Everything freezes immediately when connecting iPod

When I connect my ipod via the usb cable to my laptop basically everything freezes, including itunes and even the ipod updater. IMMEDIATELY, im talking exactly when i unplug it (even though it says do not disconnect) the computer unfreezes. I am not able to update any of my songs or the software or anything. Any suggestions?

You need to uninstall the itunes and ipod update and go back to itunes 4 that came with your ipod. I was having the same problem and sent my 40G back to apple. I got a replacement and still was having the problem. After I performed the above procedure, the problems went away. Good Luck

Similar Messages

  • ITunes freezes up when connecting ipod

    Okay I know this was a topic a few weeks back. iTunes has been freezing up when I start it either by clicking on the icon and then connecting the ipod or when I connect my ipod first and then itunes starts up. This was apparently a problem caused by the recent upgrade. I have been prompted to upgrade to a newer version. And of course because I am posting this when I just opened itunes the prompt did not come up.
    My question is will this upgrade fix the previous problem caused by the previous upgrade? I've found that if I let my ipod stay connected that somewhere between 10-40 minutes will pass and itunes will recognize it. I'm running Windows XP on a Dell Laptop.

    Try the basic 5Rs from Apple Support website.
    http://www.apple.com/support/ipod/five_rs/classic/
    Have a nice day!

  • Windows freezes up when connecting iPod

    I've been using my iPod with no problem for months, but when I connected it last monday to put some new songs on there it froze up windows. First I thought it might be a problem with the new iTunes installation. Reinstalled it and got the exact same results.
    I then thought it might be a good idea to reset the iPod to factory settings and cleaning out all the music on there, but it froze up windows then to. When I disconnect the iPod its all back to normal again. To exclude my computer I installed the updater on my laptop, fresh XP SP2 install and got the same thing on there. Has this happened to anyone before or does anyone know a way to fix this problem?

    He wouldn’t be able to see it in windows explorer if that was the case my friend. If you can’t see the iPod go to Start > Run type compmgmt.msc OK that. Select Storage then Disk management. If you can see the Ipod change the drive letter path to a free letter. For example Z.
    This would be the first thing to check before trying other things especially if you have a few removable drive/media.

  • ITunes freezes when connecting ipod

    I just recieved my 60GB iPod video and followed all the instructions exactly as supposed to...
    Step 1 was loading the software, which I had no problems with
    Step 2 was importing music to my computer, which I already had from my previous iPod
    Step 3 was connecting the iPod, this is where I ran into problems!
    I connected the iPod and the "Do not disconnect" screen was flashing on the iPod as it should, but iTunes did not open. When I tried to open iTunes myself it was frozen. I also tried to see if the iPod was appearing in windows explorer but that was frozen too. When I disconnected the iPod, iTunes and windows explorer began to run perfectly. I've spent 3 hours reseting, reloading and restarting everything but nothing has worked. Also, my laptop is very new so I'm pretty sure that's not the problem. If anyone knows what to do please let me know!

    I am having the same problem of my PC freezing when I plug in my 60 Gb iPod. My PC is runnging Windows XP professional. If the iPod is plugged in to the USB port everyting but the mouse freezes. As soon as I unplug the iPod the PC works perfectly. I uninstalled iTunes and the iPod utility and I still have the same freezing problem when the iPod is plugged in. I have a feeling their is a conflict with the iPod and my USB which is USB 1.1. When I plug the iPod into my Sony Vaio laptop everthing works perfectly. I am gooing to get a USB 2.0 and try that next. .
    George

  • ITunes stop working when connecting ipod 4th generation on Vista

    When connecting ipod 4th generation to a computer running Vista Ultimate, ITunes (version 8) closes. Windows provide the following message - iTunes has stopped working. A problem caused the program to stop working correctly. Windows will close the program and notify you if a solution is available.
    Thanks!

    i have the same issue... but i found a workaround.. i tried 3 diff OS's . didnt change the problem. To Add apps or music to ur Ipod... simply DISCONNECT the Ipod from the PC then add files/folders to library. Then connect the ipod back to PC and sync. it has no problem adding the files that way (at least in my case) I hope this helps... Good Luck =)

