Anywhere should not be selected. If it is, click the lock icon to unlock the settings, then select one of the other buttons. After that, don't ignore a warning that you are about to run or install an application from an unknown developer.
Still in System Preferences, open the App Store or Software Update pane and check the box marked
Install system data files and security updates
if it's not already checked. -
Ever since one of my kids tried to watch football on a website called crichd tv I keep getting pop us come up like Mackeeper and every time i try to open a web page it comes up with Smartsearch rather than google which is my preferred search engine in preferences. I have blocked extensions and changed homepage to google but this Smartsearch keeps overriding. Also a thing called MacKeeper keeps popping up I have followed the instructions to uninstall but the file it says to move to trash from the Applications folder but it simply isn't there or anywhere else. The file to uninstall Smartsearch is also not where they say it is in Library>frameworks>
Very frustrating from going from a perfectly working system to a now very frustrating and annoying pop ups coming uo after every time i open a new web page.
Any help or assistance in this matter would be very much appreciated.
RussYou (or your kids) inadvertently installed adware. You do not need to download or install anything to fix it.
Any tips on how to stop it from happening?
Yes. To learn how to avoid it in the future read How to install adware.
If you require them, Apple's removal instructions are linked in the Recovery Procedure near the end of that document. Read and follow them carefully. Pay particular attention to the easily overlooked passages directing you to restart your Mac when required. -
Hi, every time I try to open safari it doesnt allow me to do anything it says "safari quit unexpectedly" and this appears...
Process: Safari [1547]
Path: /Applications/Safari.app/Contents/MacOS/Safari
Identifier: com.apple.Safari
Version: 8.0.2 (10600.2.5)
Build Info: WebBrowser-7600002005000000~1
Code Type: X86-64 (Native)
Parent Process: ??? [1]
Responsible: Safari [1547]
User ID: 501
Date/Time: 2015-01-06 23:49:18.480 -0600
OS Version: Mac OS X 10.10.1 (14B25)
Report Version: 11
Anonymous UUID: 712E24BC-E472-49F2-4F6F-DFE9999EFE0D
Time Awake Since Boot: 2700 seconds
Crashed Thread: 13
Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_INVALID_ADDRESS at 0x0000000000000020
External Modification Warnings:
Thread creation by external task.
VM Regions Near 0x20:
-->
__TEXT 0000000108c06000-0000000108c07000 [ 4K] r-x/rwx SM=COW /Applications/Safari.app/Contents/MacOS/Safari
Application Specific Information:
Process Model:
Multiple Web Processes
Thread 0:: Dispatch queue: com.apple.main-thread
0 libobjc.A.dylib 0x00007fff90541978 lookUpImpOrForward + 141
1 libobjc.A.dylib 0x00007fff9052d1ac objc_msgSend + 236
2 com.apple.WebKit 0x000000010a229ca5 WebKit::WebPageProxy::WebPageProxy(WebKit::PageClient&, WebKit::WebProcessProxy&, unsigned long long, WebKit::WebPageConfiguration const&) + 1171
3 com.apple.WebKit 0x000000010a2297fb WebKit::WebPageProxy::create(WebKit::PageClient&, WebKit::WebProcessProxy&, unsigned long long, WebKit::WebPageConfiguration const&) + 69
4 com.apple.WebKit 0x000000010a263139 WebKit::WebProcessProxy::createWebPage(WebKit::PageClient&, WebKit::WebPageConfiguration const&) + 61
