Everything Extremely Slow

Since I've owned the iPhone from last March, I have dutifully upgraded it every time, followed Apple's troubleshooting instructions, fully restored it over a dozen times and yet have been plagued by seemingly endless problems. I don't think this is anything new for most iPhone users I have read on these discussions and personally know.
However, one problem which has been there since the beginning and seems not to go away no matter what I do is extremely slow load times when switching between applications and typing e-mail mail, SMS & contact info. A typical example is pulling up the contact window and having to wait several seconds as I continually poke into the search box waiting for a cursor so I can start typing. Then when I start to type, often one letter will enter and everything will freeze for several seconds until i can continue typing. Then when typing an e-mail, this behavior will often show up randomly as if the iPhone is struggling to keep up with my relatively slow single-finger-hunt-and-poke input method.
Frankly the two things, slow app switching and sluggish response and staggered input problems, have me at wits end. After dozens of restores since I bought it, I am wondering if this is a universal problem or if I should start pressing Apple to replace it.
Anyone else experiencing these problems? I know at least one other use that has not only had these problems since his original 16GB iPhone and they have continued to plague him on his 3G iphone which he purchased in part hoping the general interface speed would improve, yet it has not – in fact he claims it has gotten slower. This leads me to believe it is Apple's use of an underpowered ARM processor and the iPhone is simply incapable of running at real-time speeds. But this is just one user.
Anyone with these problems able to solve them?

Hey, I have had these problems as well. It started about a week or two after I got my iPhone. But I got fed up with it recently and went to the Apple store. They restored it completely and it has worked perfectly ever since. Maybe you just have to restore it completely. Have you tried just completely wiping everything and not installing the backed up version that iTunes stores? Try and start fresh and see how that works.

Similar Messages

  • Extremely slow laptop.

    So, I haven't used my laptop for a while, been using my desktop. But I turned it on the other day and it was super slow.
    Grub takes like 30 seconds to load.
    Then simple commands like "ls" take 15 seconds, opening anything and everything, extremely slow, while writing in VIM it gets stuck often, etc.
    My windows installation didn't even boot, I reformatted and just installed Arch, but everything was still extremely slow.
    I did a memtest and got no errors ( I can run something like PuppyLinux just fine also -- which runs from RAM -- and anything on Live CD without issues really ), I also did tests with S.M.A.R.T and badblocks, no errors.
    I'm not hardware knowledgeable at all, so: What else could be causing this? What else can I test?
    Thank you.
    Last edited by Garmik (2013-05-23 13:15:40)

    Bad RAM, bad hard drive, overheating CPU or GPU, bad motherboard, fragmented file system...

  • 2 days ago my FF3.6.3 started becoming extremely slow/delayed on EVERYTHING/ALL ACTIONS (I have been using 3.6.3 for a few months with NO problems, until 2 days ago). Scrolling going in delayed/slow 'waves' motion (not smooth & fast), Right-click box ver

    2 days ago my FF3.6.3 started becoming extremely slow/delayed on EVERYTHING/ALL ACTIONS (I have been using 3.6.3 for a few months with NO problems, until 2 days ago). Scrolling going in delayed/slow/jerky 'waves' motion (not smooth & fast), Right-click box very delayed/hangs in coming up, Text typing lagging/intermittent, activity extremely slow/delayed when pointing mouse over anything, changing from tab to tap extremely slow. Bascially EVERYTHING has become sooo slow, delayed, lagging etc. I have tried ALL possible checks (extensions, add-ons, plug-ins, download history, cache, cookies) & viewed nearly ALL the FF help sites. Is this a sudden/recent bug?? It doesnt only happen with Facebook, but EVERY window I open!!
    == This happened ==
    Every time Firefox opened
    == approx. 2 days ago

    I've personally not seen this behaviour since Firefox version 2. It however re-appeared for me in 3.6.6 and 3.6.7 (current) and it's bloody awful. Makes everything I do take 50% longer ..... great for efficiency in the modern world.
    This 3.6 branch is so riddle with flaws which seem never to be fixed. Each fix / update brings with it more problems ... worst of all I see version 4 is already in development but they cannot even get 3.6 right ??? WTF ????
    Mozilla must stop chasing version numbers as has become the trend in the software world. Fix an existing version to perfection then start working on a new branch of the product.

  • Everything running extremely slow, cannot send mail

    My MacBook Pro (2009) is running extremely slow. I used Disk Utilities and verified and repaired permissions, only 2 found. Everything launches so very slow. Spinning beach ball is there forever. webpages take forever to load and applications take forever to start. Mail is very slow and it appears I cant send mail?????

    Hi Linc,
    I am using iMac [OS X Yosemite V. 10.10.2] and using Mail app for my email account via Outlook 365 office [Exchange].
    Suddenly today, when I send an email, a new folder pop-up under Outbox folder named "on my mac" and the email stays in this folder for at least 15-30 minutes before it goes, and once it's being sent, my "sent folder" doesn't update the sent emails. I have repeated many test emails and run connection doctor but nothing happened!
    I did the following steps, non of them worked:
    1. Deleted the account and re-created it over 3 times.
    2. Restarted the machine.
    3. Signed out from iCloud.
    4. Moved out com.apple.mail.plist folder while creating the account again.
    5. Moved out com.apple.mailServiceAgent.plist folder.
    6. Changed the internal & external ports to 25, 465 & 587.
    7. Rebuilding.
    8. Deleted Cache.db
    9. Checked & unchecked "Automatically detect and maintain account settings".
    10. Checked & unchecked "Use SSL".
    However, I run test emails on MS Outlook app and it worked perfectly, which means that the exchange service is working.
    Your help is highly appreciated.
    Baz
    P.S. Attached some screenshots of my journey!

  • I have 190 gigabytes named others out of 350 gigabytes space!! I have tried everything in vain, Please help, my macbook is extremely slow

    I have 190 gigabytes named others out of 350 gigabytes space!! I have tried everything in vain, Please help, my macbook is extremely slow

    I have 190 gigabytes named others out of 350 gigabytes space!! I have tried everything in vain, Please help, my macbook is extremely slow

  • Laptop extremely slow boot up & slow everything after faulty boot up! HELP!

    Hello. I'm not sure if this is the right section of the forums but I sure hope it is because I extremely need help.
    My laptop was working completely fine a week ago! But then, all of a sudden, I turned it on and it went to a black screen with a bunch of numbers and letters. It was asking me to put in the start up CD(?). I had no idea what to do and didn't have the 'start up CD'(whatever that may be..) with me, so I pressed the power button. It turned off and turned back on.
    But instead of working normally, it took about ten minutes to start up with about five minutes of that being a black screen with a mouse after putting in my user password. And now every program I have takes forever to open and just everything is extremely slow.
    Please help. I really want my old, functional laptop back.

    Your best bet is probably contacting Toshiba Tech Support:  (800) 457-7777
    The free version of Malwarebytes is just an AV scanner. Sometimes I use it as a second opinion AV scanner. I install it, run it then uninstall it when it's finished. It's advisable to have a reatime AV program. I use Microsoft Security Essentials. It's free, works well, and doesn't slow the system. You can get it HERE free.
    Satellite C640/C650 Series User’s Guide
    Creating recovery DVDs/media - page 68
    Recovering the Internal Storage Drive - page 59
    Recovering to out-of-box state - page 61
    Backup your files. Create recovery DVD's. Use good quality DVD-R disks. You'll need them to install the software if you have to replace the HD. If you don't make them and the HD fails you'll have to purchase them from Toshiba. They cost about $30.

  • My macbook pro runs extremely slow. I've tried everything on the forums, but nothing has worked.

    I made an account just for this. My macbook pro is extremely slow, but only some of the time. When I normally browse it isn't that bad, but using any flash application or playing any game results in a 100-400 (sometimes 350%) CPU usage of the flashplayer. When I play a game something called kernel_task or mdworker take up a lot as well. Here's my EtreCheck, if it helps.
    EtreCheck version: 1.9.15 (52)
    Report generated September 20, 2014 at 3:20:33 PM EDT
    Hardware Information: ?
        MacBook Pro (13-inch, Early 2011) (Verified)
        MacBook Pro - model: MacBookPro8,1
        1 2.3 GHz Intel Core i5 CPU: 2 cores
        4 GB RAM
    Video Information: ?
        Intel HD Graphics 3000 - VRAM: 384 MB
            Color LCD 1280 x 800
    System Software: ?
        OS X 10.9.5 (13F34) - Uptime: 0 days 0:41:46
    Disk Information: ?
        Hitachi HTS545032B9A302 disk0 : (320.07 GB)
        S.M.A.R.T. Status: Verified
            EFI (disk0s1) <not mounted>: 209.7 MB
            Macintosh HD (disk0s2) / [Startup]: 319.21 GB (219.29 GB free)
            Recovery HD (disk0s3) <not mounted>: 650 MB
        MATSHITADVD-R   UJ-898 
    USB Information: ?
        Apple Inc. FaceTime HD Camera (Built-in)
        Apple Inc. Apple Internal Keyboard / Trackpad
        Apple Inc. BRCM2070 Hub
            Apple Inc. Bluetooth USB Host Controller
        Razer Razer Mamba
        Apple Computer, Inc. IR Receiver
    Thunderbolt Information: ?
        Apple Inc. thunderbolt_bus
    Gatekeeper: ?
        Mac App Store and identified developers
    Kernel Extensions: ?
        [loaded]    com.AmbrosiaSW.AudioSupport (4.1.2 - SDK 10.7) Support
        [not loaded]    com.anchorfree.tun (1.1.1 - SDK 10.8) Support
        [not loaded]    com.logmein.hamachi (1.0) Support
        [loaded]    com.manycamllc.driver.ManyCamDriver (0.0.9 - SDK 10.5) Support
        [loaded]    com.razer.common.razerhid (1.6 - SDK 10.6) Support
    Launch Daemons: ?
        [loaded]    com.adobe.fpsaud.plist Support
        [loaded]    com.ambrosiasw.ambrosiaaudiosupporthelper.daemon.plist Support
        [loaded]    com.anchorfree.ajaxserver.plist Support
        [loaded]    com.macpaw.CleanMyMac2.Agent.plist Support
    Launch Agents: ?
        [running]    com.razer.common.rzcoreengine.plist Support
        [running]    com.razer.mambaIIdaemon.plist Support
    User Launch Agents: ?
        [loaded]    com.macpaw.CleanMyMac2Helper.diskSpaceWatcher.plist Support
        [loaded]    com.macpaw.CleanMyMac2Helper.scheduledScan.plist Support
        [loaded]    com.macpaw.CleanMyMac2Helper.trashWatcher.plist Support
        [running]    com.spotify.webhelper.plist Support
        [loaded]    com.valvesoftware.steamclean.plist Support
    User Login Items: ?
        None
    Internet Plug-ins: ?
        FlashPlayer-10.6: Version: 15.0.0.152 - SDK 10.6 Support
        QuickTime Plugin: Version: 7.7.3
        Flash Player: Version: 15.0.0.152 - SDK 10.6 Support
        Default Browser: Version: 537 - SDK 10.9
        Unity Web Player: Version: UnityPlayer version 4.3.5f1 - SDK 10.6 Support
        Silverlight: Version: 5.1.30514.0 - SDK 10.6 Support
        DirectorShockwave: Version: 11.6.6r636 Support
    Audio Plug-ins: ?
        BluetoothAudioPlugIn: Version: 1.0 - SDK 10.9
        AirPlay: Version: 2.0 - SDK 10.9
        AppleAVBAudio: Version: 203.2 - SDK 10.9
        iSightAudio: Version: 7.7.3 - SDK 10.9
    iTunes Plug-ins: ?
        Quartz Composer Visualizer: Version: 1.4 - SDK 10.9
    3rd Party Preference Panes: ?
        Flash Player  Support
    Time Machine: ?
        Time Machine not configured!
    Top Processes by CPU: ? (this was when the game was not running)
            64%    LolClient
             7%    WindowServer
             7%    LoLPatcher
             6%    firefox
             4%    hidd
    Top Processes by Memory: ? (same as above)
        406 MB    LolClient
        270 MB    firefox
        111 MB    com.apple.IconServicesAgent
        49 MB    WindowServer
        45 MB    Finder
    Virtual Memory Information: ?
        983 MB    Free RAM
        1.49 GB    Active RAM
        693 MB    Inactive RAM
        893 MB    Wired RAM
        525 MB    Page-ins
        0 B    Page-outs

    Here is an example of high CPU usage by the way.

