Everything crashes after FCS Remover
Hi Everyone,
So I think FCS Remover has buggered up my Final Cut Studio...
I wanted to do a fresh install of FCS 2.0 so that I could put all the extra content on an external HD (i work on my G4 powerbook so space is important).
I used FCS Remover to uninstall, re-installed, and from then onall FCS apps quit immediately.
Singling out Final Cut Pro I saw that it was a problem within the PrivateFrameworks. I'm not great with these things so I have been searching for ages and finally saw this on Digital Rebellion, home of FCS Remover;
"This is a bug fix update for FCS Remover, bringing it up to version 2.0.3.
It fixes the issue some Leopard users were getting where Final Cut Pro would crash upon reinstallation, citing missing frameworks, due to the latest 6.0.5 patch for FCP. This issue is now fixed.
This new version will fix the issue for future users but if you already are experiencing it, follow the steps here to fix it."
It links to this thread;
http://discussions.apple.com/thread.jspa?threadID=1803523&start=0&tstart=0
I couldn't get the linked method to work with Transmission, but I did manage to copy the correct folder from the content package within the install dvd over to my system/library/PrivateFrameworks and now Final Cut Pro seems to work fine.
Unfortunately, apart from Cinema Tools and Color, none of the other apps do. I'm concentrating on Soundtrack Pro at the moment. It was crashing and reporting the BrowserKit.framework folder missing from PrivateFrameworks. Using the same method as before I copied that folder from the install dvd but it hasn't done the trick. Soundtrack Pro now starts to open up but never quite makes it. Motion, DVD Studio Pro and Compressor are all the same. They don't quit, but they don't open.
I have tried to uninstall/re-install FCS but FCS Remover has obviously done some serious damage. If anyone has experienced this and knows how to remedy it please get in touch.
Thanks,
Double-ohh
Firstly, I would like to thank you very much for giving me your time and helping me with this issue. I really appreciate it.
Secondly, good news.... It's fixed!
Unfortunately I won't be able to give you an expert diagnosis or explanation, but I will do my best.
I know from the crash report that Final Cut Pro was missing the following folders;
- Macintosh HD/System/Library/PrivateFrameworks/ProKit.framework/versions/A
When I managed to copy those folders from the FCS install DVD Final Cut Pro worked fine. The other apps. ceased to crash on opening, but none would fully open or operate. Some would show a blank window, some would show no window at all.
Soundtrack Pro crashed once or twice so I was able to tell from the report that it was missing the following folders;
- Macintosh HD/System/Library/PrivateFrameworks/BrowserKit.framework/versions/A
I copied that file from the install DVD and although it helped, Soundtrack Pro still would not show an operational window.
Tha last thing I did last night was to download the latest version of FCS Remover v2.0.3, un-install everything (ALL), repair permissions (just because I don't know any better) and then re-install FCS.
When it was done I was no better off. I have been checking for updates throughout this issue but when I woke up this morning I checked for any software updates and found an update for each FCS application as well as the two pro aps frameworks updates that I installed over the last two days.
I installed all the updates. When it was done the first thing I did was to check the private frameworks folder in my system library and BOTH of the missing folders that I knew about (ProKit.framework/versions/A and BrowserKit.framework/versions/A) were in place.
I have tested each application now and everything works wonderfully!
If this problem comes up again with anyone and in the unlikely case that I can be of any assistance, pleaase do not hesitate to contact me.
Thank you once again for all your help,
Double_ohh7
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__TEXT 0000000100000000-000000010186d000 [ 24.4M] r-x/rwx SM=COW /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/MacOS/Adobe Illustrator
Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
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1 com.adobe.illustrator.plugins.Services 0x0000000136b627d1 PluginMain + 123233