5 com.apple.WebKit 0x000000010a1d9032 WebKit::WebContext::createWebPage(WebKit::PageClient&, WebKit::WebPageConfiguration) + 238
6 com.apple.WebKit 0x000000010a2a3f56 -[WKView initWithFrame:context:configuration:webView:] + 547
7 com.apple.WebKit 0x000000010a078ec0 -[WKView(Private) initWithFrame:contextRef:pageGroupRef:relatedToPage:] + 209
8 com.apple.Safari.framework 0x0000000108f4b035 -[SearchableWKView initWithFrame:context:pageGroup:relatedToPage:privateBrowsingSession:] + 211
9 com.apple.Safari.framework 0x0000000108f4af01 -[SearchableWKView initWithFrame:context:pageGroup:relatedToPage:usePrivateBrowsing:] + 173
10 com.apple.Safari.framework 0x0000000108d3ecc4 -[BrowserWKView initWithDocument:frame:context:pageGroup:usePrivateBrowsing:] + 128
11 com.apple.Safari.framework 0x0000000108cd04e1 -[BrowserDocument initWithContentsOfRequest:usePrivateBrowsing:] + 257
12 com.apple.Safari.framework 0x0000000108cd06a0 -[BrowserDocument init] + 314
13 com.apple.AppKit 0x00007fff9224775f -[NSDocument initWithType:error:] + 29
14 com.apple.AppKit 0x00007fff9224705d -[NSDocumentController makeUntitledDocumentOfType:error:] + 445
15 com.apple.AppKit 0x00007fff9224669e -[NSDocumentController openUntitledDocumentAndDisplay:error:] + 307
16 com.apple.AppKit 0x00007fff9224652c -[NSDocumentController newDocument:] + 36
17 com.apple.Safari.framework 0x0000000108d0f7c0 +[BrowserWindowControllerMac reopen] + 256
18 com.apple.Safari.framework 0x0000000108c1e67f -[AppController applicationOpenUntitledFile:] + 22
19 com.apple.AppKit 0x00007fff9217ca5a -[NSApplication _doOpenUntitled] + 424
20 com.apple.AppKit 0x00007fff920b5b91 __58-[NSApplication(NSAppleEventHandling) _handleAEOpenEvent:]_block_invoke + 252
21 com.apple.AppKit 0x00007fff923bf389 __97-[NSDocumentController(NSInternal) _autoreopenDocumentsIgnoringExpendable:withCompletionHandler:]_block_invoke_3 + 140
22 com.apple.AppKit 0x00007fff923bed81 -[NSDocumentController(NSInternal) _autoreopenDocumentsIgnoringExpendable:withCompletionHandler:] + 798
23 com.apple.AppKit 0x00007fff91f5dee6 -[NSApplication _reopenWindowsAsNecessaryIncludingRestorableState:registeringAsReady:completion Handler:] + 331
24 com.apple.AppKit 0x00007fff91f5dc69 -[NSApplication(NSAppleEventHandling) _handleAEOpenEvent:] + 561
25 com.apple.AppKit 0x00007fff91f5d6b5 -[NSApplication(NSAppleEventHandling) _handleCoreEvent:withReplyEvent:] + 244
26 com.apple.Foundation 0x00007fff8ecfe458 -[NSAppleEventManager dispatchRawAppleEvent:withRawReply:handlerRefCon:] + 290
27 com.apple.Foundation 0x00007fff8ecfe2c9 _NSAppleEventManagerGenericHandler + 102
28 com.apple.AE 0x00007fff87ca799c aeDispatchAppleEvent(AEDesc const*, AEDesc*, unsigned int, unsigned char*) + 531
29 com.apple.AE 0x00007fff87ca7719 dispatchEventAndSendReply(AEDesc const*, AEDesc*) + 31
30 com.apple.AE 0x00007fff87ca7623 aeProcessAppleEvent + 295
31 com.apple.HIToolbox 0x00007fff8d91537e AEProcessAppleEvent + 56
32 com.apple.AppKit 0x00007fff91f59d76 _DPSNextEvent + 2665
33 com.apple.AppKit 0x00007fff91f58e80 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 194
34 com.apple.Safari.framework 0x0000000108c87ad0 -[BrowserApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 246
35 com.apple.AppKit 0x00007fff91f4ce23 -[NSApplication run] + 594