  • Extremely Slow File Menu Office 2013 (Word, Excel and PowerPoint), but everything else is perfect

    I have Office 2013 installed on my Windows 8 (now 8.1) computer. For about three weeks, all programs in the office suite ran perfectly. However, an extremely annoying problem suddenly appeared, which has been plaguing me for the past two weeks: The file
    menu is EXTREMELY slow consistently across all programs in the Office 2013 suite. There's a very noticeable delay, about 2 or 3 seconds, between when I click the FILE button, and when the file menu actually appears. Similarly, all options within this menu
    are laggy. Typically, the program will enter an unresponsive state for those few seconds and then promptly recover. I haven't lost any data to this issue yet, but it wastes my time.
    I don't have much more than the essentials installed on my computer. Drivers for my motherboard, NVidia graphics card, Office, web browser and about 6 other trusted programs.
    Any and all help appreciated. Thanks.

    "
    Marked as answer by Tony
    Chen CHN<abbr class="affil" style="margin:0px;padding:0px;border:0px;font-family:inherit;font-size:inherit;font-style:inherit;font-variant:inherit;font-weight:inherit;line-height:inherit;vertical-align:top;display:inline-block;color:#000000;">Microsoft
    contingent staff, Moderator</abbr>Wednesday,
    November 06, 2013 3:29 PM" HUH? This problem is STILL plaguing Office 365 users! Get it fixed!

  • My macbook pro (late 2011) is extreme slow, freezing, crashing and lagging too often.

    I am new to the forum, I hope this is the good topic to post my problem.
    I have a late 2011 Macbook Pro, and it is getting slower and slower. The performance was bad with Mavericks as well, but now, with Yosemite installed, it is much more worse. I have never reinstalled my system (only upgraded the osx), so it is an almost 3 years old setup. In that time I have installed a lot of applications, and also deleted a lot. About a year ago I upgraded the RAM, but didn't help too much. Now with Yosemite my startup time is more than 5 minutes, and sometimes the startup freezes (and I have to push the power button long to retry). Safari with 5-10 tabs is extreme slow, and lagging when I switch tabs or open new ones. To launch a new app, for example skype, i have to wait 1-2 minutes. Everything is slow. Sometimes my finder crashes, and works only if I restart the macbook. Another example: if I open the downloads folder in Finder, I have the spinning loading icon for about 20-30 seconds, and just after this time can I see the content of the folder.
    My console is full of errors, I get new records in every single seconds. I repaired the disk permissions, deleted safari cache, history, etc. but nothing helped.
    Many people here attached an "etrecheck" record for their threads, I downloaded the app, and made one scan, you can see my results here, I hope someone with more technical skills can help me!
    Thank you in advance!
    (and sorry for my english - it is not my mother language)
    EtreCheck version: 2.1.2 (105)
    Report generated 2014. december 11. 12:59:29 CET
    Hardware Information: ℹ️
      MacBook Pro (13-inch, Late 2011) (Verified)
      MacBook Pro - model: MacBookPro8,1
      1 2.4 GHz Intel Core i5 CPU: 2-core
      10 GB RAM Upgradeable
      BANK 0/DIMM0
      8 GB DDR3 1333 MHz ok
      BANK 1/DIMM0
      2 GB DDR3 1333 MHz ok
      Bluetooth: Old - Handoff/Airdrop2 not supported
      Wireless:  en1: 802.11 a/b/g/n
    Video Information: ℹ️
      Intel HD Graphics 3000 - VRAM: 512 MB
      Color LCD 1280 x 800
      SyncMaster 1680 x 1050 @ 60 Hz
    System Software: ℹ️
      OS X 10.10.1 (14B25) - Uptime: 0:55:58
    Disk Information: ℹ️
      TOSHIBA MK5065GSXF disk0 : (500,11 GB)
      S.M.A.R.T. Status: Verified
      EFI (disk0s1) <not mounted> : 210 MB
      Recovery HD (disk0s3) <not mounted>  [Recovery]: 650 MB
      Macintosh HD (disk1) / : 498.88 GB (130.97 GB free)
      Core Storage: disk0s2 499.25 GB Online
      MATSHITADVD-R   UJ-8A8 
    USB Information: ℹ️
      Apple Computer, Inc. IR Receiver
      Apple Inc. FaceTime HD Camera (Built-in)
      StoreJet Transcend StoreJet Transcend 2 TB
      S.M.A.R.T. Status: Verified
      EFI (disk2s1) <not mounted> : 210 MB
      Transcend 2TB (disk2s2) /Volumes/Transcend 2TB : 2.00 TB (1.91 TB free)
      Apple Inc. Apple Internal Keyboard / Trackpad
      Apple Inc. BRCM2070 Hub
      Apple Inc. Bluetooth USB Host Controller
    Thunderbolt Information: ℹ️
      Apple Inc. thunderbolt_bus
    Configuration files: ℹ️
      /etc/hosts - Count: 67
    Gatekeeper: ℹ️
      Anywhere
    Kernel Extensions: ℹ️
      /Applications/KeyRemap4MacBook.app
      [loaded] org.pqrs.driver.KeyRemap4MacBook (9.3.0 - SDK 10.9) [Support]
      /Applications/PMHMac.app
      [not loaded] com.sony.driver.dsccamFirmwareUpdaterType00 (1 - SDK 10.5) [Support]
      /Applications/Parallels Desktop.app
      [not loaded] com.parallels.kext.hidhook (8.0 18494.886912) [Support]
      [not loaded] com.parallels.kext.hypervisor (8.0 18494.886912) [Support]
      [not loaded] com.parallels.kext.netbridge (8.0 18494.886912) [Support]
      [not loaded] com.parallels.kext.usbconnect (8.0 18494.886912) [Support]
      [not loaded] com.parallels.kext.vnic (8.0 18494.886912) [Support]
      /Applications/Toast 11 Titanium/Spin Doctor.app
      [not loaded] com.hzsystems.terminus.driver (4) [Support]
      /Applications/Toast 11 Titanium/Toast Titanium.app
      [not loaded] com.roxio.BluRaySupport (1.1.6) [Support]
      /Library/Extensions
      [not loaded] com.sony.driver.dsccamDeviceInfo00 (1 - SDK 10.7) [Support]
      /Library/StartupItems/DoubleCommand
      [not loaded] com.baltaks.driver.DoubleCommand (1.7 - SDK 10.8) [Support]
      /System/Library/Extensions
      [loaded] org.dungeon.driver.SATSMARTDriver (0.8 - SDK 10.6) [Support]
      /Users/[redacted]/Library/Services/ToastIt.service/Contents/MacOS
      [not loaded] com.roxio.TDIXController (2.0) [Support]
    Startup Items: ℹ️
      DoubleCommand: Path: /Library/StartupItems/DoubleCommand
      Startup items are obsolete in OS X Yosemite
    Launch Agents: ℹ️
      [not loaded] com.adobe.AAM.Updater-1.0.plist [Support]
      [failed] com.adobe.CS4ServiceManager.plist [Support] [Details]
      [failed] com.adobe.CS5ServiceManager.plist [Support] [Details]
      [running] com.bjango.istatmenusagent.plist [Support]
      [running] com.bjango.istatmenusnotifications.plist [Support]
      [loaded] com.google.keystone.agent.plist [Support]
      [loaded] com.oracle.java.Java-Updater.plist [Support]
      [running] com.sony.SonyAutoLauncher.agent.plist [Support]
      [loaded] org.pqrs.KeyRemap4MacBook.server.plist [Support]
      [failed] XR_3045NI_Startup_Fax.plist [Support]
    Launch Daemons: ℹ️
      [loaded] com.adobe.fpsaud.plist [Support]
      [invalid?] com.adobe.SwitchBoard.plist [Support]
      [running] com.bjango.istatmenusdaemon.plist [Support]
      [loaded] com.bombich.ccc.plist [Support]
      [loaded] com.cocoatech.pathfinder.SMFHelper6.plist [Support]
      [loaded] com.google.keystone.daemon.plist [Support]
      [loaded] com.microsoft.office.licensing.helper.plist [Support]
      [loaded] com.oracle.java.Helper-Tool.plist [Support]
      [loaded] com.oracle.java.JavaUpdateHelper.plist [Support]
    User Launch Agents: ℹ️
      [loaded] com.adobe.ARM.[...].plist [Support]
      [invalid?] com.citrixonline.GoToMeeting.G2MUpdate.plist [Support]
      [running] com.spotify.webhelper.plist [Support]
      [running] homebrew.mxcl.mysql.plist [Support]
    User Login Items: ℹ️
      Flux Alkalmazás (/Applications/Flux.app)
      iTunesHelper AlkalmazásHidden (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
      GrowlHelperApp Alkalmazás (/Library/PreferencePanes/Growl.prefPane/Contents/Resources/GrowlHelperApp.app)
      EvernoteHelper Alkalmazás (/Applications/Evernote.app/Contents/Library/LoginItems/EvernoteHelper.app)
      Caffeine Alkalmazás (/Applications/Caffeine.app)
      Google Drive Alkalmazás (/Applications/Google Drive.app)
      Dropbox Alkalmazás (/Applications/Dropbox.app)
      DVDAuthorizeHelper Alkalmazás (/Users/[redacted]/Library/Application Support/Helper/DVDAuthorizeHelper.app)
      RescueTime UNKNOWNHidden (missing value)
      Alfred 2 UNKNOWN (missing value)
      SpeechSynthesisServer Alkalmazás (/System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks /SpeechSynthesis.framework/Versions/A/SpeechSynthesisServer.app)
      Skype Alkalmazás (/Applications/Skype.app)
      uTorrent Alkalmazás (/Applications/uTorrent.app)
      Xmarks for Safari Alkalmazás (/Applications/Xmarks for Safari.app)
    Internet Plug-ins: ℹ️
      nplastpass: Version: 2.0.11 [Support]
      o1dbrowserplugin: Version: 5.38.6.0 - SDK 10.8 [Support]
      Default Browser: Version: 600 - SDK 10.10
      Flip4Mac WMV Plugin: Version: 2.4.4.2 [Support]
      AdobePDFViewerNPAPI: Version: 11.0.07 - SDK 10.6 [Support]
      FlashPlayer-10.6: Version: 15.0.0.246 - SDK 10.6 [Support]
      Silverlight: Version: 5.1.20913.0 - SDK 10.6 [Support]
      Flash Player: Version: 15.0.0.246 - SDK 10.6 Mismatch! Adobe recommends 16.0.0.235
      iPhotoPhotocast: Version: 7.0 - SDK 10.8
      googletalkbrowserplugin: Version: 5.38.6.0 - SDK 10.8 [Support]
      NP_2020Player_IKEA: Version: 5.0.94.0 - SDK 10.6 [Support]
      AdobePDFViewer: Version: 11.0.07 - SDK 10.6 [Support]
      GarminGpsControl: Version: 4.0.4.0 Release - SDK 10.6 [Support]
      QuickTime Plugin: Version: 7.7.3
      SharePointBrowserPlugin: Version: 14.0.0 [Support]
      ViewRightWebPlayer: Version: 3.5.0.0 [Support]
      JavaAppletPlugin: Version: Java 7 Update 71 Check version
    User internet Plug-ins: ℹ️
      CitrixOnlineWebDeploymentPlugin: Version: 1.0.105 [Support]
      Google Earth Web Plug-in: Version: 7.1 [Support]
    Safari Extensions: ℹ️
      ResponsiveResize
      Save to Pocket
      Awesome Screenshot
      LastPass
      feedly
    3rd Party Preference Panes: ℹ️
      Double Command  [Support]
      Flash Player  [Support]
      Flip4Mac WMV  [Support]
      Growl  [Support]
      Java  [Support]
      MacFUSE (Tuxera)  [Support]
      Perian  [Support]
      Xmarks for Safari  [Support]
    Time Machine: ℹ️
      Mobile backups: ON
      Auto backup: YES
      Volumes being backed up:
      Macintosh HD: Disk size: 498.88 GB Disk used: 367.91 GB
      Destinations:
      Transcend 2TB [Local]
      Total size: 0 B
      Total number of backups: 0
      Oldest backup: -
      Last backup: -
      Size of backup disk: Too small
      Backup size 0 B < (Disk used 367.91 GB X 3)
    Top Processes by CPU: ℹ️
          21% WindowServer
          12% Console
          8% parentalcontrolsd
          6% backupd
          6% Activity Monitor
    Top Processes by Memory: ℹ️
      462 MB mysqld
      290 MB mds_stores
      290 MB Safari
      204 MB Finder
      183 MB WindowServer
    Virtual Memory Information: ℹ️
      2.20 GB Free RAM
      6.06 GB Active RAM
      809 MB Inactive RAM
      1.66 GB Wired RAM
      1.87 GB Page-ins
      0 B Page-outs
    Diagnostics Information: ℹ️
      Dec 11, 2014, 09:38:41 AM iMovie_2014-12-11-093841_[redacted]s-MacBook.hang
      Dec 11, 2014, 12:04:08 PM Self test - passed