2 com.adobe.illustrator.plugins.Services 0x0000000136b629f5 PluginMain + 123781
3 com.adobe.illustrator.plugins.Services 0x0000000136b6b0c2 PluginMain + 158290
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9 com.adobe.illustrator 0x0000000100957132 0x100000000 + 9793842
10 com.adobe.illustrator 0x0000000100beaf3a 0x100000000 + 12496698
11 com.adobe.illustrator 0x0000000100983b16 0x100000000 + 9976598
12 com.adobe.illustrator 0x00000001007d8cb2 0x100000000 + 8228018
13 com.adobe.illustrator 0x00000001006ff933 0x100000000 + 7338291
14 com.adobe.illustrator 0x0000000100759ec2 0x100000000 + 7708354
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23 com.apple.CoreFoundation 0x00007fff9524e31d __CFRunLoopDoTimer + 557
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25 com.apple.CoreFoundation 0x00007fff952330e2 CFRunLoopRunSpecific + 290
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33 com.adobe.illustrator 0x000000010075b698 0x100000000 + 7714456
34 com.adobe.illustrator 0x00000001006ff385 0x100000000 + 7336837
35 com.adobe.illustrator 0x00000001006ef5d4 0x100000000 + 7271892
36 com.adobe.illustrator 0x00000001001635f8 0x100000000 + 1455608
Thread 1:: Dispatch queue: com.apple.libdispatch-manager
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1 libdispatch.dylib 0x00007fff94205dea _dispatch_mgr_invoke + 883
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Thread 2:
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1 libsystem_c.dylib 0x00007fff90c8df4c _pthread_workq_return + 25
2 libsystem_c.dylib 0x00007fff90c8dd13 _pthread_wqthread + 412
3 libsystem_c.dylib 0x00007fff90c781d1 start_wqthread + 13
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1 libsystem_c.dylib 0x00007fff90c8df4c _pthread_workq_return + 25
2 libsystem_c.dylib 0x00007fff90c8dd13 _pthread_wqthread + 412
3 libsystem_c.dylib 0x00007fff90c781d1 start_wqthread + 13
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1 libsystem_c.dylib 0x00007fff90c8df4c _pthread_workq_return + 25
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1 libsystem_c.dylib 0x00007fff90c8ffe9 _pthread_cond_wait + 869
2 com.apple.CoreServices.CarbonCore 0x00007fff90011210 TSWaitOnCondition + 108
3 com.apple.CoreServices.CarbonCore 0x00007fff900113e7 TSWaitOnConditionTimedRelative + 132
4 com.apple.CoreServices.CarbonCore 0x00007fff8ff73b14 MPWaitOnQueue + 252
5 com.adobe.ACE 0x0000000102a262c9 0x1029ed000 + 234185
6 com.adobe.ACE 0x0000000102a255da 0x1029ed000 + 230874
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1 libsystem_c.dylib 0x00007fff90c8ffe9 _pthread_cond_wait + 869
2 com.apple.CoreServices.CarbonCore 0x00007fff90011210 TSWaitOnCondition + 108
3 com.apple.CoreServices.CarbonCore 0x00007fff900113e7 TSWaitOnConditionTimedRelative + 132
4 com.apple.CoreServices.CarbonCore 0x00007fff8ff73b14 MPWaitOnQueue + 252
5 com.adobe.ACE 0x0000000102a262c9 0x1029ed000 + 234185
6 com.adobe.ACE 0x0000000102a255da 0x1029ed000 + 230874
7 com.apple.CoreServices.CarbonCore 0x00007fff8ffe87e0 PrivateMPEntryPoint + 58
8 libsystem_c.dylib 0x00007fff90c8b7a2 _pthread_start + 327
9 libsystem_c.dylib 0x00007fff90c781e1 thread_start + 13
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0 libsystem_kernel.dylib 0x00007fff923090fa __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff90c8ffe9 _pthread_cond_wait + 869
2 com.apple.CoreServices.CarbonCore 0x00007fff90011210 TSWaitOnCondition + 108
3 com.apple.CoreServices.CarbonCore 0x00007fff900113e7 TSWaitOnConditionTimedRelative + 132
4 com.apple.CoreServices.CarbonCore 0x00007fff8ff73b14 MPWaitOnQueue + 252
5 com.adobe.ACE 0x0000000102a262c9 0x1029ed000 + 234185
6 com.adobe.ACE 0x0000000102a255da 0x1029ed000 + 230874
7 com.apple.CoreServices.CarbonCore 0x00007fff8ffe87e0 PrivateMPEntryPoint + 58
8 libsystem_c.dylib 0x00007fff90c8b7a2 _pthread_start + 327
9 libsystem_c.dylib 0x00007fff90c781e1 thread_start + 13
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0 libsystem_kernel.dylib 0x00007fff923090fa __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff90c8ffe9 _pthread_cond_wait + 869
2 com.apple.CoreServices.CarbonCore 0x00007fff90011210 TSWaitOnCondition + 108
3 com.apple.CoreServices.CarbonCore 0x00007fff900113e7 TSWaitOnConditionTimedRelative + 132
4 com.apple.CoreServices.CarbonCore 0x00007fff8ff73b14 MPWaitOnQueue + 252