36 com.apple.AppKit 0x00007fff91f382d4 NSApplicationMain + 1832
37 libdyld.dylib 0x00007fff8dc555c9 start + 1
Thread 1:: Dispatch queue: com.apple.libdispatch-manager
0 libsystem_kernel.dylib 0x00007fff8d43f22e kevent64 + 10
1 libdispatch.dylib 0x00007fff93870a6a _dispatch_mgr_thread + 52
Thread 2:
0 libsystem_kernel.dylib 0x00007fff8d43e946 __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff8c8224a1 start_wqthread + 13
Thread 3:
0 libsystem_kernel.dylib 0x00007fff8d43e946 __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff8c8224a1 start_wqthread + 13
Thread 4:
0 libsystem_kernel.dylib 0x00007fff8d43e946 __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff8c8224a1 start_wqthread + 13
Thread 5:
0 libsystem_kernel.dylib 0x00007fff8d43e946 __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff8c8224a1 start_wqthread + 13
Thread 6:: WebCore: IconDatabase
0 libsystem_kernel.dylib 0x00007fff8d43e132 __psynch_cvwait + 10
1 com.apple.WebCore 0x000000010a83e88b WebCore::IconDatabase::syncThreadMainLoop() + 411
2 com.apple.WebCore 0x000000010a83b9d9 WebCore::IconDatabase::iconDatabaseSyncThread() + 361
3 com.apple.JavaScriptCore 0x00000001099f7a9f ***::wtfThreadEntryPoint(void*) + 15
4 libsystem_pthread.dylib 0x00007fff8c8242fc _pthread_body + 131
5 libsystem_pthread.dylib 0x00007fff8c824279 _pthread_start + 176
6 libsystem_pthread.dylib 0x00007fff8c8224b1 thread_start + 13
Thread 7:
0 libsystem_kernel.dylib 0x00007fff8d43e946 __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff8c8224a1 start_wqthread + 13
Thread 8:
0 libsystem_kernel.dylib 0x00007fff8d43e946 __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff8c8224a1 start_wqthread + 13
Thread 9:
0 libsystem_kernel.dylib 0x00007fff8d43e946 __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff8c8224a1 start_wqthread + 13
Thread 10:: com.apple.CoreAnimation.render-server
0 libsystem_kernel.dylib 0x00007fff8d43952e mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff8d43869f mach_msg + 55
2 com.apple.QuartzCore 0x00007fff88192d63 CA::Render::Server::server_thread(void*) + 198
3 com.apple.QuartzCore 0x00007fff88192c96 thread_fun + 25
4 libsystem_pthread.dylib 0x00007fff8c8242fc _pthread_body + 131
5 libsystem_pthread.dylib 0x00007fff8c824279 _pthread_start + 176
6 libsystem_pthread.dylib 0x00007fff8c8224b1 thread_start + 13
Thread 11:: com.apple.NSURLConnectionLoader
0 libsystem_kernel.dylib 0x00007fff8d43952e mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff8d43869f mach_msg + 55
2 com.apple.CoreFoundation 0x00007fff9087eb14 __CFRunLoopServiceMachPort + 212
3 com.apple.CoreFoundation 0x00007fff9087dfdb __CFRunLoopRun + 1371
4 com.apple.CoreFoundation 0x00007fff9087d838 CFRunLoopRunSpecific + 296
5 com.apple.CFNetwork 0x00007fff8f5e0d20 +[NSURLConnection(Loader) _resourceLoadLoop:] + 434
6 com.apple.Foundation 0x00007fff8ed44b7a __NSThread__main__ + 1345
7 libsystem_pthread.dylib 0x00007fff8c8242fc _pthread_body + 131
8 libsystem_pthread.dylib 0x00007fff8c824279 _pthread_start + 176
9 libsystem_pthread.dylib 0x00007fff8c8224b1 thread_start + 13
Thread 12:
0 libsystem_kernel.dylib 0x00007fff8d43e946 __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff8c8224a1 start_wqthread + 13
Thread 13 Crashed:
0 libsystem_pthread.dylib 0x00007fff8c822695 _pthread_mutex_lock + 87
1 libsystem_c.dylib 0x00007fff88122b78 vfprintf_l + 28