    1. This procedure is a diagnostic test. It changes nothing, for better or worse, and therefore will not, in itself, solve the problem. But with the aid of the test results, the solution may take a few minutes, instead of hours or days.
    Don't be put off by the complexity of these instructions. The process is much less complicated than the description. You do harder tasks with the computer all the time.
    2. If you don't already have a current backup, back up all data before doing anything else. The backup is necessary on general principle, not because of anything in the test procedure. Backup is always a must, and when you're having any kind of trouble with the computer, you may be at higher than usual risk of losing data, whether you follow these instructions or not.
    There are ways to back up a computer that isn't fully functional. Ask if you need guidance.
    3. Below are instructions to run a UNIX shell script, a type of program. As I wrote above, it changes nothing. It doesn't send or receive any data on the network. All it does is to generate a human-readable report on the state of the computer. That report goes nowhere unless you choose to share it. If you prefer, you can act on it yourself without disclosing the contents to me or anyone else.
    You should be wondering whether you can believe me, and whether it's safe to run a program at the behest of a stranger. In general, no, it's not safe and I don't encourage it.
    In this case, however, there are a couple of ways for you to decide whether the program is safe without having to trust me. First, you can read it. Unlike an application that you download and click to run, it's transparent, so anyone with the necessary skill can verify what it does.
    You may not be able to understand the script yourself. But variations of the script have been posted on this website thousands of times over a period of years. The site is hosted by Apple, which does not allow it to be used to distribute harmful software. Any one of the millions of registered users could have read the script and raised the alarm if it was harmful. Then I would not be here now and you would not be reading this message.
    Nevertheless, if you can't satisfy yourself that these instructions are safe, don't follow them. Ask for other options.
    4. Here's a summary of what you need to do, if you choose to proceed:
    ☞ Copy a line of text in this window to the Clipboard.
    ☞ Paste into the window of another application.
    ☞ Wait for the test to run. It usually takes a few minutes.
    ☞ Paste the results, which will have been copied automatically, back into a reply on this page.
    The sequence is: copy, paste, wait, paste again. You don't need to copy a second time. Details follow.
    5. You may have started the computer in "safe" mode. Preferably, these steps should be taken in “normal” mode, under the conditions in which the problem is reproduced. If the system is now in safe mode and works well enough in normal mode to run the test, restart as usual. If you can only test in safe mode, do that.
    6. If you have more than one user, and the one affected by the problem is not an administrator, then please run the test twice: once while logged in as the affected user, and once as an administrator. The results may be different. The user that is created automatically on a new computer when you start it for the first time is an administrator. If you can't log in as an administrator, test as the affected user. Most personal Macs have only one user, and in that case this section doesn’t apply. Don't log in as root.
    7. The script is a single long line, all of which must be selected. You can accomplish this easily by triple-clicking anywhere in the line. The whole line will highlight, though you may not see all of it in the browser window, and you can then copy it. If you try to select the line by dragging across the part you can see, you won't get all of it.
    Triple-click anywhere in the line of text below on this page to select it:
    PATH=/usr/bin:/bin:/usr/sbin:/sbin:/usr/libexec;clear;cd;p=(Software Hardware Memory Diagnostics Power FireWire Thunderbolt USB Fonts SerialATA 4 1000 25 5120 KiB/s 1024 85 \\b%% 20480 1 MB/s 25000 ports ' com.clark.\* \*dropbox \*genieo\* \*GoogleDr\* \*k.AutoCAD\* \*k.Maya\* vidinst\* ' DYLD_INSERT_LIBRARIES\ DYLD_LIBRARY_PATH -86 "` route -n get default|awk '/e:/{print $2}' `" 25 N\\/A down up 102400 25600 recvfrom sendto CFBundleIdentifier 25 25 25 1000 MB ' com.adobe.AAM.Updater-1.0 com.adobe.AAM.Updater-1.0 com.adobe.AdobeCreativeCloud com.adobe.CS4ServiceManager com.adobe.CS5ServiceManager com.adobe.fpsaud com.adobe.SwitchBoard com.adobe.SwitchBoard com.apple.aelwriter com.apple.AirPortBaseStationAgent com.apple.FolderActions.enabled com.apple.installer.osmessagetracing com.apple.mrt.uiagent com.apple.ReportCrash.Self com.apple.rpmuxd com.apple.SafariNotificationAgent com.apple.usbmuxd com.citrixonline.GoToMeeting.G2MUpdate com.google.keystone.agent com.google.keystone.daemon com.microsoft.office.licensing.helper com.oracle.java.Helper-Tool com.oracle.java.JavaUpdateHelper com.oracle.java.JavaUpdateHelper org.macosforge.xquartz.privileged_startx org.macosforge.xquartz.privileged_startx org.macosforge.xquartz.startx ' ' 879294308 4071182229 461455494 3627668074 1083382502 1274181950 1855907737 2758863019 1848501757 464843899 3694147963 1233118628 2456546649 2806998573 2778718105 2636415542 842973933 2051385900 3301885676 891055588 998894468 695903914 1443423563 4136085286 523110921 2883943871 3873345487 ' 51 5120 files );N5=${#p[@]};p[N5]=` networksetup -listnetworkserviceorder|awk ' NR>1 { sub(/^\([0-9]+\) /,"");n=$0;getline;} $NF=="'${p[26]}')" { sub(/.$/,"",$NF);print n;exit;} ' `;f=('\n%s: %s\n' '\n%s\n\n%s\n' '\nRAM details\n%s\n' %s\ %s '%s\n-\t%s\n' );S0() { echo ' { q=$NF+0;$NF="";u=$(NF-1);$(NF-1)="";gsub(/^ +| +$/,"");if(q>='${p[$1]}') printf("%s (UID %s) is using %s '${p[$2]}'",$0,u,q);} ';};s=(' s/[0-9A-Za-z._]+@[0-9A-Za-z.]+\.[0-9A-Za-z]{2,4}/EMAIL/g;/faceb/s/(at\.)[^.]+/\1NAME/g;/\/Shared/!s/(\/Users\/)[^ /]+/\1USER/g;s/[-0-9A-Fa-f]{22,}/UUID/g;' ' s/^ +//;/de: S|[nst]:/p;' ' {sub(/^ +/,"")};/er:/;/y:/&&$2<'${p[10]} ' 1s/://;3,6d;/[my].+:/d;s/^ {4}//;H;${ g;s/\n$//;/s: (E[^m]|[^EO])|x([^08]|02[^F]|8[^0])/p;} ' ' 5h;6{ H;g;/P/!p;} ' ' ($1~/^Cy/&&$3>'${p[11]}')||($1~/^Cond/&&$2!~/^N/) ' ' /:$/{ N;/:.+:/d;s/ *://;b0'$'\n'' };/^ *(V.+ [0N]|Man).+ /{ s/ 0x.... //;s/[()]//g;s/(.+: )(.+)/ (\2)/;H;};$b0'$'\n'' d;:0'$'\n'' x;s/\n\n//;/Apple[ ,]|Genesy|Intel|SMSC/d;s/\n.*//;/\)$/p;' ' s/^.*C/C/;H;${ g;/No th|pms/!p;} ' '/= [^GO]/p' '{$1=""};1' ' /Of/!{ s/^.+is |\.//g;p;} ' ' $0&&!/ / { n++;print;} END { if(n<10) print "com.apple.";} ' ' { sub(/ :/,"");print|"tail -n'${p[12]}'";} ' ' NR==2&&$4<='${p[13]}' { print $4;} ' ' END { $2/=256;if($2>='${p[15]}') print int($2) } ' ' NR!=13{next};{sub(/[+-]$/,"",$NF)};'"`S0 21 22`" 'NR!=2{next}'"`S0 37 17`" ' NR!=5||$8!~/[RW]/{next};{ $(NF-1)=$1;$NF=int($NF/10000000);for(i=1;i<=3;i++){$i="";$(NF-1-i)="";};};'"`S0 19 20`" 's:^:/:p' '/\.kext\/(Contents\/)?Info\.plist$/p' 's/^.{52}(.+) <.+/\1/p' ' /Launch[AD].+\.plist$/ { n++;print;} END { if(n<200) print "/System/";} ' '/\.xpc\/(Contents\/)?Info\.plist$/p' ' NR>1&&!/0x|\.[0-9]+$|com\.apple\.launchctl\.(Aqua|Background|System)$/ { print $3;} ' ' /\.(framew|lproj)|\):/d;/plist:|:.+(Mach|scrip)/s/:.+//p ' '/^root$/p' ' !/\/Contents\/.+\/Contents|Applic|Autom|Frameworks/&&/Lib.+\/Info.plist$/ { n++;print;} END { if(n<1100) print "/System/";} ' '/^\/usr\/lib\/.+dylib$/p' ' /Temp|emac/{next};/(etc|Preferences|Launch[AD].+)\// { sub(".(/private)?","");n++;print;} END { split("'"${p[41]}"'",b);split("'"${p[42]}"'",c);for(i in b) print b[i]".plist\t"c[i];if(n<500) print "Launch";} ' ' /\/(Contents\/.+\/Contents|Frameworks)\/|\.wdgt\/.+\.([bw]|plu)/d;p;' 's/\/(Contents\/)?Info.plist$//;p' ' { gsub("^| |\n","\\|\\|kMDItem'${p[35]}'=");sub("^...."," ") };1 ' p '{print $3"\t"$1}' 's/\'$'\t''.+//p' 's/1/On/p' '/Prox.+: [^0]/p' '$2>'${p[43]}'{$2=$2-1;print}' ' BEGIN { i="'${p[26]}'";M1='${p[16]}';M2='${p[18]}';M3='${p[31]}';M4='${p[32]}';} !/^A/{next};/%/ { getline;if($5<M1) a="user "$2"%, system "$4"%";} /disk0/&&$4>M2 { b=$3" ops/s, "$4" blocks/s";} $2==i { if(c) { d=$3+$4+$5+$6;next;};if($4>M3||$6>M4) c=int($4/1024)" in, "int($6/1024)" out";} END { if(a) print "CPU: "a;if(b) print "I/O: "b;if(c) print "Net: "c" (KiB/s)";if(d) print "Net errors: "d" packets/s";} ' ' /r\[0\] /&&$NF!~/^1(0|72\.(1[6-9]|2[0-9]|3[0-1])|92\.168)\./ { print $NF;exit;} ' ' !/^T/ { printf "(static)";exit;} ' '/apsd|BKAg|OpenD/!s/:.+//p' ' (/k:/&&$3!~/(255\.){3}0/ )||(/v6:/&&$2!~/A/ ) ' ' $1~"lR"&&$2<='${p[25]}';$1~"li"&&$3!~"wpa2";' ' BEGIN { FS=":";p="uniq -c|sed -E '"'s/ +\\([0-9]+\\)\\(.+\\)/\\\2 x\\\1/;s/x1$//'"'";} { n=split($3,a,".");sub(/_2[01].+/,"",$3);print $2" "$3" "a[n]$1|p;b=b$1;} END { close(p);if(b) print("\n\t* Code injection");} ' ' NR!=4{next} {$NF/=10240} '"`S0 27 14`" ' END { if($3~/[0-9]/)print$3;} ' ' BEGIN { L='${p[36]}';} !/^[[:space:]]*(#.*)?$/ { l++;if(l<=L) f=f"\n   "$0;} END { F=FILENAME;if(!F) exit;if(!f) f="\n   [N/A]";"cksum "F|getline C;split(C, A);C="checksum "A[1];"file -b "F|getline T;if(T!~/^(AS.+ (En.+ )?text(, with v.+)?$|(Bo|PO).+ sh.+ text ex|XM)/) F=F" ("T", "C")";else F=F" ("C")";printf("\nContents of %s\n%s\n",F,f);if(l>L) printf("\n   ...and %s more line(s)\n",l-L);} ' ' s/^ ?n...://p;s/^ ?p...:/-'$'\t''/p;' 's/0/Off/p' ' END{print NR} ' ' /id: N|te: Y/{i++} END{print i} ' ' / / { print "'"${p[28]}"'";exit;};1;' '/ en/!s/\.//p' ' NR!=13{next};{sub(/[+-M]$/,"",$NF)};'"`S0 39 40`" ' $10~/\(L/&&$9!~"localhost" { sub(/.+:/,"",$9);print $1": "$9|"sort|uniq";} ' '/^ +r/s/.+"(.+)".+/\1/p' 's/(.+\.wdgt)\/(Contents\/)?Info\.plist$/\1/p' 's/^.+\/(.+)\.wdgt$/\1/p' ' /l: /{ /DVD/d;s/.+: //;b0'$'\n'' };/s: /{ /V/d;s/^ */- /;H;};$b0'$'\n'' d;:0'$'\n'' x;/APPLE [^:]+$/d;p;' ' /^find: /d;p;' "`S0 44 45`" ' BEGIN{FS="= "} /Path/{print $2} ' ' /^ *$/d;s/^ */   /;' ' s/^.+ |\(.+\)$//g;p ' '/\.(appex|pluginkit)\/Contents\/Info\.plist$/p' ' /2/{print "WARN"};/4/{print "CRITICAL"};' ' /EVHF|MACR|^s/d;s/^.