5 com.adobe.ACE 0x0000000102a262c9 0x1029ed000 + 234185
6 com.adobe.ACE 0x0000000102a255da 0x1029ed000 + 230874
7 com.apple.CoreServices.CarbonCore 0x00007fff8ffe87e0 PrivateMPEntryPoint + 58
8 libsystem_c.dylib 0x00007fff90c8b7a2 _pthread_start + 327
9 libsystem_c.dylib 0x00007fff90c781e1 thread_start + 13
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0 libsystem_kernel.dylib 0x00007fff923090fa __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff90c8ffe9 _pthread_cond_wait + 869
2 com.apple.CoreServices.CarbonCore 0x00007fff90011210 TSWaitOnCondition + 108
3 com.apple.CoreServices.CarbonCore 0x00007fff900113e7 TSWaitOnConditionTimedRelative + 132
4 com.apple.CoreServices.CarbonCore 0x00007fff8ff73b14 MPWaitOnQueue + 252
5 com.adobe.ACE 0x0000000102a262c9 0x1029ed000 + 234185
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7 com.apple.CoreServices.CarbonCore 0x00007fff8ffe87e0 PrivateMPEntryPoint + 58
8 libsystem_c.dylib 0x00007fff90c8b7a2 _pthread_start + 327
9 libsystem_c.dylib 0x00007fff90c781e1 thread_start + 13
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0 libsystem_kernel.dylib 0x00007fff923090fa __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff90c8ffe9 _pthread_cond_wait + 869
2 com.adobe.AGM 0x0000000102ed4d5b AGMInitialize + 3255471
3 com.adobe.AGM 0x0000000102ed5b5c AGMInitialize + 3259056
4 com.adobe.AGM 0x0000000102edcdeb AGMInitialize + 3288383
5 libsystem_c.dylib 0x00007fff90c8b7a2 _pthread_start + 327
6 libsystem_c.dylib 0x00007fff90c781e1 thread_start + 13
Thread 13:
0 libsystem_kernel.dylib 0x00007fff923090fa __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff90c8ffe9 _pthread_cond_wait + 869
2 com.adobe.ape.engine 0x000000012f91ec0d APXGetHostAPI + 2516093
3 com.adobe.ape.engine 0x000000012f6ccec1 APXGetHostAPI + 83761
4 com.adobe.ape.engine 0x000000012f91ecd1 APXGetHostAPI + 2516289
5 com.adobe.ape.engine 0x000000012f91ed4a APXGetHostAPI + 2516410
6 com.adobe.ape.engine 0x000000012f91ee79 APXGetHostAPI + 2516713
7 libsystem_c.dylib 0x00007fff90c8b7a2 _pthread_start + 327
8 libsystem_c.dylib 0x00007fff90c781e1 thread_start + 13
Thread 14:
0 libsystem_kernel.dylib 0x00007fff923090fa __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff90c8ffe9 _pthread_cond_wait + 869
2 com.adobe.ape.engine 0x000000012f91ec0d APXGetHostAPI + 2516093
3 com.adobe.ape.engine 0x000000012f6ccec1 APXGetHostAPI + 83761
4 com.adobe.ape.engine 0x000000012f91ecd1 APXGetHostAPI + 2516289
5 com.adobe.ape.engine 0x000000012f91ed4a APXGetHostAPI + 2516410
6 com.adobe.ape.engine 0x000000012f91ee79 APXGetHostAPI + 2516713
7 libsystem_c.dylib 0x00007fff90c8b7a2 _pthread_start + 327
8 libsystem_c.dylib 0x00007fff90c781e1 thread_start + 13
Thread 15:
0 libsystem_kernel.dylib 0x00007fff923090fa __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff90c8ffe9 _pthread_cond_wait + 869
2 com.adobe.ape.engine 0x000000012f91ec0d APXGetHostAPI + 2516093
3 com.adobe.ape.engine 0x000000012f6ccec1 APXGetHostAPI + 83761
4 com.adobe.ape.engine 0x000000012f91ecd1 APXGetHostAPI + 2516289
5 com.adobe.ape.engine 0x000000012f91ed4a APXGetHostAPI + 2516410
6 com.adobe.ape.engine 0x000000012f91ee79 APXGetHostAPI + 2516713
7 libsystem_c.dylib 0x00007fff90c8b7a2 _pthread_start + 327
8 libsystem_c.dylib 0x00007fff90c781e1 thread_start + 13
Thread 16:
0 libsystem_kernel.dylib 0x00007fff923090fa __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff90c8ffe9 _pthread_cond_wait + 869
2 com.adobe.ape.engine 0x000000012f91ec0d APXGetHostAPI + 2516093
3 com.adobe.ape.engine 0x000000012f6ccec1 APXGetHostAPI + 83761
4 com.adobe.ape.engine 0x000000012f91ecd1 APXGetHostAPI + 2516289
5 com.adobe.ape.engine 0x000000012f91ed4a APXGetHostAPI + 2516410
6 com.adobe.ape.engine 0x000000012f91ee79 APXGetHostAPI + 2516713
7 libsystem_c.dylib 0x00007fff90c8b7a2 _pthread_start + 327
8 libsystem_c.dylib 0x00007fff90c781e1 thread_start + 13
Thread 17:
0 libsystem_kernel.dylib 0x00007fff92307686 mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff92306c42 mach_msg + 70
2 com.apple.CoreFoundation 0x00007fff9522e233 __CFRunLoopServiceMachPort + 195
3 com.apple.CoreFoundation 0x00007fff95233916 __CFRunLoopRun + 1078
4 com.apple.CoreFoundation 0x00007fff952330e2 CFRunLoopRunSpecific + 290
5 com.apple.CoreMediaIO 0x00007fff995fb6f8 CMIO::DAL::RunLoop::OwnThread(void*) + 146