  • When connect ipod nano 6th gen i get error message "you need to format the disk in drive G: before you can use it Do you want to format it?"

    when connect ipod nano 6th gen i get error message "you need to format the disk in drive G: before you can use it Do you want to format it?" Any suggestions please

    Hi Michael
    These are the answers
     to your questions
    What is the OS version, Windows Server 2008?   
    Microsoft Windows [Version 6.0.6001]  
    SP1
     On which disk you choose to install it, the C: drive? 
    I have Raid 5
    What
    is the output of the Checkdsk?   It find Nothing
    Could
    you please upload us a screen shot?  I have no 
    Screen shot
    Is
    the C: drive is a external drive?  NO
    Besides,
    have you manually assigned the drive letter? 
    NO
    Thanks

  • Outlook: "Send Immediately when connected" not working for Word 2010

    When i disable the option in Outlook "Send Immediately when connected" the messages are placed in the Outbox until i send them manually.
    But when i want to send a Word 2010 document from within Word 2010 by E-Mail the message is send immediately.
    Is it possible to place the message/document in the Outbox just like with Outlook?
    Thnx in advance.

    Hi,
    I cannot reproduce this problem in my environment. When I send a Word document by clicking File > Save & Send > Send as Attachment, it just go to the Outbox like the common message.
    Does this issue happen to all Word documents at any time?
    What's the send/receive interval you set in your Outlook? It could still occur that your message will be sent near instantly when you send a message right before the automatic send/receive interval takes place.
    For more information, please refer:
    http://www.msoutlook.info/question/181
    Regards,
    Steve Fan
    TechNet Community Support

  • Using windows 8 - receive message "ipod detected but cannot be identified" when connecting ipod nano 7th gen. Have unisntalled and reinstalled itunes from apple site as advised with no luck. Has anyone else had this problem and resolved it please?

    Using windows 8 - receive message "ipod detected but cannot be identified properly" when connecting ipod nano 7th gen. Have unisntalled and reinstalled itunes from apple site as advised with no luck. Has anyone else had this problem and resolved it please?

    This is how it's displayed: http://i50.tinypic.com/nd7vk7.jpg
    And this is what happens when I click properties and 'search for solutions': http://i47.tinypic.com/2iu3vrc.jpg (the box disappears after that, apparently having done nothing, when I search online for software it informs me my computer already has the best/latest installed)
    I use a Toshiba Satelite L350-170, my Vista is a 32-bit Thankyou!
    Message was edited by: Martha11

  • I have an unknown error (-81) when connecting iPod Photo and Nano

    This error keeps coming up when connecting iPods to iTunes and no photos can be downloaded.
    I have downloaded the all the latest iTune and iPod updates

    Hello penel2907,
    This could be due to a hardware issue. You may try using a different USB port on your computer.
    Check for hardware issues
    Related errors: 1, 3, 10-47, 1002, 1011, 1012, 1014, 1000-1020, 1669.
    Try to restore your iOS device two more times while connected with a cable, computer, and network you know are good. Also, confirm your security software and settings are allowing communication between your device and update servers. If you still see the error message when you update or restore, contact Apple support.
    Resolve specific iTunes update and restore errors
    http://support.apple.com/kb/TS3694
    Cheers,
    Allen

  • IPod freezes iTunes when connected to computer

    Whenever I connect my iPod to my Dell laptop iTunes freezes. When this happens, iTunes does not crash, it only freezes. During this time, iTunes will finish the song that it is playing (if doing so), but after the song finishes no further media will play. Also, the iPod does not show up on the sidebar of iTunes at this time (iTunes appears exactly as it was before connecting the iPod).
    I am unable to eject the iPod safely at this point as the computer tells me that the system is using the iPod. If I remove the iPod from the computer, the error message: "Unable to sync iPod" comes up in iTunes. At the same time the iPod shows up on the sidebar of the iTunes, but it disappears as soon as I click "Ok" on the error message. At this point, iTunes returns to normal and is no longer frozen, even without restarting.
    I have tried using a different computer and the same thing happens. I have also tried a different cable and the same exact thing happens.
    Most recently, I have tried putting the iPod into disk mode, but still the same thing happens when I connect it to the computer.
    If I go into My Computer (the same thing occurs in or out of disk mode) and click on the iPod, it will take me to the iPod folder, but My Computer will begin to Not Respond and then the only way to close it is to force close the window (ctrl, alt, del). If I right click the iPod, the drop down menu to access properties or to format the iPod comes up, but once again My Computer begins to not respond and I must force close it.
    My iPod is an iPod Classic, 120 GB.
    My computer is a Dell Laptop, Studio 1558
    I have also tried on a Dell Desktop