+: //p;' );c1=(system_profiler pmset\ -g nvram fdesetup find syslog df vm_stat sar ps crontab iotop top pkgutil 'PlistBuddy 2>&1 -c "Print' whoami cksum kextstat launchctl smcDiagnose sysctl\ -n defaults\ read stat lsbom mdfind ' for i in ${p[24]};do ${c1[18]} ${c2[27]} $i;done;' pluginkit scutil dtrace profiles sed\ -En awk /S*/*/P*/*/*/C*/*/airport networksetup mdutil lsof test osascript\ -e );c2=(com.apple.loginwindow\ LoginHook '" /L*/P*/loginw*' "'tell app \"System Events\" to get properties of login items'|tr , \\\n" 'L*/Ca*/com.ap*.Saf*/E*/* -d 1 -name In*t -exec '"${c1[14]}"' :CFBundleDisplayName" {} \;|sort|uniq' '~ $TMPDIR.. \( -flags +sappnd,schg,uappnd,uchg -o ! -user $UID -o ! -perm -600 \)' '.??* -path .Trash -prune -o -type d -name *.app -print -prune' :${p[35]}\" :Label\" '{/,}L*/{Con,Pref}* -type f ! -size 0 -name *.plist -exec plutil -s {} \;' "-f'%N: %l' Desktop L*/Keyc*" therm sysload boot-args status " -F '\$Time \$(RefProc): \$Message' -k Sender Req 'fsev|kern|launchd' -k RefProc Rne 'Aq|WebK' -k Message Rne 'Goog|ksadm|probe|Roame|SMC:|smcD|sserti|suhel| VALI|ver-r|xpma' -k Message Req 'abn|bad |Beac|caug|corru|dead[^bl]|FAIL|fail|GPU |hfs: Ru|inval|jnl:|last value [1-9]|NVDA\(|pagin|pci pa|proc: t|Roamed|rror|SL|TCON|Throttli|tim(ed? ?|ing )o|WARN' " '-du -n DEV -n EDEV 1 10' 'acrx -o comm,ruid,%cpu' '-t1 10 1' '-f -pfc /var/db/r*/com.apple.*.{BS,Bas,Es,J,OSXU,Rem,up}*.bom' '{/,}L*/Lo*/Diag* -type f -regex .\*[cght] ! -name .?\* ! -name \*ag \( -exec grep -lq "^Thread c" {} \; -exec printf \* \; -o -true \) -execdir stat -f:%Sc:%N -t%F {} \;|sort -t: -k2 |tail -n'${p[38]} '/S*/*/Ca*/*xpc* >&- ||echo No' '-L /{S*/,}L*/StartupItems -type f -exec file {} +' '-L /S*/L*/{C*/Sec*A,Ex}* {/,}L*/{A*d,Ca*/*/Ex,Co{mpon,reM},Ex,In{p,ter},iTu*/*P,Keyb,Mail/B,Pr*P,Qu*T,Scripti,Sec,Servi,Spo,Widg}* -path \\*s/Resources -prune -o -type f -name Info.plist' '/usr/lib -type f -name *.dylib' `awk "${s[31]}"<<<${p[23]}` "/e*/{auto,{cron,fs}tab,hosts,{[lp],sy}*.conf,mach_i*/*,pam.d/*,ssh{,d}_config,*.local} {,/usr/local}/etc/periodic/*/* /L*/P*{,/*}/com.a*.{Bo,sec*.ap}*t {/S*/,/,}L*/Lau*/*t .launchd.conf" list getenv /Library/Preferences/com.apple.alf\ globalstate --proxy '-n get default' -I --dns -getdnsservers\ "${p[N5]}" -getinfo\ "${p[N5]}" -P -m\ / '' -n1 '-R -l1 -n1 -o prt -stats command,uid,prt' '--regexp --only-files --files com.apple.pkg.*|sort|uniq' -kl -l -s\ / '-R -l1 -n1 -o mem -stats command,uid,mem' '+c0 -i4TCP:0-1023' com.apple.dashboard\ layer-gadgets '-d /L*/Mana*/$USER&&echo On' '-app Safari WebKitDNSPrefetchingEnabled' "+c0 -l|awk '{print(\$1,\$3)}'|sort|uniq -c|sort -n|tail -1|awk '{print(\$2,\$3,\$1)}'" -m 'L*/{Con*/*/Data/L*/,}Pref* -type f -size 0c -name *.plist.???????|wc -l' kern.memorystatus_vm_pressure_level '3>&1 >&- 2>&3' " -F '\$Time \$Message' -k Sender kernel -k Message CSeq 'n Cause: -' " );N1=${#c2[@]};for j in {0..9};do c2[N1+j]=SP${p[j]}DataType;done;N2=${#c2[@]};for j in 0 1;do c2[N2+j]="-n ' syscall::'${p[33+j]}':return { @out[execname,uid]=sum(arg0) } tick-10sec { trunc(@out,1);exit(0);} '";done;l=(Restricted\ files Hidden\ apps 'Elapsed time (s)' POST Battery Safari\ extensions Bad\ plists 'High file counts' User Heat System\ load boot\ args FileVault Diagnostic\ reports Log 'Free space (MiB)' 'Swap (MiB)' Activity 'CPU per process' Login\ hook 'I/O per process' Mach\ ports kexts Daemons Agents XPC\ cache Startup\ items Admin\ access Root\ access Bundles dylibs Apps Font\ issues Inserted\ dylibs Firewall Proxies DNS TCP/IP Wi-Fi Profiles Root\ crontab User\ crontab 'Global login items' 'User login items' Spotlight Memory Listeners Widgets Parental\ Controls Prefetching SATA Descriptors App\ extensions Lockfiles Memory\ pressure SMC Shutdowns );N3=${#l[@]};for i in 0 1 2;do l[N3+i]=${p[5+i]};done;N4=${#l[@]};for j in 0 1;do l[N4+j]="Current ${p[29+j]}stream data";done;A0() { id -G|grep -qw 80;v[1]=$?;((v[1]==0))&&sudo true;v[2]=$?;v[3]=`date +%s`;clear >&-;date '+Start time: %T %D%n';};for i in 0 1;do eval ' A'$((1+i))'() { v=` eval "${c1[$1]} ${c2[$2]}"|'${c1[30+i]}' "${s[$3]}" `;[[ "$v" ]];};A'$((3+i))'() { v=` while read i;do [[ "$i" ]]&&eval "${c1[$1]} ${c2[$2]}" \"$i\"|'${c1[30+i]}' "${s[$3]}";done<<<"${v[$4]}" `;[[ "$v" ]];};A'$((5+i))'() { v=` while read i;do '${c1[30+i]}' "${s[$1]}" "$i";done<<<"${v[$2]}" `;[[ "$v" ]];};A'$((7+i))'() { v=` eval sudo "${c1[$1]} ${c2[$2]}"|'${c1[30+i]}' "${s[$3]}" `;[[ "$v" ]];};';done;A9(){ v=$((`date +%s`-v[3]));};B2(){ v[$1]="$v";};for i in 0 1;do eval ' B'$i'() { v=;((v['$((i+1))']==0))||{ v=No;false;};};B'$((3+i))'() { v[$2]=`'${c1[30+i]}' "${s[$3]}"<<<"${v[$1]}"`;} ';done;B5(){ v[$1]="${v[$1]}"$'\n'"${v[$2]}";};B6() { v=` paste -d: <(printf "${v[$1]}") <(printf "${v[$2]}")|awk -F: ' {printf("'"${f[$3]}"'",$1,$2)} ' `;};B7(){ v=`grep -Fv "${v[$1]}"<<<"$v"`;};C0() { [[ "$v" ]]&&sed -E "$s"<<<"$v";};C1() { [[ "$v" ]]&&printf "${f[$1]}" "${l[$2]}" "$v"|sed -E "$s";};C2() { v=`echo $v`;[[ "$v" != 0 ]]&&C1 0 $1;};C3() { v=`sed -E "${s[63]}"<<<"$v"`&&C1 1 $1;};for i in 1 2 7 8;do for j in 0 2 3;do eval D$i$j'(){ A'$i' $1 $2 $3; C'$j' $4;};';done;done;{ A0;D20 0 $((N1+1)) 2;D10 0 $N1 1;B0;C2 27;B0&&! B1&&C2 28;D12 15 37 25 8;A1 0 $((N1+2)) 3;C0;D13 0 $((N1+3)) 4 3;D23 0 $((N1+4)) 5 4;D13 0 $((N1+9)) 59 50;for i in 0 1 2;do D13 0 $((N1+5+i)) 6 $((N3+i));done;D13 1 10 7 9;D13 1 11 8 10;B1&&D73 19 53 67 55;D22 2 12 9 11;D12 3 13 10 12;D23 4 19 44 13;D23 5 54 12 56;D23 5 14 12 14;D22 6 36 13 15;D22 20 52 66 54;D22 7 37 14 16;D23 8 15 38 17;D22 9 16 16 18;B1&&{ D82 35 49 61 51;D82 11 17 17 20;for i in 0 1;do D82 28 $((N2+i)) 45 $((N4+i));done;};D22 12 44 54 45;D22 12 39 15 21;A1 13 40 18;B2 4;B3 4 0 19;A3 14 6 32 0;B4 0 5 11;A1 17 41 20;B7 5;C3 22;B4 4 6 21;A3 14 7 32 6;B4 0 7 11;B3 4 0 22;A3 14 6 32 0;B4 0 8 11;B5 7 8;B1&&{ A8 18 26 23;B7 7;C3 23;};A2 18 26 23;B7 7;C3 24;D13 4 21 24 26;B4 4 12 26;B3 4 13 27;A1 4 22 29;B7 12;B2 14;A4 14 6 52 14;B2 15;B6 14 15 4;B3 0 0 30;C3 29;A1 4 23 27;B7 13;C3 30;B3 4 0 65;A3 14 6 32 0;B4 0 16 11;A1 26 50 64;B7 16;C3 52;D13 24 24 32 31;D13 25 37 32 33;A2 23 18 28;B2 16;A2 16 25 33;B7 16;B3 0 0 34;B2 21;A6 47 21&&C0;B1&&{ D73 21 0 32 19;D73 10 42 32 40;D82 29 35 46 39;};D23 14 1 62 42;D12 34 43 53 44;D12 22 20 32 25;D22 0 $((N1+8)) 51 32;D13 4 8 41 6;D12 21 28 35 34;D13 27 29 36 35;A2 27 32 39&&{ B2 19;A2 33 33 40;B2 20;B6 19 20 3;};C2 36;D23 33 34 42 37;B1&&D83 35 45 55 46;D23 32 31 43 38;D12 36 47 32 48;D13 10 42 32 41;D13 37 2 48 43;D13 4 5 32 1;D13 4 3 60 5;D12 21 48 49 49;B3 4 22 57;A1 21 46 56;B7 22;B3 0 0 58;C3 47;D22 4 4 50 0;D12 4 51 32 53;D23 22 9 37 7;A9;C2 2;} 2>/dev/null|pbcopy;exit 2>&-
    Copy the selected text to the Clipboard by pressing the key combination command-C.
    8. Launch the built-in Terminal application in any of the following ways:
    ☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
    ☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
    ☞ Open LaunchPad. Click Utilities, then Terminal in the icon grid.
    Click anywhere in the Terminal window and paste by pressing command-V. The text you pasted should vanish immediately. If it doesn't, press the return key.
    9. If you see an error message in the Terminal window such as "Syntax error" or "Event not found," enter
    exec bash
    and press return. Then paste the script again.
    10. If you're logged in as an administrator, you'll be prompted for your login password. Nothing will be displayed when you type it. You will not see the usual dots in place of typed characters. Make sure caps lock is off. Type carefully and then press return. You may get a one-time warning to be careful. If you make three failed attempts to enter the password, the test will run anyway, but it will produce less information. In most cases, the difference is not important. If you don't know the password, or if you prefer not to enter it, press the key combination control-C or just press return  three times at the password prompt. Again, the script will still run.
    If you're not logged in as an administrator, you won't be prompted for a password. The test will still run. It just won't do anything that requires administrator privileges.
    11. The test may take a few minutes to run, depending on how many files you have and the speed of the computer. A computer that's abnormally slow may take longer to run the test. While it's running, there will be nothing in the Terminal window and no indication of progress. Wait for the line
    [Process completed]
    to appear. If you don't see it within half an hour or so, the test probably won't complete in a reasonable time. In that case, close the Terminal window and report what happened. No harm will be done.
    12. When the test is complete, quit Terminal. The results will have been copied to the Clipboard automatically. They are not shown in the Terminal window. Please don't copy anything from there. All you have to do is start a reply to this comment and then paste by pressing command-V again.
    At the top of the results, there will be a line that begins with the words "Start time." If you don't see that, but instead see a mass of gibberish, you didn't wait for the "Process completed" message to appear in the Terminal window. Please wait for it and try again.
    If any private information, such as your name or email address, appears in the results, anonymize it before posting. Usually that won't be necessary.
    13. When you post the results, you might see an error message on the web page: "You have included content in your post that is not permitted," or "You are not authorized to post." That's a bug in the forum software. Please post the test results on Pastebin, then post a link here to the page you created.
    14. This is a public forum, and others may give you advice based on the results of the test. They speak only for themselves, and I don't necessarily agree with them.
    Copyright © 2014 by Linc Davis. As the sole author of this work, I reserve all rights to it except as provided in the Use Agreement for the Apple Support Communities website ("ASC"). Readers of ASC may copy it for their own personal use. Neither the whole nor any part may be redistributed.