6 com.apple.CoreMediaIO 0x00007fff995f32de CAPThread::Entry(CAPThread*) + 156
7 libsystem_c.dylib 0x00007fff90c8b7a2 _pthread_start + 327
8 libsystem_c.dylib 0x00007fff90c781e1 thread_start + 13
Thread 18:
0 libsystem_kernel.dylib 0x00007fff923090fa __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff90c90023 _pthread_cond_wait + 927
2 com.adobe.ape.engine 0x000000012f91ebd0 APXGetHostAPI + 2516032
3 com.adobe.ape.engine 0x000000012f936ddb APXGetHostAPI + 2614859
4 com.adobe.ape.engine 0x000000012f91ecd1 APXGetHostAPI + 2516289
5 com.adobe.ape.engine 0x000000012f91ed4a APXGetHostAPI + 2516410
6 com.adobe.ape.engine 0x000000012f91ee79 APXGetHostAPI + 2516713
7 libsystem_c.dylib 0x00007fff90c8b7a2 _pthread_start + 327
8 libsystem_c.dylib 0x00007fff90c781e1 thread_start + 13
Thread 19:
0 libsystem_kernel.dylib 0x00007fff923090fa __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff90c90023 _pthread_cond_wait + 927
2 com.adobe.ape.engine 0x000000012f91ebd0 APXGetHostAPI + 2516032
3 com.adobe.ape.engine 0x000000012fab12c3 APXGetHostAPI + 4164403
4 com.adobe.ape.engine 0x000000012f91ecd1 APXGetHostAPI + 2516289
5 com.adobe.ape.engine 0x000000012f91ed4a APXGetHostAPI + 2516410
6 com.adobe.ape.engine 0x000000012f91ee79 APXGetHostAPI + 2516713
7 libsystem_c.dylib 0x00007fff90c8b7a2 _pthread_start + 327
8 libsystem_c.dylib 0x00007fff90c781e1 thread_start + 13
Thread 20:
0 libsystem_kernel.dylib 0x00007fff923096d6 __workq_kernreturn + 10
1 libsystem_c.dylib 0x00007fff90c8df4c _pthread_workq_return + 25
2 libsystem_c.dylib 0x00007fff90c8dd13 _pthread_wqthread + 412
3 libsystem_c.dylib 0x00007fff90c781d1 start_wqthread + 13
Thread 21:
0 libsystem_kernel.dylib 0x00007fff92309386 __semwait_signal + 10
1 libsystem_c.dylib 0x00007fff90d15800 nanosleep + 163
2 libsystem_c.dylib 0x00007fff90d15717 usleep + 54
3 com.adobe.illustrator.plugins.dBrushTool 0x00000001288082d2 PluginMain + 364210
4 libsystem_c.dylib 0x00007fff90c8b7a2 _pthread_start + 327
5 libsystem_c.dylib 0x00007fff90c781e1 thread_start + 13
Thread 22:
0 libsystem_kernel.dylib 0x00007fff923076c2 semaphore_wait_trap + 10
1 com.adobe.illustrator.plugins.dBrushTool 0x000000012880a7ea PluginMain + 373706
Thread 23:
0 libsystem_kernel.dylib 0x00007fff923076c2 semaphore_wait_trap + 10
1 com.adobe.illustrator.plugins.dBrushTool 0x000000012880a7ea PluginMain + 373706
Thread 24:
0 libsystem_kernel.dylib 0x00007fff923076c2 semaphore_wait_trap + 10
1 com.adobe.illustrator.plugins.dBrushTool 0x000000012880a7ea PluginMain + 373706
Thread 25:
0 libsystem_kernel.dylib 0x00007fff923076c2 semaphore_wait_trap + 10
1 com.adobe.illustrator.plugins.dBrushTool 0x000000012880a7ea PluginMain + 373706
Thread 26:
0 libsystem_kernel.dylib 0x00007fff923076c2 semaphore_wait_trap + 10
1 com.adobe.illustrator.plugins.dBrushTool 0x000000012880a7ea PluginMain + 373706
Thread 27:
0 libsystem_kernel.dylib 0x00007fff923076c2 semaphore_wait_trap + 10
1 com.adobe.illustrator.plugins.dBrushTool 0x000000012880a7ea PluginMain + 373706
Thread 28:
0 libsystem_kernel.dylib 0x00007fff923076c2 semaphore_wait_trap + 10
1 com.adobe.illustrator.plugins.dBrushTool 0x000000012880a7ea PluginMain + 373706
Thread 29:
0 libsystem_kernel.dylib 0x00007fff923076c2 semaphore_wait_trap + 10
1 com.adobe.illustrator.plugins.dBrushTool 0x000000012880a7ea PluginMain + 373706
Thread 30:
0 libsystem_kernel.dylib 0x00007fff92309386 __semwait_signal + 10
1 libsystem_c.dylib 0x00007fff90d15800 nanosleep + 163
2 com.adobe.illustrator.plugins.ScriptingSupport 0x000000011761a88b PluginMain + 1570187
3 com.adobe.illustrator.plugins.ScriptingSupport 0x0000000117602579 PluginMain + 1471097
4 com.adobe.illustrator.plugins.ScriptingSupport 0x000000011761abd6 PluginMain + 1571030
5 libsystem_c.dylib 0x00007fff90c8b7a2 _pthread_start + 327
6 libsystem_c.dylib 0x00007fff90c781e1 thread_start + 13
Thread 31:
0 libsystem_kernel.dylib 0x00007fff923092aa __recvfrom + 10
1 ServiceManager-Launcher.dylib 0x00000001104755ec Invoke + 45721
2 ServiceManager-Launcher.dylib 0x0000000110474813 Invoke + 42176
3 ServiceManager-Launcher.dylib 0x0000000110473be0 Invoke + 39053
4 ServiceManager-Launcher.dylib 0x0000000110473c66 Invoke + 39187
5 ServiceManager-Launcher.dylib 0x000000011046f30f Invoke + 20412
6 ServiceManager-Launcher.dylib 0x000000011046f616 Invoke + 21187
7 ServiceManager-Launcher.dylib 0x000000011046fcd7 Invoke + 22916