    OK, lets check out the iPod's hard drive...
    *Check your iPod with Diagnostics Mode*
    It's possible that your iPod's hard drive has started to fail. Take your iPod and place your right thumb on the centre SELECT button and your left on the top MENU button. Press down both thumbs for about 6 seconds until your iPod reboots. Immediately move your left thumb around to the rewind button |<< on the left and hold this down together with SELECT for a further 6 seconds. Your iPod should now switch into Diagnostic Boot mode. Press MENU for *Manual Test*, then select *IO > HardDrive > HDSMARTData* to reveal your stats. For comparison here are mine for my 2 year old 6th Generation Classic:
    Retracts: 889
    Reallocs: 12
    Pending Sectors: 0
    PowerOn Hours: 2202
    Start/Stops: 894
    Temp: Current 24c
    Temp: Min 10c
    Temp: Max 50c
    Take a note of your results. When finished press *SELECT & MENU* for 6 seconds to reset the iPod again.
    With modern disc drives sectors are no longer marked bad by a disc scan, if the SMART firmware detects a sector it has trouble accessing it will attempt to invisibly reallocate it to a spare area of the disc.
    Note that I've only 12 remapped sectors and none pending. To help explain what the numbers mean here is an extract from the Wikipedia S.M.A.R.T. article:
    *Reallocated Sectors Count*
    Count of reallocated sectors. When the hard drive finds a read/write/verification error, it marks this sector as "reallocated" and transfers data to a special reserved area (spare area). This process is also known as remapping, and "reallocated" sectors are called remaps. This is why, on modern hard disks, "bad blocks" cannot be found while testing the surface – all bad blocks are hidden in reallocated sectors. However, as the number of reallocated sectors increases, the read/write speed tends to decrease. The raw value normally represents a count of the number of bad sectors that have been found and remapped. Thus, the higher the attribute value, the more sectors the drive has had to reallocate.
    *Pending sector count*
    Number of "unstable" sectors (waiting to be remapped, because of read errors). If an unstable sector is subsequently written or read successfully, this value is decreased and the sector is not remapped. Read errors on a sector will not remap the sector (since it might be readable later); instead, the drive firmware remembers that the sector needs to be remapped, and remaps it the next time it's written.
    Large numbers of Reallocs or Pending Sectors would suggest your drive is failing and that you may need to repair or replace your iPod. Check your stats after another attempt to update your iPod. If the numbers increase that again points to hard drive failure. While it won't be good news at least you'll know it isn't some random software problem and you can decide what to do next.
    tt2

  • Ipod nano freezes pc when connected

    Hi,
    I bought a brand new I pod 2 weeks ago, loaded the current itunes version and after a few hick ups itunes loaded the music on my ipod. Now a few days later my computer totally freezes as soon as I connect the ipod to the pc. I tried everything, setting back the ipod, deinstall and reinstall itunes, even an older version of itunes, tried all available usb ports (all 2.0 versions)...nothing. I also blocked the firewall and the antivirus guard...nothing.
    still full stop when connected. itunes recognizes my ipod on the screen but then it stopps. I have to restart the pc to keep on working with it. I also tried other pc's. An apple one worked fine with my ipod, another pc recognized it on the F drive and did not freeze it so I don't think the little beauty itself is the problem.
    Any idea to help my restless soul... ;-)???
    PC   Windows XP  

