Everything from my iPhone or iPad but not pictures or photos

When I try to print photos from my IPad the printer replies:
"Re-insert or lower the Photo Tray.
Ther is no way that I can lower the tray.
What do I do to print.

Hi,
You could try a reset of your printer by powering it down and unplugging it for 30 secs. Can you double check the printer model number.
"Although I work for HP, I'm speaking for myself and not on behalf of HP"
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