8 ServiceManager-Launcher.dylib 0x000000011046ff41 Invoke + 23534
9 ServiceManager-Launcher.dylib 0x000000011047261d Invoke + 33482
10 ServiceManager-Launcher.dylib 0x0000000110472775 Invoke + 33826
11 ServiceManager-Launcher.dylib 0x0000000110472fb2 Invoke + 35935
12 ServiceManager-Launcher.dylib 0x00000001104730ad Invoke + 36186
13 ServiceManager-Launcher.dylib 0x0000000110465d6b Login + 480
14 ServiceManager-Launcher.dylib 0x00000001104697ad Login + 15394
15 ServiceManager-Launcher.dylib 0x0000000110473412 Invoke + 37055
16 ServiceManager-Launcher.dylib 0x0000000110475253 Invoke + 44800
17 libsystem_c.dylib 0x00007fff90c8b7a2 _pthread_start + 327
18 libsystem_c.dylib 0x00007fff90c781e1 thread_start + 13
Thread 0 crashed with X86 Thread State (64-bit):
rax: 0x0000000000000003 rbx: 0x000000011d48c9d0 rcx: 0x00000000001f8100 rdx: 0x0000000000000001
rdi: 0x0000000136921720 rsi: 0x00007fff5fbfdbb0 rbp: 0x00007fff5fbfdb60 rsp: 0x00007fff5fbfdb30
r8: 0x0000000000000016 r9: 0x000000009606a1b8 r10: 0x0000000000000000 r11: 0x000000009606a1b8
r12: 0x0000000136b8e240 r13: 0x0000000109383100 r14: 0x00000001175a53c0 r15: 0x00007fff5fbfdbb0
rip: 0x0000000136b6e78c rfl: 0x0000000000010206 cr2: 0x00000000000002db
Logical CPU: 4
Binary Images:
0x100000000 - 0x10186cfe7 +com.adobe.illustrator (682 - 16.0.0) <8F6F07B7-9649-7267-D555-D35E1326F0C0> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/MacOS/Adobe Illustrator
0x101aae000 - 0x1027f3ff7 +libicudata.40.0.dylib (40) <6211D655-ECF8-7378-CF68-3B07300D5A29> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/ICUData.framework/Versions/4.0/libicudata.40.0.dylib
0x102806000 - 0x102874fef +com.adobe.headlights.LogSessionFramework (2.1.2.1652) <25E6F475-1522-419C-2169-547FCF2FD97F> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/LogSession.framework/Versions/A/LogSession
0x1028c8000 - 0x1028ccff7 +com.adobe.AdobeCrashReporter (6.0 - 6.0.20120201) <A6B1F3BD-5DB0-FEE5-708A-B54E5CA80481> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/AdobeCrashReporter.framework/Versions/A/AdobeCrashRep orter
0x1028d2000 - 0x10292fff7 +com.adobe.aiport (aiport version 16.0.0 - 16.0.0.682) <013A7667-AC54-C394-36EC-DE3E058EBBB8> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/aiport.framework/Versions/A/aiport
0x102956000 - 0x1029bbff7 +com.adobe.filterport (filterport version 16.0.0 - 16.0.0.682) <4D4BAF9C-D816-167D-C653-3E61955725A9> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/filterport.framework/Versions/A/filterport
0x1029e9000 - 0x1029e9ff7 +com.adobe.SPBasic (SPBasic version 16.0.0 - 16.0.0.682) <6344CAA3-C943-9DF3-CCCB-AB443149DF6A> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/SPBasic.framework/Versions/A/SPBasic
0x1029ed000 - 0x102b66fff +com.adobe.ACE (AdobeACE 2.19.18.19822 - 2.19.18.19822) <01A168B2-A4AA-71B3-D8F1-2F4A367485BB> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/AdobeACE.framework/Versions/A/AdobeACE
0x102b79000 - 0x103181fff +com.adobe.AGM (AdobeAGM 4.26.20.19822 - 4.26.20.19822) <4AB2E56F-811A-C769-4F3C-CBE1530C8A56> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/AdobeAGM.framework/Versions/A/AdobeAGM
0x10321d000 - 0x10325fff7 +com.adobe.ARE (AdobeARE 1.5.02.19822 - 1.5.02.19822) <FB3356DF-DBCD-CE4C-DC16-63540BC96C5C> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/AdobeARE.framework/Versions/A/AdobeARE
0x103267000 - 0x103361fe7 +com.adobe.AXEDOMCore (AdobeAXEDOMCore 3.7.101.18636 - 3.7.101.18636) <C7652AF2-56D7-8AF8-A207-0BDEDDFF0BEC> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/AdobeAXEDOMCore.framework/Versions/A/AdobeAXEDOMCore
0x103405000 - 0x103424fff +com.adobe.BIB (AdobeBIB 1.2.02.19822 - 1.2.02.19822) <7EC75BFC-1A1C-8FD3-56BB-D6B6EB5CA9A1> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/AdobeBIB.framework/Versions/A/AdobeBIB
0x10342b000 - 0x103453ff7 +com.adobe.BIBUtils (AdobeBIBUtils 1.1.01 - 1.1.01) <4886F3FC-D31A-6149-1E03-EBA15E262086> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/AdobeBIBUtils.framework/Versions/A/AdobeBIBUtils
0x10345a000 - 0x1037bbfef +com.adobe.CoolType (AdobeCoolType 5.10.31.19822 - 5.10.31.19822) <14E82AD0-5994-21FA-D963-D3FB2A113349> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/AdobeCoolType.framework/Versions/A/AdobeCoolType
