Every time itunes updates, I lose my music and playlists

Hi there
I am using an iPo Classic and Windows 8.
Lately, whenever iTune runs an update, it loses my whole music library and playlists.
The iTunes folder is also empty. This is very irritating! There is free software which very esil can restore my msuuc back from the Ipod, but I cannot find anywhere which can reinstall one's playlists in iTunes - and this is more of a mission ti recreate than simply re-importing all the musi
Does anyone know how to get one's playlists back from the Ipod?
Thanks!
Kirsten

The instructions do NOT involve manually deleting the Trusteer folder on the C drive. As this is a security related program it may not be surprising that it will try to prevent deletion of the folder.
You need to follow the correct uninstall instructions. If you have a problem with them then it is a Windows / Trusteer issue and you would be best asking them.
I do note their site now specifically lists firefox 30 as being supported.
* http://trusteer.force.com/PKB/articles/FAQ/Uninstall-instructions
** http://www.trusteer.com/support/uninstalling-rapport-windows-vista-and-windows-7
*http://www.trusteer.com/support/submit-ticket (In fact you may need your bank to do that on your behalf)
*http://trusteer.force.com/PKB/articles/FAQ/supported-platforms?l=en_US&lang=en_US

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