2 libsystem_c.dylib 0x00007fff8811b620 fprintf + 186
3 ??? 0x000000010f9595dc 0 + 4556428764
Thread 13 crashed with X86 Thread State (64-bit):
rax: 0x0000000000000000 rbx: 0x00007fff74c731d8 rcx: 0x00007fff74c731f0 rdx: 0x00000000000000a0
rdi: 0x00007fff74c731f0 rsi: 0x00007fff8c822b14 rbp: 0x000000010f955e30 rsp: 0x000000010f955db0
r8: 0x000000010f95d000 r9: 0x0000000000000054 r10: 0x0000000000000000 r11: 0x0000000000000206
r12: 0x00007fff74c726b8 r13: 0x0000000000000000 r14: 0x0000000000000000 r15: 0x0000000000000000
rip: 0x00007fff8c822695 rfl: 0x0000000000010246 cr2: 0x0000000000000020
Logical CPU: 3
Error Code: 0x00000004
Trap Number: 14
Binary Images:
0x108c06000 - 0x108c06fff com.apple.Safari (8.0.2 - 10600.2.5) <2225AE13-780E-3234-9A05-9DD6D94EE96C> /Applications/Safari.app/Contents/MacOS/Safari
0x108c11000 - 0x10954aff7 com.apple.Safari.framework (10600 - 10600.2.5) <70257BE2-5D89-3EAA-8863-269880160EEE> /System/Library/StagedFrameworks/Safari/Safari.framework/Versions/A/Safari
0x1099ed000 - 0x109f00ff3 com.apple.JavaScriptCore (10600 - 10600.2.1) <ABEF8FB3-6DC5-3FCF-9B4A-1DF6411063B0> /System/Library/StagedFrameworks/Safari/JavaScriptCore.framework/Versions/A/Jav aScriptCore
0x10a06b000 - 0x10a31ffff com.apple.WebKit (10600 - 10600.2.5) <11CA89A1-A002-3FEB-8046-B31E92003AED> /System/Library/StagedFrameworks/Safari/WebKit.framework/Versions/A/WebKit
0x10a5f6000 - 0x10a5f6fff com.apple.WebKit2 (10600 - 10600.2.5) <ED09F7D3-1F46-3925-8E11-D6AC3492658E> /System/Library/StagedFrameworks/Safari/WebKit2.framework/Versions/A/WebKit2
0x10a5ff000 - 0x10a73bffb com.apple.WebKitLegacy (10600 - 10600.2.5) <0A88D3D6-F5BA-30F4-9D09-87DF653759FC> /System/Library/StagedFrameworks/Safari/WebKitLegacy.framework/Versions/A/WebKi tLegacy
0x10a837000 - 0x10b7dcff7 com.apple.WebCore (10600 - 10600.2.1) <628CB849-0E8D-3071-98A3-55E7D24087DF> /System/Library/StagedFrameworks/Safari/WebCore.framework/Versions/A/WebCore
0x1109f6000 - 0x110a1effb libRIP.A.dylib (772) <9262437A-710A-397D-8E34-1CBFEA1FC5E1> /System/Library/Frameworks/CoreGraphics.framework/Versions/A/Resources/libRIP.A .dylib
0x110a64000 - 0x110a64ff5 +cl_kernels (???) <334849CB-EE88-4231-9CCC-43524BC5B346> cl_kernels
0x110a6e000 - 0x110a6efef +cl_kernels (???) <C852D288-3B56-443A-84DC-338640E94413> cl_kernels
0x1116d3000 - 0x1117b9fef unorm8_bgra.dylib (2.4.5) <90797750-141F-3114-ACD0-A71363968678> /System/Library/Frameworks/OpenCL.framework/Versions/A/Libraries/ImageFormats/u norm8_bgra.dylib
0x7fff6c1a7000 - 0x7fff6c1dd837 dyld (353.2.1) <4696A982-1500-34EC-9777-1EF7A03E2659> /usr/lib/dyld
0x7fff84449000 - 0x7fff8447cff7 com.apple.MediaKit (16 - 757) <345EDAFE-3E39-3B0F-8D84-54657EC4396D> /System/Library/PrivateFrameworks/MediaKit.framework/Versions/A/MediaKit
0x7fff84d11000 - 0x7fff84d16ff7 libmacho.dylib (862) <126CA2ED-DE91-308F-8881-B9DAEC3C63B6> /usr/lib/system/libmacho.dylib
0x7fff84d43000 - 0x7fff8511afe7 com.apple.CoreAUC (211.0.0 - 211.0.0) <C8B2470F-3994-37B8-BE10-6F78667604AC> /System/Library/PrivateFrameworks/CoreAUC.framework/Versions/A/CoreAUC
0x7fff85149000 - 0x7fff85189ff7 libGLImage.dylib (11.0.7) <7CBCEB4B-D22F-3116-8B28-D1C22D28C69D> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLImage.dyl ib
0x7fff8518a000 - 0x7fff851d9ff7 com.apple.opencl (2.4.2 - 2.4.2) <6AE26E08-6EFC-3E1B-B202-EFA9C3E5B9D4> /System/Library/Frameworks/OpenCL.framework/Versions/A/OpenCL