0x103808000 - 0x103c4eff7 +com.adobe.MPS (AdobeMPS 5.8.0.19673 - 5.8.0.19673) <E63AFCA8-3E74-1745-8C74-8B0A78073BE5> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/AdobeMPS.framework/Versions/A/AdobeMPS
0x103cca000 - 0x104dc8fef +com.adobe.psl (AdobePSL 13.0.0.19655 - 13.0.0.19655) <8029DA17-402C-301F-02E9-D0EC8DF48BE8> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/AdobePSL.framework/Versions/A/AdobePSL
0x104f88000 - 0x104fe8ff7 +com.adobe.AdobeXMPCore (Adobe XMP Core 5.3 -c 11 - 66.145661) <B475CD07-1024-560D-5BFE-2A6FCE63925C> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/AdobeXMP.framework/Versions/A/AdobeXMP
0x104ff2000 - 0x1050aafe7 +com.adobe.AdobeXMPFiles (Adobe XMP Files 5.4 -f 49 - 66.145661) <9F30F410-B84E-EB85-7F2C-C72BCD50CB77> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/AdobeXMPFiles.framework/Versions/A/AdobeXMPFiles
0x1050dd000 - 0x105187fe7 +libicucnv.40.0.dylib (40) <768D99C5-46B9-B849-2834-B5BF541856D1> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/ICUConverter.framework/Versions/4.0/libicucnv.40.0.dy lib
0x1051ae000 - 0x1052eefe7 +libicui18n.40.0.dylib (40) <B0341318-FB92-A0CF-2CA5-7FA100624DBD> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/ICUInternationalization.framework/Versions/4.0/libicu i18n.40.0.dylib
0x10536d000 - 0x10546ffef +libicuuc.40.0.dylib (40) <76F12DCE-F356-D48D-4239-FC103706EF76> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/ICUUnicode.framework/Versions/4.0/libicuuc.40.0.dylib
0x1054b7000 - 0x105604ff7 +com.winsoft.wrservices (WRServices 5.0.0 - 5.0.0) <FFA48E0A-A17C-A04F-AE20-6815EB944DEA> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/WRServices.framework/Versions/A/WRServices
0x105678000 - 0x1058c1fe7 +com.adobe.linguistic.LinguisticManager (6.0.0 - 17206) <301AAE8E-BA78-230E-9500-FCCA204B49CB> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/AdobeLinguistic.framework/Versions/3/AdobeLinguistic
0x105944000 - 0x10594bfef +com.adobe.coretech.adobesplashkit (AdobeSplashKit version 1.0 - 1.0) <E678CE59-3C6E-386B-92F1-48B49B1727E0> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/AdobeSplashKit.framework/Versions/A/AdobeSplashKit
0x105955000 - 0x105981fff +com.adobe.AXE8SharedExpat (AdobeAXE8SharedExpat 3.7.101.18636 - 3.7.101.18636) <488DF1F7-A643-5168-706A-498A0322A87E> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/AdobeAXE8SharedExpat.framework/Versions/A/AdobeAXE8Sh aredExpat
0x1059a4000 - 0x105a61fff +com.adobe.AdobeExtendScript (ExtendScript 4.2.12 - 4.2.12.18602) <0957DFA6-0593-CE4B-8638-00F32113B07B> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/AdobeExtendScript.framework/Versions/A/AdobeExtendScr ipt
0x105aab000 - 0x105b70fff +com.adobe.JP2K (2.0.0 - 2.0.0.18562) <B14B096C-AA23-BA8F-E3AE-8DB102F9D161> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/AdobeJP2K.framework/Versions/A/AdobeJP2K
0x105bbd000 - 0x105dcbfff +com.adobe.owl (AdobeOwl version 4.0.93 - 4.0.93) <CB035C4D-044D-4004-C887-814F944E62ED> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/AdobeOwl.framework/Versions/A/AdobeOwl
0x105e0d000 - 0x1065e0ff7 +com.adobe.PDFL (PROD_MAJOR.PROD_MINOR.PROD_STEP - 10.0.1.18562) <8DC49EE4-5700-97A1-EBFE-68024AE1980C> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/AdobePDFL.framework/Versions/A/AdobePDFL
0x106698000 - 0x106798ff7 +com.adobe.PDFPort (AdobePDFPort 2.1.0.19734 - 2.1.0.19734) <8C850D5F-FCF1-8620-6DAE-240667C80F9A> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/AdobePDFPort.framework/Versions/A/AdobePDFPort
0x1067ac000 - 0x1067d1ffe +adobepdfsettings (1) <56E7F033-6032-2EC2-250E-43F1EBD123B1> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/adobepdfsettings.framework/Versions/A/adobepdfsetting s
0x10680d000 - 0x106853fe7 +com.adobe.pip (6.0.0.1654) <3576D8F9-E2F9-6EB8-6684-C2FE6B0A3731> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/AdobePIP.framework/Versions/A/AdobePIP
0x106860000 - 0x10690efef +com.adobe.AdobeScCore (ScCore 4.2.12 - 4.2.12.18602) <9CEE95E5-2FC6-5E58-02A4-138EA6F8D894> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/AdobeScCore.framework/Versions/A/AdobeScCore
0x10694b000 - 0x106a07fef +com.adobe.SVGExport (AdobeSVGExport 6.0 - 6.0) <9C3A0810-22F9-5C20-C5A9-44C552076054> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/AdobeSVGExport.framework/Versions/A/AdobeSVGExport