    OK, here I am back again.
    My ipod was restored by my friend who used an apple computer with the latest version of itunes 7.....
    So I started from scratch, installed an earlier version of itunes (6.0.2 or so), put my music on, connected my ipod (no freezing yet) but it immediatelly asked me to use this ipod with the new version 7.0.2. I then upgraded the existing to 7.0.2 and then...as soon as I connected my ipod it recognized it, told me that it is originally communicating with another bibliothek and asked if I wanted to synchronize or only load the bought items etc...and...
    did not load any songs on the ipod and....
    Freeeeeeeeezzzzzzeeeee !!!! I could not move any mouse or curser on my pc anymore. What do you mean, should I throw away my computer...it looks like is definetly not the ipod.
    PC   Windows XP  

  • ITunes freezes when connecting iPod Touch - even after restored

    Hi,
    I have an iPod Touch 32GB 4th generation, I have never had any problems with it until now.
    Today I tried to connect it to my iTunes (on my MacBook Pro - late 2011 model) in order to sync it so that I could transfer some of my new music and iTunes would freeze. The mouse would pinwheel and I would have to force quit (it would not respond for over 30mins if left unattended). I created a new admin user and the itunes on the other user recognised the iPod just fine. I used the other user to restore my iPod in the hopes that when connected to my library again, it would be a 'new' ipod and so it would no longer freeze. Unfortunately this was not the case, despite my library recognising an ipod in recovery mode and being able to restore it (so that I can now at least use it in its most basic form). It has subsequently frozen each time I connect my iPod. How can I fix this? Should I just wait for the next iTunes upgrade?
    Thank you
    Frances

    Hi Frances,
    Welcome to Apple Support Communities!
    The sugestions in the article below should help. They will resolve most issues that cause iTunes to stop responding when an iOS device is connected to the computer.
    iTunes: May become unresponsive when connecting iPhone, iPad, or iPod touch
    http://support.apple.com/kb/ts3219
    Symptoms
    In rare instances, iTunes may become unresponsive when connecting an iPhone, iPad or iPod touch to your computer. iTunes may become responsive again after you disconnect the device from the computer.
    Resolution
    Expand All Sections | Collapse All Sections
    Follow the steps below to troubleshoot the issue:
    Install any available software updates for your computer.
    For Mac OS X: Click the Apple () menu, choose Software Update, and follow the on-screen instructions.
    For Windows: Refer to the documentation for your computer for instructions on using Windows Update to update your computer.
    Update iTunes to the latest version.
    For Mac OS X: Click the Apple () menu, choose Software Update, and follow the on-screen instructions. You can also download iTunes from the Apple website.
    For Windows: Use Apple Software Update, or download iTunes from the Apple website.
    Test with automatic syncing disabled.Reconnect your device and test to see if the issue still occurs. If your device is recognized successfully, you may be able to isolate which type of data is causing the issue. Do this by deselecting all syncing options under each of the syncing tabs and then sync. After that, re-enable your sync options one at a time until the issue returns.
    Note: If the issue only occurs when syncing data from the Info tab is enabled (For example: Contact, Calendar, Mail account or Bookmark syncing), reset the Sync History (for Mac OS X instructions see this article, for Windows see this article).
    For Mac OS X: Click the iTunes menu and choose Preferences. Click the Devices tab and place a check next to option to "Prevent iPods, iPhones and iPads from syncing automatically." Click OK.
    For Windows: Click the Edit menu and choose Preferences. Click the Devices tab and place a check next to option to "Prevent iPods, iPhones and iPads from syncing automatically." Click OK.
    Check your device for podcasts. If there are any podcasts, manually delete all podcast episodes from the device by sliding your finger across the podcast episode's name and tapping Delete. Once all podcasts are removed from your device, reconnect it to the computer, open iTunes, and test.
    If possible, test to see if connecting your device to a different computer with the latest version of iTunes installed resolves the issue.
    Test with iTunes plug-ins removed.
    Quit iTunes.
    Navigate to the following folder, based on your operating system:
    Windows XP:  C:\Documents and Settings\[username]\Application Data\Apple Computer\iTunes\iTunes Plug-ins
    Windows Vista or Windows 7:  C:\Users\[username]\App Data\Roaming\Apple Computer\iTunes\iTunes Plug-ins
    Mac OS X:
    ~/Library/iTunes/iTunes Plug-ins   (The "~" represents your Home folder)
    /Library/iTunes/iTunes Plug-ins
    If any files are in this folder, move them to the Desktop temporarily.
    Open iTunes and test to see if the issue is resolved. If so, you may leave these iTunes plug-ins removed. If you wish to re-use these iTunes plug-ins, consult the vendor for the iTunes plug-ins to see if any updates are available.
    If the issue also occurs on a different computer:
    If the issue does not occur on a different computer, or no other computer is available to try:
    -Jason