  • IMac CPU3.06 GHz Intel Core 2 Duo, 8GB, Extremely slow and repeatedly "out of Memory" since migration from Mountain Lion to Mavericks

    Dear Apple Support Community.
    As mentioned by a number of users reporting the same problem, my 2009 iMac CPU3.06 GHz Intel Core 2 Duo, 8GB RAM, has become extremely slow and repeatedly "out of Memory" since it was migrated from Mountain Lion to Mavericks (OS 10.9 then OS 10.9.1).
    I have already run CleanMyMac, deleted 5GB of useless stuffs, which did not translate into any improvement. Following the advices collected in other Apple Support Community threads, I have applied EtreCheck the outcome of which is provided below.
    For information, I have also upgraded my 2011 MacBook CPU2.3 GHz Core i7, 8GB which became only a bit slower than before, sometimes freezing which it almost never did before. However, I am used to the fact that Mac get usually slower and more prompt fo freeze after upgrading to a more recent OS.
    Both my 2009 iMac and my 2011 MacBook have F-Secure installed. So the problem with the 2009 IMac is unlikly to be due to the presence of F-Secure. Interestingly, the few abnormalities found by Etrecheck were exacly identical before I ran CleanMyMac. There are two more findings (mentioned below) since I ran CleanMyMac on the 2009 iMac, which again didn't improve the problem.
    So please find below the details of the EtreCheck experience and some additional measurements made with iStat while running EtreCheck:
    Hardware Information:
    iMac (24-inch, Early 2009)
    iMac - model: iMac9,1
    1 3.06 GHz Intel Core 2 Duo CPU: 2 cores
    8 GB RAM
    Video Information:
    ATI Radeon HD 4850 - VRAM: 512 MB
    Audio Plug-ins:
    BluetoothAudioPlugIn: Version: 1.0 - SDK 10.9
    AirPlay: Version: 1.9 - SDK 10.9
    AppleAVBAudio: Version: 2.0.0 - SDK 10.9
    iSightAudio: Version: 7.7.3 - SDK 10.9
    System Software:
    OS X 10.9.1 (13B42) - Uptime: 0 days 2:40:57
    Disk Information:
    WDC WD1001FALS-40K1B0 disk0 : (1 TB)
    EFI (disk0s1) <not mounted>: 209.7 MB
    XooS5 HD (disk0s2) /: 999.35 GB (189.85 GB free)
    Recovery HD (disk0s3) <not mounted>: 650 MB
    OPTIARC DVD RW AD-5670S 
    USB Information:
    Apple Inc. Built-in iSight
    Canon CanoScan
    Apple Computer, Inc. IR Receiver
    Apple Inc. BRCM2046 Hub
    Apple Inc. Bluetooth USB Host Controller
    FireWire Information:
    WD My Passport 071D 800mbit - 800mbit max
    EFI (disk1s1) <not mounted>: 209.7 MB
    disk1s2 (disk1s2) <not mounted>: 2 TB
    Boot OS X (disk1s3) <not mounted>: 134.2 MB
    Thunderbolt Information:
    Kernel Extensions:
    com.f-secure.kext.fsauth          (1.0.0d1)
    Problem System Launch Daemons:
    [failed] com.apple.wdhelper.plist [REMARK: this abnormality appeared only after running CleanMyMac. It does not appear on my 2011 MacBook]
    Problem System Launch Agents:
    Launch Daemons:
    [loaded] com.adobe.fpsaud.plist
    [invalid] com.bjango.istatlocaldaemon.plist [REMARK: this abnormality pre-existed to running CleanMyMac. It appears also on my 2011 MacBook]
    [loaded] com.f-secure.fsavd.dbhelper.plist
    [loaded] com.f-secure.fsavd.plist
    [loaded] com.f-secure.fsmac.firewall.plist
    [loaded] com.f-secure.fsmac.fsupdated_guts2.plist
    [loaded] com.f-secure.fsmac.licensetool.plist
    [loaded] com.macpaw.CleanMyMac2.Agent.plist
    Launch Agents:
    [loaded] com.babylon.activation.plist
    [loaded] com.bjango.istatlocal.plist
    [loaded] com.f-secure.relauncher.plist
    [loaded] com.f-secure.trasher.plist
    User Launch Agents:
    [loaded] com.adobe.ARM.[...].plist
    [loaded] com.google.keystone.agent.plist
    [loaded] com.macpaw.CleanMyMac2Helper.diskSpaceWatcher.plist
    [loaded] com.macpaw.CleanMyMac2Helper.scheduledScan.plist
    [loaded] com.macpaw.CleanMyMac2Helper.trashWatcher.plist
    User Login Items:
    iTunesHelper
    Dropbox
    F-Secure Anti-Virus for MAC
    3rd Party Preference Panes:
    Flash Player
    Internet Plug-ins::
    FlashPlayer-10.6: Version: 11.9.900.170 - SDK 10.6
    Default Browser: Version: 537 - SDK 10.9
    AdobePDFViewerNPAPI: Version: 11.0.04 - SDK 10.6
    AdobePDFViewer: Version: 11.0.04 - SDK 10.6
    DivXBrowserPlugin: Version: 2.1
    Flash Player: Version: 11.9.900.170 - SDK 10.6
    OfficeLiveBrowserPlugin: Version: 12.2.8
    Google Earth Web Plug-in: Version: 6.1
    QuickTime Plugin: Version: 7.7.3
    iPhotoPhotocast: Version: 7.0
    User Internet Plug-ins::
    Picasa: Version: 1.0
    Bad Fonts:
    None
    Old applications:
    None
    Time Machine:
    Skip System Files: NO
    Mobile backups: OFF
    Auto backup: YES
    Volumes being backed up:
    XooS5 HD: Disk size: 930.71 GB Disk used: 753.90 GB
    Destinations:
    XooS5 TM [Local] (Last used)
    Total size: 2 
    Total number of backups: 32
    Oldest backup: 2013-09-15 01:11:39 +0000
    Last backup: 2013-12-07 12:48:45 +0000
    Size of backup disk: Too small. Backup size 2  < (Disk used 753.90 GB X 3)
    Time Machine details may not be accurate. All volumes being backed up may not be listed.
    REMARK: The above finding is unlikely to be accurate. In fact, my Time Machine is supported by a 2TB WD My Passport Studio external HD connected with a Firewire 800. As mentionned, only 754GB of the 2000GB are used.
    Top Processes by CPU:
    5%          backupd
    5%          Mail
    5%          WindowServer
    3%          Finder
    3%          Dropbox
    Top Processes by Memory:
    1.60 GB          mds_stores REMARK: this item was marked in red in the outcome of EtreCheck, so I assume there is something wrong there
    82 MB          Finder
    74 MB          Mail
    49 MB          softwareupdated
    49 MB          Dropbox
    Virtual Memory Statistics:
    97 MB          Free RAM
    1.21 GB          Active RAM
    1.19 GB          Inactive RAM
    1.21 GB          Wired RAM
    1.83 GB          Page-ins
    36 MB          Page-outs
    Please find now some additional measurements collected with iStat while running EtreCheck:
    Practically:
    The iMac can work slowly with only one software e.g. either Mail or Safari or Firefox, but still the below "out of Memory" message occurs about every 3 minutes.
    Aperture has becomre to slow to be useable
    If trying to write a mail (with Mail) while Safari or Firefox is open, then the "out of Memory" message occurs about every 20 seconds so I need to check on "Resume" several times per minute.
    Conclusions
    From the above, unless anyone in the Apple Support Community proves to be able to identify a specific problem leading to a way to find a cure, I tend to conclude that Mavericks is not suitable for computers operating with a Core 2 Duo CPU even with a 8GB of RAM.
    Unless I missed something, I did not see any warning from Apple Computer Inc. informing their customers they should refrain from upgrading Core 2 Duo Computers.
    The only solution I see so far is to downgrade from Mavericks to Mountain Lion. And the Apple Support Community would confirm that it is the only solution, I would appreciate to get your guidance on how to proceed.
    Intended action plan
    Migrate the above 2009 iMac to a 2014 Mac Mini Server operating on Mavericks to ensure that no data may be lost while downgrading to Montain Lion.
    Provided the above downgrading operation is successful, assign this 2009 iMac to partial retirement e.g. Mail, Skype, iTunes  and DVD player.
    In advance, I would like to thank the Apple Community for helping me either i) finding a cure to the problem, ii) or confirming that Mavericks cannot operate properly on Core 2 Duo computers, iii) and in such a case, guiding me on how to downgrade to Mountain Lion.
    Yours sincerely
    Core