0x106a29000 - 0x106d3ffff +com.adobe.SVGRE (AdobeSVGRE 6.0 - 6.0) <041B948F-2768-2FC9-712A-43AE264510DB> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/AdobeSVGRE.framework/Versions/A/AdobeSVGRE
0x106e0b000 - 0x106e25ff7 +com.adobe.ahclientframework (1.7.0.56 - 1.7.0.56) <C1C5DE5C-39AB-0871-49A6-FA3449D39B8A> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/ahclient.framework/Versions/A/ahclient
0x106e2e000 - 0x106e47fff com.apple.carbonframeworktemplate (1.0 - 1.0) <0EDFCF84-BC82-4466-D878-69327B1722AF> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/Alcid.framework/Versions/A/Alcid
0x106e4e000 - 0x106f32fe7 +com.adobe.amtlib (amtlib 6.0.0.75 - 6.0.0.75) <07A3E1E1-55C3-BA5B-A0B0-60250809ED61> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/amtlib.framework/Versions/A/amtlib
0x106f43000 - 0x106f4bfef +com.adobe.boost_date_time.framework (6.0.0 - 6.0.0.0) <C4819F09-AB6C-1282-F489-48671509CE71> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/boost_date_time.framework/Versions/A/boost_date_time
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0x11b0e0000 - 0x11b0fafff +com.adobe.illhttp://helpx.adobe.com/creative-suite/kb/troubleshoot-launch-issues-problems-cs5.html
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My problem started after installing "smartsync app" which is supposed to sync my phone with the profilepage photos of my friends in facebook. All my apps crashed after using them for awhile.While using my apps, they will black out after a little while and the phone returns to the starting page. I have removed the smartsync app but my phone still behaves the same way. At the same time the dates that accompany my messages changed to another language. How can these be rectified?
Eek. Sounds like something in the app caused some serious software issues. You can try a hard reset, but I'd imagine you're probably going to have to do an iTunes restore to get it running right again.
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My iPhone crashing after latest IOS Update. Screen is not working anymore. I cannot use buttons, the screen is freezing up.Only thing I am able, is to 'restart' the phone. Now it does it after 5 minutes itself! Already removed en reset phone, no success!
Can anyone help me?Hi there Cinthia88,
I would recommend taking a look at the troubleshooting steps found in the article below.
iOS: Not responding or does not turn on
http://support.apple.com/kb/ts3281
-Griff W. -
PC crashed, after reinstalling everything my purchases songs will not play.
PC crashed, after reinstalling everything my purchases songs will not play. I have the files but they say they are not authorized to be played on this pc. It is the same pc but i have had to reinstall windows and itunes. Please help me, how can i play my purchased songs?
How did you do this? I got the same message - some items not copied because I'm not authorized - minus the PC crashing.
I'm sooo bitter..how can I not play songs that I purchased?!
You help would be much appreciated!
managed to authorize it
Gateway Windows XP
Gateway Windows XP -
sorry wrong speeling after i use fcs remover i want to install again fcpx when i went to apple store it says installed please any help
If you have a backup of your hard drive that includes the app you have removed, that is likely what the Mac App Store is seeing. Disconnect the backup and you should be able to redownload the app.
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Why does my itunes crash after start up with an "APPCRASH" error every time i open it?! I have been trying to fix this for weeks but all i can do it re-install it every other day which does nothing! I am desperate to get access to my itunes to get music on my phone and all of this just makes me want me to sell my iphone since there is no other way to add music to my phone. If things go get sorted soon you can say goodbye to my support.
For general advice see Troubleshooting issues with iTunes for Windows updates.
The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down the page in case one of them applies.
The further information area has direct links to the current and recent builds in case you have problems downloading, need to revert to an older version or want to try the iTunes for Windows (64-bit - for older video cards) release as a workaround for installation or performance issues, or compatibility with QuickTime or third party software.
