Everything has been updated and my Macbook Pro is still not recognizing my iphone 5s. HELP! I'm super frusterated.

OS X 10.9.1 itunes 11.1 and a an iphone 5s. Nothing recongizes my iphone on computer. I have shut everything down and restarted it (comp and phone) and I can't set up my new device. I am SUPER frusterated and just want to put some music on my phone. I have been at this for 3 hours and all of the advice is the same...upgrade...or shut down and restart. I have done this all and nothing works. Are these just cliches from Apple?
Has anyone else had this problem and if so were you able to fix it??
THANK YOU!!

The warranty entitles you to complimentary phone support for the first 90 days of ownership.
If you bought the product in the U.S. directly from Apple (not from a reseller), you have 14 days from the date of delivery in which to exchange or return it for a refund. In other countries, the return policy may be different. If you bought from a reseller, its return policy applies.

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Antonio, I'm going to try the instal disk tomorrow(it's almost 02:00 over here, and i'm at my girls house). If the harddisk is recognized, i will try the hardware check and see what's wrong.
Firewire mode is still working, so maybe with a little luck i can access it from my PowerMac. Did this before on my old Powerbook 12inch, when it gave up working properly.
Can you believe this.. Because i needed all the space of my external hd, i copied all my music to my mbp's hd tonight.. didn't expect this to happen.
Before i went to my girls house i was thinking about putting it all back, but couldn't wait..
I don't think apple is going to replace my hd on warranty, it's more than 2 years old.
My mbp has served well and i'm waiting for the arrendale 15 mbp's, when they arrive i'll order one and will swap the harddisk for a ssd. Then i can put the hd in my santa rosa mbp.
But if you think i can try asking apple for a replacement harddisk, i will try..

Everything has been updated and my Macbook Pro is still not recognizing my iphone 5s. HELP! I'm super frusterated.

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