    ... what anti-virus would you recommend using?
    Use what is already included with OS X. It already includes everything it needs to protect itself from viruses and malware. Keep it that way with software updates from Apple.
    A much better question is "how should I protect my Mac":
    Never install any product that claims to "speed up", "clean up", "optimize", or "accelerate" your Mac. Without exception, they will do the opposite.
    Never install pirated or "cracked" software, software obtained from dubious websites, or other questionable sources. Illegally obtained software is almost certain to contain malware.
    Don’t supply your password in response to a popup window requesting it, unless you know what it is and the reason your credentials are required.
    Don’t open email attachments from email addresses that you do not recognize, or click links contained in an email:
    Most of these are scams that direct you to fraudulent sites that attempt to convince you to disclose personal information.
    Such "phishing" attempts are the 21st century equivalent of a social exploit that has existed since the dawn of civilization. Don’t fall for it.
    Apple will never ask you to reveal personal information in an email. If you receive an unexpected email from Apple saying your account will be closed unless you take immediate action, just ignore it. If your iTunes or App Store account becomes disabled for valid reasons, you will know when you try to buy something or log in to this support site, and are unable to.
    Don’t install browser extensions unless you understand their purpose. Go to the Safari menu > Preferences > Extensions. If you see any extensions that you do not recognize or understand, simply click the Uninstall button and they will be gone.
    Don’t install Java unless you are certain that you need it:
    Java, a non-Apple product, is a potential vector for malware. If you are required to use Java, be mindful of that possibility.
    Disable Java in Safari > Preferences > Security.
    Despite its name JavaScript is unrelated to Java. No malware can infect your Mac through JavaScript. It’s OK to leave it enabled.
    Block browser popups: Safari menu > Preferences > Security > and check "Block popup windows":
    Popup windows are useful and required for some websites, but popups have devolved to become a common means to deliver targeted advertising that you probably do not want.
    Popups themselves cannot infect your Mac, but many contain resource-hungry code that will slow down Internet browsing.
    If you ever see a popup indicating it detected registry errors, that your Mac is infected with some ick, or that you won some prize, it is 100% fraudulent. Ignore it.
    Ignore hyperventilating popular media outlets that thrive by promoting fear and discord with entertainment products arrogantly presented as "news". Learn what real threats actually exist and how to arm yourself against them:
    The most serious threat to your data security is phishing. To date, most of these attempts have been pathetic and are easily recognized, but that is likely to change in the future as criminals become more clever.
    OS X viruses do not exist, but intentionally malicious or poorly written code, created by either nefarious or inept individuals, is nothing new.
    Never install something without first knowing what it is, what it does, how it works, and how to get rid of it when you don’t want it any more.
    If you elect to use "anti-virus" software, familiarize yourself with its limitations and potential to cause adverse effects, and apply the principle immediately preceding this one.
    Most such utilities will only slow down and destabilize your Mac while they look for viruses that do not exist, conveying no benefit whatsoever - other than to make you "feel good" about security, when you should actually be exercising sound judgment, derived from accurate knowledge, based on verifiable facts.
    Do install updates from Apple as they become available. No one knows more about Macs and how to protect them than the company that builds them.
    Summary: Use common sense and caution when you use your Mac, just like you would in any social context. There is no product, utility, or magic talisman that can protect you from all the evils of mankind.

  • I have been using Firefox for many years now and really like it, now the version 4 is extremely slow, anyone else having the same issue?

    I upgraded to version 4 last week and find it extremely slow compared to the previous version - like so slow that some pages do not even load. I have downloaded and gone back to version 3.6.17 and everything is back to the normal I have known for years with Firefox and it is really fast again...so now I know that there is nothing wrong with my computer and that the supposedly very very fast version 4 is much much slower than the previous version 3.6...so what gives? I'm not keen on going back to the new improved version 4, though I know it will not be supported soon...anyone else having the same issue?

    Having the exact same problem here.
    -Mac OSX
    -3.6 worked great
    -I tried the 4 beta, got rid of it because it was so slow
    -When it upgraded to 4 is VERY slow and freezes often
    -Appears especially slow on sites with flash (ie http://www.bbc.co.uk/news)

  • Macbook Pro 2011 extremely slow wondering if hard drive failure

    Hello, I want to start off by saying I'm not a huge computer guru, so that is why I'm coming here first. My Macbook Pro worked very well for a year, and then it has slowed down drastically. I've always been a windows user so mac is kind of foreign to me, but I'm trying to learn.
    Some problems I've encountered are 1. Extremely slow running whether internet related, or just an application. I have checked the activity monitor and nothing is hogging up my memory. 2. Spinning wait cursor (rainbow circle) when I try to do ANYTHING. It takes minutes to start computer once it makes it to home screen. The circle just spins for a few minutes. Even just web surfing it's there. 3. Battery drains from 100% to less than 20% in 30 minutes, which again is annoying. 4. When battery drains the fan turns on and seems to drain battery even faster. 5. I get a lot of random errors forcing shut down of programs. I have ignored this problem for two years by not using my laptop or using it very minimally, but I am going to be needing a laptop again for school and not just my iPad and phone so I was planning on taking my macbook to genius bar, but wanted to check here first since Apple is an hour away. Plus I want to be able to use the piece of equipment that I spent a decent chunk of change on. I used time machine to back up everything today. I know its not a space issue as I have 300+ free GB on hard drive. I have tried to read through similar posts, but its overwhelming so I came here to post my own question.
    I ran disc utility and there were some errors, which were able to be corrected after a couple tries. Computer still slow though when trying to do anything and running rainbow circle.
    In recovery mode I reinstalled OSX
    I was finally able to install updates after completing the above that were not able to be installed before.
    I ran etre check, this is the report that came up:
    Problem description:
    Extremely slow computer, possible hard drive failure
    EtreCheck version: 2.0.11 (98)
    Report generated November 3, 2014 9:25:29 PM EST
    Hardware Information: ℹ️
      MacBook Pro (13-inch, Late 2011) (Verified)
      MacBook Pro - model: MacBookPro8,1
      1 2.4 GHz Intel Core i5 CPU: 2-core
      4 GB RAM
      BANK 0/DIMM0
      2 GB DDR3 1333 MHz ok
      BANK 1/DIMM0
      2 GB DDR3 1333 MHz ok
      Bluetooth: Old - Handoff/Airdrop2 not supported
      Wireless:  en1: 802.11 a/b/g/n
    Video Information: ℹ️
      Intel HD Graphics 3000 - VRAM: 384 MB
      Color LCD 1280 x 800
    System Software: ℹ️
      Mac OS X 10.7.5 (11G63) - Uptime: 0:6:50
    Disk Information: ℹ️
      Hitachi HTS547550A9E384 disk0 : (500.11 GB)
      S.M.A.R.T. Status: Verified
      disk0s1 (disk0s1) <not mounted> : 210 MB
      Macintosh HD (disk0s2) /  [Startup]: 499.25 GB (357.49 GB free)
      Recovery HD (disk0s3) <not mounted>  [Recovery]: 650 MB
      OPTIARC DVD RW AD-5970H 
    USB Information: ℹ️
      Apple Inc. BRCM2070 Hub
      Apple Inc. Bluetooth USB Host Controller
      Apple Inc. Apple Internal Keyboard / Trackpad
      Apple Inc. FaceTime HD Camera (Built-in)
      Apple Computer, Inc. IR Receiver
    Thunderbolt Information: ℹ️
      Apple, Inc. MacBook Pro
    Kernel Extensions: ℹ️
      /System/Library/Extensions
      [not loaded] com.Logitech.Unifying.HID Driver (1.2.0 - SDK 10.0) Support
      /Users/[redacted]/Downloads/LCC Installer.app
      [not loaded] com.Logitech.Control Center.HID Driver (3.5.1 - SDK 10.0) Support
    Startup Items: ℹ️
      HP IO: Path: /Library/StartupItems/HP IO
      Startup items are obsolete and will not work in future versions of OS X
    Problem System Launch Agents: ℹ️
      [failed] com.apple.coreservices.appleid.authentication.plist
    Launch Agents: ℹ️
      [not loaded] com.adobe.AAM.Updater-1.0.plist Support
      [loaded] com.adobe.CS5ServiceManager.plist Support
      [running] com.Logitech.Control Center.Daemon.plist Support
      [invalid?] com.luthresearch.savvyconnectmenu.plist Support
      [loaded] com.oracle.java.Java-Updater.plist Support
    Launch Daemons: ℹ️
      [loaded] com.adobe.fpsaud.plist Support
      [invalid?] com.adobe.SwitchBoard.plist Support
      [invalid?] com.luthresearch.scservice.plist Support
      [loaded] com.oracle.java.Helper-Tool.plist Support
    User Launch Agents: ℹ️
      [loaded] com.adobe.AAM.Updater-1.0.plist Support
      [failed] com.apple.CSConfigDotMacCert-[...]@me.com-SharedServices.Agent.plist
      [loaded] com.google.keystone.agent.plist Support
    User Login Items: ℹ️
      iTunesHelper Application (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
      Dropbox Application (/Applications/Dropbox.app)
      SavvyConnect UNKNOWN (missing value)
      Google Chrome Application (/Applications/Google Chrome.app)
      HP Scheduler Application (/Library/Application Support/Hewlett-Packard/Software Update/HP Scheduler.app)
    Internet Plug-ins: ℹ️
      Silverlight: Version: 5.1.10411.0 - SDK 10.6 Support
      FlashPlayer-10.6: Version: 15.0.0.152 - SDK 10.6 Support
      Flash Player: Version: 15.0.0.152 - SDK 10.6 Mismatch! Adobe recommends 15.0.0.189
      QuickTime Plugin: Version: 7.7.1
      JavaAppletPlugin: Version: Java 7 Update 67 Check version
    3rd Party Preference Panes: ℹ️
      Flash Player  Support
      Growl  Support
      Java  Support
      Logitech Control Center  Support
    Time Machine: ℹ️
      Time Machine not configured!
    Top Processes by CPU: ℹ️
          11% Safari
          3% WindowServer
          0% fontd
          0% Google Chrome
          0% ps
    Top Processes by Memory: ℹ️
      245 MB WebProcess
      206 MB System Preferences
      168 MB Safari
      99 MB mds
      82 MB Google Chrome
    Virtual Memory Information: ℹ️
      1.37 GB Free RAM
      1.57 GB Active RAM
      318 MB Inactive RAM
      1.03 GB Wired RAM
      436 MB Page-ins
      0 B Page-outs
    Basically I'm wondering if anything sticks out in this report. I was thinking it could be a possible hard drive failure. I know my computer has been dropped on the floor at least a few times. Thoughts are appreciated. Thank you for your patience.