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0x7fff8f748000 - 0x7fff8f777fff com.apple.securityinterface (10.0 - 55058) <21F38170-2D3D-3FA2-B0EC-379482AFA5E4> /System/Library/Frameworks/SecurityInterface.framework/Versions/A/SecurityInter face
0x7fff8f778000 - 0x7fff8f806ff7 com.apple.CorePDF (4.0 - 4) <9CD7EC6D-3593-3D60-B04F-75F612CCB99A> /System/Library/PrivateFrameworks/CorePDF.framework/Versions/A/CorePDF
0x7fff8f807000 - 0x7fff8f808ffb libremovefile.dylib (35) <3485B5F4-6CE8-3C62-8DFD-8736ED6E8531> /usr/lib/system/libremovefile.dylib
0x7fff8f809000 - 0x7fff8f810fff com.apple.NetFS (6.0 - 4.0) <1581D25F-CC07-39B0-90E8-5D4F3CF84EBA> /System/Library/Frameworks/NetFS.framework/Versions/A/NetFS
0x7fff8f811000 - 0x7fff8f85dfff com.apple.corelocation (1486.17 - 1615.21) <DB68CEB9-0D51-3CB9-86A4-B0400CE6C515> /System/Library/Frameworks/CoreLocation.framework/Versions/A/CoreLocation
0x7fff8f85e000 - 0x7fff8f8afff7 com.apple.AppleVAFramework (5.0.31 - 5.0.31) <762E9358-A69A-3D63-8282-3B77FBE0147E> /System/Library/PrivateFrameworks/AppleVA.framework/Versions/A/AppleVA
0x7fff8f8b0000 - 0x7fff8f8b7fff com.apple.network.statistics.framework (1.2 - 1) <61B311D1-7F15-35B3-80D4-99B8BE90ACD9> /System/Library/PrivateFrameworks/NetworkStatistics.framework/Versions/A/Networ kStatistics
0x7fff8f9f0000 - 0x7fff8fa0cfff com.apple.GenerationalStorage (2.0 - 209.11) <9FF8DD11-25FB-3047-A5BF-9415339B3EEC> /System/Library/PrivateFrameworks/GenerationalStorage.framework/Versions/A/Gene rationalStorage
0x7fff8fa32000 - 0x7fff8fad3ff7 com.apple.Bluetooth (4.3.1 - 4.3.1f2) <EDC78AEE-28E7-324C-9947-41A0814A8154> /System/Library/Frameworks/IOBluetooth.framework/Versions/A/IOBluetooth
0x7fff8fb48000 - 0x7fff8fb4dff7 com.apple.ServerInformation (2.0 - 1) <020F4A0E-F1A2-38AE-8F2B-22200CF1FC82> /System/Library/PrivateFrameworks/ServerInformation.framework/Versions/A/Server Information
0x7fff8fb52000 - 0x7fff8fb57ff7 com.apple.MediaAccessibility (1.0 - 61) <00A3E0B6-79AC-387E-B282-AADFBD5722F6> /System/Library/Frameworks/MediaAccessibility.framework/Versions/A/MediaAccessi bility
0x7fff8fb58000 - 0x7fff8fb5bfff com.apple.help (1.3.3 - 46) <CA4541F4-CEF5-355C-8F1F-EA65DC1B400F> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Help.framewor k/Versions/A/Help
0x7fff8fb5c000 - 0x7fff8fb7ffff com.apple.Sharing (328.3 - 328.3) <FDEE49AD-8804-3760-9C14-8D1D10BBEA37> /System/Library/PrivateFrameworks/Sharing.framework/Versions/A/Sharing
0x7fff8fb99000 - 0x7fff8fbabff7 com.apple.ImageCapture (9.0 - 9.0) <7FB65DD4-56B5-35C4-862C-7A2DED991D1F> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/ImageCapture. framework/Versions/A/ImageCapture
0x7fff8fbac000 - 0x7fff8fbcbfff com.apple.CoreDuet (1.0 - 1) <36AA9FD5-2685-314D-B364-3FA4688D86BD> /System/Library/PrivateFrameworks/CoreDuet.framework/Versions/A/CoreDuet
0x7fff8fbcc000 - 0x7fff8fe36ff7 com.apple.imageKit (2.6 - 838) <DDFE019E-DF3E-37DA-AEC0-9182454B7312> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/ImageKit.fram ework/Versions/A/ImageKit
0x7fff8fe37000 - 0x7fff8feb8ff3 com.apple.CoreUtils (1.0 - 101.1) <45E5E51B-947E-3F2D-BD9C-480E72555C23> /System/Library/PrivateFrameworks/CoreUtils.framework/Versions/A/CoreUtils
0x7fff8feb9000 - 0x7fff90121ffb com.apple.security (7.0 - 57031.1.35) <96141D1F-614E-32C4-8AC2-F47481F23F43> /System/Library/Frameworks/Security.framework/Versions/A/Security