  • IPod Freezes on when connected

    Hi Guys-
    Lately, my iPod has been freezing on the 'do not disconnect' stop sign screen whenever I connect it to my Mac and is not recognized. I just restart it and it always seems to work on the 2nd try. I'm running the latest version. Any ideas on why it keeps freezing? Thanks.
    -Jack

    Thanks for the replies.........I can't seem to find a solution to this....its annoying to say the least. Its just happened again this morning, though it's successfully sync'd on the last few occasions....it seems to be quite random.
    One thing I've noticed is that it synced OK when iTunes wasn't open when I plugged it in. It appeared on the desktop, then I opened iTunes. This morning though it froze when iTunes was already open, so there may be an issue with iTunes (I updated this weekend to see if it was any different with the new version). I guess this will happen if you've got the ipod set to open iTunes automatically when connected too.
    So, no solutions as yet.......I'm gonna get onto Apple to see if they have any answers. I'll get back to you all on this one.
    PS: why no firewire capabilities on the new ipods?
    G4 eMac 700mhz Mac OS X (10.4.9) 768 MB RAM

  • 20g Ipod freezes up when connected to my mbp

    My 20G 4th gen ipod freezes up when I connect it to my mbp, it won't even detect it. But when I connect it to my wall charger it works fine and but I want to add new music.

    My 10g is freezing up too. Except it'll freeze during playback and won't do a thing 'till the battery dies. It will display whatever track it was on last and won't budge. I've tried pluggin' it into the charger, connecting to the computer; nothing.
    Any updates?

  • How do I stop iTunes from auto-launching when connecting iPod.

    I have found one method of doing this set out below.
    You may want to stop iTunes from auto-launching whenever you plug in your iPod. To do this, open iTunes, and select the iPod in the left-hand Source window. Four buttons will then appear in the lower right-hand corner of the iTunes window. Click the left-most button with the iPod icon on it. This will bring up the iPod Preferences dialog. Uncheck the option labeled "Open iTunes when attached." You probably also want to prevent iTunes from trying to automatically synchronize your iPod when you connect by selecting the "Manually manage songs and playlists" option in the same Preferences dialog.
    I am unable to find the iPod icon in the left hand Source window, maybe if I connect my iPod an icon will appear, but I don't want to do this in case stuff is transferred between the iPod and Comp or vice versa.
    Sorry to be so long winded, but it was difficult to explain without being so.
    If any one knows of another way to do what I am trying to do
    Perhaps they would let me know.
    ASP   Windows XP Pro  

    okay. in a 7.0.x, we no longer get the "ipod options" icon when the ipod is plugged in and selected in the sourcelist (the area to the left of the iTunes screen). instead, the ipod options and preferences display for us in the main library screen.
    "Open iTunes when this ipod is connected" is kept down at the bottom of the "Summary" tab. (scroll down to the bottom of that tab to see everything under the "Options" heading.)
    "manually manage music" (or "manually manage music and videos" if you've got a video-capable ipod) is also kept down at the bottom of the "Summary" tab in the Options area.
    for a technique for connecting the ipod without automatically syncing (if you have an automatic syncing option set on the ipod already), and then changing the options to "manually manage music", see:
    How to keep iTunes from automatically updating your iPod
    unfortunately, that document is also written for itunes 6.0.x or earlier. so in your case the instructions under the "Now that you're logged in as the Guest user, it's time to get back to iTunes and your iPod:" section at steps 4, 5 and 6 should read:
    4. Scroll down to the bottom of the Summary Tab
    5. Check the "Manually manage music" checkbox.
    6. Click "Apply".

Maybe you are looking for