    Eab, I feel your pain! I am replying simply to share my similar ongoing experience with my early 2011 17 inch MacBook Pro, running Mavericks with seeming ample hard drive space, [applications requiring less than 100GB, about 200GB data (total drive space of 500GB)] & 4GB RAM. (Disclaimer: I am not a wise or computer-savvy mac guru - simply a fellow traveler who has had a very similar set of problems - apps taking forever to load, rapid battery depletion & super overheated MacBook.  While I am a Genius Bar groupie, getting to the Apple store is, for me, akin to an antarctic polar expedition (i.e. problematic). Having spent endless hours struggling with a similar issue, I offer you a synopsis of my struggle/experience.
    STEPS TO DATE:
    1.Installed several memory utility programs (Daisy Disk &  MacCleanse) system
    maintenance program to regularly and thoroughly empty application caches (Adobe apps & internet browsers being tremendous hogs), identify and remove language elements and other redundant space hogs, etc.   Result: Small, but real improvement when I forced myself to perform a "scan and delete" session every second major computer run (typically about 6-8 hours in length). However, this did nothing to help the problems regularly detected when I run the Disk Utility which almost invariably demonstrates disk permissions that need to be repaired and, with increasing frequency, has demonstrated actual disk errors that require restarting and walking through a disk repair protocol. I did bring it to the Genius Bar where they kindly reinstalled Mavericks which they could do in about an hour versus the several hours that doing this at home requires.  This did identify that my RAM was, on fact, a limitation on the speed at which I could run certain apps.
    2. My next move was to install an additional 4GB of RAM. I bought the new RAM on eBay for about $90 because, with 3 kids equipped with MacBooks & iPhones, I simply couldn't afford the official Apple RAM. I even installed it myself, with the help of a YouTube video. Result: Giant improvement in speed (starting up or switching apps. If I had realized how simple it turned out to be, I would have done it well over a year ago. Some minor improvement in the overheating problem, but persistent problems with disk permissions continually requiring repair and periodic disk repairs (using Disk Utility) required.
    PLANNED FINAL INTERVENTION:
    3. I am purchasing and installing a solid state drive (ssd) and simply chucking the original hard drive, after considerable discussion with my savvier mac friends. It has become clear to me that, sadly, every hard drive has a finite life affected by a variety of factors. I am, in fact, hard on my equipment - running multiple graphic apps simultaneously, transferring massive GBs of data between my laptop, time capsule and an array of hard drives. I will let you know how it goes, but can share that the decision to get a solid state drive followed many conversations with multiple Mac guru-types (in the hope of saving you similar painful tribulations). The cost varies according to the size of the drive, but $400-$500 would buy a reasonable starting size. I am waiting for Black Friday sales, myself. Amazon (where I will likely purchase the ssd) is already offering a number of pre-Black Friday deals.  While I don't really feel like putting out that amount of cash, I reassure myself that a new drive will almost certainly solve the disk errors (with a solid state one offering more durability) & will help me prolong the life of my MacBook Pro by a couple of years hopefully. It beats buying a new Apple MacBook only three and a half years after investing close to $3k for this one!
    I am certain that more experienced forum users could point you to software that could help defragment your drive or may be able to offer other solutions. I've simply had enough of struggling with burning thighs and head-banging behavior triggered by slow performance. I hope this is helpful to you in some small way.  The war is not yet over, but I'm feeling good about the battle plan!

  • MBP 5.1 I have a recent problem with airport connectivity. ethernet connection is working fine, but wifi has become extremely slow and bad functioning. signal is received, no problem with the wlan (my husband 's wifi with MBP is perfect) please help

    I have a MBP 5.1 with snow leopard 10.6.8. It has been working fine until few days ago, when it started to have different problems:
    1) airport is not working well. it is extremely slow, has difficulties in fully loading pages, looses connectivity, It is not browser related, behaves thesame in safari or firefox; it is not the router/wlan; my husband mbp wifi works fine (as it was mine...) and iphone wifi is also working fine. it sees the signal and different networks. , it is also very very slow in opening skype (after that, it is working ok) if  I connect via ethernet cable to the same router, everything works perfectly and with the correct speed.could it be a damaged airport card? a software problem/corruption? logic board? (I hope not, the computer is out of apple care now....)
    2) after a certain time (more than hours) of use, the trackpad is behaving strangly, increase sensitivity to touch, unwanted selection of folders, files and text or images in web pages when i move the cursor, the cursor jumping all over the places while writing, ecc I have the impression it starts doing that when I use heavily the CPU ( and the temperature goes up). Is this again a problem of the mother/logic board?
    I had recently serviced it since it was not booting properly, but except some permissions repaired, they did noit find anything wrong in the hard drive (which I have  now substituted with a SSD) or other hardware.
    thanks in advance for any help/suggestions
    alessandra

    I think I solved the wifi connection problem, just by switching off completely the router! sounds trivial, but in this case it worked!!!
    the funny behaviour of the trackpad/cursor still persists. any suggestion???
    thanks again

  • MacBook startup extremely slow and troubleshooting solutions haven't worked. What can I do?

    My MacBook is about a year old, and recently it became extremely slow during startup. At first it just seemed a little slow,  but the past couple of days it has taken more and more time. It's now taking 5 - 10 minutes to fully come on. Once it's on, everything is fine.
    I've troubleshooted in Apple Communities and tried all of the advice I've found, but nothing seems to be working.  Here are the details.
    My computer:
    MacBook
    OS 10.7.4
    Processor: 2.4 GHz Intel Core 2 Duo
    Memory: 4 GB 1067 MHz DDR3
    Available hard disk space: 163.27 GB free (out of 249.2 GB)
    What I've tried so far (in order):
    1. Check startup disk - Startup disk was correctly selected
    2. Use Disk Utility to Verify Hard Disk - No problems identified
    3. Updated system software - no major updates (I update regularly to begin with)
    4. Check System Monitor for hidden activity - Almost no activity (no other programs were running at the time); no strange users or activity
    5. Check Login Items - The iTunesHelper was causing an error. I removed it and replaced it with iTunesHelper from the iTunes Package. The error was fixed, but no improvement in startup time. (Current Login items: GrowlMenu, GrowlHelperApp (Growl is up to date), iTunesHelper, Dropbox)
    6. Check Library System Fonts - All necessary fonts for OS 10.7.4 are present. I haven't added or deleted fonts besides what can be installed with the OS and or with MS Office. Here the full list (long):
    AlBayan.ttf
    AlBayanBold.ttf
    AmericanTypewriter.ttc
    Andale Mono.ttf
    Apple Chancery.ttf
    Apple LiGothic Medium.ttf
    Apple LiSung Light.ttf
    AppleCasual.dfont
    AppleMyungjo.ttf
    Arial Black.ttf
    Arial Bold Italic.ttf
    Arial Bold.ttf
    Arial Italic.ttf
    Arial Narrow Bold Italic.ttf
    Arial Narrow Bold.ttf
    Arial Narrow Italic.ttf
    Arial Narrow.ttf
    Arial Rounded Bold.ttf
    Arial Unicode.ttf
    Arial.ttf
    ArialHB.ttf
    ArialHBBold.ttf
    Ayuthaya.ttf
    Baghdad.ttf
    Bangla MN.ttc
    Bangla Sangam MN.ttf
    Baskerville.ttc
    BiauKai.ttf
    BigCaslon.ttf
    BlairMdITC TT-Medium
    Bordeaux Roman Bold LET Fonts
    Brush Script.ttf
    Chalkboard.ttc
    Chalkduster.ttf
    CharcoalCY.dfont
    Cochin.ttc
    Comic Sans MS Bold.ttf
    Comic Sans MS.ttf
    Copperplate.ttc
    Corsiva.ttf
    CorsivaBold.ttf
    Courier New Bold Italic.ttf
    Courier New Bold.ttf
    Courier New Italic.ttf
    Courier New.ttf
    Cracked
    Damascus.ttc
    DecoTypeNaskh.ttf
    Devanagari Sangam MN.ttc
    DevanagariMT.ttf
    DevanagariMTBold.ttf
    Didot.ttc
    encodings.dir
    EuphemiaCAS.ttc
    fonts.dir
    fonts.list
    fonts.scale
    Futura.ttc
    GenevaCY.dfont
    Georgia Bold Italic.ttf
    Georgia Bold.ttf
    Georgia Italic.ttf
    Georgia.ttf
    GillSans.ttc
    Gujarati Sangam MN.ttf
    GujaratiMT.ttf
    GujaratiMTBold.ttf
    Gungseouche.ttf
    Gurmukhi MN.ttc
    Gurmukhi.ttf
    Handwriting - Dakota
    HeadlineA.ttf
    Hei.ttf
    HelveticaCY.dfont
    Herculanum.ttf
    Hiragino Sans GB W3.otf
    Hiragino Sans GB W6.otf
    Hoefler Text Ornaments.ttf
    Hoefler Text.ttc
    Impact.ttf
    InaiMathi.ttf
    Kai.ttf
    Kailasa.ttf
    Kannada MN.ttc
    Kannada Sangam MN.ttf
    Kefa.ttc
    Khmer MN.ttc
    Khmer Sangam MN.ttf
    Kokonor.ttf
    Krungthep.ttf
    KufiStandardGK.ttf
    Lao MN.ttc
    Lao Sangam MN.ttf
    Malayalam MN.ttc
    Malayalam Sangam MN.ttf
    Microsoft
    Microsoft Sans Serif.ttf
    MshtakanBold.ttf
    MshtakanBoldOblique.ttf
    MshtakanOblique.ttf
    MshtakanRegular.ttf
    Myanmar MN.ttc
    Myanmar Sangam MN.ttf
    Nadeem.ttf
    NanumGothic.ttc
    NanumMyeongjo.ttc
    NanumScript.ttc
    NewPeninimMT.ttf
    NewPeninimMTBold.ttf
    NewPeninimMTBoldInclined.ttf
    NewPeninimMTInclined.ttf
    NISC18030.ttf
    Noteworthy.ttc
    Optima.ttc
    Oriya MN.ttc
    Oriya Sangam MN.ttf
    Osaka.ttf
    OsakaMono.ttf
    Palatino
    Palatino.ttc
    Papyrus.ttc
    PCmyoungjo.ttf
    Pilgiche.ttf
    PlantagenetCherokee.ttf
    PortagoITC TT
    PTSans.ttc
    Raanana.ttf
    RaananaBold.ttf
    Sathu.ttf
    Silom.ttf
    Sinhala MN.ttc
    Sinhala Sangam MN.ttf
    Skia.ttf
    STIXGeneral.otf
    STIXGeneralBol.otf
    STIXGeneralBolIta.otf
    STIXGeneralItalic.otf
    STIXIntDBol.otf
    STIXIntDReg.otf
    STIXIntSmBol.otf
    STIXIntSmReg.otf
    STIXIntUpBol.otf
    STIXIntUpDBol.otf
    STIXIntUpDReg.otf
    STIXIntUpReg.otf
    STIXIntUpSmBol.otf
    STIXIntUpSmReg.otf
    STIXNonUni.otf
    STIXNonUniBol.otf
    STIXNonUniBolIta.otf
    STIXNonUniIta.otf
    STIXSizFiveSymReg.otf
    STIXSizFourSymBol.otf
    STIXSizFourSymReg.otf
    STIXSizOneSymBol.otf
    STIXSizOneSymReg.otf
    STIXSizThreeSymBol.otf
    STIXSizThreeSymReg.otf
    STIXSizTwoSymBol.otf
    STIXSizTwoSymReg.otf
    STIXVar.otf
    STIXVarBol.otf
    Tahoma Bold.ttf
    Tahoma.ttf
    Tamil MN.ttc
    Tamil Sangam MN.ttf
    Telugu MN.ttc
    Telugu Sangam MN.ttf
    Times New Roman Bold Italic.ttf
    Times New Roman Bold.ttf
    Times New Roman Italic.ttf
    Times New Roman.ttf
    Trebuchet MS Bold Italic.ttf
    Trebuchet MS Bold.ttf
    Trebuchet MS Italic.ttf
    Trebuchet MS.ttf
    Verdana Bold Italic.ttf
    Verdana Bold.ttf
    Verdana Italic.ttf
    Verdana.ttf
    Webdings.ttf
    Wingdings 2.ttf
    Wingdings 3.ttf
    Wingdings.ttf
    Zapfino.ttf
    ヒラギノ丸ゴ Pro W4.otf
    ヒラギノ丸ゴ ProN W4.otf
    ヒラギノ明朝 Pro W3.otf
    ヒラギノ明朝 Pro W6.otf
    ヒラギノ角ゴ Pro W3.otf
    ヒラギノ角ゴ Pro W6.otf
    ヒラギノ角ゴ Std W8.otf
    ヒラギノ角ゴ StdN W8.otf
    儷宋 Pro.ttf
    儷黑 Pro.ttf
    华文仿宋.ttf
    华文宋体.ttf
    华文楷体.ttf
    华文细黑.ttf
    华文黑体.ttf
    7. Verified and repaired disk permissions (there were several differences, they were all repaired).
    I don't know what else to try. My Mac's not making any strange noises, and is otherwise running well. The only thing that I can think of is that it's been too humid in my house recently (rainy season in Japan). But the slow startup seems to be the same regardless of time of day and humidity, and if it were humidity I have no idea how to fix that. Also, none of my other Mac devices seem to be similarly affected, so I doubt that's the problem.
    Any advice would be greatly appreciated!
    Thank you!

    It turns out that my hard drive was shot. I took my MacBook to the Apple Store on Wednesday, they kept it for analysis and repair. They replaced the hard drive, and I've already got it back (Friday; less than two days in total).
    Although I did check my hard disk with the disk utility, it did not identify the problem.
    Some other troubleshooting advice that I overlooked was to try reinstalling my OS and to try starting up in Safe Mode. Neither would have helped in this case, but they may be useful for someone else having similar problems.
    Other advice - always make sure your data is backed up and that you Apple Care coverage is up to date.