0x7fff90122000 - 0x7fff90134fff libsasl2.2.dylib (193) <E523DD05-544B-3430-8AA9-672408A5AF8B> /usr/lib/libsasl2.2.dylib
0x7fff90135000 - 0x7fff90139fff libCoreVMClient.dylib (79) <FC4E08E3-749E-32FF-B5E9-211F29864831> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libCoreVMClien t.dylib
0x7fff90219000 - 0x7fff9034bff7 com.apple.MediaControlSender (2.0 - 215.10) <8ECF208C-587A-325F-9866-09890D58F1B1> /System/Library/PrivateFrameworks/MediaControlSender.framework/Versions/A/Media ControlSender
0x7fff9034c000 - 0x7fff9035bfff com.apple.LangAnalysis (1.7.0 - 1.7.0) <D1E527E4-C561-352F-9457-E8C50232793C> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ LangAnalysis.framework/Versions/A/LangAnalysis
0x7fff9035c000 - 0x7fff90483fff com.apple.coreui (2.1 - 305) <BB430677-D1F7-38DD-8F05-70E54352B8B5> /System/Library/PrivateFrameworks/CoreUI.framework/Versions/A/CoreUI
0x7fff904bd000 - 0x7fff904dbff7 com.apple.addressbook.vCard (9.0 - 1499) <B1BC7C0A-A783-3574-8248-BC689F43A0A0> /System/Library/PrivateFrameworks/vCard.framework/Versions/A/vCard
0x7fff9052c000 - 0x7fff90711267 libobjc.A.dylib (646) <3B60CD90-74A2-3A5D-9686-B0772159792A> /usr/lib/libobjc.A.dylib
0x7fff90712000 - 0x7fff9073dfff libc++abi.dylib (125) <88A22A0F-87C6-3002-BFBA-AC0F2808B8B9> /usr/lib/libc++abi.dylib
0x7fff90766000 - 0x7fff90791fff com.apple.DictionaryServices (1.2 - 229) <6789EC43-CADA-394D-8FE8-FC3A2DD136B9> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Diction aryServices.framework/Versions/A/DictionaryServices
0x7fff90792000 - 0x7fff90800ffb com.apple.Heimdal (4.0 - 2.0) <B852ACA1-4C64-3E2A-A9D3-6D4C80AD9429> /System/Library/PrivateFrameworks/Heimdal.framework/Versions/A/Heimdal
0x7fff90801000 - 0x7fff9080bff7 com.apple.CrashReporterSupport (10.10 - 629) <EC97EA5E-3190-3717-A4A9-2F35A447E7A6> /System/Library/PrivateFrameworks/CrashReporterSupport.framework/Versions/A/Cra shReporterSupport
0x7fff9080c000 - 0x7fff90ba2fff com.apple.CoreFoundation (6.9 - 1151.16) <F2B088AF-A5C6-3FAE-9EB4-7931AF6359E4> /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
0x7fff90ba3000 - 0x7fff90bc8ff7 libPng.dylib (1231) <2D5AC0EE-4056-3F76-97E7-BBD415F072B5> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libPng.dylib
0x7fff90bc9000 - 0x7fff90bdbff7 com.apple.CoreDuetDaemonProtocol (1.0 - 1) <CE9FABB4-1C5D-3F9B-9BB8-5CC50C3E5E31> /System/Library/PrivateFrameworks/CoreDuetDaemonProtocol.framework/Versions/A/C oreDuetDaemonProtocol
0x7fff90bdc000 - 0x7fff90e84ff7 com.apple.RawCamera.bundle (6.02 - 768) <3156D0F8-335C-3380-A849-D47ED4163D3A> /System/Library/CoreServices/RawCamera.bundle/Contents/MacOS/RawCamera
0x7fff90e85000 - 0x7fff90eddff7 com.apple.accounts.AccountsDaemon (113 - 113) <E0074FA1-1872-3F20-8445-3E2FEA290CFB> /System/Library/PrivateFrameworks/AccountsDaemon.framework/Versions/A/AccountsD aemon
0x7fff90fbb000 - 0x7fff9105adf7 com.apple.AppleJPEG (1.0 - 1) <9BB3D7DF-630A-3E1C-A124-12D6C4D0DE70> /System/Library/PrivateFrameworks/AppleJPEG.framework/Versions/A/AppleJPEG
0x7fff9105b000 - 0x7fff9105efff com.apple.IOSurface (97 - 97) <D4B4D2B2-7B16-3174-9EA6-55E0A10B452D> /System/Library/Frameworks/IOSurface.framework/VeIf Safari crashes on launch and you don't have another web browser, you should be able to launch Safari by starting up in safe mode.