Your library should be unaffected by these steps but there are also links to backup and recovery advice should it be needed.
tt2 -
Illustrator CC 64 bit crashes after a few seconds of being open (Win 8.1 64bit)
After following all related issues of others online, nothing has worked to solved this mystery.
Ai CC 64bit crashes after a few seconds of being open. I am running Win 8.1 64bit. All other Adobe CC apps work. I have installed and re-installed countless times, no help.
I am 100% convinced that Illustrator CC is 100% incompatible with Windows 8.1. Even the Microsoft compatibility page has 100% votes for incompatible yet it states it is compatible.
Adobe, if you care about paying customers, please fix this. I am coming from OS X and everything was flawless.DustinWilliam,
When something is wrong and you uninstall and reinstall, you should always run the Cleaner Tool inbetween to remove what may be lingering, although I doubt whether it will help in this case.
http://www.adobe.com/support/contact/cscleanertool.html
Other than that, I believe this is one for Customer Care (tick I Still Need Help and hope for an agent available for a chat),
http://helpx.adobe.com/contact.html?product=illustrator&topic=downloading-installing-and-s etting-up
or for this specialized forum (where you may be able find the answer from previous threads),
http://forums.adobe.com/community/download_install_setup
or for Adobe Support (phone),
http://helpx.adobe.com/adobe-connect/adobe-connect-phone-numbers.html
You may also hope for one of our staff friends here.
If nothing brings anything, please report back, and I will ask someone to find the right someone to sort it. -
Curve crashes after upgrade to OS 4.5.0.81
Curve crashes after upgrade to OS 4.5.0.81
Ever since I upgraded to the T-Mobile handheld OS 4.5.0.81, my Curve crashes several times a day down to a black screen. I can't power back up on battery -- I have to plug in to an AC source, then power back up.
Hourglass remains on for quite some time to boot up, then I get a message about verifying security settings.
Curve usually crashes when I'm on a call, although now it seems to be happening when I'm using any of the phone setting menus.
I've already tried 1) freeing up memory on the SIM card by deleting pictures 2) doing a clean install of the handheld software using Desktop Manager.
It's still crashing. My BlackBerry is two months out of warranty (of course!). T-Mobile says I have to buy a new phone. I think it's a software issue (I've used the phone with no problems between 3/1/2008 and 4/4/2009).
Any help/insight would be appreciated.
Message Edited by wrdywmn on 05-11-2009 07:34 PM
Solved!
Go to Solution.Below there is an excerpt from page to link I provided above:
What If I Want To Downgrade?
Forum member 'bfrye' made a good guide: Here is a quick install guide to your blackberry. This should easily cover reinstallation of OS and reverting back to previous OS version as well.
1. Download the version of OS you want to install from your carrier's website.
2. Extract or install the files from the previous step. They will automatically install into the correct location. This location will be C:\Program Files\Common Files\Research in Motion\Shared\Loader Files. Under this directory you will see directories with the model number of your device (if you installed the correct files) followed by a version number. Under these directories will be a host of .alx and .cod files. Do not modify or delete these files. They are needed to install the new OS.
3. Assume the BlackBerry Handheld Manager is installed, when you plug your device in, a popup will appear and ask if you want to upgrade your device. Choose upgrade and follow the steps given by the Application Loader. If you have any 3rd party applications you would like to keep, locate and select them at this time to avoid having to reload them after the new OS is installed.
4. This will also be the time the apploader will ask if you want to erase all data and reload or backup and restore the data on your device. Choose your preference and continue.
5. Typically a complete OS reload with backup and restore can take anywhere from 5-15 minutes depending on the amount of data on your device to restore.
6. The apploader will inform you when the process is complete. After this, the device will automatically reset itself (sometime this will take longer than a normal reboot) and once completed and on, your device will be upgraded and ready to go.
Now if you wish to downgrade your device to a previous version, many of the above steps will apply.
First, you will have to remove the newer OS from your PC. Do this by going to add/remove programs in the control panel and removing the software for the new BB OS. Make sure desktop manager is not running when you do this. After complete, restart the Desktop Manager.
When you plug in your device, if everything went well, the Desktop Manager should tell you that your PC has an older version of desktop tools than is installed on the device. It will give you an option to keep the version on your BlackBerry or downgrade to the version on your PC. You will want to select downgrade and let apploader do the work.
Should this method fail, you will have to download the file javaloader.exe from the internet. Place it in a common directory (I usually put mine in the Loader Files directory for easy access. From the directory you have javaloader.exe installed in type "javaloader -usb wipe". This will completely erase all data and applications from your devie. Now navigate to C:\Program Files\Common Files\Research in Motion\AppLoader and delete the file vendor.xml. Now plug in your device and install the new OS from scratch. Open apploader and select the USB port as your connection. It will then bring to you to the main apploader screen and all the OS packages will be listed with status as Install.
If you have question beyond the scope of this document please feel free to post them. However I suggest reading and rereading these steps to ensure you have tried the most basic and tried steps to load or reload your OS. Have fun and enjoy!
Have you done all steps described ?
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