  • Macbook Pro Extremely Slow All Of A Sudden, Wiped Completely and Problem Persists

    My 2012 Macbook Pro has slowed down to nearly a crawl in just about everything I try to do, espescially with anything that utilizes the internet.  Activity Moniter initially revealed the issue to be the Kernal_Task proccess using too much memory as well as com.apple.finder. Also, Spotlight was indexing constantly until I disabled my disk from being accesed by it within the privacy tab of Spotlight Preference. The spinning beach ball of death has appeared more times in the past few days then I have ever seen in the entire year I've had my Macbook Pro.
    I literally tried everything that I could find. I've done everything from resetting the Pram and the other thing (I forgot the name but when you hold down four keys at once during start up). I've tried killing proccesses, rebooting my mac several times, closing out programs, deleting all applications, just about eveything you can think of. Safari, Google Chrome, and Firefox were all extremely slow. Attemping to verify disk permissions or repair failed because of the sheer amount of time it was taking. I let the computer sit for an entire day and it seemed to make little to no progress in repairing the disk. I even booted the computer in Safe Mode and it was stil performing poorly.
    The issue is NOT Hard Drive space on my Macbook. I know this because it was working perfectly fine and then all of sudden started behaving like this. All of these issues ultimately led to me doing something many others wouldn't, WIPING MY ENTIRE MAC AND RESTORING FROM FACTORY SETTINGS.
    The issue STILL persists although not as severe. Internet browing is bearable but nowhere near perfomring as it should. Even simple task such as opening up a new tab or switching tabs results in a spinning beach ball for about 5-10 seconds. Opening an application such as Pages or Twitter results in a spinning beach ball for 5-10 seconds before working slowly. Simply right clicking results in spinning beach ball.
    I have no idea what the issue could be at this point. I am now about to attempt to verify the disk again to see if it fixes any issues but a year old Apple product should NOT be behaving like this.
    Any advice is appreciated!
    My Specs:
      Model Name:          MacBook Pro
      Processor Name:          Intel Core i5
      Processor Speed:          2.5 GHz
      Memory:          4 GB

    Melophage,
    I've been scouring the community for help, and hoping you might be able and willing to look at my etrecheck results and share any wisdom and feedback, problem causers you see! I updated to OS Mavericks through apple updates without really realizing I was installinga  whole new system. I have been experiencing the lag issues that many others have, and have a Kernel_Task for which the CPU skyrockets at random and consistently slows things down. I've run disk repair in recovery mode, repaired permission, PRAM, a few 'basics', but have not really had success in addressing the issue (I guess because I don't really understand the issue!)
    Thanks in advance for any time and suggestions!!
    Hardware Information:
              MacBook Pro (13-inch, Mid 2010)
              MacBook Pro - model: MacBookPro7,1
              1 2.4 GHz Intel Core 2 Duo CPU: 2 cores
              4 GB RAM
    Video Information:
              NVIDIA GeForce 320M - VRAM: 256 MB
    System Software:
              OS X 10.9.1 (13B42) - Uptime: 0 days 16:40:46
    Disk Information:
              Hitachi HTS545032B9SA02 disk0 : (320.07 GB)
                        EFI (disk0s1) <not mounted>: 209.7 MB
                        Macintosh HD (disk0s2) /: 319.21 GB (200.7 GB free)
                        Recovery HD (disk0s3) <not mounted>: 650 MB
              MATSHITADVD-R   UJ-898
    USB Information:
              Apple Inc. Built-in iSight
              Apple Internal Memory Card Reader
              Apple Inc. BRCM2046 Hub
                        Apple Inc. Bluetooth USB Host Controller
              Apple Computer, Inc. IR Receiver
              Apple Inc. Apple Internal Keyboard / Trackpad
    FireWire Information:
    Thunderbolt Information:
    Kernel Extensions:
    Startup Items:
              HP IO: Path: /Library/StartupItems/HP IO
    Problem System Launch Daemons:
    Problem System Launch Agents:
    Launch Daemons:
              [loaded] com.adobe.fpsaud.plist 3rd-Party support link
              [loaded] com.adobe.SwitchBoard.plist 3rd-Party support link
              [loaded] com.microsoft.office.licensing.helper.plist 3rd-Party support link
              [loaded] com.oracle.java.Helper-Tool.plist 3rd-Party support link
    Launch Agents:
              [not loaded] com.adobe.AAM.Updater-1.0.plist 3rd-Party support link
              [loaded] com.adobe.CS5ServiceManager.plist 3rd-Party support link
              [loaded] com.oracle.java.Java-Updater.plist 3rd-Party support link
    User Launch Agents:
              [loaded] com.adobe.AAM.Updater-1.0.plist 3rd-Party support link
              [loaded] com.adobe.ARM.[...].plist 3rd-Party support link
              [loaded] com.google.keystone.agent.plist 3rd-Party support link
    User Login Items:
              iTunesHelper
              WDQuickView
              HPEventHandler
              HP Scheduler
    Internet Plug-ins:
              MacCouponPrinter3: Version: (null)
              Google Earth Web Plug-in: Version: 6.1 3rd-Party support link
              Default Browser: Version: 537 - SDK 10.9
              Flip4Mac WMV Plugin: Version: 2.1.2.72 3rd-Party support link
              RealPlayer Plugin: Version: (null) 3rd-Party support link
              Silverlight: Version: 4.0.60129.0 3rd-Party support link
              FlashPlayer-10.6: Version: 12.0.0.38 - SDK 10.6 3rd-Party support link
              DivXBrowserPlugin: Version: 1.1 3rd-Party support link
              Flash Player: Version: 12.0.0.38 - SDK 10.6 3rd-Party support link
              QuickTime Plugin: Version: 7.7.3
              iPhotoPhotocast: Version: 7.0 - SDK 10.8
              SharePointBrowserPlugin: Version: 14.3.8 - SDK 10.6 3rd-Party support link
              AdobePDFViewer: Version: 9.5.5 3rd-Party support link
              ContentUploaderPlugin: Version: 1.0 3rd-Party support link
              JavaAppletPlugin: Version: Java 7 Update 51 3rd-Party support link
    Audio Plug-ins:
              BluetoothAudioPlugIn: Version: 1.0 - SDK 10.9
              AirPlay: Version: 1.9 - SDK 10.9
              AppleAVBAudio: Version: 2.0.0 - SDK 10.9
              iSightAudio: Version: 7.7.3 - SDK 10.9
    User Internet Plug-ins:
              Move_Media_Player: Version: npmnqmp 07076003 3rd-Party support link
              fbplugin_1_0_3: Version: (null) 3rd-Party support link
    3rd Party Preference Panes:
              DivX  3rd-Party support link
              Flash Player  3rd-Party support link
              Flip4Mac WMV  3rd-Party support link
              Growl  3rd-Party support link
              Java  3rd-Party support link
              Perian  3rd-Party support link
    Bad Fonts:
              None
    Old Applications:
              /Library/Application Support/Microsoft/MERP2.0
                        Microsoft Error Reporting:          Version: 2.2.9 - SDK 10.4 3rd-Party support link
                        Microsoft Ship Asserts:          Version: 1.1.4 - SDK 10.4 3rd-Party support link
              Solver:          Version: 1.0 - SDK 10.5 3rd-Party support link
                        /Applications/Microsoft Office 2011/Office/Add-Ins/Solver.app
              /Applications/Microsoft Office 2011/Office
                        Microsoft Graph:          Version: 14.3.8 - SDK 10.5 3rd-Party support link
                        Microsoft Database Utility:          Version: 14.3.8 - SDK 10.5 3rd-Party support link
                        Microsoft Office Reminders:          Version: 14.3.8 - SDK 10.5 3rd-Party support link
                        Microsoft Upload Center:          Version: 14.3.8 - SDK 10.5 3rd-Party support link
                        My Day:          Version: 14.3.8 - SDK 10.5 3rd-Party support link
                        SyncServicesAgent:          Version: 14.3.8 - SDK 10.5 3rd-Party support link
                        Open XML for Excel:          Version: 14.3.8 - SDK 10.5 3rd-Party support link
                        Microsoft Alerts Daemon:          Version: 14.3.8 - SDK 10.5 3rd-Party support link
                        Microsoft Database Daemon:          Version: 14.3.8 - SDK 10.5 3rd-Party support link
                        Microsoft Chart Converter:          Version: 14.3.8 - SDK 10.5 3rd-Party support link
                        Microsoft Clip Gallery:          Version: 14.3.8 - SDK 10.5 3rd-Party support link
              /Applications/Microsoft Office 2011
                        Microsoft PowerPoint:          Version: 14.3.8 - SDK 10.5 3rd-Party support link
                        Microsoft Excel:          Version: 14.3.8 - SDK 10.5 3rd-Party support link
                        Microsoft Outlook:          Version: 14.3.8 - SDK 10.5 3rd-Party support link
                        Microsoft Word:          Version: 14.3.8 - SDK 10.5 3rd-Party support link
                        Microsoft Document Connection:          Version: 14.3.8 - SDK 10.5 3rd-Party support link
              Microsoft Language Register:          Version: 14.3.8 - SDK 10.5 3rd-Party support link
                        /Applications/Microsoft Office 2011/Additional Tools/Microsoft Language Register/Microsoft Language Register.app
              Microsoft AutoUpdate:          Version: 2.3.6 - SDK 10.4 3rd-Party support link
                        /Library/Application Support/Microsoft/MAU2.0/Microsoft AutoUpdate.app
              /Applications/iWork '09
    Time Machine:
              Skip System Files: NO
              Mobile backups: ON
              Auto backup: YES
              Volumes being backed up:
                        Macintosh HD: Disk size: 297.29 GB Disk used: 110.38 GB
              Destinations:
                        My Passport [Local] (Last used)
                        Total size: 464.98 GB
                        Total number of backups: 39
                        Oldest backup: 2010-02-01 20:31:56 +0000
                        Last backup: 2014-01-02 04:25:58 +0000
                        Size of backup disk: Adequate
                                  Backup size 464.98 GB > (Disk used 110.38 GB X 3)
              Time Machine details may not be accurate.
              All volumes being backed up may not be listed.
    Top Processes by CPU:
                   4%          WindowServer
                   3%          EtreCheck
                   1%          Activity Monitor
                   0%          sysmond
                   0%          configd
    Top Processes by Memory:
              152 MB          com.apple.IconServicesAgent
              131 MB          softwareupdated
              115 MB          Finder
              111 MB          Google Chrome
              61 MB          mds_stores
    Virtual Memory Information:
              42 MB          Free RAM
              1.65 GB          Active RAM
              1.63 GB          Inactive RAM
              440 MB          Wired RAM
              822 MB          Page-ins
              0 B          Page-outs

Maybe you are looking for

  • Weekly report on invoiced shipments

    Hello,   we have customers and was able to submit a weekly report on invoiced shipments for them in one of the middleware.  can I get the same information in SAP?   report generated from middleware includes the below data bill_to_id                 b

  • Disk space is not showing correctly in ASM views

    Hi All, I have 2 disk group of DATA (190 G) and RCV(10G). Total database size is 100 G. But v$asm_diskgroup is showing that I've only 38G is free. So what happen to rest 190-38-100=52 G. SQL> Select total_mb, free_mb, name from v$asm_diskgroup; TOTAL

  • Cartridges will not release

    I LOVE my 4180 All-in-One and am very distressed by this problem. I received a message on-screen that there was a problem with the cartridges. I replaced the black and tri-color cartridges with new ones. Now another message: the tri-color cartridge (

  • Invitation to join a Skype Manager, followed by or...

    Around 5 AM I received an email with an invitation to join a skype manager, then a few minutes later a group of emails in a foreign language looking like order confirmations. I've never had a payment account associated with my Skype account so I don'

  • Use of a microphone to record in a MAC G4

    I have a Power Mac G4-867 mghz. this is the unit that has a double mirrored front. I am using Mac O.S. Panther (version 10.3.9). I have tried plugging a microphone at the back of the unit to just hear my voice or better yet to record a song but i jus