You may have installed the "Genieo" or "InstallMac" ad-injection malware. Follow the instructions on this Apple Support page to remove it.
Back up all data before making any changes.
Besides the files listed in the linked support article, you may also need to remove this file in the same way:
~/Library/LaunchAgents/com.genieo.completer.ltvbit.plist
If there are other items with a name that includes "Genieo" or "genieo" alongside any of those you find, remove them as well.
One of the steps in the article is to remove malicious Safari extensions. Do the equivalent in the Chrome and Firefox browsers, if you use either of those.
After removing the malware, remember to reset your home page in all the web browsers affected, if it was changed.
If you don't find any of the files or extensions listed, or if removing them doesn't stop the ad injection, then you may have one of the other kinds of adware covered by the support article. Follow the rest of the instructions in the article.
Make sure you don't repeat the mistake that led you to install the malware. Chances are you got it from an Internet cesspit such as "Softonic" or "CNET Download." Never visit either of those sites again. You might also have downloaded it from an ad in a page on some other site. The ad would probably have included a large green button labeled "Download" or "Download Now" in white letters. The button is designed to confuse people who intend to download something else on the same page. If you ever download a file that isn't obviously what you expected, delete it immediately.
In the Security & Privacy pane of System Preferences, select the General tab. The radio button marked Anywhere should not be selected. If it is, click the lock icon to unlock the settings, then select one of the other buttons. After that, don't ignore a warning that you are about to run or install an application from an unknown developer.
Still in System Preferences, open the App Store or Software Update pane and check the box marked
Install system data files and security updates (OS X 10.10 or later)
or
Download updates automatically (OS X 10.9 or earlier)
if it's not already checked. -
Every time I try to open Photoshop Elements 12, it opens the Adobe login, after I login the program does not open:( Help please?
Start Firefox in [[Safe Mode]] to check if one of your add-ons is causing your problem (switch to the DEFAULT theme: Tools > Add-ons > Themes).
See [[Troubleshooting extensions and themes]] and [[Troubleshooting plugins]]
If it does work in Safe-mode then disable all your extensions and then try to find which is causing it by enabling one at a time until the problem reappears.
You can use "Disable all add-ons" on the [[Safe mode]] start window to disable all extensions.
You have to close and restart Firefox after each change via "File > Exit" (Mac: "Firefox > Quit"; Linux: "File > Quit") -
Every time i try to open a new tab on safari 6, it closes and restarts
every time i try to open a new tab on safari 6, it closes and restarts,,, it happened after the latest update
Start Firefox in [[Safe Mode]] to check if one of your add-ons is causing your problem (switch to the DEFAULT theme: Tools > Add-ons > Themes).
See [[Troubleshooting extensions and themes]] and [[Troubleshooting plugins]]
If it does work in Safe-mode then disable all your extensions and then try to find which is causing it by enabling one at a time until the problem reappears.
You can use "Disable all add-ons" on the [[Safe mode]] start window to disable all extensions.
You have to close and restart Firefox after each change via "File > Exit" (Mac: "Firefox > Quit"; Linux: "File > Quit") -
<blockquote>Locking duplicate thread.<br>
Please continue here: [[/questions/880054]]</blockquote>
Question
Every time I try to open Firefox I get a popup saying it is already open, and to close it or restart; but it is NOT open, and restarting doesn't heDuplicate Thread LOCK please
* Continue here - https://support.mozilla.com/en-US/questions/880054
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